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5.0 out of 5

"Loved our stay, the room and amenities were better than expected (and so spacious compared to our previous 4 nights in Paris), the staff were friendly ... " More

By a verified traveller on Sat 29 Oct 2022

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Hotel Description

Hotel Butterfly, BW Signature Collection puts you in the heart of Zermatt, within just a 10-minute stroll of Matterhorn Museum and St. Mauritius Church. Highlights at this ski hotel include a golf course, a restaurant, and free buffet breakfast.

The restaurant, Butterfly Restaurant, serves international cuisine and is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. 215 square feet (20 square meters) of event facilities include a meeting room and conference space. Other amenities include free WiFi in public areas, a sauna, and massage/treatment rooms. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also the convenience of a free area shuttle.

Sights within a 10-minute walk of this 3-star Zermatt City Centre hotel include Mountaineers Cemetery and Zermatt - Furi.

Economy Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$365* Per night/room 17 May - 18 May

Junior Suite, 2 Single Beds, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, 2 Single Beds, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Classic Room, 2 Single Beds, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, No Windows

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Butterfly, BW Signature Collection ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Butterfly, BW Signature Collection

Everyone (1) Couples (1)
5 out of 5
Loved our stay, the room and amenities were better than expected (and so spacious compared to our previous 4 nights in Paris), the staff were friendly and helpful, great location, highly recommend!

Posted by on 29 Oct. 2022

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5 out of 5

Easy to book online, close to stations,

Pros: An outside balcony to appreciate the view
Cons: Walk in showers could be available.
Location: Very close to station to ascend the mountain alongside the Matterhorn with superb views. Several stops along the way for walkers
Very smooth transfer with luggage at Zermatt, staff were warm and friendly, comprehensive breakfast and evening meal in restaurant was good value with attentive staff.

Posted by , from Sydney on 28 Jun. 2017

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About the Hotel Butterfly, BW Signature Collection

Location Bodmenstrasse 21, Zermatt, VS 3920

Property Features

During the winter, enjoy onsite recreation like downhill skiing and ice skating and return when the snow melts for a round of golf at the onsite golf course. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar. There's a restaurant on site. Free breakfast is served. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers a sauna and a complimentary grocery shopping service. This 3-star Zermatt hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 6 levels
  • 215 sq ft of conference space
  • 20 sq m of conference space
  • Built in 1999
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Zermatt Station (0.1 km / 0.1 mi)
  • Property shuttles: Free area shuttle

Room Amenities

Hotel Butterfly, BW Signature Collection offers 60 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 26-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast.

Butterfly Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:30 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Zermatt is in a car-free zone and can be reached only by train.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 65.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CHF 10 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:00 PM
  • Debit cards
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 15 per night
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 65.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BEST WESTERN Butterfly
  • BEST WESTERN Butterfly Zermatt
  • BEST WESTERN Hotel Butterfly
  • BEST WESTERN Hotel Butterfly Zermatt
  • Best Western Zermatt
  • Zermatt Best Western

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.