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3.9 out of 5

"The onsen is great experience for our whole family. Close to Fujiten snow resort . Lovely staff from front desk. " More

By a verified traveller on Wed 22 Jan 2020

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Hotel Description

At HOTEL MYSTAYS Fuji Onsen Resort you'll be within a 10-minute stroll of Fuji-Q Highland and within 30 minutes of Arakurayama Sengen Park. Highlights at this hotel include a restaurant and in-room free WiFi.

LCD TVs, safes, and hair dryers are featured in all 159 rooms. Nice touches include slippers and free toiletries.

This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk, and luggage storage. Added amenities include laundry facilities, an elevator, and a water dispenser. Each morning buffet breakfast is served between 7 AM and 9:30 AM. There's also the convenience of free self parking.

Places within a 15-minute drive of this 3-star Fujiyoshida hotel include Lake Kawaguchi and Kawaguchiko Music Forest Museum.

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$138* Per night/room 29 Oct. - 30 Oct.

Family Triple Room, Mountain View

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Standard Double Room, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Quadruple Room, Mountain View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Twin Room, 2 Bedrooms, Accessible, Non Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Standard Twin Room, Mountain View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

HOTEL MYSTAYS Fuji Onsen Resort ratings based on 9 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for HOTEL MYSTAYS Fuji Onsen Resort

Everyone (4) Couples (2) Family (4)
5 out of 5
The onsen is great experience for our whole family. Close to Fujiten snow resort . Lovely staff from front desk.

Posted by on 22 Jan. 2020

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Comment from Hotel Management

24 Jan. 2020 by front desk

Dear Guest Thank you for staying with us at HOTEL MYSTAYS Fuji Onsen Resort. We are sincerely pleased to receive your fully marked review. It is lovely to know that you have fully enjoyed our facilities, especially our hot springs public bath. It is wonderful to hear that our staff was able to deliver satisfying service during your stay. Thank you again for taking the time to review us. All of us are looking forward to seeing you again. Kind regards, HOTEL MYSTAYS Fuji Onen Resort Matsuo

5 out of 5
Excellent service, great breakfast spread, conveniebt locarion, willing and able to assist with guest needs

Posted by on 21 Dec. 2019

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Comment from Hotel Management

22 Dec. 2019 by HOTEL MYSTAYS Fuji Onsen Resort

Dear guest, Thank you for staying with us at HOTEL MYSTAYS Fuji Onsen Resort. We are glad to receive your very generous review from your recent stay. We will continue to strive to provide the best services for our guests. We hope we can serve you again at our hotel in the near future. Kind regards, Kinoshita, HOTEL MYSTAYS Fuji Onsen Resort

5 out of 5
Very clean and friendly staff. Nice spa and very new

Posted by on 18 Dec. 2019

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Comment from Hotel Management

18 Dec. 2019 by HOTEL MYSTAYS Fuji Onsen Resort

Dear guest Thank you for staying with us at Hotel Mystays Fuji Onsen Resort. We are delighted to receive your very generous review from your recent stay. It brings us joy to know that you have enjoyed our facilities especially onsen. Moreover We are very happy to hear that our team was able to assist you in various way throughout your stay. Our hotel staff will continue to strive to provide the best services for our guests.We hope we can serve you again at our hotel in the near future. Kind regards Hotel Mystays Fuji Onsen Resort Front Desk Takeuchi

1 out of 5
We were extremely disappointed to have a room with a view of the car park! We strategically picked this hotel so we could have a view of Mt Fuji.

Posted by on 9 Oct. 2019

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Comment from Hotel Management

13 Oct. 2019 by Hotel Mystays Fuji Onsen Resort Front

Dear our guest, Thank you for your staying at HOTEL MYSTAYS Fuji Onsen Resort. We're so sorry for your disappointment about the view from your staying room. We have some rooms facing Mt. Fuji and opposite of Mt. Fuji. If you have an opportunity someday, please reserve a room facing Mt. Fuji carefully. We all are looking forward to seeing you again. HOTEL MYSTAYS Fuji Onsen Resort   Namura

4 out of 5
New hotel, very nice, decent rooms. While it’s not at the lake I actually preferred the location as it was close to churirto pagoda and Fuji Q. Unfortunately could not utilize the onsen due to not being tattoo friendly (you need to expect this sometimes when in Japan).

Posted by , from Melbourne on 12 Sep. 2019

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Comment from Hotel Management

13 Sep. 2019 by HOTEL MYSTAYS Fuji Onsen Resort NAKAJIMA

Dear our guest Thank you for staying at HOTEL MYSTAYS Fuji Onsen Resort and taking time to write this review. We are delighted to receive your very generous review from your recent stay. We are sorry that the people who has tattoo is enjoyable ONSEN. Also, we appreciate your understanding about it. We hope we can serve you again at our hotel in the near future. Kind regards HOTEL MYSTAYS Fuji Onsen Resort NAKAJIMA

4 out of 5
Loved the location, it’s very peaceful, away from the crowded Tokyo. Lawson was 5 mins of walk away. Very close to the station and right next to the station there’s an amusement park which has the worlds biggest roller coaster. Hotel had free onsen (indoor and outdoor) which is regularly cleaned and maintained. The only issue was the pillows, they were sorta small and uncomfortable (minor issue). It’s also close to the Fujiten Snow Resort 30 mins from taxi (Cost 5500 yen). Some great bakeries and restaurants near Kawaguchiko station which is 3 mins from train and 15 mins walk. Overall, it was a nice experience.

