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Heritance Kandalama

5.0 star property
Luxury hotel with 4 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Heritance Kandalama

Outdoor pool, pool loungers
Fitness facility
Premium bedding, minibar, in-room safe, desk
4 restaurants, breakfast served
Luxury Suite | View from room
Reviews
8.8

Excellent

Popular amenities

  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • Pool
  • Breakfast available
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
Kandalama Lake front, Kandalama, 21100
  • Popular LocationPopham's Arboretum13 min drive
  • Popular LocationDambulla Cave Temple15 min drive
  • Popular LocationAncient City of Sigiriya28 min drive

Room options

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Premium bedding
  • 36 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior King

View from room

Superior King

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Premium bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King with Jaccuzi

Premium bedding, minibar, in-room safe, desk

Deluxe King with Jaccuzi

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Premium bedding
  • 36 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Premium bedding
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Panoramic King

Premium bedding, minibar, in-room safe, desk

Panoramic King

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Premium bedding
  • 33 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room

View from room

Luxury Twin Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Premium bedding
  • 36 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Luxury King with Bathtub

View from room

Luxury King with Bathtub

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Premium bedding
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Panoramic King

Premium bedding, minibar, in-room safe, desk

Luxury Panoramic King

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LED TV
Premium bedding
Ceiling fan
Hairdryer
  • 53 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Twin Room

Premium bedding, minibar, in-room safe, desk

Panoramic Twin Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Premium bedding
  • 33 sq m
  • Partial lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite

Suite | View from room

Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LED TV
Premium bedding
Ceiling fan
Hairdryer
  • 58 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Panoramic Twin

Premium bedding, minibar, in-room safe, desk

Luxury Panoramic Twin

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LED TV
Premium bedding
Ceiling fan
Hairdryer
  • 53 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Royal Suite

Royal Suite

Royal Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LED TV
Premium bedding
Ceiling fan
Hairdryer
  • 155 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LED TV
Premium bedding
Ceiling fan
Hairdryer
  • 85 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Jetwing Lake
Pool
Spa
Parking included
Free WiFi
4.8 out of 5, Exceptional, (112)
The price is AU$234
for 1 night
includes taxes & fees
30 May - 31 May
Jetwing Lake

About the area

Kandalama

A luxury stay in Kandalama awaits you at Heritance Kandalama. You'll be 5.7 km (3.5 mi) from Popham's Arboretum and 9.3 km (5.8 mi) from Dambulla Cave Temple. Highlights at this family-friendly hotel include 4 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Coco Spa can include massages, body scrubs and facials along with aromatherapy and Ayurvedic treatments. The restaurant, Kanchana Restaurant, is open for breakfast, lunch and dinner. Kachchan Bar is the hotel's own bar. Enjoy the gym, Hot tub, sauna and pool loungers. Business travelers can take advantage of a meeting room and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is available. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 30-minute drive of this 5-property class Kandalama hotel include Rangiri Dambulla International Stadium and Sigiriya Museum.

What's nearby

  • Popham's Arboretum - 13 min drive
  • Dambulla Cave Temple - 15 min drive
  • Rangiri Dambulla International Stadium - 18 min drive
  • Ancient City of Sigiriya - 28 min drive
  • Pidurangala Rock - 33 min drive

Restaurants

  • Pizza Hut - 16 min drive
  • Amaya Lake Restaurant - 13 min drive
  • Hotel Amaya Lake Dambulla - 13 min drive
  • Machan dambulla - 18 min drive
  • Fresheez By CIC Agri Business - 20 min drive

About this property

Heritance Kandalama

Luxury hotel with 4 restaurants and full-service spa
Heritance Kandalama offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. A fitness centre, a sauna, and spa services are also featured at the luxury Heritance Kandalama. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Kandalama hotel.

