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Best Western Plus Hotel Stofella

4.0 star property
Hotel in Guatemala City with free breakfast and fitness centre

Photo gallery for Best Western Plus Hotel Stofella

View from property
Breakfast, lunch, dinner served; Italian cuisine
Lobby
Standard Room, Multiple Beds, Smoking
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Gym
The current price is AU$170
includes taxes & fees
4 Oct - 5 Oct

Explore the area

View map
2 Avenida 12-28 Zona 10, Guatemala City, Guatemala, 1010
  • Oakland Mall
    ‪9 min walk‬
  • U.S. Embassy in Guatemala
    ‪10 min walk‬
  • La Aurora Zoo
    ‪16 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪4 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Private bathroom
Eco-friendly toiletries
Shower/bath combination
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Smart TV
Hairdryer
Private bathroom
Bathrobes
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Smart TV
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
Shower/bath combination
Eco-friendly toiletries
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Smart TV
Hairdryer
Private bathroom
Bathrobes
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Bathtub

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Bathtub

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Smart TV
Private bathroom
Eco-friendly toiletries
Shower/bath combination
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(48 reviews)

Highlights

Air conditioning
Smart TV
Hairdryer
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Junior Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Smart TV
Private bathroom
Eco-friendly toiletries
Shower/bath combination
Hairdryer
Microwave
Eco-friendly cleaning supplies
  • Sleeps 4
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Bathtub

Standard Room, 1 Double Bed, Non Smoking, Bathtub

Standard Room, 1 Double Bed, Non Smoking, Bathtub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Smart TV
Private bathroom
Eco-friendly toiletries
Shower/bath combination
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Smart TV
Hairdryer
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Smart TV
Hairdryer
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Smoking

8.0 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Smart TV
Hairdryer
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Hairdryer
Private bathroom
Bathrobes
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Smart TV
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Bathtub

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Bathtub

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Air conditioning
Smart TV
Private bathroom
Eco-friendly toiletries
Shower/bath combination
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Smart TV
Hairdryer
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Smoking

8.8 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Smart TV
Hairdryer
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Triple Room Standard

  • Sleeps 3

View all photos for Double Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Double Room Standard

  • Sleeps 2

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About the area

Guatemala City

At Best Western Plus Hotel Stofella you'll be within a 20-minute stroll of popular places like U.S. Embassy in Guatemala and La Aurora Zoo. Highlights at this hotel include free buffet breakfast, a restaurant and a bar/lounge. .The restaurant, Trattoria Veneciana, serves Italian cuisine and is open for breakfast, lunch and dinner. Meeting rooms, a 24-hour business centre, and conference space are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. Free continental breakfast is available. There's also the convenience of self parking. .With a stay at this 4-property class Zona 10 hotel, you'll be 7.2 km (4.4 mi) from Paseo Cayala.

What's nearby

  • Embassy of Mexico in Guatemala - 8 min walk - 0.7 km
  • Oakland Mall - 9 min walk - 0.8 km
  • U.S. Embassy in Guatemala - 10 min walk - 0.8 km
  • La Aurora Zoo - 16 min walk - 1.4 km
  • Paseo Cayala - 5 min drive - 3.2 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 14 min drive

Restaurants

  • ‪San Martín - ‬2 min walk
  • ‪Zielo - ‬1 min walk
  • ‪TGI Fridays - ‬1 min walk
  • ‪Del Griego - ‬2 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Best Western Plus Hotel Stofella

Hotel in Guatemala City with free breakfast and fitness centre
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Hotel Stofella. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Guatemala City hotel.

  • 100 guestrooms or units
  • 4 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Best Western Plus Hotel Stofella offers 100 air-conditioned accommodations with a safe and a hairdryer. 49-inch Smart televisions come with premium digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GTQ 40 per night)

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Trattoria Veneciana

Things to do

  • Golf
  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch smart TV with premium digital channels

Food and drink

  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Plus Hotel Stofella

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GTQ 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Stofella Hotel Guatemala City
Hotel Stofella Guatemala
Plus Stofella Guatemala City
Best Western Plus Hotel Stofella Hotel
Best Western Plus Hotel Stofella Guatemala City
Best Western Plus Hotel Stofella Hotel Guatemala City

Frequently asked questions

Is parking available at Best Western Plus Hotel Stofella?

