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Pacífica Grand Zihuatanejo

Property class: 3

Photo gallery for Pacífica Grand Zihuatanejo

A balcony with a view of the sea, a hot tub, and a wooden table with chairs.
A neatly made bed with a white and red patterned bedspread, a wooden headboard, and a bedside table with a lamp and a vase.
A balcony with a wooden railing, a small pool, and a view of the sea and hills.
A hallway with a wooden door, a small shelf, and a framed picture on the wall.
A multi-story building with a curved facade, balconies with thatched roofs, and a stone wall.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Camino Escenico a Playa Las Gatas, Zihuatanejo, GRO, 40895
  • Place, Zihuatanejo Bay
    ‪5 min walk‬
  • Place, Las Gatas Beach
    ‪15 min walk‬
  • Place, La Ropa Beach
    ‪3 min drive‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Villa, 1 Bedroom, Sea View

A bedroom with a bed, bedside tables, a TV, a window with a wooden lattice, and a wall-mounted air conditioner.

Standard Villa, 1 Bedroom, Sea View

  • Sea view
  • 122 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Sofa Beds
  • Free Wi-Fi

View all photos for Grand Villa, Sea View

A hotel room with a bed, a wooden door, a mirror, and a balcony with a view of the sea.

Grand Villa, Sea View

  • Sea view
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds
  • Free Wi-Fi

About the area

Zihuatanejo

Pacífica Grand Zihuatanejo places you steps from Zihuatanejo Bay and within a 20-minute stroll of La Ropa Beach. Highlights at this beachfront hotel include 3 restaurants, 2 outdoor swimming pools and 3 bars/lounges. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps. The family restaurant, La Vista, is open for breakfast and dinner. Spend the day at the beach and enjoy the on-site pool loungers. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. There's also the convenience of free self parking. .In proximity to this 3-property class Playa Las Gatas hotel you'll find Varadero Beach.

What's nearby

  • Zihuatanejo Bay - 5 min walk - 0.5 km
  • Las Gatas Beach - 15 min walk - 1.3 km
  • La Ropa Beach - 3 min drive - 1.2 km
  • Virgin of the Tree - 3 min drive - 1.2 km
  • La Madera Beach - 7 min drive - 3.4 km

Getting around

  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 35 min drive

Restaurants

  • ‪Margaritas - ‬5 min drive
  • ‪La Gaviota - ‬20 min walk
  • ‪Casa Bahía - ‬9 min drive
  • ‪Terracita Beach - ‬6 min drive
  • ‪Casa Elvira - ‬7 min drive

About this property

Pacífica Grand Zihuatanejo

Pacífica Grand Zihuatanejo offers its guests 2 outdoor swimming pools. There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Spa services, a terrace, and barbecue grills are also featured at Pacífica Grand Zihuatanejo. Self parking is free.

This 3-star Zihuatanejo hotel is smoke free.

  • 10 guestrooms or units
  • 3 dining venues
  • 3 bars or lounges
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site
  • Microwave in a common area
Pacífica Grand Zihuatanejo offers 10 air-conditioned accommodations, which are accessible via exterior corridors, and features private pools and a safe. Each accommodation is individually furnished and decorated. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas.

This Zihuatanejo hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. 42-inch Smart televisions come with cable channels and Netflix. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, facials and body wraps.

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  • Pool
  • Spa
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The price is AU$134
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bambú
  • El Suspiro
  • La Vista

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • In-room babysitting
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Private pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Grocery/convenience store
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in hallways (109 centimetre high)
  • Lever door handles
  • No lift
  • Tile flooring in room
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • 2 private bathrooms
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels
  • CD player
  • IPod dock
  • MP3 dock
  • Netflix
  • Private pool
  • Streaming services

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Pacífica Grand Zihuatanejo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 3000 per accommodation, per stay
  • Resort fee: MXN 140 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Mastercard, American Express, debit cards and cash.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Pacifica Grand Zihuatanejo
Pacífica Grand Zihuatanejo Hotel
Pacífica Grand Zihuatanejo Zihuatanejo
Pacífica Grand Zihuatanejo Hotel Zihuatanejo

Frequently asked questions

Is parking available at Pacífica Grand Zihuatanejo?

Yep, Pacífica Grand Zihuatanejo has a free self car park.

Are there any beaches close to Pacífica Grand Zihuatanejo?

Yep, Pacífica Grand Zihuatanejo is a short 20-minute walk from La Ropa Beach.

Is there a spa on site at Pacífica Grand Zihuatanejo?

There's no onsite spa, but this property does offer services like detox wraps, body wraps and facials, as well as hot stone massages.