  • 152 guestrooms or units
  • 7 levels
  • 4 dining venues
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Heritance Kandalama offers 152 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Coco Spa. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available for a fee: USD 20 for adults and USD 10 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Kachchan
  • Kachchan Bar
  • Kachchan Lounge
  • Kaludiya Restaurant
  • Kanchana Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Ecotours
  • Full-service spa
  • Games
  • Gym
  • Library
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room
  • Table tennis

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Heritance Kandalama

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 150
  • New Year's Eve (31 December) Gala Dinner per adult: USD 150

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Airport shuttle fee: USD 220 per vehicle
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Heritance Kandalama
Heritance Kandalama Dambulla
Heritance Kandalama Hotel
Heritance Kandalama Hotel Dambulla
Kandalama
Kandalama Heritance
Hotel Heritance Kandalama
Kandalama Hotel Dambulla
Kandalama Hotel Sri Lanka
Heritance Kandalama Hotel
Heritance Kandalama Kandalama
Heritance Kandalama Hotel Kandalama

Frequently asked questions

What is the cancellation policy at Heritance Kandalama?

Heritance Kandalama offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Heritance Kandalama?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at Heritance Kandalama on 12 June 2024 start from AU$226.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Heritance Kandalama?

Yep, Heritance Kandalama has a free self car park and free valet parking.

Is there a spa on site at Heritance Kandalama?

Yep, Coco Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Heritance Kandalama have a pool?

Heritance Kandalama has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Heritance Kandalama?

Heritance Kandalama features a full-service spa, an outdoor pool and 4 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Heritance Kandalama a romantic place to stay?

1 hot tub and pool-view dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Heritance Kandalama.

Is Heritance Kandalama family-friendly?

You bet! With amenities such as babysitting services, laundry facilities and an outdoor pool, it's no surprise that Heritance Kandalama is a hit with families.

Does Heritance Kandalama serve breakfast?

Sure does, buffet brekkie is on offer daily.

Is there a free airport shuttle available at Heritance Kandalama?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Heritance Kandalama?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Heritance Kandalama?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Heritance Kandalama?

No, pets and service animals are not allowed.

Heritance Kandalama Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 331 out of 538 reviews" "
Rating 8 - Good. 125 out of 538 reviews" "
Rating 6 - Okay. 47 out of 538 reviews" "
Rating 4 - Poor. 25 out of 538 reviews" "
Rating 2 - Terrible. 10 out of 538 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Frank Thanh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The serenity of this property is worth a few nights stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location
Wonderful location for a hotel. Fabulous views. Very good room. Only concern was the number of large groups staying there who dominated the restaurant.
Stayed 3 nights in Jan 2024

10/10 Excellent

Dr Sas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. highly recommend.
Stayed 2 nights in Jan 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable
Heritance Kandalama is worth visiting for the building alone - I can't remember being this moved by architecture. If the idea of a hotel built into forest, with sweeping views of lakes and mountains, and of sharing open corridors with monkeys and bats delights you, then you can't do better. The highpoint of our stay were our three tours (bird watching, jungle hike, and the free architectural tours - our birdwatching by boat tour was canceled on account of rain) with in-house naturalist Nalinda. Nalinda's vast knowledge and pride in the place (building and forest) made our walks with him one of the high-points of our time in Sri Lanka. Since elephants are roaming freely through the property, it isn't entirely safe to go walking without expert supervision. Thanks also to Lakmi who checked us in, and all the other staff, who looked after us wonderfully throughout our stay. My one suggestion: maybe install some kind of general tip box at reception so visitors have an easy way to thank the cleaners and cooks etc we don't interact with directly.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jithmi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great. We were there during Christmas and as they were setting up for it, dining area was temporary closed. However all in all great location and service
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Thinh, Los Gatos

Liked: Cleanliness, staff & service
The hotel is isolated and overlooks a lake with views of Sigiriya. While it is an old hotel with dated rooms and fixtures, the staff are very friendly and the original ambience of the hotel, to have nature encroach on all of its areas, redeems its shortcomings. It's a charming place.
Stayed 2 nights in Dec 2023

10/10 Excellent

Shihana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to have a relaxing quite time
Stayed 3 nights in Dec 2023

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel right in the middle of nature, breathtaking views and friendly staff
Stayed 1 night in Dec 2023

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Epic and beautiful hotel! You can’t really hang out on your balcony because of the monkeys (but funny to watch).
Stayed 1 night in Sep 2023