Hotel Indigo Winston-Salem Downtown by IHG

3.5 star property
Hotel in Winston-Salem with 24-hour front desk and coffee shop/cafe

Photo gallery for Hotel Indigo Winston-Salem Downtown by IHG

Hotel entrance with a grid-patterned facade and glass door.
Shop for essentials and treats in our well-stocked retail space, featuring a deli counter, beverages, and snacks.
Experience the hotel's inviting lobby with a reception desk, comfortable seating area, and a large open space offering a clear view of the street outside.
Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.
Welcome to a pet-friendly space with a cozy seating area and comfortable chairs.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Free WiFi
  • Air conditioning
The current price is AU$233
includes taxes & fees
20 July - 21 July

Explore the area

Map
104 WEST FOURTH STREET, Winston-Salem, NC, 27101
  • Benton Convention Center
    ‪3 min walk‬
  • Old Salem
    ‪16 min walk‬
  • Wake Forest University Baptist Medical Center
    ‪2 min drive‬
  • Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪28 min drive‬

Room options

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications)

Highlights

Air conditioning
LCD TV
Premium bedding
Pillow-top bed
Separate bedroom
Hairdryer
Bathrobes
Designer toiletries
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Premium bedding
Pillow-top bed
Separate bedroom
Hairdryer
Bathrobes
Designer toiletries
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
LCD TV
Premium bedding
Pillow-top bed
Separate bedroom
Hairdryer
Bathrobes
Designer toiletries
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

8.2 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
LCD TV
Premium bedding
Pillow-top bed
Separate bedroom
Hairdryer
Bathrobes
Designer toiletries
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
LCD TV
Premium bedding
Pillow-top bed
Separate bedroom
Hairdryer
Bathrobes
Designer toiletries
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
LCD TV
Premium bedding
Pillow-top bed
Separate bedroom
Hairdryer
Bathrobes
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

Standard Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow-top bed
Separate bedroom
Premium bedding
Hairdryer
Bathrobes
  • 37 sq m
  • Sleeps 2
  • 1 Single Bed

Premium Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Premium bedding
Pillow-top bed
Separate bedroom
Hairdryer
Bathrobes
Designer toiletries
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Mobility Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
LCD TV
Premium bedding
Pillow-top bed
Separate bedroom
Hairdryer
Bathrobes
Designer toiletries
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Winston-Salem

At Hotel Indigo Winston-Salem Downtown by IHG you'll be within a short 5-minute stroll of Frank L. Horton Museum Center and Benton Convention Center. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Sir Winston Wine Loft, is open for brunch and dinner. Sir Winston Wine Loft is the hotel's own wine bar. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 3.5-property class Winston-Salem hotel include Wake Forest University Baptist Medical Center and Hanes Mall.

What's nearby

  • Benton Convention Center - 3 min walk - 0.3 km
  • Truist Stadium - 15 min walk - 1.3 km
  • Old Salem - 16 min walk - 1.4 km
  • Winston Salem State University - 2 min drive - 1.7 km
  • Wake Forest University Baptist Medical Center - 2 min drive - 2.4 km

Getting around

  • High Point Station - 24 min drive
  • Greensboro, NC (GSO-Piedmont Triad Intl.) - 27 min drive

Restaurants

  • ‪Incendiary Brewing Company - ‬6 min walk
  • ‪Oh' Calcutta - ‬3 min walk
  • ‪Thai Harmony - ‬2 min walk
  • ‪Young Cardinal Cafe - ‬4 min walk
  • ‪Mellow Mushroom - ‬4 min walk

About this property

Hotel Indigo Winston-Salem Downtown by IHG

Hotel in Winston-Salem with 24-hour front desk and coffee shop/cafe
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 2 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Hotel Indigo Winston-Salem Downtown by IHG also features express check-in, express check-out, and a front desk safe. For a fee, parking is available.

This 3.5-star Winston-Salem hotel is smoke free.

  • 75 guestrooms or units
  • Deli
  • Business facilities
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Indigo Winston-Salem Downtown by IHG offers 75 air-conditioned accommodations with complimentary bathrobes and designer toiletries. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a weekly basis.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 26 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sir Winston Wine Loft
  • Sir Winston Wine Loft
  • Starbucks

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (weekly)

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:30 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 26 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Winston-Salem Downtown
Hotel Hotel Indigo Winston-Salem Downtown WINSTON-SALEM
WINSTON-SALEM Hotel Indigo Winston-Salem Downtown Hotel
Hotel Hotel Indigo Winston-Salem Downtown
Hotel Indigo Winston-Salem Downtown WINSTON-SALEM
Hotel Indigo Winston salem Downtown
Hotel Indigo
Indigo
Indigo Winston Salem By Ihg
Hotel Indigo Winston Salem Downtown
Hotel Indigo Winston-Salem Downtown by IHG Hotel
Hotel Indigo Winston Salem Downtown an IHG Hotel
Hotel Indigo Winston-Salem Downtown by IHG Winston-Salem
Hotel Indigo Winston-Salem Downtown by IHG Hotel Winston-Salem

Frequently asked questions

What is the cancellation policy at Hotel Indigo Winston-Salem Downtown by IHG?

