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Holiday Inn Express & Suites Alabaster by IHG

2.5 star property
Hotel in Alabaster with free breakfast and 24-hour fitness centre

Photo gallery for Holiday Inn Express & Suites Alabaster by IHG

Exterior
Free daily continental breakfast
Exterior
Interior entrance
Minibar, in-room safe, desk, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry
The current price is AU$206
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
1000 Balmoral Drive, Alabaster, AL, 35007
  • Alabaster Promenade
    ‪13 min walk‬
  • Veterans Park
    ‪10 min drive‬
  • Oak Mountain State Park
    ‪11 min drive‬
  • Birmingham, AL (BHM-Birmingham Intl.)
    ‪38 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Sofa bed - double
Blackout curtains
Separate bath and shower
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Sofa bed - double
Blackout curtains
Separate bath and shower
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(30 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications)

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Mobility)

Minibar, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Communications, Mobility)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Alabaster

Holiday Inn Express & Suites Alabaster by IHG puts you in the heart of Alabaster, within a 20-minute stroll of Alabaster Promenade and Propst Promenade. Highlights at this hotel include free continental breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness centre and a business centre. Added amenities include a conference centre and laundry facilities. Each morning free breakfast is served. .Sights within a 10-minute drive of this Alabaster hotel include Central Alabama Paintball Park and Limestone Park.

What's nearby

  • Alabaster Promenade - 13 min walk - 1.1 km
  • Veterans Park - 10 min drive - 9.8 km
  • Oak Mountain State Park - 11 min drive - 10.8 km
  • Oak Mountain Amphitheatre - 11 min drive - 15.7 km
  • Hoover Metropolitan Complex - 23 min drive - 18.6 km

Getting around

  • Birmingham International Airport (BHM) - 36 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Dairy Queen - ‬10 min walk
  • ‪Whataburger - ‬18 min walk
  • ‪Starbucks - ‬17 min walk

About this property

Holiday Inn Express & Suites Alabaster by IHG

Hotel in Alabaster with free breakfast and 24-hour fitness centre
Holiday Inn Express & Suites Alabaster by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Alabaster by IHG also features laundry facilities, dry cleaning/laundry services, and express check-in. Self parking is free.

This Alabaster hotel is smoke free.

  • 70 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Front desk safe
  • Newspapers for purchase
  • Television in lobby
  • Lift
  • No smoking on site
Holiday Inn Express & Suites Alabaster by IHG offers 70 accommodations with iPod docking stations and minibars. Premium satellite televisions are provided. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a separate bath and shower and hairdryers.

This Alabaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Similar properties

Exterior

Candlewood Suites Alabaster by IHG

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, 584 reviews
The price is AU$149
includes taxes & fees
28 Sept - 29 Sept
Candlewood Suites Alabaster by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • IPod dock
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Alabaster Hotel
Holiday Inn Express Alabaster
Holiday Inn Express Suites Alabaster
Holiday Inn Express Suites Alabaster
Holiday Inn Express Suites Alabaster by IHG
Holiday Inn Express Suites Alabaster an IHG Hotel
Holiday Inn Express & Suites Alabaster by IHG Hotel
Holiday Inn Express & Suites Alabaster by IHG Alabaster
Holiday Inn Express & Suites Alabaster by IHG Hotel Alabaster

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Alabaster by IHG?

Holiday Inn Express & Suites Alabaster by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Alabaster by IHG?

As of 21 Sept 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Alabaster by IHG on 28 Sept 2025 start from AU$205.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites Alabaster by IHG?

Yep, Holiday Inn Express & Suites Alabaster by IHG has a free self car park.

Does Holiday Inn Express & Suites Alabaster by IHG have a pool?

Holiday Inn Express & Suites Alabaster by IHG has an indoor pool.

Does Holiday Inn Express & Suites Alabaster by IHG serve breakfast?

Yeah, complimentary continental brekkie is available daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Holiday Inn Express & Suites Alabaster by IHG?

No, Holiday Inn Express & Suites Alabaster by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Alabaster by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express & Suites Alabaster by IHG?

No, pets are not allowed.

Holiday Inn Express & Suites Alabaster by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 544 out of 842 reviews
Rating 8 - Good. 184 out of 842 reviews
Rating 6 - Okay. 62 out of 842 reviews
Rating 4 - Poor. 25 out of 842 reviews
Rating 2 - Terrible. 27 out of 842 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mallory Beth

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Joseph, McKinney

Liked: Cleanliness
Great staff
Stayed 4 nights in Jun 2025

6/10 Okay

Jenna

Liked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at the H.I.E. Thank you Hotel.com for making this an easy process. Very understanding when needed to switch hotels and did so without a problem. I will definitely use you services more in the future.
Stayed 1 night in Jun 2025

10/10 Excellent

Mary beth

Liked: Cleanliness
The hotel had everything we needed for the night and was extremely clean
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, great location next to a wonderful BBQ restaurant. The mattresses are excellent and shower pressure is top-notch! Lastly, best hotel breakfast I’ve had in many stays!
Stayed 1 night in Jun 2025

8/10 Good

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
A lot of work being done, fixtures wrapped in plastic, etc. The fitness center and pool were both closed for repairs also. Overpriced for what we actually received.
Stayed 1 night in May 2025

8/10 Good

KATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

easting place not so good anymore

It was just a normal stay. We ate at a barbeque place not far from hotel. I didn't like there updated way of doing things. I prefer a sit down dinner and not ordering when you first get there--like a fast food place.
Stayed 1 night in May 2025

6/10 Okay

Anna

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Smells new and clean friendly staff Only reason we laid over here was for the indoor pool when checking in was told the indoor pool was closed for maintenance So wish I was emailed or called about this before hand
Stayed 1 night in Jun 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Scott

.
Stayed 4 nights in May 2025

10/10 Excellent

BRIAN

Stayed 1 night in May 2025

8/10 Good

Travis

Liked: Cleanliness
Stayed 1 night in May 2025

4/10 Poor

Kristina

Stayed 1 night in May 2025

4/10 Poor

Kristina

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I reserved 3 rooms. The bathrooms needed attention. There was hair in all three bathrooms. Also, it took too much effort on my part to request adjoining rooms and caused me worry. I have a handicap mother. There needs to be a better process/policy put in place . Although the request option is on the website, I was told many times that they didn’t have adjoining rooms. Even if they did, it couldn’t be guaranteed. The rooms should be assigned while booking to those who have special needs. It wasn’t until the day before our arrival per my phone call, that I was told the rooms would be assigned close together. Also, it was overpriced. The rooms were not clean and the breakfast was poor. Fault for this does not fall on those at the front desk. The fault lies in poor policies and management. I hope these issues will be addressed.
Stayed 1 night in May 2025

10/10 Excellent

Joel

Liked: Amenities
Liked location. Get rid of the carpet.
Stayed 5 nights in May 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Stefan

Stayed 1 night in May 2025

8/10 Good

Ricky L

Liked: Cleanliness, staff & service, property conditions & facilities
I was there one night on business in the area. No complaints, got a good night sleep.
Stayed 1 night in May 2025

8/10 Good

Rebecca

Travelled with family
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Stayed 2 nights in Mar 2025

10/10 Excellent

Rita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!!

What a wonderful facility! Will definitely go back ♥️ I can’t begin to describe how sweet and helpful the entire staff was ♥️♥️♥️
Stayed 3 nights in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025