Lovely little islands to paddle around, big clean beach that is cleared of rubbish and raked daily. It's quite an old resort but clean and beautifully maintained gardens. Two massive pools, spotlessly clean. Breakfast was lavish! Our room was enormous, clean, well appointed, great shower and bath. Staff very friendly and helpful. There's a good little market next to the resort.

Staff made this place what it is

We loved staying here, probably only 2 negative things we could comment on were the wait time to get into our room...not sure if normally like that but we got in at around 12.30 and check in was 3...was way after when we got in, I know others were waiting long. After that was amazing. Service, amenities, grounds, position. Other thing was the state of the beach...probably need someone doing a clean up each morning, wouldn't take long. Restaurants and Cafe lovely...great food, quality and variety, lovely service ✨️✨️✨️✨️✨️

Friendly and helpful staff

Fantastic facilities and location

The system for controlling the lights in the room was not working properly

It nice and comfortable

Good hotel close to train station.

Nice friendly staff. This is our 3rd time here

Staffs are nice and professional. Rooms and facilities are very nice. Recommend

A very welcoming place to stay. From the moment we arrived to the time we departed. Irwin and Fazlina at Thirty8 always made a point of stopping and checking in with us at breakfast time to see how our day is going and what we would be doing each day. Very thoughtful people with welcoming smiles. Thank you Grand Hyatt Kuala Lumpa

Every thing so good that I Didn't want to leave..

We loved staying here, probably only 2 negative things we could comment on were the wait time to get into our room...not sure if normally like that but we got in at around 12.30 and check in was 3...was way after when we got in, I know others were waiting long. After that was amazing. Service, amenities, grounds, position. Other thing was the state of the beach...probably need someone doing a clean up each morning, wouldn't take long. Restaurants and Cafe lovely...great food, quality and variety, lovely service ✨️✨️✨️✨️✨️

Past the lovely furnishings was the need of serious maintenance and a deep clean. The sink was blocked, the air con rattled all through the night, the outdoor lounge was dirty and stained and unhygienic, the sheets were threadbare and stained.and the in-room coffee was instant Nescafé. There was no iron and the food was very ordinary. Hardly five-star material. A shame, because it could be amazing.

Staff made this place what it is