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Holiday Inn Express & Suites Alabaster by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Alabaster by IHG

Exterior
Free daily continental breakfast
Exterior
Interior entrance
Minibar, in-room safe, desk, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$197
includes taxes & fees
17 May - 18 May

Explore the area

View map
1000 Balmoral Drive, Alabaster, AL, 35007
  • Place, Propst Promenade
    ‪10 min walk‬
  • Place, Alabaster Promenade
    ‪13 min walk‬
  • Place, University of Alabama at Birmingham
    ‪22 min drive‬
  • Airport, Birmingham, AL (BHM-Birmingham Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(34 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

9.8 out of 10
Exceptional
(11 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Mobility)

Minibar, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Communications, Mobility)

8.8 out of 10
Excellent
(8 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

About the area

Alabaster

Holiday Inn Express & Suites Alabaster by IHG puts you in the heart of Alabaster, within a 20-minute stroll of Alabaster Promenade and Propst Promenade. Highlights at this hotel include free continental breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness centre and a business centre. Added amenities include a conference centre and laundry facilities. Each morning free breakfast is served. .In proximity to this Alabaster hotel you'll find Hoover Metropolitan Complex.

What's nearby

  • Propst Promenade - 10 min walk - 0.8 km
  • Alabaster Promenade - 13 min walk - 1.1 km
  • Hoover Metropolitan Complex - 19 min drive - 35.8 km
  • University of Alabama at Birmingham - 22 min drive - 41.9 km
  • UAB Hospital - 22 min drive - 42.6 km

Getting around

  • Birmingham International Airport (BHM) - 36 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Dairy Queen - ‬10 min walk
  • ‪Taziki's Mediterranean Cafe - ‬4 min drive

About this property

Holiday Inn Express & Suites Alabaster by IHG

Holiday Inn Express & Suites Alabaster by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Alabaster by IHG also features laundry facilities, dry cleaning/laundry services, and express check-in. Self parking is free.

This Alabaster hotel is smoke free.

  • 70 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Front desk safe
  • Newspapers for purchase
  • Television in lobby
  • Lift
  • No smoking on site
Holiday Inn Express & Suites Alabaster by IHG offers 70 accommodations with minibars and a safe. Premium satellite televisions are provided. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a separate bath and shower and hairdryers.

This Alabaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Candlewood Suites Alabaster by IHG
Alabaster
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.2 out of 5, Very good, 644 reviews
The price is AU$152
includes taxes & fees
7 June - 8 June
Candlewood Suites Alabaster by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • IPod dock
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Alabaster Hotel
Holiday Inn Express Alabaster
Holiday Inn Express Suites Alabaster
Holiday Inn Express Suites Alabaster
Holiday Inn Express Suites Alabaster by IHG
Holiday Inn Express Suites Alabaster an IHG Hotel
Holiday Inn Express & Suites Alabaster by IHG Hotel
Holiday Inn Express & Suites Alabaster by IHG Alabaster
Holiday Inn Express & Suites Alabaster by IHG Hotel Alabaster

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Alabaster by IHG?

Holiday Inn Express & Suites Alabaster by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Alabaster by IHG?

As of 10 May 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Alabaster by IHG on 17 May 2026 start from AU$197, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites Alabaster by IHG?

Yep, Holiday Inn Express & Suites Alabaster by IHG has a free self car park.

Does Holiday Inn Express & Suites Alabaster by IHG have a pool?

Holiday Inn Express & Suites Alabaster by IHG has an indoor pool.

Does Holiday Inn Express & Suites Alabaster by IHG serve breakfast?

Yeah, complimentary continental brekkie is available daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Holiday Inn Express & Suites Alabaster by IHG?

No, Holiday Inn Express & Suites Alabaster by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Alabaster by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express & Suites Alabaster by IHG?

No, pets are not allowed.

Holiday Inn Express & Suites Alabaster by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 606 out of 936 reviews
Rating 8 - Good. 197 out of 936 reviews
Rating 6 - Okay. 73 out of 936 reviews
Rating 4 - Poor. 29 out of 936 reviews
Rating 2 - Terrible. 31 out of 936 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Cleanliness
Hot water ran out in less than five minutes
Stayed 1 night in Feb 2026

10/10 Excellent

Anthony

Stayed 1 night in Feb 2026

10/10 Excellent

Christie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Yes. I stay here every time I have a work event in the area. The staff was very friendly. The hotel is located in a great area.
Stayed 1 night in Feb 2026

8/10 Good

Meghan

Stayed 1 night in Feb 2026

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room and bathroom.
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Room clean… breakfast ok. Front desk courteous.
Stayed 1 night in Jan 2026

6/10 Okay

KAREN, TALLAHASSEE

Travelled with family
Liked: Staff & service, amenities
Hotel is showing its age. Bathroom definitely needs some upkeep. Sink drain was especially slow, lots of patched grout work, but the biggest complaint was the lack of water pressure in the shower. Rinsing my hair took forever to make sure all the shampoo was out. Beds were comfortable. TV channel selection good. Location to other amenities was fantastic and couldn’t be better! Staff was friendly and breakfast was nothing special but hot and included. I do wish they’d bring back daily, or every other day housekeeping services. When you stay three nights your trash cans fill up and you need fresh towels.
Stayed 3 nights in Jan 2026

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
None
Stayed 1 night in Dec 2025

10/10 Excellent

Lee

Stayed 1 night in Jan 2026

10/10 Excellent

Nancy, Foley

Liked: Cleanliness, staff & service, property conditions & facilities
We've stayed here many times and really like it. Staff is excellent. Beds are very comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect from check in to the wonderful breakfast!
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities
My stay at the Holiday Inn was absolutely enjoyable safe and clean. The breakfast for better than I expected. I would recommend this hotel. And most importantly the staff was very accommodating and pleasant.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, and great free breakfast bar!
Stayed 1 night in Dec 2025

4/10 Poor

Eugene

Liked: Cleanliness, staff & service
Staff was sleepy, didn’t inform me no breakfast and no clean up of room. I paid premium rate thru Expedia, wont repeat that. Room needs “ up dating”. Looking for different venue in future
Stayed 2 nights in Dec 2025

10/10 Excellent

Nancy, Foley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Brittney at the front desk was so nice. We had to make changes to our plans and she was very helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Chesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great
Stayed 5 nights in Dec 2025

8/10 Good

barbara

Stayed 1 night in Dec 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel is very clean. Staff at front desk is very cordial. Beds and pillows were very comfy and clean. Bathroom had dispensers for shampoo, conditioner, body wash, lotion and hand soap. Breakfast had eggs, sausage, waffles, fruit, yogurt, cinnamon rolls, omelets. Very nice selection. Easy to find off of I65. Walmart right by hotel as well as other shopping and restaurants. Would definitely stay here again!
Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

8/10 Good

John

Stayed 1 night in Nov 2025

8/10 Good

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

10/10 Excellent

Danny

Liked: Cleanliness, property conditions & facilities
Exceptional front desk service. Room clean and comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025