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Thompson Zihuatanejo, A Beach Resort, by Hyatt

5.0 star property

Photo gallery for Thompson Zihuatanejo, A Beach Resort, by Hyatt

On the beach, sun-loungers, beach towels
Suite (Swim-Up) | Bathroom shower
Lobby
Terrace/patio
1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$280
includes taxes & fees
26 Mar - 27 Mar

Explore the area

View map
Playa La Ropa S/N, Zihuatanejo, GRO, 40880
  • Place, Zihuatanejo Bay
    ‪1 min walk‬
  • Place, La Ropa Beach
    ‪7 min walk‬
  • Place, La Madera Beach
    ‪17 min walk‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Beachfront

Terrace/patio

Suite, 2 Bedrooms, Beachfront

  • Ocean view
  • 173 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 2 Bedrooms, Garden View (Garden)

Suite, 2 Bedrooms, Garden View (Garden) | Living room

Suite, 2 Bedrooms, Garden View (Garden)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Lagoon View (Lagoon)

24-inch plasma TV with satellite channels, TV, iPod dock

Suite, 2 Bedrooms, Lagoon View (Lagoon)

8.8 out of 10
Excellent
(3 reviews)
  • Lagoon view
  • 112 sq m
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, Beachfront (Plunge Pool)

Suite, Beachfront (Plunge Pool)

Suite, Beachfront (Plunge Pool)

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 112 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Plunge Pool)

Room, 1 King Bed (Plunge Pool) | Terrace/patio

Room, 1 King Bed (Plunge Pool)

9.8 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed

9.0 out of 10
Wonderful
(11 reviews)
  • Garden view
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Swim-Up)

Suite (Swim-Up) | Pool

Suite (Swim-Up)

9.6 out of 10
Exceptional
(7 reviews)
  • Beach view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Lagoon View (Plunge Pool)

Suite, Lagoon View (Plunge Pool)

Suite, Lagoon View (Plunge Pool)

9.0 out of 10
Wonderful
(4 reviews)
  • Lagoon view
  • 97 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace, Ocean View

24-inch plasma TV with satellite channels, TV, iPod dock

Suite, Terrace, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Thompson)

Suite (Thompson)

Suite (Thompson)

  • Ocean view
  • 136 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 2 Queen Beds (Lagoon Suite)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Queen Beds (Lagoon Suite)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Zihuatanejo

A luxury stay in Zihuatanejo awaits you at Thompson Zihuatanejo, A Beach Resort, by Hyatt. Within steps you'll find Zihuatanejo Bay and La Ropa Beach within a 15-minute stroll. Highlights at this beachfront resort include 2 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include sports massages and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, CENIZA, is open for dinner. The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and gym. Business amenities include a meeting room and a business centre. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Each morning full breakfast is served between 7:30 AM and 11:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 5-property class Playa La Ropa resort include La Madera Beach and Virgin of the Tree.
View more Resorts in ZihuatanejoOpens in a new window

What's nearby

  • Zihuatanejo Bay - 1 min walk - 0.1 km
  • La Ropa Beach - 7 min walk - 0.6 km
  • La Madera Beach - 17 min walk - 1.4 km
  • Kioto Plaza - 4 min drive - 2.3 km
  • Las Gatas Beach - 6 min drive - 2.7 km

Getting around

  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 20 min drive

Restaurants

  • ‪Hao - ‬1 min walk
  • ‪La Perla Restaurante - ‬10 min walk
  • ‪Restaurante La Casa Vieja - ‬18 min walk
  • ‪Restaurante El Pirata - ‬15 min walk
  • ‪La Vista - ‬4 min drive

About this property

Thompson Zihuatanejo, A Beach Resort, by Hyatt

Thompson Zihuatanejo, A Beach Resort, by Hyatt offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A children's pool, spa services, and a terrace are also featured at the luxury Thompson Zihuatanejo, A Beach Resort, by Hyatt. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Art Deco Zihuatanejo resort.