Does Pacífica Grand Zihuatanejo have a pool?

Pacífica Grand Zihuatanejo has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Pacífica Grand Zihuatanejo?

Pacífica Grand Zihuatanejo features 2 outdoor pools, 3 restaurants and 3 bars. All guestrooms come with private pools and dining areas.

What makes Pacífica Grand Zihuatanejo a romantic place to stay?

Ocean-view dining and a bar, as well as private pools in the guestrooms, all help set the scene for a romantic weekend at Pacífica Grand Zihuatanejo.

Is Pacífica Grand Zihuatanejo family-friendly?

You bet! With amenities such as 2 outdoor pools and a corner/local shop, as well as childcare services in the guestrooms, it's no surprise that Pacífica Grand Zihuatanejo is a hit with families.

Are there hot tubs in the rooms at Pacífica Grand Zihuatanejo?

No, but there are private pools in the guestrooms.

Is there a free airport shuttle available at Pacífica Grand Zihuatanejo?

No, Pacífica Grand Zihuatanejo does not offer an airport shuttle service.

Is there a bar or restaurant at Pacífica Grand Zihuatanejo?

Yep, you can grab a meal at Pacífica Grand Zihuatanejo's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Pacífica Grand Zihuatanejo?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Pacífica Grand Zihuatanejo?

No, pets and service animals are not allowed.

Pacífica Grand Zihuatanejo Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

8.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Ryan Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great view, great floor-plan and great pools. Customer service is very poor however. After check in we sat in yjr lobby for 30 minutes waiting on a bell boy. When we checked out it was the same issue. They wanted us to wait until there was a manager there. Once a manager came, she tried to get us to pay $75 in fees we were never aware of. I had to fight with the manager to get them to not be paid. Also, this property sits on a high hills, which means if you are disabled, older or with anytype of medi
Stayed 7 nights in Nov 2024
Verified review

10/10 Excellent

Yurit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una de las mejores estadías que e tenido en Guerrero. Desde las instalaciones hasta las hermosas vistas que se pueden apreciar, estoy impresionada.
Stayed 2 nights in Nov 2024
Verified review

4/10 Poor

Montserrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area comida, transporte choferes, limpieza e arreglo de habitaciones por parte camaristas increíbles, super TOP. EN CAMBIO EL PERSONAL DE "CONCIERGE" Y "VENTAS" NEFASTOS, NOS EXTENDIERON INCITACIÓN AL HOTEL DE IXTAPA CON ENGAÑOS, LLEVÁBAMOS "TODO INCLUIDO" Y LA MESERA DE :PACIFICA IXTAPA"JAMAS MENCIONO QUE NOS COBRARIAN LAS BEBIDAS, NOS RESERVARON "SEGUN" UNA PALAPA QUE LLEGAMOS Y NO TENIAN. LA "CONCIERGE CAROLINA" SIN TACTO DE CONSULTAR QUE TIPO DE VIAJE, ERA DE DESCANSO. NO NOS DIERON TRANSPORTACION DE VUELTA PORQUE TENIAMOS QUE ATENERNOS A SUS HORARIOS, "CERO SENTIDO COMUN" CUANDO LLEVABAMOS UN BEBE DE 2 AÑOS ; TUVIMOS QUE SOLICITAR UN TAXI DE VUELTA A PACIFICA GRAND ZIHUATANEJO POR NUESTRA CUENTA. NEFASTA LA ATENCIÓN Y EL SENTIDO COMUN DE LAS DOS CONCIERGE PALOMA Y CAROLINA; AL FINAL MENCIOMO QUE QUITARIA LO DE LAS BEBIDAS DE PACIFICA IXTAPA, ME MENCIONO LA CANTIDAD, CUANDO VEO EL COBRO TERMINO COBRANDOLO TODO AL CHECK OUT Y SOLO ENTREGO UNA NOTA SIN EL DESGLOCE ÚNICAMENTE DECIA PROPINAS "CUANDO NOSOTROS EN CADA COMIDA E INCLUSO EN LA ALBERCA DIMOS PROPINAS", ELLA ME RECIBIO CAROLINA Y JAMAS MENCIONO DE ESTE PAHO AL FINAL Y SE PUSO SUOER ALTANERA QUW TENIA QUE PAGAR ALGO QUE JAMAS SUPO EXPLICAR. "LOS DE VENTAS INSISTENTES LLENDO A TOCAR AL CUARTO, LLAMANDO A MI CUERTO DESEPERADO REPETIDAMENTE A MI BEBE Y SIN ACEPTAR UN NO POR RESPUESTA"
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Emily Ross

Liked: Property conditions & facilities
Stayed 7 nights in Mar 2024