HOTEL MYSTAYS Fuji Onsen Resort

3.0 star property
Lakefront hotel with full-service spa and 24-hour front desk

Photo gallery for HOTEL MYSTAYS Fuji Onsen Resort

Public bath
1 bedroom, in-room safe, free WiFi, bed sheets
Interior entrance
Lobby sitting area
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is AU$176
8 Sept - 9 Sept

Explore the area

View map
Arakura 2654, Fujiyoshida, Yamanashi, 403-0011
  • Fuji-Q Highland
    ‪5 min walk‬
  • Mt. Fuji Panoramic Ropeway
    ‪2 min drive‬
  • Lake Kawaguchi
    ‪3 min drive‬

Room options

Family Triple Mt.Fuji View Upper Floor (5F-6F)(Eco Plan - No Cleaning Service), Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

Comfort Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Triple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed and 2 Large Twin Beds

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Family Quadruple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 29 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

Standard Twin Room (Eco Plan - No Cleaning Service)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 16 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

Standard Double Room (Eco Plan - No Cleaning Service)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Mt.Fuji View Upper Floor (5F~7F)(Eco Plan - No Cleaning Service), Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 18 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds

Comfort Twin Room, Mt. Fuji View, Upper Floor (Eco Plan - No Cleaning Service), Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 22 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

Comfort Twin Room (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Twin Room, 2 Bedrooms, Accessible, Non Smoking, Eco Plan - No Cleaning Service

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 28 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Large Twin Beds

Standard Twin Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room, Ground Floor (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room, Mt.Fuji View, Non Smoking

8.4 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Mt.Fuji View Upper Floor (5F~7F), Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 18 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

Standard Double Mt.Fuji View Upper Floor (5F~7F)(Eco Plan - No Cleaning Service), Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 16 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Standard Double Mt.Fuji View Upper Floor (5F~7F), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 16 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Family Quadruple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 24 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

Standard Double Room, Mt.Fuji View, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 16 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room, Non Smoking, Ground Floor

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Comfort Twin Room, Mt. Fuji View, Upper Floor, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Family Quadruple Room, Mt.Fuji View, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

Twin Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Family Quadruple Mt.Fuji View Upper Floor (5F-6F)(Eco Plan - No Cleaning Service), Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

Family Triple Room, Mt.Fuji View, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed and 2 Large Twin Beds

Family Triple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bidet
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed and 2 Large Twin Beds

Standard Double Mt.Fuji View Upper Floor

  • Sleeps 2

Family Quadruple Room with Mt.Fuji View

  • Sleeps 4

Standard Twin Room 1F

  • Sleeps 2

Comfort Twin Mt.Fuji View Upper Floor

  • Sleeps 2

Comfort Twin Room

  • Sleeps 2

Family Triple Mt.Fuji View Upper Floor

  • Sleeps 3

Family Fourth Mt.Fuji View Upper Floor

  • Sleeps 4

Standard Double Room with Mt.Fuji View

  • Sleeps 2

Accessible Twin Room

  • Sleeps 2

Standard Twin Room With Mt.Fuji View

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Standard Twin Mt.Fuji View Upper Floor

  • Sleeps 2

Standard Twin

  • Sleeps 2

About the area

Fujiyoshida

At HOTEL MYSTAYS Fuji Onsen Resort you'll be within a 10-minute stroll of Fuji-Q Highland and within 30 minutes of Arakurayama Sengen Park. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .The restaurant, シェフズレシピ, is open for breakfast and dinner. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 7 AM and 9:30 AM. There's also the convenience of limited parking. .Sights within a 10-minute drive of this 3-property class Fujiyoshida hotel include Lake Kawaguchi and Kawaguchiko Music Forest Museum.

