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4.3 out of 5

"Convenient and friendly/ helpful staff. Overall good but thoughts about restock cleaning , bath gel, tissues, toilet paper etc. " More

By a verified traveller on Sun 23 Jan 2022

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Hotel Description

Kiama Shores puts you in the heart of Wollongong, steps from Kiama Leagues Club and within a 15-minute stroll of Kiama Surf Beach. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

You can enjoy LCD TVs with satellite channels, and all 50 soundproofed rooms feature free WiFi, coffee/tea makers, and hair dryers. Minibars provide refreshments, and room service is also available. Premium bedding and free toiletries are nice touches to enhance your stay. Phones, irons/ironing boards, and desks are also available.

The restaurant, Shores Restaurant and Bar, is open for breakfast, brunch, and lunch. Shores Lounge is the hotel's own bar, serving drinks along with breakfast and brunch. Added amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Cooked-to-order breakfast is available daily between 7:30 AM and 11:00 AM.

With a stay at this 3.5-star Kiama hotel, you'll be 1.1 km (0.7 mi) from Kiama Blowhole and 3.2 km (2 mi) from Little Blow Hole.

Queen Second Floor with Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$173* Per night/room 31 Jan. - 1 Feb.

Queen Spa Ground Floor

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

King Spa First Floor

Bed Count 1 King Bed Maximum Occupancy 2 Max

Accessible Twin Queen Ground Floor

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

King Ground Floor

Bed Count 1 King Bed Maximum Occupancy 2 Max

Kiama Shores ratings based on 532 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Kiama Shores

Everyone (210) Couples (204) Family (125)
3 out of 5
Convenient and friendly/ helpful staff. Overall good but thoughts about restock cleaning , bath gel, tissues, toilet paper etc.

Posted by on 23 Jan. 2022

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Comment from Hotel Management

24 Jan. 2022 by Kiama Shores

Hello Sachin. thanks for the feedback. Our housekeepers service our rooms every day and replenish all bathroom products etc. We also have a supply at reception if you should happen to run out.

4 out of 5
Close to the Main Street easy to find

Posted by on 21 Jan. 2022

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Comment from Hotel Management

21 Jan. 2022 by Kiama Shores

Thanks for your feedback

2 out of 5
View of parking lot Construction site directly behind Over priced

Posted by on 20 Jan. 2022

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Comment from Hotel Management

21 Jan. 2022 by Kiama Shores

Hello Margot. Yes, there is a construction site behind us. We do mention that in all our correspondence with our guests. While we do our best to monitor noise levels at the site, it is slightly out of our hands, as you can imagine. We are on the premisis 24/7 and would have tried to move your room if you had come to reception. Thanks for the feedback

4 out of 5
All was good. The shower head was vibrating and took a little while to heat up, but the room was excellent.

Posted by on 13 Jan. 2022

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Comment from Hotel Management

14 Jan. 2022 by Management

Hi Kylie, thanks for the feedback. Have maintenance team looking at shower today. Glad you enjoyed your stay.

5 out of 5
Spacious room, comfortable bed, bathroom needs an update but great toiletries are supplied. Great to get milk in the fridge. Loved the chair pads for the outdoor seats: thoughtful and appreciated. Perfect location in the centre of Kiama. Good air conditioning in this awful heat. Loved having a sofa. All great.

Posted by on 11 Jan. 2022

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Comment from Hotel Management

11 Jan. 2022 by Kiama Shores

Hi ELizabeth, thanks for the feedback. We are delighted that you enjoyed your stay. Look forward to seeing you again.

5 out of 5

Posted by on 10 Jul. 2021

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Comment from Hotel Management

3 Aug. 2021 by Guest Services

Thank you for your review! We hope to see you again soon. Kind regards,

5 out of 5
Close to the shopping centre and Leagues Club. The restaurant attached served a great breakfast

Posted by on 20 Jun. 2021

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Comment from Hotel Management

21 Jun. 2021 by Guest Services

Thank you for your review! We are pleased to hear you enjoyed your stay, and enjoyed our location and our adjoining Cafe. We hope to welcome you back again in the future.

3 out of 5
Didn't like the view of the carpark. Didn't like the noise from the neighbours in the adjoining room.

Posted by on 14 Jun. 2021

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Comment from Hotel Management

14 Jun. 2021 by Guest Services

Thank you for your review. Different room types offer different views, we always recommend contacting the property directly if you would like specific features. Our reception staff are always more then happy to advise you of what views, amenities and features each room type offers. As for your neighbours, we have staff on site 24 hours a day who are always more then happy to assist you with any issues including noise complaints.

4 out of 5
It was very tidy in a central location and comfortable.

Posted by on 3 Jun. 2021

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Comment from Hotel Management

3 Jun. 2021 by rd

Thank you for taking the time to leave your feedback. Have a great day and we hope to see you again soon. Guest Services

5 out of 5
A very enjoyable stay, staff were very helpful and accommodating. Very well placed and close to everything.

Posted by on 9 May 2021

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Comment from Hotel Management

9 May 2021 by Guest Services

Thank you for your kind review! We are glad you enjoyed your stay and hope to see you again in future.

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. Public spaces have free WiFi. An outdoor pool, a terrace, and a garden are also featured at the business-friendly Kiama Shores. Self parking is free. This 3.5-star Wollongong hotel is smoke free.

  • 50 guestrooms or units
  • 2 levels
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Kiama Station (0.6 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Kiama Shores offers 50 air-conditioned accommodations with minibars and coffee/tea makers. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers. This Wollongong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 11:00 AM.

Shores Restaurant and Bar - Overlooking the garden, this restaurant serves breakfast, brunch, and lunch. Guests can enjoy alfresco dining (weather permitting).

Shores Lounge - Overlooking the garden, this bar serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open select days.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 5 days prior to check-in.

The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 5 and up, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 5 days prior to check-in. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours
  • Minimum age for negative COVID-19 test result requirement: 5
  • Minimum age for proof of COVID-19 vaccination requirement: 18
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 5
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 20 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kiama Shores
  • Kiama Shores Hotel
  • Kiama Shores Kiama
  • Kiama Shores Hotel Kiama

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.