  • 56 guestrooms or units
  • 2 levels
  • 4 buildings
  • 2 dining venues
  • Built in 2011
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
Thompson Zihuatanejo, A Beach Resort, by Hyatt offers 56 accommodations with minibars and a safe. Rooms open to balconies. This individually furnished accommodation has separate sitting areas. Beds feature premium bedding. 24-inch plasma televisions come with premium satellite channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a shower, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has couples treatment room(s). Services include sports massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 11:30 AM for a fee: USD 28 for adults and USD 28 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • CENIZA
  • HAO

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Shopping
  • Tennis lessons
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • No lift

More

  • 2 floors
  • 4 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch plasma TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 28 for adults and from USD 28 for children
  • Airport shuttle fee: USD 116 per vehicle (one-way)
  • Pet fee: USD 100 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Viceroy Hotel Zihuatanejo
Thompson Zihuatanejo Hotel
Zihuatanejo Viceroy
The Tides Hotel Zihuatanejo
The Tides Resort Zihuatanejo
The Tides Zihuatanejo Hotel Zihuatanejo
Tides Zihuatanejo
Villa Del Sol Zihuatanejo
Zihuatanejo Destination
Villa Sol Resort Zihuatanejo
Villa Sol Zihuatanejo
Thompson Zihuatanejo Resort
Thompson Resort
Thompson Zihuatanejo Resort
Resort Thompson Zihuatanejo Zihuatanejo
Zihuatanejo Thompson Zihuatanejo Resort
Resort Thompson Zihuatanejo
Thompson Zihuatanejo Zihuatanejo
Villa del Sol Resort Zihuatanejo
Hotel Zihuatanejo a Destination Hotel
Viceroy Zihuatanejo
Thompson Resort
Thompson

Frequently asked questions

What is the cancellation policy at Thompson Zihuatanejo, A Beach Resort, by Hyatt?

Thompson Zihuatanejo, A Beach Resort, by Hyatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Thompson Zihuatanejo, A Beach Resort, by Hyatt?

As of 18 Mar 2026, prices found for a 1-night stay for 2 adults at Thompson Zihuatanejo, A Beach Resort, by Hyatt on 26 Mar 2026 start from AU$280, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Thompson Zihuatanejo, A Beach Resort, by Hyatt?

Yep, Thompson Zihuatanejo, A Beach Resort, by Hyatt has a free self car park and free valet parking.

Are there any beaches close to Thompson Zihuatanejo, A Beach Resort, by Hyatt?

Yep, Thompson Zihuatanejo, A Beach Resort, by Hyatt is a short 14-minute walk from La Ropa Beach. Fun beach activities include snorkelling, windsurfing and body boarding. You can also find boat tours.

Is there a spa on site at Thompson Zihuatanejo, A Beach Resort, by Hyatt?

Yep, there is an onsite spa at Thompson Zihuatanejo, A Beach Resort, by Hyatt. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Thompson Zihuatanejo, A Beach Resort, by Hyatt have a pool?

Thompson Zihuatanejo, A Beach Resort, by Hyatt has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Thompson Zihuatanejo, A Beach Resort, by Hyatt?

Thompson Zihuatanejo, A Beach Resort, by Hyatt features 3 outdoor pools, a full-service spa and 2 restaurants.

What makes Thompson Zihuatanejo, A Beach Resort, by Hyatt a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Thompson Zihuatanejo, A Beach Resort, by Hyatt.

Is Thompson Zihuatanejo, A Beach Resort, by Hyatt family-friendly?

You bet! With amenities such as a children's pool, laundry facilities and a deli, it's no surprise that Thompson Zihuatanejo, A Beach Resort, by Hyatt is a hit with families.

Does Thompson Zihuatanejo, A Beach Resort, by Hyatt serve breakfast?

You bet, full brekkie is on offer daily from 7:30 AM to 11:30 AM.