What's nearby

  • Fuji-Q Highland - 5 min walk - 0.4 km
  • Fujiyama Onsen - 14 min walk - 1.2 km
  • Mt. Fuji Panoramic Ropeway - 2 min drive - 2.4 km
  • Arakurayama Sengen Park - 2 min drive - 2.3 km
  • Lake Kawaguchi - 3 min drive - 3.1 km

Getting around

  • Kawaguchiko station - 16 min walk
  • Tokyo (HND-Haneda) - 115 min drive

Restaurants

  • ‪中華蕎麦 とみ田監修 つけ麺 - ‬11 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪フジヤマテラス(FUJIYAMA TERACE) - ‬15 min walk
  • ‪モスバーガー - ‬9 min walk
  • ‪カフェ ブリオッシュ(Cafe Brioche) - ‬14 min walk

About this property

HOTEL MYSTAYS Fuji Onsen Resort

Lakefront hotel with full-service spa and 24-hour front desk
There's a restaurant on site. WiFi is free in public spaces. As a guest of HOTEL MYSTAYS Fuji Onsen Resort, you'll find a full-service spa and hot springs. HOTEL MYSTAYS Fuji Onsen Resort also features a vending machine, laundry facilities, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Fujiyoshida hotel.

  • 1 building
  • 159 guestrooms or units
  • 7 levels
  • Built in 2016
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
HOTEL MYSTAYS Fuji Onsen Resort offers 159 air-conditioned accommodations with a safe and complimentary slippers. 43-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with hot springs/mineral springs. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen). The ryokan bathing area is open from 5:00 AM to 11:00 PM. There are indoor hot springs and outdoor hot springs open between 3:00 PM and 11:00 PM. The temperature in the hot springs is set to 108°F.

Languages

Chinese (Mandarin), English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 2,420 for adults and JPY 1,210 for children
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 6,050

Restaurants on site

  • シェフズレシピ

Things to do

  • 2 indoor/outdoor hot springs
  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Outdoors

  • In the mountains
  • On a lake

Full-service spa

  • 2 indoor/outdoor hot springs
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 42 ºC
  • Indoor hot spring
  • Outdoor hot spring
  • Public bath open from 5:00 AM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 7 floors
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests with food allergies should contact this property in advance.
This property's restaurant is open for dinner from 6-9 PM (last order at 8:30 PM).​
This property’s breakfast service is available only by reservation and must be requested in advance of arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2420 for adults and from JPY 1210 for children
  • Hosted evening meal: JPY 6050

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

  • Hot springs access available from 3:00 PM to 11:00 PM.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
MYSTAYS Fuji Onsen Fujiyoshida
MYSTAYS Fuji Onsen
Hotel MYSTAYS Fuji
HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
MYSTAYS Fuji Onsen Fujiyoshida
MYSTAYS Fuji Onsen
Hotel HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
Fujiyoshida HOTEL MYSTAYS Fuji Onsen Resort Hotel
Hotel HOTEL MYSTAYS Fuji Onsen Resort
Hotel MYSTAYS Fuji
Hotel MYSTAYS Fujiyama
Mystays Fuji Onsen Fujiyoshida
Mystays Fuji Onsen Fujiyoshida
HOTEL MYSTAYS Fuji Onsen Resort Hotel
HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
HOTEL MYSTAYS Fuji Onsen Resort Hotel Fujiyoshida

Frequently asked questions

What is the cancellation policy at HOTEL MYSTAYS Fuji Onsen Resort?

HOTEL MYSTAYS Fuji Onsen Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HOTEL MYSTAYS Fuji Onsen Resort?

As of 26 Aug 2025, prices found for a 1-night stay for 2 adults at HOTEL MYSTAYS Fuji Onsen Resort on 8 Sept 2025 start from AU$173.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at HOTEL MYSTAYS Fuji Onsen Resort?

Yep, HOTEL MYSTAYS Fuji Onsen Resort has a free self car park. Onsite parking is limited.

Is there a spa on site at HOTEL MYSTAYS Fuji Onsen Resort?

Yep, there is an onsite spa at HOTEL MYSTAYS Fuji Onsen Resort.

Does HOTEL MYSTAYS Fuji Onsen Resort serve breakfast?

Sure does, buffet breakfast is on offer daily from 7 AM to 9:30 AM.

Is there a free airport shuttle available at HOTEL MYSTAYS Fuji Onsen Resort?

No, HOTEL MYSTAYS Fuji Onsen Resort does not offer an airport shuttle service.

Is there a bar or restaurant at HOTEL MYSTAYS Fuji Onsen Resort?

