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Sansui Resorts Yamanakako

Property class: 4

Photo gallery for Sansui Resorts Yamanakako

Exterior
Room
Interior
Interior
Dining

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$244
13 Oct - 14 Oct

Explore the area

View map
296, 1-31-1 Nakaku, Yamanakako, Yamanashi, 401-0502
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Mishima Yukio Museum
    ‪13 min walk‬
  • Place, Lake Yamanaka
    ‪18 min drive‬

Room options

View all photos for Executive Double or Twin Room, Garden View

Three bottles of Hajimari products on a towel.

Executive Double or Twin Room, Garden View

  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Double Room, Garden View

Three bottles of Hajimari products on a towel.

Deluxe Double Room, Garden View

  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite, Mountain View

Three bottles of Hajimari products on a towel.

Family Suite, Mountain View

  • Mountain view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the area

Yamanakako

A family-friendly stay in Yamanakako awaits you at Sansui Resorts Yamanakako. You'll be within a 15-minute walk of Mishima Yukio Museum and 2.6 km (1.6 mi) from Christmas Woods Santa Claus Museum. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .A day of pampering at Onsen & Sauna can include sports massages along with access to the sauna. Enjoy the 2 outdoor tennis courts, free kids' club and gym plus access to hot springs. Plus you'll find free Wi-Fi in public areas, coffee/tea in a common area and free use of bicycles. There's also the convenience of a free bus station shuttle. .Within a 15-minute drive of this 4-property class Yamanakako hotel, attractions include Fuji-Hakone-Izu National Park and Lake Yamanaka.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Mishima Yukio Museum - 13 min walk - 1.2 km
  • Lake Yamanaka Community Plaza Kirara - 9 min drive - 5.0 km
  • Lake Yamanaka - 18 min drive - 10.4 km
  • Chureito Pagoda - 28 min drive - 21.9 km

Getting around

  • Gotemba Station - 28 min drive
  • Tokyo (HND-Haneda) - 127 min drive

Restaurants

  • ‪甲州ほうとう 小作 - ‬4 min drive
  • ‪山中湖畔のステーキ酒場 - ‬4 min drive
  • ‪ZEIT BAKERY CAFE - ‬5 min drive
  • ‪庄ヤ - ‬6 min drive
  • ‪CHIANTI-CoMO - ‬5 min drive

About this property

Sansui Resorts Yamanakako

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Sansui Resorts Yamanakako offers its guests a full-service spa, hot springs, and outdoor tennis courts. An airport shuttle (available on request) is available for a fee. A fitness centre, spa services, and a complimentary children's club are also featured at the family-friendly Sansui Resorts Yamanakako. Free self parking is available.

This 4-star Yamanakako hotel is smoke free.

  • 9 guestrooms or units
  • Conference rooms
  • Kid's club (free)
  • Ski lift tickets
  • Ski equipment storage
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Pool or billiards table
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Dining venue
Sansui Resorts Yamanakako offers 9 accommodations with minibars (stocked with some free items) and a safe. Each accommodation is individually decorated. 43-inch Smart televisions come with premium cable channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Yamanakako hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Additionally, rooms include free newspapers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Onsen & Sauna. Services include sports massages and massages. The spa is equipped with a sauna. The spa is open daily.

Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include a yukata (Japanese robe). The ryokan bathing area is open from 6:00 PM to 10:00 PM. There are 2 hot springs open between 6:00 PM and 10:00 PM.

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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 1,010 reviews
The price is AU$191
19 Oct - 20 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to 8:00 PM on request
  • Free bus station shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 18-hole adjacent golf course
  • 2 hot springs
  • 2 outdoor tennis courts
  • Billiards/pool table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Golf caddies
  • Golf carts
  • Golf clubs/equipment
  • Gym
  • Hiking/biking trails
  • Mountain biking
  • Optional golf privileges
  • Pro golf lessons
  • Ski passes
  • Ski storage
  • Sledding
  • Table tennis
  • TV in common areas

Family friendly

  • Baby toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Free children's club
  • High chair
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake

Full-service spa

  • 2 hot springs
  • Hot springs open from 6:00 PM - 10:00 PM
  • Hot springs water temperature - 43 ºC
  • Private indoor onsen (mineral springs) in communal space
  • Public bath open from 6:00 PM - 10:00 PM
  • Sauna
  • Spa open daily
  • Sports massages
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • Banquet hall
  • Communal living room
  • Genkan (entryway)
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Electrical adapters
  • Free daily newspapers
  • Fusuma (room partition)
  • Heating
  • Individual decor
  • Safe
  • Tatami (woven mat) flooring
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JPY 48400 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Hot springs access available from 6:00 PM to 10:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Frequently asked questions

Is parking available at Sansui Resorts Yamanakako?