Is there a free airport shuttle available at Thompson Zihuatanejo, A Beach Resort, by Hyatt?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Thompson Zihuatanejo, A Beach Resort, by Hyatt?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Thompson Zihuatanejo, A Beach Resort, by Hyatt?

Check-in begins at 3 PM. Check-out time is noon.

Thompson Zihuatanejo, A Beach Resort, by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 477 out of 637 reviews
Rating 8 - Good. 114 out of 637 reviews
Rating 6 - Okay. 23 out of 637 reviews
Rating 4 - Poor. 10 out of 637 reviews
Rating 2 - Terrible. 13 out of 637 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Myriam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything from the customer service, location, views, and hotel itself, was perfect.
Stayed 3 nights in Oct 2025

10/10 Excellent

Esther

Liked: Cleanliness, property conditions & facilities
This was my third time here and I really love it. It is a small resort on the most beautiful stretch of beach imaginable. Tha staff are very helpful and seem genuine. It is relaxed but with every attention to detail It is the perfect place to come and appreciate the beauty of the region and the luxury of the hotel
My patio
Stayed 8 nights in Nov 2025

10/10 Excellent

Allan

Stayed 4 nights in Oct 2025

10/10 Excellent

Liz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed 6 nights at this resort. It was low season and never once had to wait for anything! The staff made us feel so welcome and spoiled. The room and grounds were impeccably clean, the gym was well equipped. The bars and restaurant were excellent. Highly recommend and will definitely return! Thank you!
Stayed 6 nights in Sep 2025

10/10 Excellent

Oscar, El Paso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. Rooms clean, well kept and beautiful. Staff super friendly and attentive. Can’t wait to go back.
Stayed 4 nights in Sep 2025

8/10 Good

Svetlana, Newport Beach

Travelled with partner
Liked: Cleanliness, staff & service
During our stay I noticed a few bugs in the room.
Stayed 4 nights in Aug 2025

10/10 Excellent

MOSES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad we decided to try this place out, definetly will be coming back
Stayed 2 nights in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful spot on the beach!
Stayed 3 nights in Jul 2025

10/10 Excellent

Estela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was immaculate and food was yummy. Very exclusive…can’t wait ti go back!
Stayed 5 nights in Aug 2025

10/10 Excellent

Nazneen Darius

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite place to go as a family!
Stayed 7 nights in Jul 2025

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except Wi-Fi was spotty.
Stayed 4 nights in Jul 2025

4/10 Poor

Haydee Monserrat

Stayed 1 night in Jul 2025

10/10 Excellent

Ava, Beverly Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely beachfront property, incredible staff, delicious food and drinks, and beautiful grounds. Will definitely return!
Stayed 3 nights in Jul 2025

2/10 Terrible

Steven, Los Angeles

Stayed 6 nights in Dec 2024

10/10 Excellent

Anne

Stayed 3 nights in Jul 2025

10/10 Excellent

GABRIELLA

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Calm serenity with impeccable service !!!! Great location and the grounds are beautiful….. my new favorite place 😎
Stayed 6 nights in May 2025

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
Loved the property and amenities. Both restaurants and room service was great. The quality of drinks were amazing. I will definitely be back. One of the best beaches, clean.
Stayed 4 nights in Jun 2025

6/10 Okay

MARIA C, ANAHEIM

Travelled with family and small children
Liked: Amenities
The property not very friendly. The service at the restaurant very slow. We waited 15 minutes for our drinks. Our room was not available when we got there. No one came to restaurant to let us know the room was finally available.
Stayed 5 nights in May 2025

10/10 Excellent

Humberto

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Fernando

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place, awesome for kids. We loved it!
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing four days.
Stayed 4 nights in Apr 2025

10/10 Excellent

Dm

Stayed 7 nights in Apr 2025

10/10 Excellent

Romy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Gustavo, Chula Vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, excellent sevice
Stayed 5 nights in Apr 2025