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Hotel Holiday

Property class: 3

Photo gallery for Hotel Holiday

A balcony with a view of a snow-covered mountain village, wooden furniture, and two drinks on a table.
A cozy lounge area with leather seating, a coffee table with a teapot and a plate of food, and a wall-mounted TV.
A hotel entrance with a stone facade, wooden beams, and festive lights.
A cozy hotel lobby with leather chairs, a fireplace, and large windows with a snowy view.
A cozy room with a wooden wall, a leather sofa, plaid chairs, a wooden coffee table, and a large window with a view of trees.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • Laundry room

Explore the area

View map
Gryfelblatte 4, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Untere National
    ‪2 min walk‬
  • Place, Zermatt–Sunnegga Funicular Gondola
    ‪3 min walk‬
  • Airport, Sion (SIR)
    ‪102 min drive‬

Room options

View all photos for Standard Double Room, Balcony, Mountain View

A hotel room with a wooden bed, two bedside lamps, a desk with a chair, and a TV.

Standard Double Room, Balcony, Mountain View

8.8 out of 10
Excellent
(9 reviews)
  • Mountain view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Balcony, Mountain View

A hotel room with a large bed, a sofa, a chair, a small table, and a mirror.

Family Room, Balcony, Mountain View

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 4 Single Beds

View all photos for Superior Double Room, Balcony, Mountain View

A hotel room with a bed, a desk, a chair, a sofa, and a small table.

Superior Double Room, Balcony, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room, Balcony, Mountain View

A hotel room with a wooden wall, a bed with white linens, a desk with a chair, a round table with a vase, and a TV on the wall.

Triple Room, Balcony, Mountain View

9.4 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 4
  • 3 Large Single Beds

About the area

Zermatt

Hotel Holiday places you steps from Zermatt-Matterhorn Ski Paradise and within a 10-minute stroll of Zermatt–Sunnegga Funicular. Highlights at this hotel include free buffet breakfast, a restaurant and a bar/lounge. .The restaurant, La Caleche, serves French cuisine and is open for breakfast and dinner. Added amenities include free Wi-Fi in public areas, laundry facilities and ski storage. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of train pick-up service. .In the area of this 3-property class Zermatt hotel, you'll find Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Untere National - 2 min walk - 0.2 km
  • Zermatt–Sunnegga Funicular Gondola - 3 min walk - 0.3 km
  • Zermatt Visitor Center - 8 min walk - 0.7 km
  • Zermatt - Furi Ski Lift - 10 min walk - 0.8 km

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 7 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Harry's Ski Bar - ‬7 min walk
  • ‪Restaurant Derby - ‬9 min walk
  • ‪Manud - ‬9 min walk
  • ‪Snowboat - ‬5 min walk

About this property

Hotel Holiday

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

Multilingual staff, ski storage, and concierge services are also featured at Hotel Holiday.

This 3-star Zermatt hotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 4 levels
  • Built in 1973
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Ski equipment storage
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Holiday offers 36 accommodations with minibars and a safe. Rooms open to balconies. 32-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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  • Pet-friendly
  • Free Wi-Fi
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Caleche

Things to do

  • Ski storage
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • In the mountains

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1973
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between 15 April and 15 June.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 12 per pet, per day, plus a deposit of CHF 12 per night
  • Maximum 2 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 40.0 per day.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CHF 12 per night
  • Pet fee: CHF 12 per pet, per day
  • Rollaway bed fee: CHF 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash.

We should mention

  • Up to 2 children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Holiday Zermatt
Hotel Holiday Zermatt
Hotel Holiday Hotel
Hotel Holiday Zermatt
Hotel Holiday Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Hotel Holiday?

Hotel Holiday offers free cancellation on select room rates. Check out the cancellation policy for more info.

What makes Hotel Holiday a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Holiday.

Is Hotel Holiday family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, it's no surprise that Hotel Holiday is a hit with families.

Does Hotel Holiday serve breakfast?

Yeah, free buffet brekkie is offered at Hotel Holiday.

Is there a free airport shuttle available at Hotel Holiday?

No, Hotel Holiday does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Holiday?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Holiday?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Hotel Holiday?

Furry friends are welcome at Hotel Holiday, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Hotel Holiday Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 155 out of 278 reviews
Rating 8 - Good. 90 out of 278 reviews
Rating 6 - Okay. 22 out of 278 reviews
Rating 4 - Poor. 5 out of 278 reviews
Rating 2 - Terrible. 6 out of 278 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property and staff!! Loved our stay!!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was perfect. It is close to the train station, bus access is good. Breakfast was umptous and the staff was super friendly, courteous and very helpful. It is better to schedule a pick up from the train station as walking with luggage is tough. Overall excellent stay in Zermatt.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean room, had everything we needed and breakfast.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Really friendly staff, there a little hill to climb but location is nice. We had 2 beds, one was really small like a twin that was rough and we paid for the breakfast but they charge for an omelette which I didn’t think it was necessary.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely lovely hotel, the staff was incredible, room was exactly as described with a wonderful view and the location was fantastic. I would highly recommend a stay if your planning on visiting.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful small inn with an excellent restaurant.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice little cute hotel.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Excelente hotel
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and quiet with good views. Breakfast also very good. The hotel has about 10 minutes walk, but we have an elderly, the hotel is uphill, did not know that. We didn’t know the hotel have a shuttle service (5CHF each person). Call hotel ahead to ask them pickup would be nice.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with all the things needed for a pleasant stay
Stayed 7 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is excellent and the staff are kind.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay! Highly recommend!
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with nice size rooms and a convenient restaurant downstairs. The breakfast was very good and the servers friendly.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Amenities
We loved our stay. Great location and nice clean comfortable room. Thank you!!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Near to train station

Near to train station, room very clean. The best of all is the breakfast.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel. Staff very friendly and helpful.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and staff is friendly..
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable stay at Hotel Holiday. It is in a nice location for walking the village. The rooms were clean and adequate. The breakfast was simple but nice.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast for sure. Front desk folks were very friendly
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room, curteous staff & decent breakfast. room
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great. The rooms were clean and cozy. Their breakfasts was one of the best we have had anywhere. The staff was friendly. Highly recommend.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a wonderful time! The service was fantastic and everyone was so friendly. We really enjoyed the cocktails at the bar—they were delicious! It’s a great spot for families, and the food at the restaurant was amazing. We can't wait to come back!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent property right in front of the Matterhorn!
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and washroom. Excellent mountain view and balcony
Stayed 1 night in Oct 2025