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InterContinental Real Guatemala by IHG

Luxury hotel with 4 restaurants and 2 outdoor pools

Where to?

Dates

July 2025

August 2025

Relax in our elegantly designed lounge area with plush sofas and chairs, surrounded by lush greenery and a bar for casual dining.

Relax in a stylish lounge with sofas, chairs, and lush greenery, offering a city view.

Relax in style with wicker lounge chairs and candlelit tables on a curved balcony overlooking the city.

Relax in comfort with a large bed, flat-screen TV, and elegant artwork.

Relax by the pool surrounded by comfortable lounge chairs and towels.

Overview
Rooms
Location
Policies

Popular amenities

Hot tub

includes taxes & fees

10 Aug - 11 Aug

Explore the area

14 Calle 2-51 Zona 10, Guatemala City, 01010 Guatemala

Oakland Mall
‪10 min walk‬
La Aurora Zoo
‪14 min walk‬
Paseo Cayala
‪5 min drive‬
Guatemala City (GUA-La Aurora Intl.)
‪3 min drive‬

Room options

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

1 King Classic

Wonderful

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

35 sq m
City view
Sleeps 2
1 King Bed

Classic Room, 2 Double Beds, Accessible

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

35 sq m
City view
Sleeps 4
2 Double Beds

Premium Room, 2 Double Beds, Club lounge access (High Floor)

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

37 sq m
City view
Sleeps 4
2 Double Beds

Classic Room, 1 King Bed, Accessible

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

40 sq m
City view
Sleeps 2
1 King Bed

2 Double Classic City View

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

38 sq m
City view
Sleeps 4
2 Double Beds

Junior Suite, 1 King Bed, Club lounge access

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

LED TV

Hypo-allergenic bedding

39 sq m
City view
Sleeps 2
1 King Bed

2 Double Classic

Wonderful

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

38 sq m
City view
Sleeps 4
2 Double Beds

Standard Room

Very good

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

39 sq m
City view
Sleeps 2
1 Single Bed

1 King Premium City View High Floor

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

33 sq m
City view
Sleeps 2
1 King Bed

1 King Premium High Floor

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

33 sq m
City view
Sleeps 2
1 King Bed

1 King Classic City View

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

35 sq m
City view
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Club lounge access (High Floor)

Excellent

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

LED TV

Hypo-allergenic bedding

41.8 sq m
City view
Sleeps 2
1 King Bed

2 Double Premium High Floor

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

37 sq m
City view
Sleeps 4
2 Double Beds

Premium Room, 1 King Bed, Club lounge access (High Floor)

Wonderful

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

33 sq m
City view
Sleeps 2
1 King Bed

Premium Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

Premium bedding

39 sq m
City view
Sleeps 2
1 Single Bed

Suite, 1 Bedroom, City View (High Floor)

Excellent

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

71 sq m
City view
Sleeps 3
1 Single Bed

About the area

Guatemala City

A luxury stay in Guatemala City awaits you at InterContinental Real Guatemala by IHG. Within a 5-minute stroll you'll find Plaza Fontabella Shopping Center and Oakland Mall within a 15-minute walk. Highlights at this family-friendly hotel include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and reflexology along with access to the sauna. The restaurant, The Market, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, Turkish bath/hammam, Hot tub and sauna. 6186 square feet (575 square metres) of event facilities include 20 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a children's swimming pool. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an area shuttle. .Sights within a 20-minute walk of this 5-property class Zona 10 hotel include La Aurora Zoo and Europlaza.

What's nearby

Plaza Fontabella Shopping Center - 3 min walk - 0.3 km
Oakland Mall - 10 min walk - 0.8 km
U.S. Embassy in Guatemala - 13 min walk - 1.1 km
La Aurora Zoo - 14 min walk - 1.2 km
Paseo Cayala - 5 min drive - 3.6 km

Getting around

Guatemala City (GUA-La Aurora Intl.) - 13 min drive

Restaurants

‪San Martín - ‬2 min walk
‪Tanoshii - ‬1 min walk
‪Restaurante La Poza - ‬2 min walk
‪McDonald's - ‬1 min walk
‪The Market - ‬1 min walk

About this property

InterContinental Real Guatemala by IHG

Luxury hotel with 4 restaurants and 2 outdoor pools

InterContinental Real Guatemala by IHG offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour health club, and Access to hot tub. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 20 meeting rooms. Event space at this hotel measures 6186 square feet (575 square metres) and includes a conference centre. A children's pool, a sauna, and a library are also featured at the luxury InterContinental Real Guatemala by IHG. A shuttle from the airport to the hotel (available on request) and an area shuttle are available for a fee.

