Radisson Hotel Akron/Fairlawn

3.0 star property
Suburban hotel with free local area shuttle and 24-hour fitness centre

Photo gallery for Radisson Hotel Akron/Fairlawn

Exterior
Daily continental breakfast (USD 9.99 per person)
Lobby
Indoor pool, pool loungers
Exterior

Reviews

5.4 out of 10

Popular amenities

  • Hot tub
  • Room service
  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
The current price is AU$87
includes taxes & fees
1 Jan - 2 Jan 2026

Explore the area

View map
200 Montrose West Ave, Akron, OH, 44321
  • Place, Rosemont Country Club
    ‪2 min drive‬
  • Place, Summit Mall
    ‪4 min drive‬
  • Place, Cuyahoga Valley National Park
    ‪6 min drive‬
  • Airport, Akron, OH (CAK-Akron-Canton)
    ‪26 min drive‬

Room options

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2016
Sofa bed - double
Premium bedding
Shower/bath combination
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2016
Sofa bed - double
Premium bedding
Shower/bath combination
  • 37 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 1 Bedroom, Non Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Renovated in 2016
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Renovated in 2016
Sofa bed - double
Premium bedding
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Business Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2016
Sofa bed - double
Premium bedding
Private bathroom
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2016
Premium bedding
Shower/bath combination
Private bathroom
  • Sleeps 5
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2016
Premium bedding
Shower/bath combination
Private bathroom
  • Sleeps 3
  • 1 King Bed

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About the area

Akron

At Radisson Hotel Akron/Fairlawn you'll be 3.7 km (2.3 mi) from Rosemont Country Club and 4.4 km (2.8 mi) from The Golf Improvement Center. Highlights at this Art Deco hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, Khaao Macha Indian Fusion, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, Hot tub and pool loungers. 2000 square feet (186 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning continental breakfast is served between 7:00 AM and 9:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of a free area shuttle. .Attractions within a 30-minute drive of this 3-property class Akron hotel include Cuyahoga Valley National Park and Blossom Music Center.

What's nearby

  • Rosemont Country Club - 2 min drive - 1.1 km
  • Shisler's Cheese House - 3 min drive - 4.2 km
  • Summit Mall - 4 min drive - 4.0 km
  • AMF Riviera Lanes - 5 min drive - 7.1 km
  • Cuyahoga Valley National Park - 6 min drive - 8.1 km

Getting around

  • Akron, OH (CAK-Akron-Canton) - 27 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Swensons Drive-In - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬4 min drive

About this property

Radisson Hotel Akron/Fairlawn

Suburban hotel with free local area shuttle and 24-hour fitness centre
Radisson Hotel Akron/Fairlawn offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. Event space at this hotel measures 2000 square feet (186 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Radisson Hotel Akron/Fairlawn. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Radisson Hotel Akron/Fairlawn was completed in June 2016.

Smoking is allowed in designated areas at this 3-star Akron hotel.

  • 1 building
  • 128 guestrooms or units
  • 4 levels
  • Conference rooms
  • 2000 sq ft of conference space
  • 186 sq. m of conference space
  • Built in 1989
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Radisson Hotel Akron/Fairlawn offers 128 accommodations with complimentary bottles of water and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: USD 9.99 for adults and USD 6.99 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Khaao Macha Indian Fusion

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2,000 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - June 2016
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per day
  • Only dogs and cats are allowed
  • Weight limit: 40 lb per pet
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 9.99 for adults and from USD 6.99 for children
  • Airport shuttle fee: USD 55 per vehicle (one way)
  • Pet fee: USD 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. On-site parties or group events are strictly prohibited. This property uses a grey water recycling system. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

We should mention

  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Radisson Akron Fairlawn
Radisson Hotel Akron Fairlawn
Radisson Hotel Akron/Fairlawn Akron
Radisson Hotel Akron/Fairlawn
Radisson Akron/Fairlawn Akron
Radisson Akron/Fairlawn
Radisson Akron Fairlawn Akron
Radisson Hotel Akron/Fairlawn Hotel
Radisson Hotel Akron/Fairlawn Akron
Radisson Hotel Akron/Fairlawn Hotel Akron

Frequently asked questions

What is the cancellation policy at Radisson Hotel Akron/Fairlawn?

Radisson Hotel Akron/Fairlawn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Radisson Hotel Akron/Fairlawn?

As of 10 Dec 2025, prices found for a 1-night stay for 2 adults at Radisson Hotel Akron/Fairlawn on 1 Jan 2026 start from AU$87.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Radisson Hotel Akron/Fairlawn?

Yep, Radisson Hotel Akron/Fairlawn has a free self car park.

Are there any beaches close to Radisson Hotel Akron/Fairlawn?

The closest beach to Radisson Hotel Akron/Fairlawn is Turkeyfoot Beach (20.1 km).

