HOTEL MYSTAYS Fuji Onsen Resort

3.0 star property
Lakefront hotel with full-service spa and 24-hour front desk

Photo gallery for HOTEL MYSTAYS Fuji Onsen Resort

Swim and unwind with a clear view of the surrounding mountains and a bridge in the distance.
Stylish corridor with wooden paneling, potted plants, and a warm reception area.
Relax in the stylish lobby, featuring a comfortable sofa, wicker armchairs, and a reception desk.
Hotel MyStays offers a sleek, urban retreat with a well-lit entrance and modern design.
Two beds with brown headboards and white bedding, a flat-screen TV, and a city view with a distant mountain.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is AU$211
14 July - 15 July

Explore the area

Map
Arakura 2654, Fujiyoshida, Yamanashi, 403-0011
  • Fuji-Q Highland
    ‪5 min walk‬
  • Mt. Fuji Panoramic Ropeway
    ‪2 min drive‬
  • Lake Kawaguchi
    ‪3 min drive‬

Room options

Family Triple Mt.Fuji View Upper Floor (5F-6F)(Eco Plan - No Cleaning Service), Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed

Comfort Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

Family Triple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 Single Bed and 2 Large Single Beds

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Family Quadruple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 29 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 2 Large Single Beds

Standard Twin Room (Eco Plan - No Cleaning Service)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 16 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

Standard Double Room (Eco Plan - No Cleaning Service)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Mt.Fuji View Upper Floor (5F~7F)(Eco Plan - No Cleaning Service), Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 18 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Single Beds

Comfort Twin Room, Mt. Fuji View, Upper Floor (Eco Plan - No Cleaning Service), Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 22 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

Comfort Twin Room (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

Twin Room, 2 Bedrooms, Accessible, Non Smoking, Eco Plan - No Cleaning Service

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
2 bedrooms
Hairdryer
Bidet
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 2 Large Single Beds

Standard Twin Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

Standard Twin Room, Ground Floor (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Twin Room, Mt.Fuji View, Non Smoking

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

Standard Twin Mt.Fuji View Upper Floor (5F~7F), Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 18 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

Standard Double Mt.Fuji View Upper Floor (5F~7F)(Eco Plan - No Cleaning Service), Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 16 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Standard Double Mt.Fuji View Upper Floor (5F~7F), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 16 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Family Quadruple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 24 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 2 Large Single Beds

Standard Double Room, Mt.Fuji View, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 16 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Twin Room, Non Smoking, Ground Floor

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Comfort Twin Room, Mt. Fuji View, Upper Floor, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

Family Quadruple Room, Mt.Fuji View, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 2 Large Single Beds

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 2 Large Single Beds

Family Quadruple Mt.Fuji View Upper Floor (5F-6F)(Eco Plan - No Cleaning Service), Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 2 Large Single Beds

Family Triple Room, Mt.Fuji View, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 Single Bed and 2 Large Single Beds

Family Triple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 Single Bed and 2 Large Single Beds

Standard Double Mt.Fuji View Upper Floor

  • Sleeps 2
  • 1 Double Bed

Family Quadruple Room with Mt.Fuji View

  • Sleeps 4
  • 2 Single Beds

Standard Twin Room 1F

  • Sleeps 2
  • 2 Single Beds

Comfort Twin Mt.Fuji View Upper Floor

  • Sleeps 2
  • 2 Single Beds

Comfort Twin Room

  • Sleeps 2
  • 2 Single Beds

Family Triple Mt.Fuji View Upper Floor

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

Family Fourth Mt.Fuji View Upper Floor

  • Sleeps 4
  • 4 Single Beds

Standard Double Room with Mt.Fuji View

  • Sleeps 2
  • 1 Double Bed

Accessible Twin Room

  • Sleeps 2
  • 2 Single Beds

Standard Twin Room With Mt.Fuji View

  • Sleeps 2
  • 2 Double Beds

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Twin Mt.Fuji View Upper Floor

  • Sleeps 2
  • 2 Single Beds

Standard Twin

  • Sleeps 2
  • 2 Double Beds

About the area

Fujiyoshida

At HOTEL MYSTAYS Fuji Onsen Resort you'll be within a 10-minute stroll of Fuji-Q Highland and within 30 minutes of Arakurayama Sengen Park. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .The restaurant, シェフズレシピ, is open for breakfast and dinner. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 7 AM and 9:30 AM. There's also the convenience of limited parking. .Sights within a 10-minute drive of this 3-property class Fujiyoshida hotel include Lake Kawaguchi and Kawaguchiko Music Forest Museum.