This 5-star Guatemala City hotel is smoke free.

1 building

238 guestrooms or units

15 levels

4 dining venues

6186 sq ft of conference space

575 sq. m of conference space

Built in 2000

Manager's reception (free)

Deli

Poolside lounge chairs

Business centre (24 hours)

Conference centre

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Library

Terrace

Garden

Gift shop

Newspapers in lobby (free)

Bellhop

Lift

No smoking on site

Bar or lounge

Coffee shop

InterContinental Real Guatemala by IHG offers 238 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 48-inch LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, complimentary toiletries and hairdryers.

This Guatemala City hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and free newspapers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Welcome to Wyndham Garden Hotel, where a modern entrance sets the tone for a great stay.

Hot tub
Breakfast included
Free WiFi
Restaurant

includes taxes & fees

1 Aug - 2 Aug

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Airport pick-up shuttle (surcharge) from 5:00 AM to 11:00 PM at scheduled times and on request
Area shuttle (surcharge)
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GTQ 159 per person
4 restaurants
A bar/lounge
A coffee shop/cafe
Couples/private dining
Free daily manager's reception
Snack bar/deli

Restaurants on site

Picasso Stone Flame Oven
Tanoshii
The Market

Things to do

2 outdoor pools
24-hour health club
Art gallery
Children's pool
Full-service spa
Hot tub
Library
Sauna

Family friendly

2 outdoor pools
Children's pool
Free cot
Highchair
In-room babysitting
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

20 meeting rooms
24-hour business centre
Computer station
Conference centre (6,186 square foot of space)

Outdoors

Garden
Pool loungers
Terrace

Full-service spa

3 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
In-room massages
Manicures/pedicures
Reflexology
Sauna
Spa open select days
Sports massages
Steam room
Swedish massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
5 accessible parking spaces
Accessible bathtub
Braille/raised signage
Grab bar in bathtub (84 centimetre high)
Lift (80 centimetre wide door)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (110 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site

1 building
100% renewable energy
15 floors
Banquet hall
Beaux Arts architecture
Built in 2000
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Local artist showcase
Local culture and ecosystem education
Reception hall
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Egyptian cotton sheets
Free cot
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Rollaway/extra bed (surcharge)

Bathroom

Deep soaking bathtub
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

48-inch LED TV with premium cable channels
IPod dock

Food and drink

Champagne service
Coffee/tea maker
Free bottled water
Limited room service
Minibar
Restaurant dining guides

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Free daily newspapers
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Late check-in subject to availability

Late check-in fee for check-in between midnight and 3:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets: GTQ 1200 per pet, per stay (maximum GTQ 1200 per stay)
Only dogs and cats are allowed
Maximum 2 (weight limit: 30 lb per pet)
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for GTQ 160.0 per night.

Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately GTQ 159 per person
Airport shuttle fee: GTQ 144 per vehicle (maximum occupancy 3)
Pet fee: GTQ 1200 per pet, per stay (maximum GTQ1200 per stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between midnight and 3:00 PM
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GTQ 160.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Guatemala InterContinental

InterContinental Guatemala

InterContinental Real Guatemala

Real Guatemala InterContinental

Real InterContinental Guatemala

Real InterContinental Hotel Guatemala

Intercontinental Guatemala City

Real Intercontinental Guatemala City

Real InterContinental Guatemala Guatemala City

Real Intercontinental Guatemala Hotel Guatemala City

Real InterContinental Guatemala Hotel

Real InterContinental Guatemala

Real InterContinental Guatemala by IHG Hotel

Frequently asked questions

What is the cancellation policy at InterContinental Real Guatemala by IHG?

