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Mercure Swansea Hotel

4.0 star property
Eco-certified hotel with 24-hour front desk and restaurant

Photo gallery for Mercure Swansea Hotel

Bar (on property)
Check-in/check-out kiosk
Point of interest
Property entrance
Classic Room, 1 Double Bed

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
The current price is AU$114
includes taxes & fees
10 Oct - 11 Oct

Explore the area

View map
Phoenix Way, Swansea, Wales, SA7 9EG
  • Swansea.com Stadium
    ‪4 min drive‬
  • Swansea Marina
    ‪9 min drive‬
  • Swansea Beach
    ‪10 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪58 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 1 Double Bed

8.2 out of 10
Very good
(30 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LED TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (2 Adults and 1 Child)

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room, Multiple Beds (2 Adults and 1 Child)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LED TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(6 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LED TV
Bathrobes
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 2 Single Beds

8.8 out of 10
Excellent
(9 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LED TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds (Classic)

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room, Multiple Beds (Classic)

7.2 out of 10
Good
(7 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LED TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the area

Swansea

At Mercure Swansea Hotel you'll be 2.6 km (1.6 mi) from Swansea.com Stadium and 4.1 km (2.6 mi) from St. Joseph's Cathedral. Highlights at this eco-friendly hotel include a restaurant, free self-parking and a bar/lounge. .The brasserie, The Brasserie, is open for breakfast and dinner. 4564 square feet (424 square metres) of event facilities include meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a garden. Buffet breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 20-minute drive of this 4-property class Llansamlet hotel include Dylan Thomas Centre and Swansea Beach.

What's nearby

  • Swansea.com Stadium - 4 min drive - 3.0 km
  • Grand Theatre - 7 min drive - 5.7 km
  • Swansea Marina - 9 min drive - 6.4 km
  • Swansea Beach - 10 min drive - 7.3 km
  • Swansea University - 11 min drive - 8.3 km

Getting around

  • Llansamlet Station - 6 min drive
  • Cardiff International Airport (CWL) - 66 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪The Red Lion (Wetherspoon) - ‬4 min drive
  • ‪Domino's Pizza - ‬4 min drive

About this property

Mercure Swansea Hotel

Eco-certified hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 4564 square feet (424 square metres) and includes conference space. The eco-certified Mercure Swansea Hotel also features multilingual staff, a garden, and complimentary newspapers in the lobby. Self parking is free.

This 4-star Swansea hotel is smoke free.

  • 119 guestrooms or units
  • Conference rooms
  • 4564 sq ft of conference space
  • 424 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Swansea Hotel offers 119 accommodations with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to noon on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Brasserie

Things to do

  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,564 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • No lift

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Swansea
Mercure Hotel Swansea
Mercure Swansea
Mercure Swansea Hotel
Swansea Mercure
Swansea Mercure Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Wales
Ramada Swansea
Mercure Swansea Hotel Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Hotel Hotel Swansea

Frequently asked questions

What is the cancellation policy at Mercure Swansea Hotel?

Mercure Swansea Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Swansea Hotel?

As of 10 Sept 2025, prices found for a 1-night stay for 2 adults at Mercure Swansea Hotel on 10 Oct 2025 start from AU$113.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Swansea Hotel?

Yep, Mercure Swansea Hotel has a free self car park.

Are there any beaches close to Mercure Swansea Hotel?

The closest beach to Mercure Swansea Hotel is Swansea Beach (5 km).

Is Mercure Swansea Hotel family-friendly?

You bet! With amenities such as children's meals, as well as free infant beds in the guestrooms, it's no surprise that Mercure Swansea Hotel is a hit with families.

Does Mercure Swansea Hotel serve breakfast?

Sure does, buffet brekkie is on offer on weekdays between 7:00 AM and 9:30 AM and weekends from 8:00 AM to noon.

Is there a free airport shuttle available at Mercure Swansea Hotel?

No, Mercure Swansea Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Swansea Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Mercure Swansea Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mercure Swansea Hotel?

Furry friends are welcome at Mercure Swansea Hotel, with food and water bowls on offer.

Mercure Swansea Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 325 out of 1000 reviews
Rating 8 - Good. 410 out of 1000 reviews
Rating 6 - Okay. 171 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly clean and well looked after hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

david

It fitted our need. No heating to our room, we are in our eighties and it was cold in the evening, no hot water in the morning only tepid so could not bath or shower. Pillows rock hard . Was told at dinner the meat pie was chicken, never seen a chicken with red meat before [bacon] .
Stayed 1 night in Jun 2025

4/10 Poor

Rachid

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Service was bad rooms are bad beds not comfortable bathrooms no toothpaste no soap just tea. And coffee
Stayed 1 night in Jun 2025

6/10 Okay

Steve

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
.
Stayed 2 nights in Jun 2025

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A few small details detract from nice hotel

Hotel room decor was just a little tired and the tea and coffee-making facilities in the room had not been re-stocked so we only had 1 teabag for 3 people when we arrived. Also the sachets of instant coffee provided are cheap and nasty. The bathroom sink was partially blocked-it was very slow to drain.
Stayed 1 night in May 2025

10/10 Excellent

Darryl

Liked: Staff & service
Stayed 1 night in May 2025

8/10 Good

Sandra

Good car park. Lounge/entrance area and bar area very pleasant.
Stayed 4 nights in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort

swansea stay

Hotel staff and location are excellent. The hotel itself a little tired in places but clean and tidy, overall really good value.
Stayed 3 nights in May 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good welcome at reception also good service in the bar and restaurant area Clean and will stay again
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service
Nice clean room, great breakfast, great staff but very tired and dated.
Stayed 3 nights in May 2025

6/10 Okay

Miss h c Kilgannon

Business traveller
Liked: Cleanliness, staff & service
Ok stay but out of town
Stayed 1 night in Mar 2025

10/10 Excellent

James

Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Not good.

So got there. Put in a room that STANK of cannabis. Phoned reception and got another room, it was fine. The hotel was pretty worn, bad paintwork and generally substandard for the price. The receptionist was nice and efficient. The night barman was good and acommodating. Service good but hotel bad. Wouldnt stay again. Theres many other better options for comparable prices. On way to and from rooms obviously people smoking in their rooms, the corridors stank. Also more cannabis smell on the way to my new room. Nod good.
Stayed 1 night in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

6/10 Okay

Sarah

Stayed 1 night in May 2025

8/10 Good

Subha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Kirsty

Liked: Cleanliness, room comfort
Disliked: Staff & service

Tired but ok stay

Clean/tired room, shower head holder broken, no loo roll, and the night desk porter very direct, Bed very good ! And a hotel that hoovers yay! Bar lady very nice.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel by a lake

Nice hotel, right next to a lovely lake which you can walk around. Good breakfast, good evening menu and nice bar. Just a shame that the swimming pool was no longer open (permanently closed).
Stayed 1 night in Apr 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
The property is itself
Stayed 2 nights in Apr 2025

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Penelope

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025