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Mercure Swansea Hotel

4.0 star property
Hotel with free parking, near Swansea.com Stadium

Photo gallery for Mercure Swansea Hotel

Bar (on property)
Classic Room, 1 Double Bed
Point of interest
Property entrance
Check-in/check-out kiosk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
The current price is AU$122
includes taxes & fees
26 Dec - 27 Dec

Explore the area

View map
Phoenix Way, Swansea, Wales, SA7 9EG
  • Place, Celtic Trail
    ‪2 min walk‬
  • Place, Grosnez Castle
    ‪17 min walk‬
  • Place, Swansea.com Stadium
    ‪4 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪58 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 1 Double Bed

8.0 out of 10
Very good
(36 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LED TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Electric kettle
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (Classic)

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room, Multiple Beds (Classic)

7.2 out of 10
Good
(7 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LED TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Electric kettle
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

8.8 out of 10
Excellent
(9 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LED TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Electric kettle
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(6 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LED TV
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (2 Adults and 1 Child)

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room, Multiple Beds (2 Adults and 1 Child)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LED TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Electric kettle
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the area

Swansea

At Mercure Swansea Hotel you'll be 2.6 km (1.6 mi) from Swansea.com Stadium and 4.1 km (2.6 mi) from St. Joseph's Cathedral. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The brasserie, The Brasserie, is open for breakfast and dinner. 4564 square feet (424 square metres) of event facilities include meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a garden. Buffet breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 20-minute drive of this 4-property class Llansamlet hotel include Dylan Thomas Centre and Swansea Beach.

What's nearby

  • Celtic Trail - 2 min walk - 0.2 km
  • Grosnez Castle - 17 min walk - 1.4 km
  • Swansea.com Stadium - 4 min drive - 3.0 km
  • Swansea Marina - 9 min drive - 6.4 km
  • Swansea Beach - 10 min drive - 7.3 km

Getting around

  • Llansamlet Station - 6 min drive
  • Cardiff International Airport (CWL) - 66 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪Morriston Kebab House - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Domino's Pizza - ‬4 min drive
  • ‪The Dylan Thomas - ‬14 min walk

About this property

Mercure Swansea Hotel

Hotel with free parking, near Swansea.com Stadium
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 4564 square feet (424 square metres) and includes conference space. The business-friendly Mercure Swansea Hotel also features multilingual staff, a garden, and complimentary newspapers in the lobby. Self parking is free.

This 4-star Swansea hotel is smoke free.

  • 119 guestrooms or units
  • Conference rooms
  • 4564 sq ft of conference space
  • 424 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Swansea Hotel offers 119 accommodations with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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ibis Swansea
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 1,000 reviews
The price is AU$92
includes taxes & fees
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ibis Swansea

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to noon on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Brasserie

Things to do

  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,564 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • No lift

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Swansea
Mercure Hotel Swansea
Mercure Swansea
Mercure Swansea Hotel
Swansea Mercure
Swansea Mercure Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Wales
Ramada Swansea
Mercure Swansea Hotel Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Hotel Hotel Swansea

Frequently asked questions

What is the cancellation policy at Mercure Swansea Hotel?

Mercure Swansea Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Swansea Hotel?

As of 10 Dec 2025, prices found for a 1-night stay for 2 adults at Mercure Swansea Hotel on 26 Dec 2025 start from AU$121.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Swansea Hotel?

Yep, Mercure Swansea Hotel has a free self car park.

Are there any beaches close to Mercure Swansea Hotel?

The closest beach to Mercure Swansea Hotel is Swansea Beach (5 km).

Is Mercure Swansea Hotel family-friendly?

You bet! With amenities such as children's meals, as well as free infant beds in the guestrooms, it's no surprise that Mercure Swansea Hotel is a hit with families.

Does Mercure Swansea Hotel serve breakfast?

Sure does, buffet brekkie is on offer on weekdays between 7:00 AM and 9:30 AM and weekends from 8:00 AM to noon.

Is there a free airport shuttle available at Mercure Swansea Hotel?

No, Mercure Swansea Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Swansea Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Mercure Swansea Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mercure Swansea Hotel?

Furry friends are welcome at Mercure Swansea Hotel, with food and water bowls on offer.