InterContinental Real Guatemala by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Real Guatemala by IHG?

As of 28 July 2025, prices found for a 1-night stay for 2 adults at InterContinental Real Guatemala by IHG on 10 Aug 2025 start from AU$269.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at InterContinental Real Guatemala by IHG?

Yep, there is an onsite spa at InterContinental Real Guatemala by IHG. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does InterContinental Real Guatemala by IHG have a pool?

InterContinental Real Guatemala by IHG has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at InterContinental Real Guatemala by IHG?

InterContinental Real Guatemala by IHG features 2 outdoor pools, a full-service spa and a 24-hour health club. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes InterContinental Real Guatemala by IHG a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at InterContinental Real Guatemala by IHG.

Is InterContinental Real Guatemala by IHG family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as highchairs and childcare services in the guestrooms, it's no surprise that InterContinental Real Guatemala by IHG is a hit with families.

Are there hot tubs in the rooms at InterContinental Real Guatemala by IHG?

No, but there are deep-soaking baths in the guestrooms.

Does InterContinental Real Guatemala by IHG serve breakfast?

You bet, buffet breakfast is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at InterContinental Real Guatemala by IHG?

No, but there's a shuttle from the airport to the hotel that runs from 5:00 AM - 11:00 PM on request for a fee.

Is there a bar or restaurant at InterContinental Real Guatemala by IHG?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Real Guatemala by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at InterContinental Real Guatemala by IHG?

Cats and dogs are welcome at InterContinental Real Guatemala by IHG, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 14 kg per pet.

InterContinental Real Guatemala by IHG Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

MIchael

Travelled with group

27 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice and clean. Everyone i came in contact with was very attentive

Stayed 3 nights in Apr 2025

10/10 Excellent

Tamara

Travelled with family, Business traveller

27 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place has great customer service I LOVED IT

Stayed 2 nights in Apr 2025

10/10 Excellent

Orlando

25 Apr 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

Tiphaine

21 Apr 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Travelled with family

21 Apr 2025

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

8/10 Good

Karl

Travelled with family

20 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great food and srrvice

Second stay here in 3 months. The service and food (3 restaurants I think) are superb. The pool was fun for the kids and has one of the restaurants with the super. Food. It’s an old luxury hotel (with the telephone by the toilet that nobody uses anymore!) and as such, I think the bowels are a little old and needing of updating. The last stay, our tub drain would not hold water. This stay, the tub would not drain without propping it open with the non slip material that peeled off the bottom of the tub. And for both stays there was no relation of the set temperature on the thermostat to the actual room temperature. This time it was 17C when set to 32C! Luckily the beds had wonderful comforters that kept us warm and well rested. We did get an Expedia price so maybe we just got the worst room in the house!! Anyway, we would stay here again for the wonderful food and service

Stayed 1 night in Apr 2025

2/10 Terrible

marlyn

20 Apr 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

Yesica

10 Apr 2025

Liked: Cleanliness, staff & service

Stayed 1 night in Apr 2025

10/10 Excellent

stuart

Travelled with family

6 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Guate with comfy beds!

By far the best hotel we’ve stayed at in the city of Guatemala. We’ve stayed in 4 different ones nearby and this has exceeded our expectation. The other hotels are nice but the bed was always hard and that’s a big deal breaker. We’d leave hurting from our backs and hips after staying in those hotels. This hotel is beautiful, clean and great service. We had their buffet breakfast which was superb.

Stayed 1 night in Mar 2025

10/10 Excellent

Denali

Travelled with family

4 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property, safe location, super convenient to the airport, the room was spacious with very comfortable beds. The weekend brunch was amazing and definitely worth the price. I will definitely return to this hotel the next time we’re in Guatemala!

Stayed 1 night in Feb 2025

6/10 Okay

Karl

Travelled with family

30 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury hotel not far from the airport

Room was not ready until almost 4PM (checkin 3PM). We were able to swim at the pool and eat at the poolside restaurant/bar, so not all that bad. However, 3PM is late enough for a checkin without it being delayed to later. The hotel is a nice luxury hotel with several dining options and impeccable service. Our bath tub continually drained during my kids’ bath, making their baths not so enjoyable. The pool/hot tub are nice. There is a “market” off the lobby for breakfast and other quick food. We only stayed overnight en route to elsewhere, but it served our purposes and we are staying another night on the way back. Hopefully the next room has a better tub.