Yep, Sansui Resorts Yamanakako has a free self car park.

How much does it cost to stay at Sansui Resorts Yamanakako?

As of 10 Oct 2026, prices found for a 1-night stay for 2 adults at Sansui Resorts Yamanakako on 13 Oct 2026 start from AU$244, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Sansui Resorts Yamanakako?

Yep, Onsen & Sauna is available for guests. You'll enjoy services like sports massages.

Is Sansui Resorts Yamanakako family-friendly?

You bet! With amenities such as a free children's club and laundry facilities, as well as highchairs and children's slippers in the guestrooms, it's no surprise that Sansui Resorts Yamanakako is a hit with families.

Is there a free airport shuttle available at Sansui Resorts Yamanakako?

No, but there's an airport shuttle that runs from 8:00 AM - 8:00 PM on request for a fee.

Is there a bar or restaurant at Sansui Resorts Yamanakako?

Yep, you can grab a meal at Sansui Resorts Yamanakako's onsite restaurant.

What time are check-in & check-out at Sansui Resorts Yamanakako?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sansui Resorts Yamanakako?

No, pets are not allowed.

Is there a golf course on site at Sansui Resorts Yamanakako?

There is a golf course next to Sansui Resorts Yamanakako.

Sansui Resorts Yamanakako Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 8 out of 18 reviews
Rating 8 - Good. 7 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very secluded place. Great to unwind from the chaos of the major cities. Staff members were very friendly. Place is a hotel but feels like home.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and well kept. It’s ideal if you’re driving. The driver was incredibly helpful, thank you. Shirt ride to Hirano beach, perfect location for sunrise and sunset.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb stay. Absolutely excellent staff, really helpful and gone out their way to help. Gorgeous views of forest around and down the hill fabulous walks and bike rides. Also awesome place to run, such a fresh air and beautiful atmosphere with lots of surroundings. So much to do, park, water rides, golf as well horseriding. Would definitely recommend
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming and accommodating. A little outdated with some repairs needed but it was a great stay being in a quiet area.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
山中湖の静かな環境にあるホテルです。中国系のスタッフの方がワンオペで頑張っており、日本語で一生懸命対応してくれる姿には好感が持てました。ただ、日本の一般的なリゾートホテルのサービス水準を期待していくと、設備面などで戸惑う部分があるかもしれません。 気になった点 空調の自由度： なぜかこの季節なのに暖房の切り替えがフロント一括制御となっており、個別に指示を出さないと調整できない点は、今の時代少し不便に感じました。 • お風呂とサウナ： 大浴場が男女別ではなく時間制の貸切運用でした。夫婦で一緒に入れるメリットはありますが、露天風呂が使えず、サウナの温度も「汗が出ないほど低い」状態だったのは非常に残念です。 • 防音性： 壁が薄いのか、隣の部屋の赤ちゃんの声がかなり響きます。静寂を求める方は対策が必要かもしれません。 • 食事： 朝食ビュッフェやウェルカムコーヒーについては、及第点ではありますが、質より種類という印象です。 総評 おそらく経営が海外資本に変わったようで、運営スタイルも合理的というか、良くも悪くも「外人向け」の割り切った作りです。スタッフの対応自体は悪くないので、細かい設備や食にこだわらず、貸切風呂を家族で利用したいといった目的であればアリだと思います。 「リゾート」という言葉から期待するラグジュアリーさにはあと一歩届かないため、今後の改善に期待を込めての評価とします。
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
海外のお客さんが多かったです。 素敵な場所でした
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service
本日午前9時頃、ノックや事前の連絡も一切ないまま、スタッフがカードキーで私たちの部屋のドアを開け、入室しようとしました。おそらく清掃のためだったと思われます。 当時、私は起床直後で着替えもしておらず、このような対応はホテルとして極めて不適切であり、非常に不快でした。この行為は安全面においても問題があり、到底容認できるものではありません。 私はこれを重大な権利侵害であり、私および同伴者の安全を脅かす行為だと考えています。同伴者は強いストレスを受けており、精神的な被害も生じています。もしこの部屋に女性が一人で宿泊していた場合、さらに深刻な事態に発展していた可能性もあります。 つきましては、ホテル側からの正式な説明を求めるとともに、今回の件により台無しとなった滞在・一日分に対する全額返金を要求いたします。 また、再発防止のための適切な対応を講じていただき、その内容についてご報告いただきますようお願いいたします。
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Stayed 1 night in Apr 2026