What's nearby

  • Fuji-Q Highland - 5 min walk - 0.4 km
  • Mt. Fuji Panoramic Ropeway - 2 min drive - 2.4 km
  • Arakurayama Sengen Park - 2 min drive - 2.3 km
  • Kawaguchiko Stellar Theater - 3 min drive - 3.0 km
  • Lake Kawaguchi - 3 min drive - 3.1 km

Getting around

  • Kawaguchiko station - 16 min walk
  • Tokyo (HND-Haneda) - 115 min drive

Restaurants

  • ‪SNOWY VILLAGE 富士急ハイランド店 - ‬15 min walk
  • ‪富士急ハイランド フードスタジアム - ‬11 min walk
  • ‪FUJIYAMA - ‬11 min walk
  • ‪スターバックス - ‬16 min walk
  • ‪カフェ ブリオッシュ - ‬15 min walk

About this property

HOTEL MYSTAYS Fuji Onsen Resort

Lakefront hotel with full-service spa and 24-hour front desk
There's a restaurant on site. WiFi is free in public spaces. As a guest of HOTEL MYSTAYS Fuji Onsen Resort, you'll find a full-service spa and hot springs. HOTEL MYSTAYS Fuji Onsen Resort also features a vending machine, laundry facilities, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Fujiyoshida hotel.

  • 1 building
  • 159 guestrooms or units
  • 7 levels
  • Built in 2016
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
HOTEL MYSTAYS Fuji Onsen Resort offers 159 air-conditioned accommodations with a safe and complimentary slippers. 43-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with hot springs/mineral springs. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen). The ryokan bathing area is open from 5:00 AM to 11:00 PM. There are indoor hot springs and outdoor hot springs open between 3:00 PM and 11:00 PM. The temperature in the hot springs is set to 108°F.

Languages

Chinese (Mandarin), English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 2,420 for adults and JPY 1,210 for children
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 6,050

Restaurants on site

  • シェフズレシピ

Things to do

  • 2 indoor/outdoor hot springs
  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Outdoors

  • In the mountains
  • On a lake

Full-service spa

  • 2 indoor/outdoor hot springs
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 42 ºC
  • Indoor hot spring
  • Outdoor hot spring
  • Public bath open from 5:00 AM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 7 floors
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests with food allergies should contact this property in advance.
This property's restaurant is open for dinner from 6-9 PM (last order at 8:30 PM).​
This property’s breakfast service is available only by reservation and must be requested in advance of arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2420 for adults and from JPY 1210 for children
  • Hosted evening meal: JPY 6050

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

  • Hot springs access available from 3:00 PM to 11:00 PM.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
MYSTAYS Fuji Onsen Fujiyoshida
MYSTAYS Fuji Onsen
Hotel MYSTAYS Fuji
HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
MYSTAYS Fuji Onsen Fujiyoshida
MYSTAYS Fuji Onsen
Hotel HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
Fujiyoshida HOTEL MYSTAYS Fuji Onsen Resort Hotel
Hotel HOTEL MYSTAYS Fuji Onsen Resort
Hotel MYSTAYS Fuji
Hotel MYSTAYS Fujiyama
Mystays Fuji Onsen Fujiyoshida
Mystays Fuji Onsen Fujiyoshida
HOTEL MYSTAYS Fuji Onsen Resort Hotel
HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
HOTEL MYSTAYS Fuji Onsen Resort Hotel Fujiyoshida

Frequently asked questions

What is the cancellation policy at HOTEL MYSTAYS Fuji Onsen Resort?

HOTEL MYSTAYS Fuji Onsen Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HOTEL MYSTAYS Fuji Onsen Resort?

As of 12 July 2025, prices found for a 1-night stay for 2 adults at HOTEL MYSTAYS Fuji Onsen Resort on 14 July 2025 start from AU$207.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at HOTEL MYSTAYS Fuji Onsen Resort?

Yep, HOTEL MYSTAYS Fuji Onsen Resort has a free self car park. Onsite parking is limited.

Is there a spa on site at HOTEL MYSTAYS Fuji Onsen Resort?

Yep, there is an onsite spa at HOTEL MYSTAYS Fuji Onsen Resort.

Does HOTEL MYSTAYS Fuji Onsen Resort serve breakfast?

Sure does, buffet breakfast is on offer daily from 7 AM to 9:30 AM.

Is there a free airport shuttle available at HOTEL MYSTAYS Fuji Onsen Resort?

No, HOTEL MYSTAYS Fuji Onsen Resort does not offer an airport shuttle service.

