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The Alexander

3.5 star property

Photo gallery for The Alexander

Quadruple Room, Ensuite
Front of property
Double Room, 1 Double Bed, Ensuite | Bathroom
City Double Room, 1 Double Bed, Ensuite, Garden Area | Terrace/patio
Double Room, 1 Double Bed, Ensuite

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Housekeeping

Explore the area

View map
3 Sketty Road, Swansea, Wales, SA2 0EU
  • Place, Brynmill Park
    ‪3 min walk‬
  • Place, Singleton Park
    ‪7 min walk‬
  • Place, Swansea Beach
    ‪14 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪81 min drive‬

Room options

View all photos for Comfort Double Room, 1 King Bed, Ensuite

Comfort Double Room, 1 King Bed, Ensuite

Comfort Double Room, 1 King Bed, Ensuite

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Triple Room, Ensuite

Triple Room, Ensuite

Triple Room, Ensuite

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Single Room, 1 Single Bed, Shared Bathroom

Economy Single Room, 1 Single Bed, Shared Bathroom

Economy Single Room, 1 Single Bed, Shared Bathroom

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room, 1 Single Bed, Ensuite

Single Room, 1 Single Bed, Ensuite

Single Room, 1 Single Bed, Ensuite

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, 1 Double Bed, Ensuite

Double Room, 1 Double Bed, Ensuite

Double Room, 1 Double Bed, Ensuite

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Quadruple Room, Ensuite

Quadruple Room, Ensuite

Quadruple Room, Ensuite

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Single Room, 1 Single Bed, Ensuite

Basic Single Room, 1 Single Bed, Ensuite

Basic Single Room, 1 Single Bed, Ensuite

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Classic Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Swansea

At The Alexander you'll be within just a 10-minute stroll of Cwmdonkin Park and Dylan Thomas Birth Place. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and luggage storage. There's also the convenience of free parking nearby. .Near this 3.5-property class Uplands hotel, you'll find Swansea Beach.

What's nearby

  • Brynmill Park - 3 min walk - 0.3 km
  • Singleton Park - 7 min walk - 0.7 km
  • Swansea University - 12 min walk - 1.0 km
  • Swansea Bay - 12 min walk - 1.1 km
  • Swansea Beach - 14 min walk - 1.2 km

Getting around

  • Swansea Station - 6 min drive
  • Cardiff International Airport (CWL) - 74 min drive

Restaurants

  • ‪The Secret - ‬15 min walk
  • ‪The Brunswick Arms - ‬12 min walk
  • ‪The Patti - ‬12 min walk
  • ‪Uplands Diner - ‬1 min walk
  • ‪Rose Indienne - ‬12 min walk

About this property

The Alexander

The Alexander offers its guests concierge services. WiFi is free in public spaces.

This 3.5-star Swansea hotel is smoke free.

  • 12 guestrooms or units
  • Storage area for luggage
  • Concierge
  • No smoking on site
The Alexander offers 12 accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with digital channels.

Bathrooms include baths or showers and hairdryers. This Swansea hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Daily buffet breakfast for a fee
Mercure Swansea Hotel
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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.0 out of 5, Very good, 1,002 reviews
The price is AU$115
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking

Family friendly

  • Soundproofed rooms

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International and Carte Blanche.

Property is also known as

Alexander Hotel Swansea
Alexander Swansea
The Alexander Hotel
The Alexander Swansea
The Alexander Hotel Swansea

Frequently asked questions

What is the cancellation policy at The Alexander?

The Alexander offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to The Alexander?

Yep, The Alexander is a short 15-minute walk from Swansea Beach.

Is there a free airport shuttle available at The Alexander?

No, The Alexander does not offer an airport shuttle service.

What time are check-in & check-out at The Alexander?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at The Alexander?

No, pets are not allowed.