Does Radisson Hotel Akron/Fairlawn have a pool?

Radisson Hotel Akron/Fairlawn has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Radisson Hotel Akron/Fairlawn a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Radisson Hotel Akron/Fairlawn.

Does Radisson Hotel Akron/Fairlawn serve breakfast?

Yep, continental brekkie is available daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at Radisson Hotel Akron/Fairlawn?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Radisson Hotel Akron/Fairlawn?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Radisson Hotel Akron/Fairlawn?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Radisson Hotel Akron/Fairlawn?

Cats and dogs are welcome at Radisson Hotel Akron/Fairlawn, with food and water bowls on offer. Just so you know, there's a weight limit of up to 18 kg per pet.

Radisson Hotel Akron/Fairlawn Reviews

Reviews

5.4
Rating 10 - Excellent. 173 out of 1001 reviews
Rating 8 - Good. 142 out of 1001 reviews
Rating 6 - Okay. 178 out of 1001 reviews
Rating 4 - Poor. 212 out of 1001 reviews
Rating 2 - Terrible. 296 out of 1001 reviews

5.6/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Timothy

Disliked: Cleanliness, property conditions & facilities, room comfort

Price = Facilities Status

Not a bad property, but less than what I expected for a Radisson. Low price to attract guests, but this property is desperately trying to watch expenses. The bathroom had an extreme amount of molding caulking around the tub. Toilet seat was broken. HVAC unit was in need of cleaning and repair... made a lot of noise and didn't work well. King size bed was a Sleep Number, but the controls didn't work. Also had a 3"+ drop in the middle of the mattress. Pillows were so beat that you had to ball them up and layer them. It was fine for 1 night, but I wouldn't recommend for an extended stay.
Stayed 1 night in Sep 2025

10/10 Excellent

cheryl

Stayed 1 night in Aug 2025

4/10 Poor

Eriana

Travelled with partner
Liked: Staff & service
Firstly checking in was easy and quick. Unfortunately though on their website it says $10 per night for pet fee but when we got there they said it’s $50 per night, that “there was an update” which is false advertising. Then the hotel room was dirty and we couldn’t even use the freezer as it was full of old food and hair. Housing keeping seemed to have only one person so it took forever to receive service. Also, the elevators were out of service which really sucked for my spouse since he was on crutches. For some reason the key cards kept going out, so we had to keep going downstairs to get them working again just to get in our room, which was a hassle considering the elevators weren’t working. The WiFi not only sucks but also does not allow certain apps or websites so we had to download a VPN just to watch Disney Plus on my tablet. Other than that the good we got out of our stay was that it was close to many dining options, shopping and gas stations, the pool hours were late so late night swimming was great and the pool was warm, and the water gets really hot which made showers enjoyable.
Stayed 4 nights in Aug 2025

4/10 Poor

Amy

Travelled with group
Disliked: Property conditions & facilities
The beds were like sleeping on bricks, half of the things in the room did not work.
Stayed 1 night in Sep 2025

4/10 Poor

Sallie

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The location is not bad. A lot of restaurants and quiet area. Don’t be fooled by the “Raddison” name this place is in desperate need of renovation. Every thing is old and a lot of broken things. The worst part is they require a $150 deposit which Expedia should know. I was really unhappy about that as were the others checking in but at that point you’re stuck. The place is really rundown but I did sleep well so something positive
Stayed 1 night in Sep 2025

8/10 Good

Tony

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
When i firat checked in and went to my room there was damage to the carpet, drapes, walls, couch, and more. The bed looked like someone already slept in it. I asked for a diffrent room and was moved to a room with no couch or microwave. The overwhelming smell of cigarettes smoke made me nauseous. I took photos of everything in both rooms and showed it to the staff. I asked to cancel my reservation was was told once a request was sent over they would approve the cancelation. Then they denied the cancelation after i left and charged me the full stay amount. Worst hotel and staff ever.
Stayed 22 nights in Aug 2025

10/10 Excellent

Theron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Altantuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Dennis

Being a choice hotel I expected a breakfast of some type. No information in room about resrturant in facility. Treadmills were not working.
Stayed 2 nights in Aug 2025

2/10 Terrible

Sajan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we checked in was filthy, beer bottles on floor, dirty bedsheets, blood and appeared to be semen spots in bed sheets and comforter, spilled thing on floor was not cleaned so was smelly, fire alarm hanging from room, restroom consists of hair everywhere, not enough pillow case provided. When asked they not all pillows have cover. Could not cancel booking either because they blame on third party(expedia) booking. Contacted expedia, they also could not cancel the booking said manager nit available. Worst experience. Not a raddisson grade, some road side motel would be better maintained than this.
Stayed 3 nights in Aug 2025