Hotel Indigo Winston-Salem Downtown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Indigo Winston-Salem Downtown by IHG?

As of 16 July 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo Winston-Salem Downtown by IHG on 20 July 2025 start from AU$233.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Indigo Winston-Salem Downtown by IHG?

Yep, Hotel Indigo Winston-Salem Downtown by IHG has valet parking with in/out privileges for USD 26 per night.

What makes Hotel Indigo Winston-Salem Downtown by IHG a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel Indigo Winston-Salem Downtown by IHG.

Does Hotel Indigo Winston-Salem Downtown by IHG serve breakfast?

Yep, breakfast is offered daily.

Is there a free airport shuttle available at Hotel Indigo Winston-Salem Downtown by IHG?

No, Hotel Indigo Winston-Salem Downtown by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Indigo Winston-Salem Downtown by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves brunch and dinner.

What time are check-in & check-out at Hotel Indigo Winston-Salem Downtown by IHG?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Indigo Winston-Salem Downtown by IHG?

Furry friends are welcome at Hotel Indigo Winston-Salem Downtown by IHG, with food and water bowls on offer.

Hotel Indigo Winston-Salem Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 215 out of 351 reviews
Rating 8 - Good. 73 out of 351 reviews
Rating 6 - Okay. 34 out of 351 reviews
Rating 4 - Poor. 15 out of 351 reviews
Rating 2 - Terrible. 14 out of 351 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Ashok

Stayed 3 nights in Apr 2025

6/10 Okay

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities
This hotel is fine. I love the high ceilings and the fact that it's a converted space. But the AC didn't work well. I had it set at 68 and it could only make it down to 76 so the room was a little swampy. The staff was friendly. Our bed was made with the bottom sheet leaving a foot of mattress cover exposed at the top - weird and uncomfortable. The location was good. Parking was expensive. I'll choose another place next time.
Stayed 2 nights in Apr 2025

8/10 Good

Tara, Naples

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and has a nice bar/restaurant. It’s walkable to several other dining options and breweries. Staff were nice and check-in was easy.
Stayed 1 night in Apr 2025

8/10 Good

damien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cool art deco building in downtown WS.
Stayed 1 night in Mar 2025

8/10 Good

William

Stayed 1 night in Mar 2025

6/10 Okay

Heather

Travelled with family
Liked: Staff & service
Our first room want that clean and the power went out on 1/2 the room so we had to change rooms at 11 at night. Oddly, the second room was much more comfortable🤔 The staff was friendly for the most part though the valley was difficult to manage. Also, there is no basket between 11pm and 6am. Make bite of that
Stayed 4 nights in Mar 2025

2/10 Terrible

Diamond

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Ray

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great stay! Maria was the star of the show! Amazing customer service from start to finish. She made me feel very comfortable and safe. I also enjoyed the room service. It has a nice restaurant/bar area in the lobby. My room was so clean and nice. The bed was very firm which I loved. Within walking distance of a lot of great shops/restaurants. FYI there is no fridge in the room to keep food or drinks and there is also no microwave in the room to heat food.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tabitha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Latasha was great. She helped us find the perfect room for my daughter’s birthday!
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jedediah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent room, good location, SUPER FRIENDLY STAFF!
Stayed 1 night in Jan 2025

10/10 Excellent

David

Stayed 1 night in Dec 2024

10/10 Excellent

Tiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, friendly staff, quiet stay, good location, lively lobby with nice work areas.
Stayed 7 nights in Dec 2024

10/10 Excellent

Paola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stop when going to our beach vacations

Coming to Indigo is a nice experience, staff is friendly and room are clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Rachel

Stayed 1 night in Nov 2024

4/10 Poor

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
The property was great , but I am not a fan of their Saturday night dance club which can be heard all the way up to the 4th floor all night until 3am .
Stayed 3 nights in Nov 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Jessica

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Oct 2024

6/10 Okay

SANDRA

Travelled with group
Disliked: Cleanliness, staff & service

Disappointing

We reserved a handicapped room. Did not get that. Offered to change it later but at this point it was only a stay for a day and a half. We were not given fresh towels nor was the coffe e maker working. The beds were very comfortable. The restaurant was very good and the staff very friendly. At the price of the room we expected better care of that. Would not recommend nor would I go back.
Stayed 2 nights in Oct 2024

6/10 Okay

Mary

Travelled with family
Disliked: Cleanliness
The floor was sticky and had spilled coffee stuck to the ground. The rug was worn. The curtain did not open because the mechanism was broken and the grout in the bathroom was filthy
Stayed 1 night in Oct 2024