Reviews

Mercure Swansea Hotel Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 331 out of 1002 reviews
Rating 8 - Good. 414 out of 1002 reviews
Rating 6 - Okay. 166 out of 1002 reviews
Rating 4 - Poor. 65 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

Reviews

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sheppard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The courtyard room was totally piece full! Choice of pillows - sustainable toiletries - fab location - bang on price
Stayed 1 night in Sep 2025

6/10 Okay

Theresa

Travelled with family, Travelled with partner
Liked: Staff & service, property conditions & facilities
Reasonably priced, staff was very friendly and helpful .
Stayed 1 night in Aug 2025

8/10 Good

Roy

Stayed 1 night in Sep 2025

4/10 Poor

James

Stayed 1 night in Aug 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient.

The hotel was very convenient for us when we needed to be nearby for an appointment early in the morning. It seems a bit dated but the bed was comfortable. The signs directing to rooms were a bit confusing. There wasn't much tea and coffee provided but I'm sure we could have had more if we had time to ask. There wasn't much room to hang clothes but I guess it's not designed for a long stay. Staff very helpful, particularly on reception. Food was tasty and well presented.
Stayed 1 night in Sep 2025

10/10 Excellent

Lesley, Bicester

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. It left me refreshed for the next day.
Stayed 1 night in Aug 2025

10/10 Excellent

Joanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast options
Stayed 1 night in Aug 2025

8/10 Good

Sharon

Stayed 1 night in Aug 2025

6/10 Okay

James

Liked: Staff & service
Disliked: Cleanliness

Definitely not 4 star

Average, definitely not a 4 star hotel. 3 at best. The downstairs area around reception and restaurant was nice but the room needs some serious work done. Obviously hasn't been updated/renovated/maintained in quite some time. Carpet was filthy, chairs very dirty and the bathroom really needs to be re done. Bed was clean and comfy, shower warm, everything else needs work. Bit disappointing really.
Stayed 1 night in Aug 2025

6/10 Okay

Bob

Travelled with family
Staff were very friendly and helpful. The bathroom we had required a refresh.
Stayed 2 nights in Aug 2025

2/10 Terrible

Chris

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms very very dated and not clean awful disgusting stains on the carpets more animals than people Never again!!!
Stayed 1 night in Aug 2025

6/10 Okay

Raj

Liked: Staff & service
A very basic 4 star hotel that could do with some TLC and better room facilities management and supervision!
Stayed 1 night in Aug 2025

4/10 Poor

Raimondas, London

Travelled with family and small children, Travelled with pets
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Good location and breakfast. Dirty room, beds broken, no aircon, fans dusty, leaking water from the shower, wet spot on the carpet because of leak somewhere. Dirty car park. Definitely not worth money they charge.
Wet spot
Mould
Leaking shower
Dirty carpets
Stayed 1 night in Aug 2025

6/10 Okay

glyn

Stayed 1 night in Aug 2025

8/10 Good

Darran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 1 night in Jul 2025

8/10 Good

Vicki

Liked: Staff & service
Disliked: Property conditions & facilities
Very accommodating, fantastic breakfast and service, obliging and attentive staff ….hotel just needs more investment in infrastructure, upkeep and general facilities… bathroom old and dated
Stayed 1 night in Aug 2025

8/10 Good

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a bad place, room was a nice size with comfy bed, tea/coffee making, nice bathroom. Checkin/out very easy. Ample free parking. Good bar and restraunt. Staff very friendly and helpful.
Stayed 1 night in Aug 2025

8/10 Good

David

Business traveller
A
Stayed 1 night in Jul 2025

10/10 Excellent

Chrissie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely comfortable and clean
Stayed 1 night in Jul 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities
Rooms a little dated.
Stayed 1 night in Jul 2025

6/10 Okay

Justin

Liked: Cleanliness
A bit out of the way
Stayed 3 nights in Jul 2025

8/10 Good

Andrea

Travelled with family
Liked: Staff & service

Ok for one night or somewhere to sleep

We only stayed one night so the hotel was ok, it seems a little old and run down, and the sink in my room was blocked and drained away slowly. I did not report this until the morning of departure as it was too late by the time we used the sink in the bathroom.Staff were all very friendly.
Stayed 1 night in Jul 2025

6/10 Okay

Neil

Travelled with partner
Liked: Cleanliness, staff & service
Friendly staff but rooms ready for a refresh.
Stayed 1 night in Jul 2025