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Albuquerque Marriott Pyramid North

3.5 star property
Hotel with a restaurant, near Balloon Fiesta Park

Photo gallery for Albuquerque Marriott Pyramid North

Room, 2 Double Beds, Non Smoking
View from property
Bar (on property)
Lobby
View from property

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast available
  • Room service
  • Laundry
  • Gym
  • Housekeeping
The current price is AU$173
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
5151 San Francisco Rd Ne, Albuquerque, NM, 87109
  • Place, Balloon Fiesta Park
    ‪2 min drive‬
  • Place, Sandia Casino
    ‪5 min drive‬
  • Place, ABQ Uptown
    ‪10 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 1 Queen Bed with Sofa bed, Non Smoking

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

1 bedroom, premium bedding, in-room safe, desk

Room, 1 Queen Bed

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

7.6 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Sofa bed
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(73 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking

Presidential Suite, 1 Bedroom, Non Smoking | Living room

Presidential Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • Sleeps 5
  • 1 Double Bed

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About the area

Albuquerque

At Albuquerque Marriott Pyramid North you'll be within a 10-minute walk of BPO Hospital and 2.1 km (1.3 mi) from Balloon Fiesta Park. Highlights at this hotel include a restaurant and in-room Smart TVs. .At the hotel's own lounge bar, you can stop for a drink. 26996 square feet (2508 square metres) of event facilities include 9 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3.5-property class Balloon Fiesta Park - North I-25 hotel include Sandia Casino and Albuquerque Convention Center.

What's nearby

  • Balloon Fiesta Park - 2 min drive - 1.5 km
  • Cliff's Amusement Park - 2 min drive - 3.4 km
  • Sandia Casino - 5 min drive - 6.0 km
  • ABQ Uptown - 10 min drive - 9.0 km
  • University of New Mexico - 10 min drive - 12.7 km

Getting around

  • Alvarado Transportation Center - 10 min drive
  • Albuquerque International Sunport (ABQ) - 13 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Circle K - ‬3 min drive
  • ‪Whataburger - ‬3 min drive
  • ‪Boxing Bear Brewing Co - Firestone Taproom and Brewery - ‬3 min drive

About this property

Albuquerque Marriott Pyramid North

Hotel with a restaurant, near Balloon Fiesta Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 26996 square feet (2508 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Albuquerque Marriott Pyramid North. The hotel can provide concierge services and wedding services. For a fee, parking is available.

This 3.5-star Albuquerque hotel is smoke free.

  • 310 guestrooms or units
  • 10 levels
  • Conference rooms
  • 26996 sq ft of conference space
  • 2508 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Albuquerque Marriott Pyramid North offers 310 accommodations with video game consoles and a safe. Beds feature premium bedding. Smart televisions come with premium cable channels, pay-per-view films and Netflix. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and complimentary newspapers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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  • Pet-friendly
  • Free WiFi
4.1 out of 5, Very good, 1,224 reviews
The price is AU$194
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 14.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 26,996 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Netflix
  • Pay films
  • Smart TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 1 May 2024 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Guestrooms
  • Meeting facilities
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 14.95 per person
  • Fee for in-room wireless Internet: USD 4.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 4.95 per day (rates may vary)
  • Self-parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Albuquerque North
Marriott Albuquerque Pyramid North
Marriott Pyramid
Marriott Pyramid Hotel
Marriott Pyramid Hotel Albuquerque North
Pyramid Marriott
Albuquerque Marriott Pyramid North Hotel Albuquerque
Albuquerque Marriott Pyramid North Hotel
Marriott Pyramid North Hotel
Albuquerque Marriott Pyramid North
Marriott Pyramid North
Albuquerque Marriott Pyramid
Albuquerque Marriott Pyramid North Hotel
Albuquerque Marriott Pyramid North Albuquerque
Albuquerque Marriott Pyramid North Hotel Albuquerque

Frequently asked questions

What is the cancellation policy at Albuquerque Marriott Pyramid North?

