Arrival at Heritance - This is a very positive experience. You are welcomed with refreshments, a friendly smile and seamlessly checked in. The staff are lovely and will do everything. It is an old building which has been modernised with wide open corridors and spacious rooms which are clean. The bathroom is good quality and clean. We were so pleased that the shower had a hose in addition to fixed shower head. Pool - two pools both very clean with heaps of space to lounge You don’t need to leave the pool, staff cater for you with food and drink requests are well priced. Beach - the beach is sandy but we did not not swim because our travel is in the monsoon season and sea is rough. We didn’t feel we were missing much because the pool area was so good. Food - there’s a reasonably priced cafe with lots of options. They will actually make what ever you need work and are very flexible. There’s a pool bar and the Buffet is brilliant. With the exception of one night we ate at the buffet every evening. We were very impressed by it. There is lots of cultural options. We had gluten free requirements and this was easily accommodated. Staff - The staff are standouts. They are clearly well trained and their professionalism is indicative of good culture and leadership within the Resort. I can’t speak highly enough. Our late checkout was accommodated even though they were extremely busy.

Highlights include the absolutely divine range, quality and flavours of each meal..... our best on SR. The staff are personable and professional and the grounds spaceous and peaceful. Highly recommended

the property was everything it advertised very clean comfortable room staff very good all round very good value

I thoroughly enjoyed two relaxing nights at Tintagel before a two week tour in Sri Lanka. This historic hotel is incredibly beautiful, and the staff could not have done more to help me enjoy my stay in Colombo. The traditional Sri Lankan breakfast is also excellent.

We booked our room after a disappointment at another location, and loved our stay. Staff were very helpful. There's great food from the many restaurants, and the spa on-site is excellent (though expensive).

We booked our room after a disappointment at another location, and loved our stay. Staff were very helpful. There's great food from the many restaurants, and the spa on-site is excellent (though expensive).

Friendly staff makes this hotel a really enjoyable experience.

Staff were excellent & very happy to assist with our tourist questions. Food was great, particularly the breakfast buffet. It’s a beautiful old grand hotel full of history & we’d definitely stay again.

I thoroughly enjoyed two relaxing nights at Tintagel before a two week tour in Sri Lanka. This historic hotel is incredibly beautiful, and the staff could not have done more to help me enjoy my stay in Colombo. The traditional Sri Lankan breakfast is also excellent.