2/10 Terrible

Ruth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night mare stay

I will never stay at this hotel ever again. This was the worst lodging stay I have EVER experienced. The carpet in the lobby was extremely dirty, upon entering the room the toilet had feces in it. The down side of the comforter was also covered in feces. I returned to the desk to report this. I was given a new room and no apology. That room had electrical issues, smoke detector hanging from the wall, electrical outlet hanging out. Overall an extremely bad hotel.
Stayed 2 nights in Aug 2025

4/10 Poor

Dave

Disliked: Cleanliness, property conditions & facilities

Would no

The place is really tired. Needs a major renovation. Had problems with the room card access for the first 24 hours. No safety latch inside the door. One of two elevators working. Carpet throughout was filthy. Actually turned my socks brown. (Photos attached)
Stayed 3 nights in Aug 2025

6/10 Okay

Lewis

Liked: Staff & service
It was ok for a overnight stay
Stayed 1 night in Aug 2025

2/10 Terrible

Jonathan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away don’t waste your money

Went through 3 rooms before I gave up they wouldn’t refund our money hotels.com tried to talk to them but the just wanted to keep moving rooms till we find one that everything worked I wasn’t being petty over a light being out no air fridge don’t work one the door didn’t latch.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and hot tub were awesome. Room was clean and fresh. Bed was super comfortable. Coffee was delicious!
Stayed 3 nights in Aug 2025

6/10 Okay

Tyrasha

Stayed 1 night in Aug 2025

2/10 Terrible

Kathleen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel

I was so disappointed with everything about the hotel. The bed was so slanted on the left side that I could hardly get into bed and my body wanted to roll off all night. The carpets were badly worn, the bathroom was smelly and in much need of repair. The shower curtain wouldn't stay closed and it made it hard to take a shower. The room had a bad odor, there was a dog barking down the hall, a child screaming at a parent around 11 pm, a woman yelling loudly right around the same time. THe sheets were clean, I'll give it that. It was the worst hotel I have ever stayed in. I felt the the owners bought it and decided to make as much money as possible off of it without making any upgrades or repairs. I will never stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Norm

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, very helpfull
Stayed 1 night in Aug 2025

2/10 Terrible

Emily

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely disgusting. The carpets were torn up and had stains all over them. The bedding has stains. The shower has hair all over it. On the second night of our stay we got locked out of our room due to the batteries dying on the keypad.
Stayed 2 nights in Aug 2025

2/10 Terrible

Benu, Bethel Park

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor service at counter by Indian Lady. Need to wait 45mins-1hrs to just check in. Waiting room, Lobby and the bedroom was dirty. They refuse to provide even extra towel. Pool was so dirty pls don’t plan to play there.
Stayed 1 night in Aug 2025

2/10 Terrible

Hilton

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room AC unit had been turned off. The property has a pool so the carpet gets wet meaning that the room has a musty odor. The caulking was discolored in the bathroom. The popcorn ceiling was in poor condition in the room. The carpet in the room had two bad stains next to the bed. Overall the carpet in the room needed sream cleaning, if not replacing. The tile flooring was very hazardous due to to constant water on it from the pool traffic. I would guarantee that someone will have an accident in the near future from slipping on the horribly managed wet floor. To add insult to injury the hotel demanded a $150 room deposit which was not declared by Expedia! I will never stay at a Radisson hotel again and will not use Expedia to book through in the future.
Unclean bathroom
Poorly finish ceiling repair
Ceiling
Stayed 1 night in Aug 2025

2/10 Terrible

Bethany

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had been looking forward to my first trip to Ohio — a nine-hour drive to attend my best friend’s baby shower. I was excited and carefully chose this hotel because it was in my price range, had good reviews on a third-party site, and the photos looked great. When we arrived, the maintenance staff and manager upgraded us to what they described as a nicer, quieter business floor room. At first, we were thrilled. However, the excitement quickly turned into disappointment. The room was dirty: there were cigarette butts on the carpet, the bathroom had urine and hair left behind, and the sheets smelled unclean. We tried to overlook it at first, but things only got worse. The pool was freezing cold, the hot tub smelled foul and looked unsanitary, and the gym was outdated, filthy, and nothing like the photos online. When I asked the front desk for help, the staff was dismissive and told me there was “nothing they could do” until a manager came in the next day. As a manager myself, I know it’s unacceptable to refuse to contact management when a guest is experiencing serious issues. To make matters worse, we were told to change our own sheets — something no guest should ever have to do. We were moved to another room, but it was even worse, with visible mold — a serious health concern, especially since my best friend is pregnant. Despite being told repeatedly that a manager would arrive at 5 a.m., then 6 a.m., then 11 a.m., no manager ever appeared. GOOGLE REVIEW
Stayed 3 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Cups in room were not covered in plastic Bugs in bathroom Dirty towel under bed from previous occupant
Stayed 1 night in Aug 2025

2/10 Terrible

Ida

Stayed 4 nights in Aug 2025