We stopped for 3 nights during "Twixtmas". Every member of the team we met was friendly and ready to help despite a full hotel and meal servings being fully booked.
Tip is to always book ahead.
The room, and the general environment was spotlessly clean, and the room we had was very well insulated and warm despite the weather outside.
Car parking is available for free although spaces can get full and residents have no particular privilege.
Meals here were good, probably the one issue we had was being sat at a table right in the main walkway that staff used to get to the kitchen, this was not great, but done to fit in a table for 2 when most of the others were set for larger groups. Breakfast was really good, a short but flexible menu, portion sizes were generous in return.
The local area is good for walking and exploring, and the scenery is stunning. Overall a tremendously good break after the Christmas rush, in a very well run and welcoming hotel.