Is there a bar or restaurant at HOTEL MYSTAYS Fuji Onsen Resort?

Yep, you can grab a meal at HOTEL MYSTAYS Fuji Onsen Resort's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at HOTEL MYSTAYS Fuji Onsen Resort?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at HOTEL MYSTAYS Fuji Onsen Resort?

No, only service animals are allowed.

HOTEL MYSTAYS Fuji Onsen Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 629 out of 1072 reviews
Rating 8 - Good. 274 out of 1072 reviews
Rating 6 - Okay. 118 out of 1072 reviews
Rating 4 - Poor. 31 out of 1072 reviews
Rating 2 - Terrible. 20 out of 1072 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Matthew, Ilford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the kind staff and comfortable room and beds at this property, and that it gave us easy access to nearby restaurants and Fuji viewpoints. No trouble at all with parking, and an enjoyable hot spring bath upstairs for guests to enjoy. The restaurant did get extremely busy for breakfast and we had to wait a short time to get our seats, would suggest going very early (before 7) or toward the end (after 830). I would also suggest to the hotel to have all the food covered behind sneeze guards as there were a few guests carelessly coughing near the food and we avoided certain dishes as a result, until replacements were brought out.
Stayed 2 nights in Mar 2025

2/10 Terrible

Jessica

Stayed 3 nights in Apr 2025

8/10 Good

Savannah Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is close to Fuji Q highland amusement park but you do not hear it when inside the hotel. It is walking distance from some bus stations and if you are willing to walk a little longer it is about 20 minutes to kawaguchiko station. The hot springs were nice and had options for both inside and outside springs. The only issue that we had was with our fridge. We turned it on and put food inside but it did not get cold overnight and all the food went bad. Called front desk and they came to check it and the circuit that connects the on/off switch had been disconnected from the fridge so even though it was set to on it was off. They did compensate us for the loss of our food by giving us a ticket to the breakfast buffet.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Williamson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Miriam

Travelled with family
Liked: Amenities
I chose a room with Mt Fuji view and woke up to a beautiful picturesque view of Mt Fuji under a clear blue sky that day. Feels like I had a front row view. Very good breakfast buffet but better go earlier as there’s a little wait line.
Stayed 1 night in Apr 2025

8/10 Good

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel in good location
Stayed 4 nights in Apr 2025

6/10 Okay

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located at nowhere. No restaurant or shop nearby. Kawaguchi is a nice and beautiful town but very crowded and almost any restaurant has a line. This hotel is in the expensive side but does not have sufficient services. The breakfast tickets were sold out, dinner was also sold out. I rather stay in a smaller but more convenient hotel. Other than that, the facilities were good.
Stayed 2 nights in Mar 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

DEANNA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Daiva

Stayed 1 night in Apr 2025

10/10 Excellent

Maurice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect for my son's birthday. Highly recommend this property. Quick. Courteous. Respectful. Everything you would expect in Japan. Awesome job!!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Rainne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is within 5mins drive from Kawaguchiko Station. There is a big supermarket 5mins walk from the hotel. The room is a bit small for 3 persons. You can see Mt Fuji from the room with view of the mountain.
Stayed 3 nights in Mar 2025

8/10 Good

adiil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Timothy

Travelled with family
Liked: Staff & service, property conditions & facilities
When I booked the hotel thru expedia it was 2 adult 1 child into a 3 beds room but when I checked in I was told the complimentary breakfast were only for 2 person and I was asked to pay for the child.
Stayed 1 night in Mar 2025

10/10 Excellent

Holly

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights at this hotel. Our room was on level 7, which is the same level as the onsen, so it was very convenient for us to use the onsen. Our stay included breakfast and dinner. Both meals were buffets, with a good variety of food choices. We drove, so parking was really free and convenient. Overall, nice stay, friendly staff and good amenities.
Stayed 2 nights in Mar 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice enough for a quick stay. We didn’t have time to use the Onsen but the location was great for public transportation.
Stayed 1 night in Mar 2025

10/10 Excellent

Chun Fai

Liked: Cleanliness, staff & service, property conditions & facilities
Good facilities in room
Stayed 1 night in Feb 2025

10/10 Excellent

YUKI

Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Sheranjit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service staff
Stayed 1 night in Mar 2025

10/10 Excellent

Ching Lai

Stayed 1 night in Mar 2025

10/10 Excellent

Hui Ping

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very conveniently located within many eateries and convenience store. As we rented a car, driving around to the theme park and 5 lakes around Mt fuji is also very easy and not far. Last but not lease Mt Fuji view is fantastic!
Stayed 3 nights in Mar 2025