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Comfort Suites Hanes Mall

Property class: 2.5

Photo gallery for Comfort Suites Hanes Mall

A hotel room with a bed, desk, chair, sofa, TV, and a framed picture on the wall.
A spacious lobby with multiple seating areas, a flat-screen TV mounted on a textured wall, and large windows providing natural light.
A hotel room with a sofa, a small round table, a chair, a lamp, and framed pictures on the wall.
A spacious dining area with wooden cabinets, a long counter with various food items, and blue upholstered chairs.
A reception area with a counter, a refrigerated display case, and a door leading outside.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$137
includes taxes & fees
29 Nov - 30 Nov

Explore the area

View map
200 Capitol Lodging Ct, Winston-Salem, NC, 27103
  • Place, Hanes Mall
    ‪15 min walk‬
  • Place, Adventure Landing Winston-Salem
    ‪2 min drive‬
  • Place, Wake Forest University
    ‪12 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a large bed, a desk, a chair, and a sofa.

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(100 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

A hotel room with two beds, a TV, a desk, and a window with curtains.

Suite, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(137 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a large bed, a desk, a chair, and a small table.

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(60 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

A hotel room with a bed, a desk with a chair, a sofa, and a small table.

Suite, Multiple Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(8 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a sofa, a TV, and a mirror.

Room, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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A spacious hotel lobby with a staircase, dining area, and seating.

Sleep Inn Hanes Mall

Williamsburg Square
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
8.0 out of 10, Very good, 1,001 reviews
The price is AU$118
includes taxes & fees
24 Nov - 25 Nov
Sleep Inn Hanes Mall

About the area

Winston-Salem

At Comfort Suites Hanes Mall you'll be within a 20-minute walk of Hanes Mall and 2.3 km (1.4 mi) from Adventure Landing Winston-Salem. Highlights at this hotel include a complimentary breakfast, free self-parking and a 24-hour gym. .Enjoy the gym and seasonal outdoor swimming pool. 947 square feet (88 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and coffee/tea in a common area. There's also the convenience of RV/bus/truck parking. .Attractions within a 15-minute drive of this Winston-Salem hotel include Wake Forest University and Benton Convention Center.

What's nearby

  • Hanes Mall - 15 min walk - 1.3 km
  • Adventure Landing Winston-Salem - 2 min drive - 2.7 km
  • Old Salem - 6 min drive - 8.1 km
  • Benton Convention Center - 7 min drive - 9.7 km
  • Wake Forest University - 12 min drive - 14.7 km

Getting around

  • High Point Station - 25 min drive
  • Greensboro, NC (GSO-Piedmont Triad Intl.) - 28 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Chick-fil-A - ‬17 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬14 min walk
  • ‪Golden Corral - ‬3 min drive

About this property

Comfort Suites Hanes Mall

Comfort Suites Hanes Mall offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 947 square feet (88 square metres) and includes conference space. The business-friendly Comfort Suites Hanes Mall also features coffee/tea in common area, dry cleaning/laundry services, and express check-out. Free self parking is available.

This Winston-Salem hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 5 levels
  • Conference rooms
  • 947 sq ft of conference space
  • 88 sq. m of conference space
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Lift
  • No smoking on site
Comfort Suites Hanes Mall offers 80 accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with double sofa beds. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

A spacious hotel lobby with a staircase, dining area, and seating.
Sleep Inn Hanes Mall
Williamsburg Square
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.0 out of 5, Very good, 1,001 reviews
The price is AU$118
includes taxes & fees
24 Nov - 25 Nov
Sleep Inn Hanes Mall

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 947 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools
Doors are locked from 11 PM until 7 AM. Guests arriving within those hours must ring the doorbell at the hotel entrance in order to check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 September to 15 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per night
  • Service fee: USD 2.26 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open on 23 May and close on 07 September.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hanes Mall
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Hotel Winston-Salem
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

What is the cancellation policy at Comfort Suites Hanes Mall?

Comfort Suites Hanes Mall offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Suites Hanes Mall?

As of 29 Oct 2026, prices found for a 1-night stay for 2 adults at Comfort Suites Hanes Mall on 29 Nov 2026 start from AU$137, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Suites Hanes Mall?

Yep, Comfort Suites Hanes Mall has a free self car park.

Does Comfort Suites Hanes Mall have a pool?

Comfort Suites Hanes Mall has a seasonal outdoor pool. The pool is open from May 23 to September 07.

Does Comfort Suites Hanes Mall serve breakfast?

Yep, our visitors can't get enough of the free buffet breakfast here! Available on weekdays from 6:00 AM to 9:00 AM and weekends between 7:00 AM and 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Comfort Suites Hanes Mall?

No, Comfort Suites Hanes Mall does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Suites Hanes Mall?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Comfort Suites Hanes Mall?

No, only service animals are allowed.

Comfort Suites Hanes Mall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 628 out of 1032 reviews
Rating 8 - Good. 227 out of 1032 reviews
Rating 6 - Okay. 104 out of 1032 reviews
Rating 4 - Poor. 30 out of 1032 reviews
Rating 2 - Terrible. 43 out of 1032 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, affordable and good breakfast
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, breakfast was good and staff were friendly. We would stay here again.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real nice hotel to stay if your in the area.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean comfortable stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just traveling through the area. Gem of a hotel!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The hotel was close to everything. We hit BJs brewery for dinner and the food was good. Beds were comfortable and the hotel was quiet during our stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The man at the desk was one of the friendliest service workers I've ever dealt with, the room was clean, and everything worked!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was pleasant
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A close to the interstate option, with all the amenities we needed for an overnight stay. The staff was attentive and friendly.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean the rooms were very comfortable
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Staff was friendly and engaging.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed her many times and have not had any issues. The room is nice and the staff are friendly and helpful.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, bed very comfortable, front desk clerk was very nice
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine hotel. Clean and easy parking.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Solid. Nothing to "rave" about, but also nothing to nitpick about... which to me is refreshing. Will add it to the list when I visit my daughter again.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, bed was very comfortable. When we first arrived to the room the air was musty/stale. It took awhile but finally cooled down.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Spacious comfortable room, great bed, and pleasant staff.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
We had ants around and on the desk area, and the shower drained very slowly, but overall the room was good and the hotel was nice. We would stay there again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great desk staff Paul and the lady who does breakfast
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location and the free breakfast. The bed mattress needs replaced.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean as well as the bathroom. The staff were all very friendly and helpful. Breakfast was good as well.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff were nice, breakfast was good, pool area was clean. Ice machines were broken on every floor and the washer/dryer machines take quarters only so I had to get change to do a load of laundry. Just a heads up for anyone needing to do laundry.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable. Parking was easy and the location was perfect for the Winston- Salem area. I enjoyed the breakfast... especially the waffles.
Stayed 1 night in Apr 2026