The Alexander Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 125 out of 298 reviews
Rating 8 - Good. 104 out of 298 reviews
Rating 6 - Okay. 29 out of 298 reviews
Rating 4 - Poor. 23 out of 298 reviews
Rating 2 - Terrible. 17 out of 298 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

CJ

Liked: Cleanliness, staff & service
Disliked: Amenities
Accommodating and helpful after I booked the wrong day! Lovely bed. Good for a stopover
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Hotel was excellent the service was second to none. Lin and the housekeeping team were ever so helpful during my 3 night stay.
Stayed 3 nights in Aug 2020
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service
The Alexander is really well placed just 12 mins from the beach and it’s got good security and I was upgraded to a double room from a single which was a wonderful surprise. My room was spotlessly clean with a comfy bed with nice white linen and a spotless bathroom with bath and shower and fluffy white towels. There was a big flat screen tv (I didn’t use it) and a view over the rooftops down to the sea. I slept very well. Just be aware as it is an old Victorian house that the sound proofing isn’t brilliant. I could hear a child running around and crying in the room above me early evening but I slept undisturbed. Very good stay for one night in Swansea as I was passing through. And Lynn the owner was very helpful and charming when we spoke on the phone (I booked last minute so she gave me the instructions to self check in - all v easy). Thanks.
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, spacious room. Clean and tidy and well decorated. Needed a mat in the bathroom as you get out of the shower. Very slippery floor when wet.
Stayed 1 night in Jul 2020
Verified

4/10 Poor

Olaf Martin

Disliked: Property conditions & facilities, room comfort

Huf

Nedslitt gammelt og trangt..fraværende trykk og vann i dysj. Kun en nøkkel pr rom,manglende lyspærer og lysrør. Anbefales ikke. Det eneste som var positivt var prisen.
Stayed 4 nights in Feb 2020
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Visible damp problem. No check in staff - just a key safe. Noisy.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Self check in, no staff, lot of independence, doesn't feel like a hotel, I like that
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Disappointed

We waited on the street in the rain trying to contact the manager to get the code to the front door & our room. The bed was crippling. A woman attempted to break into our room while we were dressing the next morning. We checked out two nights early because of the discomfort & safety issue.
Stayed 3 nights in Nov 2019
Verified

4/10 Poor

Elizabeth

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Not a room, but an igloo

I appreciate first of all that this was a cheap room, but only because advertised at 50% discount so should have been £52 per night. The room was like an icebox and the radiator had been jammed to off position. I therefore had to layer up in clothing and even put my outer jacket on when going to sleep. As the premises are unmanned, there is a telephone number for guests to call - this number did not connect to a person. Therefore I was not able to get any help with this. It was the most uncomfortable situation to be in. Definitely not recommended during cold spells
Stayed 2 nights in Nov 2019
Verified

6/10 Okay

Alan

Liked: Room comfort

Disappointing stay.

We stayed in room 2, a family room of 1 x double and 2 x single beds. Beds comfortable enough, although the sheets etc were clean, they did smell strongly of washing powder? An issue with the main curtain is that it did not close in the middle and the resulting 6" gap provided enough light to almost illuminate the room via the streetlamp directly outside. The bathroom although clean did not have a plug for the hand basin which meant running water whilst having a shave and one of the handles to the shower has the appearance and feel of being badly corroded so suggest this needs to be replaced. So why not complain well - my biggest issue is with the parking so the required number to discuss was called (and message left with name and phone number) and here 2 days later, still no response. My belief from the description given re parking was there would be parking close to the hotel which is on a main road. Whilst I missed the online text indicating parking was based on fitting in with local residents, I did not expect either to have to park so far away or to have to move my car before 09.00. (can park between 18.00 and 08.00 then for 1 hour no return for 2 hours meaning leave by 09.00). There seems to be no provision at all to park on site. Altogether a disappointing stay although with some tweaks many issues could be corrected.
Stayed 1 night in Oct 2019
Verified

6/10 Okay

mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful smell of damp Throughout, bed was obviously old worn out mattress.
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Eldbjørg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Styr unna!

