Novotel Ha Long Bay: Deals & Reviews (Halong City, VNM)

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Upscale bayside hotel, walk to Bai Chay Beach

Overview
Rooms
Location
Policies

8.4

Very good

Popular amenities

Bar

Gym

Parking included

Room service

Explore the area

160 Ha Long Road, Bai Chay Ward, Ha Long, Quang Ninh, 36000

Bai Chay Beach8 min walk
Sun World Ha Long Park9 min walk
Ha Long International Cruise Port3 min drive

Room options

Standard Twin Room, 2 Single Beds, Bathtub

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Sofa bed

Blackout curtains

Bathrobes

32 sq m
Sleeps 4
2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, Balcony

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Sofa bed

Blackout curtains

Bathrobes

32 sq m
Sleeps 4
2 Single Beds

Superior Room, 1 King Bed

8.2/10 Very good

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Sofa bed

Blackout curtains

Bathrobes

Eco-friendly toiletries

33.1 sq m
Sleeps 4
1 King Bed

Superior Room, 1 King Bed

10/10 Exceptional

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Blackout curtains

Bathrobes

Eco-friendly toiletries

Hairdryer

32 sq m
Sleeps 4
1 King Bed

Superior Twin Room, 2 Single Beds

9.5/10 Exceptional

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Sofa bed

Blackout curtains

Bathrobes

32 sq m
Sleeps 4
2 Single Beds

Standard Twin Room, 2 Single Beds

8.8/10 Excellent

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Sofa bed

Blackout curtains

Bathrobes

32 sq m
Sleeps 4
2 Single Beds

Executive Room, 1 King Bed

8.9/10 Excellent

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Day bed

Blackout curtains

Bathrobes

42 sq m
Sleeps 4
1 King Bed

Standard Room, 1 King Bed

9.4/10 Exceptional

Highlights

Balcony

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Memory foam bed

Sofa bed

Blackout curtains

32 sq m
Mountain view
Sleeps 4
1 King Bed

Similar properties

Pool

Spa

Kids pool

Parking included

for 1 night

includes taxes & fees

15 June - 16 June

About the area

Ha Long

At Novotel Ha Long Bay you'll be within just a 10-minute stroll of Bai Chay Beach and Sun World Ha Long Park. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The restaurant, Square restaurant, is open for breakfast, lunch and dinner. Lobby Lounge Bar is the hotel's own bar, serving drinks along with breakfast and brunch. Enjoy the gym, kids' swimming pool and pool loungers. 4090 square feet (380 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 4-property class Bai Chay hotel include Typhoon Water Park and Ha Long International Cruise Port.

What's nearby

Bai Chay Beach - 8 min walk
Sun World Ha Long Park - 9 min walk
Ha Long International Cruise Port - 3 min drive
Ha Long Night Market - 3 min drive
Halong Bay Marina - 8 min drive

Getting around

Ga Ha Long Station - 11 min drive
Haiphong (HPH-Cat Bi) - 53 min drive

Restaurants

Công Viên Hoàng Gia - Royal Amusement Park - 1 min walk
Papa‘s BBQ - 4 min walk
Thăng Long Restaurant - 9 min walk
Cong Ca Phe - 7 min walk
Kinhdo Restaurant - 9 min walk

About this property

Novotel Ha Long Bay

Upscale bayside hotel, walk to Bai Chay Beach

Novotel Ha Long Bay offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 7 meeting rooms are available. Event space at this hotel measures 4090 square feet (380 square metres) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Novotel Ha Long Bay. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Ha Long hotel.

1 building

225 guestrooms or units

11 levels

2 bars or lounges

4090 sq ft of conference space

380 sq. m of conference space

Built in 2008

Deli

Poolside lounge chairs

Umbrellas for the pool

Business facilities

Conference space

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Terrace

Garden

BBQ grill(s)

Gift shop

Television in lobby

On-site shopping

Bellhop

Lift

Smoking in designated areas

Water dispenser

Bar by the pool

Dining venue

Novotel Ha Long Bay offers 225 air-conditioned accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Korean, Vietnamese

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

24-hour return airport shuttle on request for a surcharge
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6 AM to 10 AM for a fee: VND 425,000 per person
2 bars/lounges
A coffee shop/cafe
A poolside bar
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Lobby Lounge Bar
Poolside bar
Square restaurant

Things to do

Children's pool
Gym
Outdoor pool
Shopping
TV in common areas

Family friendly

Children's pool
Free cot
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets on request
Change of towels on request
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

4,090 square feet of conference space
7 meeting rooms
Business centre
Computer station

Outdoors

Barbecue grill
Garden
On the bay
Pool loungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

11 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Building
Built in 2008
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Rollaway/extra bed (surcharge)

Bathroom

Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Slippers
Towels

Entertainment

LCD TV with satellite channels

Food and drink

24-hour room service
Electric kettle
Free bottled water
Minibar
Restaurant dining guides
Tea bags/instant coffee

Air conditioning
Bulk dispensers for toiletries
Connecting rooms available
Desk
Eco-friendly cleaning products available
Eco-friendly toiletries
Energy-saving switches in guestrooms
Laptop workspace
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Novotel Ha Long Bay

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for VND 800000 per night.

Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately VND 425000 per person
Airport shuttle fee: VND 1190000 per vehicle (one-way)
Rollaway bed fee: VND 800000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Ha Long Bay Novotel

Novotel Ha Long Bay

Novotel Hotel Ha Long Bay

Novotel Ha Long Bay Hotel Halong Bay

Novotel Halong Bay

Novotel Ha Long Bay Hotel

Novotel Ha Hotel

Novotel Ha

Novotel Ha Long Bay Hotel

Hotel Novotel Ha Long Bay Ha Long

Ha Long Novotel Ha Long Bay Hotel

Hotel Novotel Ha Long Bay

Novotel Ha Long Bay Ha Long

Novotel Hotel

Novotel

Novotel Ha Long Bay Hotel

Novotel Ha Long Bay Ha Long

Novotel Ha Long Bay Hotel Ha Long

Frequently asked questions

What is the cancellation policy at Novotel Ha Long Bay?

Novotel Ha Long Bay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Ha Long Bay?

As of 1 June 2024, prices found for a 1-night stay for 2 adults at Novotel Ha Long Bay on 4 June 2024 start from AU$72.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Ha Long Bay?

Yep, Novotel Ha Long Bay has a free self car park.

Are there any beaches close to Novotel Ha Long Bay?

Yep, Novotel Ha Long Bay is a short 8-minute walk from Bai Chay Beach. Fun beach activities include kayaking. You can also find boat tours.

Does Novotel Ha Long Bay have a pool?

Novotel Ha Long Bay has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Novotel Ha Long Bay a romantic place to stay?

Ocean-view dining and 24-hour room service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Novotel Ha Long Bay.

Is Novotel Ha Long Bay family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Novotel Ha Long Bay is a hit with families.

Does Novotel Ha Long Bay serve breakfast?

Yep, buffet brekkie is offered daily from 6 AM to 10 AM.

Is there a free airport shuttle available at Novotel Ha Long Bay?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Novotel Ha Long Bay?

Yep, they've got a poolside bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Novotel Ha Long Bay?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Novotel Ha Long Bay?

No, pets and service animals are not allowed.

Novotel Ha Long Bay Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

10/10 Excellent

Van Duc

Travelled with family

25 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The receptionists were helpful to claim my two lost checked bags from San Francisco to Hanoi

Stayed 2 nights in Dec 2023

6/10 Okay

nelly

30 Nov 2023

Stayed 2 nights in Nov 2023

10/10 Excellent

husna

Travelled with family

28 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were friendly and the food in their restaurant was lovely.

Stayed 2 nights in Nov 2023

6/10 Okay

Jessica

20 Nov 2023

Liked: Cleanliness

Stayed 3 nights in Nov 2023

2/10 Terrible

David

14 Nov 2023

Liked: Cleanliness

Disliked: Staff & service

We booked a family Deluxe Room at the hotel at it stated it slept 4 people and came with a Sofa Bed and a day Bed. The Sofa bed ended up being a bench that the hotel wanted to charge us for. After confirming that the 'Sofa Bed' was included in the booking they wanted to charge us for the sheets and pillow for it?? The room was really nice, but the information on the booking was incorrect and our older son was not able to sleep on a bench for a few nights. We ended up checking out after an hour and took a loss on the booking as I was not able to get a refund. I booked a hotel down the block that was more comfortable and accommodating. I was very disappointed with Novotel as the hotel was completely empty and they could have provided us with a room that would have worked for my family. Especially when the booking stated it slept 4 people and came with a Sofa Bed...which it did not. Very disappointed in the service provided.

Stayed 2 nights in Nov 2023

8/10 Good

Nigel

Travelled with partner

9 Oct 2023

Liked: Amenities

Bar food ok not restaurant food some unavailable told us 20 minutes after we ordered chicken was so tough couldn’t eat it

Stayed 3 nights in Oct 2023

4/10 Poor

Estee

Travelled with family

19 Sept 2023

Disliked: Staff & service, property conditions & facilities

This was meant to be a four star hotel but I didnt think it was. First of all, the greeting was awful. It was that bad, I wouldnt consider I had a greet and meet. Staff looks disengaged. There was a smell to the hotel. Rooms were old and wooden floors were creaking. The lift doors could really do with a clean. There isn't much lighting in the rooms or the halls. It was very dim all round. The hotel location as it was near the beach clubs, not only you heard some of the music but you would feel the vibration at night. Check in and check out was easy and quick though. Food was expensive than anything at the hotel as expected so I just went outside for food. Even then it is a lot less options than in the centre. Its meant to be opposite the Ha long night market and I thought there would be food stalls and others but there isnt much so we ended up going to the convienence store. Overall I would never come back to this hotel. It's like a ghost town.

Stayed 3 nights in Sep 2023

10/10 Excellent

Roger

21 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Aug 2023

10/10 Excellent

Jamie

31 July 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I enjoyed the food from the restaurant. Hotel staff were helpful.

Stayed 1 night in Jul 2023

10/10 Excellent

XUAN TRU

Travelled with family and small children

24 July 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent Room Design

Stayed 2 nights in Jul 2023

Novotel Ha Long Bay

Choose dates to view prices

Photo gallery for Novotel Ha Long Bay

Very good

Popular amenities

Explore the area

Room options

View all photos for Standard Twin Room, 2 Single Beds, Bathtub

Standard Twin Room, 2 Single Beds, Bathtub

Highlights

View all photos for Superior Room, 2 Single Beds, Balcony

Superior Room, 2 Single Beds, Balcony

Highlights

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Highlights

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Highlights

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Similar properties

Wyndham Legend Halong Hotel

About the area

Ha Long

What's nearby

Getting around

Restaurants

About this property

Novotel Ha Long Bay

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Novotel Ha Long Bay Reviews

Reviews

Very good

8.8/10

8.6/10

8.2/10