Philip
Very easy to use. And the map was useful
July 7, 2018Very easy to use. And the map was useful
July 7, 2018Very easy to make reservation and price was cheapest available. Post-booking communication also good
July 7, 2018Listed the motels in the area I needed. Provided goo details on the motels.
July 7, 2018Your Customer Experience
Review your service experience with Wotif
Excellent service. Would recommend to others.
July 7, 2018Seamless
July 7, 2018Quick and easy.
July 7, 2018I have always found service to be spot on. Never had an issue booking through Wotif.
July 7, 2018I made a hotel booking on Monday night (which was refundable), I then found the same room $110 cheaper on last minute. I called through to see if wotif could price match and the man that I spoke to said no because it was over 24 hours since I made the booking and I wasn’t logged in as a member when the booking was made which is completely ridiculous, it shouldn’t matter how the booking was made. I then told him that I was going to cancel my booking and book again with last minute, he would rather lose the whole booking than price match the room for me.
Considering I have booked two hotels within the week on wotif I think this was a little unfair. Needless to say I will not be booking through wotif for any further accommodation.
I have only booked accommodation for later in 2018. The booking procedure was easy.
July 7, 2018