Kjellerrom uten vindu, muggent og rått, dusj og do i et kott under trappa ute i gangen.
Stayed 2 nights in Sep 2019
Verified

6/10 Okay

Jane

Liked: Cleanliness, property conditions & facilities
Check in was not good had to walk down a lane to get to our room which was very small the cleanliness of the room was to a high standard
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just right for a short stay,quirky decor,clean ,comfy,great staff particularly Pat who sorted out queries
Stayed 1 night in Aug 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Geen sleutel aanwezig, geen warm water aanwezig en erg rumoerig
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a hell!

When the room door was opened, what a terrible picture! There was a rubbish bin right in the middle of the room, the naked mattress has neither quilt and nor sheet or bed cover. The cup was placed by the sink, the kettle was up next to the window with its leads dropping to the floor, a broken part was on the floor as well. Dirty with bad smell! When contacted the telephone number several times, a replacement was given in a basement room without window, which is hard to breath during the hot summer night. Later, about 21:30, a room in another location was given, and a taxi has to be used to go there. That is the experience of the Alexander!
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Great location, room was clean and linen was immaculate! The room was a bit tired and only about a tenth of toilet paper on the roll... If i had paid £75 per night i wouldn't have been disappointed, however, we paid £193 for one night and expected a little more at that price...
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Verified traveller

Was given several codes to enter the propert and retrieve room key from a key box. A 4 figure code was required-but a 3 figure code was supplied. I called the number supplied several times but it was engaged. A zero was missing from the code but I only worked that out by luck. On opening the box there was no key inside. It took several more calls to get an answer by which time I had already overrun in the time taken off work to check in. There was little sense of urgency considering I was standing in a self check in property unable to check in. Itvteamspored the key had been kept by the previous occupant and there was no duplicate. The Alexander was full that day so I was booked into a guest house across the road. That guest house was a typically dated cramped (but thankfully clean) seaside b & b. If this was an upgrade I’m glad I couldn’t get into the original place. I wasn’t offered any compensation so I had paid for a room I didn’t stay in and had to stay in an alternative I would never have chosen myself.
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Miriam

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

geht so.

Die Lage ist gut. Leider hatte unser Zimmer kein Fenster und lag im Keller. Das Bett war zudem instabil und brach schon vom bloßen Hinsetzen zusammen.
Stayed 1 night in Jun 2019
Verified

4/10 Poor

Gareth

Disliked: Staff & service, property conditions & facilities, room comfort

Below parr

Basement room, shared smelly bathroom, was expecting an ensuite bathroom. Extremely noisy room, the room above banged on the floor everytime my friend orgasmed, sound proofing needs to be improved.
Stayed 1 night in Jun 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service
I was paid extra for parking, when I arrived here couldn’t find parking spaces, email text and call them million times no one answered, after 5 and half hours they answer me, bathroom didn’t w shower gel .only have a hand wash . The mattress is horrible really uncomfortable, disappointed for this hotel
Stayed 1 night in May 2019
Verified

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable stay, after an initial mishap sorted

Unfortunately, I discovered a bit of a mishap, upon arrival at the Alexander, where I had rebooked a comfortable single room that I had stayed in two years ago. There was water pouring through my bathroom ceiling, due to a sudden problem with the shower floor's plumbing in the room above. One of "those things" that can happen in older properties,! Both of the affected rooms in the Alexander were immediately closed for repairs, so my review now applites to the White House. The hotel's owners could not have been kinder and displayed exceptional customer service, promptly upgrading me to a lovely double room in another hotel of theirs, just up the road. I was very comfortable and contented in the White House for the rest of my stay.
Stayed 4 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness
Parking is the only problem we had but it is located close to restaurants, shops and bars
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
The stay was very good, apart from a condom that was found by the bed but the manger and owner sorted out quickly so not bad stay for the first time.
Stayed 1 night in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and was ok for what I needed but it was alot smaller than I imagined. My cruise ship room was bigger than what we had but It was clean and served our purpose to wash/sleep. Staff awnser mobile very quick when I realised I had the pig of a parking space at the back but couldn't get on it due to obsticals so offered to move everything in 10mins of my text. Will deffo recommended and will be back. Location is 20 mins walk from town, plenty of places to eat and go out on sketty road
Stayed 2 nights in Feb 2019