Albuquerque Marriott Pyramid North offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Albuquerque Marriott Pyramid North?

As of 5 Nov 2025, prices found for a 1-night stay for 2 adults at Albuquerque Marriott Pyramid North on 23 Nov 2025 start from AU$172.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Albuquerque Marriott Pyramid North?

Yep, Albuquerque Marriott Pyramid North has a self car park with in/out privileges for USD 10 per night.

What makes Albuquerque Marriott Pyramid North a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Albuquerque Marriott Pyramid North.

Is Albuquerque Marriott Pyramid North family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Albuquerque Marriott Pyramid North is a hit with families.

Does Albuquerque Marriott Pyramid North serve breakfast?

Sure does, buffet breakfast is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Albuquerque Marriott Pyramid North?

No, Albuquerque Marriott Pyramid North does not offer an airport shuttle service.

Is there a bar or restaurant at Albuquerque Marriott Pyramid North?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner. The property will be renovating its bar from May 1 2024 until December 31 2025 (completion date subject to change).

What time are check-in & check-out at Albuquerque Marriott Pyramid North?

Check-in begins at 3 PM. Check-out time is noon.

Reviews

Albuquerque Marriott Pyramid North Reviews

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 400 out of 1019 reviews
Rating 8 - Good. 247 out of 1019 reviews
Rating 6 - Okay. 170 out of 1019 reviews
Rating 4 - Poor. 115 out of 1019 reviews
Rating 2 - Terrible. 87 out of 1019 reviews

Reviews

6/10 Okay

susan

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Keifer

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Well first off, I had 2 rooms reserved, but when I arrived they only had me down for one room. Then I was advised that there was a $10 per day parking fee. Which I didn't understand because they have a wide-open uncovered/open parking lot in the front of the Hotel like most hotels and there was NO Valet parking, so I don't understand that per day charge. I was livid but was like oh well, and accepted the fact that I'm being charged for self-parking. Next thing was the TV in one of the rooms did not work. So, after 24hrs we requested to be moved to another room. There's only one exit/entrance to the hotel and they only have (2) elevators. We were on the 8th floor and one of the elevators only went up to the 5th floor for the first 2 days we were there. Finally, as I'm checking out they were about to charge me for 2 cars, after I CLEARLY stated at check-in that we only had ONE car. We drove 11hrs from Central Texas for a family reunion & this is NOT what I expected. We had (3) other groups of family members that were staying at this hotel & experienced similar issues during their stay as well.
Stayed 3 nights in Jul 2025

6/10 Okay

Sarah

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

2/10 Terrible

Stephanie

Travelled with partner
Disliked: Staff & service, property conditions & facilities
I was not aware upon booking that this was under renovation and nothing worked, no Internet, no TV, no phone and had to switch rooms.
Stayed 1 night in Jul 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, property conditions & facilities, room comfort

not happy

We didn't get the room we Booked, TV didn't work, pool was closed. the beds were so small and uncomfortable my wife and i couldn't even sleep together. spent 200$ for no sleep and tiny bed
Stayed 1 night in Jul 2025

8/10 Good

Mike, Santa Fe

Liked: Cleanliness, staff & service
This property is under renovation. After the remodel is finish, this would be a great place to stay.
Stayed 1 night in Jul 2025

6/10 Okay

Christopher

Stayed 2 nights in Jun 2025

4/10 Poor

John

The property was under renovation and was priced as if it wasn't while there was no notice while booking. The TV would turn itself back on after being turned off. I had a cockroach in my room. The internet did not connect. I was given a voucher for food, that I was initially told was good for only food, but when I went to breakfast I was told it was only good for dinner.
Stayed 2 nights in Jun 2025

