Abbey winery accommodation

Upon arriving at the reception it was quite busy and we had to wait awhile to be served. The staff member was ok and talked us through some information. we had a one bedroom apartment which was situated on the first floor. Our view was looking into the carpark and not the swimming pool/garden area. when we asked a staff member if it was possible to change our room to the swimming pool/garden area we were told quite abruptly no and we should of requested a room with that view when we booked, we did explain that we did not realise that we had to. the apartment was quite clean and tidy but very dated, there was rust around the shower cubicle and a kitchen door hanging off its hinges. we opened our bedroom window only for the winder to break and when we pulled back the blind one section came off. we did report this and a maintenance man came and fixed it for us. I can not comment on any of the facilities, such as breakfast or dining experiences as we chose not to use any. We found this resort very underwhelming which was a shame.

Excellent location. Great friendly staff members (especially the front-desk and the breakfast lady). Overall, a very pleasant stay. The rooms could do with a bit of renovation, but overall, not bad.

Clean and tidy