Restaurant/bar next to the pool with excellent service

Stayed 1 night in Mar 2025

2/10 Terrible

Sarah, Portsmouth

26 Mar 2025

Disliked: Cleanliness

Stayed 1 night in Mar 2025

10/10 Excellent

Catalina, Atlanta

Business traveller

26 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Intercontinental in Guatemala City is clean, vibrant and offers great service, nice smell in the hallways. It always looks up to date, and it’s not as huge as the Westin next door. Love to stay at the Inter when I come for business.

Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

25 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was wonderful

Stayed 1 night in Mar 2025

10/10 Excellent

Carmen

25 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

6/10 Okay

sixto

Travelled with family

20 Mar 2025

Liked: Staff & service, amenities

It is a 4 star property at best. Looks a little tired

Stayed 1 night in Mar 2025

10/10 Excellent

Nathan

12 Mar 2025

Stayed 7 nights in Feb 2025

10/10 Excellent

Jennifer

Travelled with group

11 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was beautiful!

Stayed 1 night in Jan 2025

10/10 Excellent

sanjay

28 Feb 2025

Stayed 2 nights in Feb 2025

10/10 Excellent

Toni

16 Feb 2025

Stayed 1 night in Feb 2025

4/10 Poor

Phillip

29 Jan 2025

Liked: Staff & service

Disliked: Room comfort

Service and food excellent room horrible

Serice and food is excellent. Room is horrible: 1. Subpar room amenities 2. No heat front desk claims the room never have heat eventhough heat icon indicated on thermostat. Room was freezing at night 3. Sink cogs 4. The water temperature in the shower is either too hot or too cold Very uncomfortable room

Stayed 4 nights in Jan 2025

6/10 Okay

Joseph

29 Jan 2025

Stayed 2 nights in Jan 2025

8/10 Good

Juan José

27 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Guatemala City Hotel

Great beds , very clean , great atmosphere! Can’t ask for more

Stayed 1 night in Jan 2025

10/10 Excellent

carrie

Travelled with group

21 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

8/10 Good

Agustin

10 Jan 2025

Stayed 1 night in Jan 2025

InterContinental Real Guatemala by IHG

Photo gallery for InterContinental Real Guatemala by IHG

Popular amenities

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Room options

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1 King Classic

Highlights

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Classic Room, 2 Double Beds, Accessible

Highlights

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Premium Room, 2 Double Beds, Club lounge access (High Floor)

Highlights

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible

Highlights

View all photos for 2 Double Classic City View

2 Double Classic City View

Highlights

View all photos for Junior Suite, 1 King Bed, Club lounge access

Junior Suite, 1 King Bed, Club lounge access

Highlights

View all photos for 2 Double Classic

2 Double Classic

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View all photos for Standard Room

Standard Room

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View all photos for 1 King Premium City View High Floor

1 King Premium City View High Floor

Highlights

View all photos for 1 King Premium High Floor

1 King Premium High Floor

Highlights

View all photos for 1 King Classic City View

1 King Classic City View

Highlights

View all photos for Junior Suite, 1 King Bed, Club lounge access (High Floor)

Junior Suite, 1 King Bed, Club lounge access (High Floor)

Highlights

View all photos for 2 Double Premium High Floor

2 Double Premium High Floor

Highlights

View all photos for Premium Room, 1 King Bed, Club lounge access (High Floor)

Premium Room, 1 King Bed, Club lounge access (High Floor)

Highlights

View all photos for Premium Room

Premium Room

Highlights

View all photos for Suite, 1 Bedroom, City View (High Floor)

Suite, 1 Bedroom, City View (High Floor)

Highlights

About the area

Guatemala City

What's nearby

Getting around

Restaurants

About this property

InterContinental Real Guatemala by IHG

Languages

Similar properties

Wyndham Garden Guatemala City

Wyndham Garden Guatemala City

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom