Real InterContinental Guatemala, an IHG Hotel

5.0 star property
Luxury spa hotel, walk to Plaza Fontabella Shopping Center

Choose dates to view prices

Real InterContinental Guatemala, an IHG Hotel

Photo gallery for Real InterContinental Guatemala, an IHG Hotel

Reception
Sundeck
Exterior
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
1 Bedroom Suite City View High Floor

Overview of Real InterContinental Guatemala, an IHG Hotel

Reviews
9.2

Wonderful

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Restaurant

Explore the area

Map
14 Calle 2-51 Zona 10, Guatemala City, Guatemala
  • Popular LocationPicasso Stone Flame Oven1 min walk
  • Popular LocationTacontento1 min walk
  • Popular LocationTacontento Z.101 min walk
  • AirportGuatemala City (GUA-La Aurora Intl.)12 min drive

Room options

1 King Classic

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

2 Double Classic Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

2 Double Premium High Floor Club Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 39.0 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

1 King Classic Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

2 Double Classic City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

1 King Junior Suite Club Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

2 Double Classic

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 39.0 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

1 King Premium City View High Floor

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

1 King Premium High Floor

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

1 King Classic City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

1 King Junior Suite Club Lounge Access High Floor

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

2 Double Premium High Floor

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

1 King Premium Club Lounge Access High Floor

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

1 Bedroom Suite City View High Floor

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 66 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

Similar properties

About the area

Guatemala City

A luxury stay in Guatemala City awaits you at Real InterContinental Guatemala, an IHG Hotel. Within a 5-minute stroll you'll find Plaza Fontabella Shopping Center and Oakland Mall within a 15-minute walk. Highlights at this family-friendly hotel include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and reflexology along with access to the sauna. The restaurant, The Market, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, Turkish bath/hammam, Hot tub and sauna. 6186 square feet (575 square metres) of event facilities include 20 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free WiFi in public areas, a free manager's reception and a kids' swimming pool. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an area shuttle. .Sights within a 20-minute walk of this 5-property class Zona 10 hotel include La Aurora Zoo and Europlaza.

What's nearby

  • Plaza Fontabella Shopping Center - 4 min walk
  • Embassy of Mexico in Guatemala - 11 min walk
  • Oakland Mall - 11 min walk
  • La Aurora Zoo - 16 min walk
  • Paseo Cayala - 8 min drive

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 12 min drive

Restaurants

  • San Martín - 2 min walk
  • Restaurante Giuseppe Verdi - 2 min walk
  • Tanoshii - 1 min walk
  • The Market - 1 min walk
  • Restaurante Carpaccio - 2 min walk

About this property

Real InterContinental Guatemala, an IHG Hotel

Luxury spa hotel, walk to Plaza Fontabella Shopping Center
Real InterContinental Guatemala, an IHG Hotel offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour health club, and Access to hot tub. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 20 meeting rooms. Event space at this hotel measures 6186 square feet (575 square metres) and includes a conference centre. A kids' pool, a sauna, and a library are also featured at the luxury Real InterContinental Guatemala, an IHG Hotel. A shuttle from the airport to the hotel (available on request) and an area shuttle are available for a fee.

This 5-star Guatemala City hotel is smoke free.

  • 1 building
  • 239 guestrooms or units
  • 15 levels
  • 4 dining venues
  • 6186 sq ft of conference space
  • 575 sq. m of conference space
  • Built in 2000
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Real InterContinental Guatemala, an IHG Hotel offers 239 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 48-inch LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, complimentary toiletries and hairdryers.

This Guatemala City hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and free newspapers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Airport pick-up shuttle (surcharge) from 5:00 AM to 11:00 PM at scheduled times and on request
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: GTQ 159 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Picasso Stone Flame Oven
  • Tanoshii
  • The Market

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Art gallery
  • Children's pool
  • Full-service spa
  • Library
  • Sauna
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (6,186 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 15 floors
  • Banquet hall
  • Beaux Arts architecture
  • Building
  • Built in 2000
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 48-inch LED TV with premium cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GTQ 600 per stay (maximum GTQ 600 per stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GTQ 160.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GTQ 159 per person
  • Airport shuttle fee: GTQ 144 per vehicle (maximum occupancy 3)
  • Pet fee: GTQ 600 per stay (maximum GTQ600 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GTQ 160.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Guatemala InterContinental
InterContinental Guatemala
InterContinental Real Guatemala
Real Guatemala InterContinental
Real InterContinental Guatemala
Real InterContinental Hotel Guatemala
Intercontinental Guatemala City
Real Intercontinental Guatemala City
Real InterContinental Guatemala Guatemala City
Real Intercontinental Guatemala Hotel Guatemala City
Real InterContinental Guatemala Hotel
Real InterContinental Guatemala
Real InterContinental Guatemala an IHG Hotel
Real InterContinental Guatemala, an IHG Hotel Hotel
Real InterContinental Guatemala, an IHG Hotel Guatemala City

Frequently asked questions

What is the cancellation policy at Real InterContinental Guatemala, an IHG Hotel?

Real InterContinental Guatemala, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Real InterContinental Guatemala, an IHG Hotel?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Real InterContinental Guatemala, an IHG Hotel on 10 May 2024 start from AU$298.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Real InterContinental Guatemala, an IHG Hotel?

Yep, there is an onsite spa at Real InterContinental Guatemala, an IHG Hotel. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Real InterContinental Guatemala, an IHG Hotel have a pool?

Real InterContinental Guatemala, an IHG Hotel has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Real InterContinental Guatemala, an IHG Hotel?

Real InterContinental Guatemala, an IHG Hotel features 2 outdoor pools, a full-service spa and a 24-hour health club. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Real InterContinental Guatemala, an IHG Hotel a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Real InterContinental Guatemala, an IHG Hotel.

Is Real InterContinental Guatemala, an IHG Hotel family-friendly?

You bet! With amenities like a children's pool and kids' meals, as well as highchairs and childcare services in the guestrooms, it's no surprise Real InterContinental Guatemala, an IHG Hotel is a hit with families.

Are there hot tubs in the rooms at Real InterContinental Guatemala, an IHG Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Real InterContinental Guatemala, an IHG Hotel serve breakfast?

You bet, buffet breakfast is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Real InterContinental Guatemala, an IHG Hotel?

No, but there's a shuttle from the airport to the hotel that runs from 5:00 AM - 11:00 PM on request for a fee.

Is there a bar or restaurant at Real InterContinental Guatemala, an IHG Hotel?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Real InterContinental Guatemala, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Real InterContinental Guatemala, an IHG Hotel?

Dogs are welcome at Real InterContinental Guatemala, an IHG Hotel, with food and water bowls on offer.

Real InterContinental Guatemala, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 625 out of 896 reviews" "
Rating 8 - Good. 189 out of 896 reviews" "
Rating 6 - Okay. 44 out of 896 reviews" "
Rating 4 - Poor. 18 out of 896 reviews" "
Rating 2 - Terrible. 20 out of 896 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Keila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

RODRIGO

Stayed 1 night in Dec 2023

10/10 Excellent

Francisco

Stayed 2 nights in Dec 2023

10/10 Excellent

Riquelmy

Liked: Cleanliness, staff & service, property conditions & facilities
Todo el staff es muy amistoso!
Stayed 2 nights in Dec 2023

4/10 Poor

Omar

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Mala atención en recepción
Stayed 1 night in Dec 2023

10/10 Excellent

Reina

Stayed 1 night in Dec 2023

10/10 Excellent

emily

Stayed 1 night in Dec 2023

8/10 Good

CARLOS E

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very good, nevertheless, we had a corporate lunch on one of the conference rooms and food was really bad.
Stayed 2 nights in Nov 2023

2/10 Terrible

Matthew

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Air conditioner did not work properly in the room. Elevators were broken at one point, the lounge was closed and there was zero decor in the rooms. Very sanitary, there are other options that are better in the area.
Stayed 1 night in Nov 2023