Yep, you can grab a meal at HOTEL MYSTAYS Fuji Onsen Resort's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at HOTEL MYSTAYS Fuji Onsen Resort?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at HOTEL MYSTAYS Fuji Onsen Resort?

No, only service animals are allowed.

HOTEL MYSTAYS Fuji Onsen Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 671 out of 1137 reviews
Rating 8 - Good. 291 out of 1137 reviews
Rating 6 - Okay. 120 out of 1137 reviews
Rating 4 - Poor. 34 out of 1137 reviews
Rating 2 - Terrible. 21 out of 1137 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Diana

Travelled with partner
Disliked: Cleanliness
We stayed in the mt Fuji room and it was alright. It had a great view even if was obstructed a bit with poles/ roller coaster rides. I did notice some areas of the room were dusty and deserved more attention. The bathroom smelled a little so we had to keep the vent on even when we left the room to help with the smell. Other than that the room was spacious and the beds were comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

byungsoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brenda, Surrey

Stayed 2 nights in May 2025

8/10 Good

Judy T.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Mariana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in May 2025

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with great view of Fuji. Onsen was very nice and relaxing after hard days.
Stayed 2 nights in May 2025

10/10 Excellent

Chang Chen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Lay Ling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The buffet dinner cost 6,050 yen per pax and the spread is very limited. Do not try and you are better off eating outside.
Stayed 1 night in May 2025

6/10 Okay

Georgia

Liked: Amenities, property conditions & facilities
The property was just what we needed. Close to all public transport routes, about a 15 minute walk from the express highway bus terminal from Tokyo. The bed was hard and felt really small and the air conditioning could really only be full blast and freezing cold or you had to turn it off…there was no in between.
Stayed 3 nights in May 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Should have gym facilities & minerals water provided not everyone can drink diff countries tap water
Stayed 2 nights in May 2025

10/10 Excellent

Tristan

Stayed 2 nights in May 2025

8/10 Good

Vivian Myhoa

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful
Stayed 2 nights in May 2025

8/10 Good

Phuong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room, good view, nice onsen and amenities provided
Stayed 3 nights in May 2025

8/10 Good

Francis

Stayed 1 night in May 2025

10/10 Excellent

isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Hsuan Wei

Stayed 1 night in Apr 2025

10/10 Excellent

Min Chul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view! Was great place to stay while visiting Kawaguchiko to see Mt Fuji. Close to train station and hence to nearby tourist spots. Public bath wasn't hot enough, but still warm and had the mountain view which was nice. Would love to stay again!
Stayed 1 night in Apr 2025

4/10 Poor

Yara, plant city

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Best view of mt fuji ! But the rooms really dirty , very dusty , walls dusty, tissue box was covered in stains , no amenities in thr room , found hair in the bed !
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A night in Mt Fuji

We had a fabulous room and the full view of Mt Fuji is presented from the room.
Stayed 1 night in Apr 2025

10/10 Excellent

Christina

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not suitable for travellers with dietary needs

Unfortunately they were unable to accommodate our dietary requirements and were not willing to point out which food was free from the allergen at the buffet. The location is also not ideal for those wanting to visit lake kawaguchiko, it’s quite a walk and the public transport is infrequent. We relied heavily on taxis.
Stayed 2 nights in Apr 2025

6/10 Okay

Jacquelyn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The food was extremely overpriced for a mediocre buffet and you have to purchase a meal ticket at least 24 hours in advance, which is a bit inconvenient. The bidet was so covered in mold that the water could not even come out (thank goodness because that wouldve been gross). The staff was nice and pleasant but i would not recommend this hotel unless you are on a budget
Stayed 3 nights in Apr 2025

10/10 Excellent

Mary grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

SIQI

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
First thing is upon arrival we entered the lobby and it didn’t feel welcoming at all while we checked in with the front desk. Then we get to the room and we found garbage on one of the bed and one of the towel had some sort of lip stick mark on it. However besides from the first night the cleaning staff did a good job cleaning our room. Overall our stay wasn’t too pleasant. The front desk staff never greeting us once and the room felt extremely cramped.
Stayed 3 nights in Apr 2025

10/10 Excellent

Carol, abingdon

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay there, huge buffet
Stayed 3 nights in Apr 2025