Posted by on 18 Jan. 2019

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Comment from Hotel Management

19 Jan. 2019 by HOTEL MYSTAYS Fuji Onsen Resort Yokoyama

Dear guest Thank you for staying with us at Hotel Mystays Fuji Onsen Resort. We are delighted to receive your very generous review from your recent stay. It brings us joy to know that you like our location as well as the surrounding attractions. And we are very happy to hear that you enjoyed our onsen facility. On the other hand,we are also sorry to hear that our pillow was rather disappointing and failed to offer you comfort sleep during your stay. Your comments are important to us and all are surely noted. Thank you again for taking the time to review us. We hope to see you again the next time you visit the Fuji Five Lakes area. Kind regards,

4 out of 5

Posted by on 28 Dec. 2018

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Comment from Hotel Management

29 Dec. 2018 by HOTEL MYSTAYS Fuji Onsen Resort

Dear our guest Thank you for staying with us at HOTEL MYSTAYS Fuji Onsen Resort. We are very pleased to receive your positive review. It brings us joy to know that you have enjoyed our facilities and staff service. Your comments are important to us and all are surely noted. Thank you again for taking the time to review us. We hope to see you again the next time you visit the Fuji Five Lakes area. Kind regards,

2 out of 5

Miles from anything!

Hotel is new, clean and nice. However it is in the middle of nowhere! Don’t stay here without a car! Secondly it was the most expensive hotel in my entire three week holiday, we paid extra for the “Fuji view” which wasn’t worth it in our opinion.

Posted by on 28 Jun. 2018

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Comment from Hotel Management

3 Jul. 2018 by Hotel Mystays Fuji Onsen Resort

Dear guest Thank you for staying with us at Hotel Mystays Fuji Onsne Resort. We are terribly sorry to hear that we failed to offer you a satisfying experience during your stay. Your feedback has been surely noted with us, and we would sincerely like to thank you for sharing a valuable review with us. Our team is looking forward to offering you a better experience on your next visit to Fujigoko area. Best regards Hotel Mystays Fuji Onsen Resort Kashiwagi

5 out of 5

Mt Fuji Onsen

Pros: Very comfy beds, with bath
Cons: Kettle with tea in room only no Coffee...
Location: Great view of Mt Fuji, theme park 100m away, but you couldn’t hear any noise
We only had 2 nights at this hotel, wish we had booked longer. Very friendly staff and comfortable rooms. Our room looked onto the theme park and Mt Fuji.

Posted by , from australia on 15 Apr. 2018

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Comment from Hotel Management

15 Apr. 2018 by Hotel Mystays Fuji Onsen Resort

Dear our guest Thank you for staying with us at Hotel Mystays Fuji Onsen Resort.We are absolutely delighted to receive your very generous review from your recent stay with us. It is wonderful to hear that you have fully enjoyed the majestic view of Mt.Fuji and our restaurant during your stay. It brings us a great pleasure to be a part of your memorable trip, and we would sincerely like to thank you for taking time to give us your feedback.Our team is very much looking forward to seeing you again. Kind regards Hotel Mystays Fuji Onsen Resort

About the HOTEL MYSTAYS Fuji Onsen Resort

Location Arakura 2654, Fujiyoshida, Yamanashi 403-0011

Property Features

There's a restaurant on site. WiFi is free in public spaces. HOTEL MYSTAYS Fuji Onsen Resort also features a vending machine, laundry facilities, and an elevator. Limited free parking is available on a first-come, first-served basis. This 3-star Fujiyoshida hotel is smoke free.

  • 1 building
  • 159 guestrooms or units
  • 7 levels
  • Built in 2016
  • Dining venue
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • Smoking in designated areas
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Train station: Kawaguchiko station (1.4 km / 0.9 mi)
  • Parking: Free self parking

Room Amenities

HOTEL MYSTAYS Fuji Onsen Resort offers 159 air-conditioned accommodations with safes and slippers. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Fujiyoshida hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • LCD television
  • Refrigerator
  • Electric kettle
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.

HOTEL MYSTAYS Fuji Onsen Resort has a restaurant on site.

Spa Services

  • Indoor mineral hot springs (Japanese-style onsen)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property does not permit guests with tattoos to use the public bathing areas and other public facilities.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast and dinner.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 1800 for adults and JPY 900 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
  • MYSTAYS Fuji Onsen Fujiyoshida
  • MYSTAYS Fuji Onsen
  • Hotel MYSTAYS Fuji
  • HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
  • MYSTAYS Fuji Onsen Fujiyoshida
  • MYSTAYS Fuji Onsen
  • Hotel HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
  • Fujiyoshida HOTEL MYSTAYS Fuji Onsen Resort Hotel
  • Hotel HOTEL MYSTAYS Fuji Onsen Resort
  • Hotel MYSTAYS Fuji
  • Hotel MYSTAYS Fujiyama
  • Mystays Fuji Onsen Fujiyoshida
  • Mystays Fuji Onsen Fujiyoshida
  • HOTEL MYSTAYS Fuji Onsen Resort Hotel
  • HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
  • HOTEL MYSTAYS Fuji Onsen Resort Hotel Fujiyoshida

You should know

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.