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay even though the hotel is under renovation. Breakfast was delicious with great service. Everyone we met was so nice and helpful. On our way to the lobby to check out, we ended up in a service elevator and on the wrong floor with our luggage cart. A very nice gentleman, one of the workers, took the time to escort us to the correct elevator and to the lobby. Room was new and beautiful. Great view out the 6th floor window. The only issue I would mention is each TV program we tried to watch the program buffered.
Stayed 1 night in Jun 2025

4/10 Poor

Blanca

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Under construction

The construction started early in the mornings and the drilling noise were extremely loud. The construction crews using the one functioning elevator, so we had to wait and or take the staircase down. The pool was unavailable due to the construction. The starbucks wasn't open despite being told that they would be. Overall not a good experience. Plus they charge for parking, $10/ day.
Stayed 2 nights in Jun 2025

2/10 Terrible

Laurens, Oak Park

Stayed 3 nights in May 2025

2/10 Terrible

Isaac

Disliked: Cleanliness, staff & service, property conditions & facilities
The Marriot website and expedia never mentioned that the hotel is under renovations! We only found out upon chec
Stayed 1 night in May 2025

2/10 Terrible

Yvette

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
When I made the reservation it never stated hotel is under construction. I stayed in to rest on the 3rd floor and ALL of the 4th floor was getting remodeled. As my family and I tried to rest and watch tv all we could hear was drilling and for $200 a night it was not worth it. I won’t be staying there again.
Stayed 1 night in May 2025

4/10 Poor

Richelle

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Wait until renovation complete in October 2025.

Property under renovation, pool was closed, I think because I used hotels.com they put me in one of the unrenovated rooms, then I overheard other guests in the lounge bragging about being in one of the renovated floors/rooms. The AC was not working despite them "fixing it" twice, had a non-working outlet in the bathroom, the security device was missing from the door and the nightstand lamp switch broke when I tried to turn it off. They charge $10 for parking in an open, unsecured lot.
Stayed 1 night in May 2025

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Christopher

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Windows wrapped in plastic, unknown construction communication, no lobby area (all under construction). Expedia did not communicate this!
Stayed 1 night in Apr 2025

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Mike

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The front desk staff was top shelf. Restaurant staff, not so much. The facility was undergoing renovations, which I understand is difficult to do while still accommodating guests. My issue is that I was not made aware of this until we arrived. I felt like I was the victim of a bait and switch con. Other than the staff, it was a horrible experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Julia

Stayed 1 night in Mar 2025

2/10 Terrible

Kayla

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an extremely disappointing experience with this hotel before our stay even began. We had booked a room for our daughter’s State HOSA competition, which was scheduled for the weekend. Upon arrival in town—several hours ahead of check-in—we stopped by the hotel to ask about the possibility of checking in early. Despite being physically present and speaking with staff, we were not informed of any issues with room availability at that time. Later, just before check-in, we received a call stating that our reservation had to be canceled due to ongoing construction and a lack of available rooms. It was incredibly frustrating to learn this after we had already waited for hours and had been at the hotel earlier without any mention of this issue. What’s even more concerning is the lack of transparency and professionalism throughout the process. If the hotel was aware of overbooking or construction-related limitations, that information should have been communicated upfront—especially when we inquired directly. Additionally, although payment is taken immediately upon booking, the refund process is unnecessarily complicated and inconvenient for the guest, especially when the cancellation was entirely due to the hotel’s oversight. Unfortunately, I cannot recommend this hotel based on this experience.
Stayed 2 nights in Apr 2025

2/10 Terrible

Joshua

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
this is a very dated property in the middle of a very long renovation. Had I known how run down it was I would have stayed elsewhere.
Stayed 2 nights in Mar 2025

6/10 Okay

Frank

Business traveller
Liked: Staff & service
Stayed 2 nights in Mar 2025

6/10 Okay

Judith

Liked: Cleanliness
Property is under renovation, they don’t let you know that.
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome customer service
Stayed 3 nights in Mar 2025