Yep, Best Western Plus Hotel Stofella has a self car park for GTQ 40 per night.

How much does it cost to stay at Best Western Plus Hotel Stofella?

As of 25 Sept 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Stofella on 4 Oct 2025 start from AU$169.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Best Western Plus Hotel Stofella a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Best Western Plus Hotel Stofella.

Does Best Western Plus Hotel Stofella serve breakfast?

You bet, our travelers are hooked on the free buffet breakfast here! Offered daily between 6 AM and 10 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Best Western Plus Hotel Stofella?

No, Best Western Plus Hotel Stofella does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Hotel Stofella?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western Plus Hotel Stofella?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Best Western Plus Hotel Stofella?

No, pets and service animals are not allowed.

Reviews

Best Western Plus Hotel Stofella Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 630 out of 1017 reviews
Rating 8 - Good. 232 out of 1017 reviews
Rating 6 - Okay. 86 out of 1017 reviews
Rating 4 - Poor. 27 out of 1017 reviews
Rating 2 - Terrible. 42 out of 1017 reviews

Reviews

8/10 Good

John

Business traveller
it was very good hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Silvia P

Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for us to spend the night after a long flight, as we were headed to Antigua the next day. It felt safe and comfortable, had AC and free breakfast, and was a quick trip from the airport. Would recommend!
Stayed 1 night in Jun 2025

10/10 Excellent

juan rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien
Stayed 2 nights in Jun 2025

8/10 Good

Noemy

Travelled with family
Liked: Amenities
The property OK. Did not like the fact that the room was in front of a breakfast set up and the noice started at 05:00 disturbing the peace.
Stayed 2 nights in Jun 2025

10/10 Excellent

MANUEL, Sterling

Liked: Cleanliness, staff & service, property conditions & facilities
We love it
Stayed 1 night in May 2025

8/10 Good

Howard

Liked: Cleanliness, amenities, property conditions & facilities
Nice location, I felt safe in the area. Several American and native restaurants close by.
Stayed 6 nights in Jun 2025

8/10 Good

Taeho, San Pedro Sula

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in May 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place ubicarion
Stayed 1 night in Jun 2025

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel with colonial style very close to several shopping centers in zone 10; the only issue i had is that the hot water in the shower was not running fluid some times gets cold sometimes hot
Stayed 1 night in Jun 2025

10/10 Excellent

Serdar

Stayed 3 nights in Jun 2025

10/10 Excellent

Humberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is safe comfortable and great location. Staff is wonderful helpful and makes you feel welcomed
Stayed 5 nights in May 2025

8/10 Good

juan

Stayed 4 nights in May 2025

10/10 Excellent

Haim

Stayed 1 night in May 2025

10/10 Excellent

Humberto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in this hotel for over week and would definitely reserve again. Hotel is in a great location. The front desk super friendly and helpful. Restaurant breakfast was great. All in all a wonderful stay.
Stayed 2 nights in May 2025

10/10 Excellent

Jorge

Stayed 1 night in May 2025

2/10 Terrible

Mery

Disliked: Cleanliness, property conditions & facilities
couldn't sleep because there were some little ant-like creatures on the bed, but they weren't ants, and they were all over the bathroom! I'll try to share a video! I told the front desk, but they just said they were going to report it to maintenance!
Stayed 1 night in May 2025

2/10 Terrible

Glenda

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Horrible, noisy and old smell..
Stayed 1 night in May 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Oye
Stayed 1 night in May 2025

6/10 Okay

Nam

Stayed 1 night in May 2025

8/10 Good

Alexandre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice old wooden panels everywhere, like in a retrofitted mansion. Staff understood decent English, breakfast was good! Neighborhood safe.
Stayed 3 nights in May 2025

6/10 Okay

Frederick

Stayed 1 night in May 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

marvin

Stayed 1 night in Apr 2025

6/10 Okay

Hector

Business traveller
Liked: Staff & service
Disliked: Cleanliness

Falta un poco de cuidado en el aseo

Las habitaciones están descuidadas, en mi caso el aire acondicionado me fallo la ultima noche que estuve allí, en mi cama me encontre unas semillas secas de chile, o sea no estaba pulcro el tema de ropa de cama. hasta este momento nunca habia tenido quejas de este hotel, soy cliente recurrente en el mismo.
Stayed 1 night in Apr 2025