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Comfort Suites Hanes Mall

2.5 star property
Hotel with free breakfast, near Hanes Mall

Photo gallery for Comfort Suites Hanes Mall

Standard Room, 1 King Bed with Sofa bed, Non Smoking
Free daily buffet breakfast
Lobby
Standard Room, 1 King Bed with Sofa bed, Non Smoking
Exterior

Popular amenities

  • Pool
  • Gym
  • Parking included
  • Laundry
  • Housekeeping
The current price is AU$166
includes taxes & fees
3 Aug - 4 Aug

Explore the area

Map
200 Capitol Lodging Ct, Winston-Salem, NC, 27103
  • Hanes Mall
    ‪7 min walk‬
  • Novant Health Forsyth Medical Center
    ‪2 min drive‬
  • Wake Forest University Baptist Medical Center
    ‪6 min drive‬
  • Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(103 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
Blackout curtains
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(44 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

Suite, Multiple Beds, Non Smoking (Upgrade)

Suite, Multiple Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
Blackout curtains
  • 30 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(73 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking

7.2 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Ad
Free continental breakfast

Hampton Inn Winston-Salem Hanes Mall

Winston-Salem
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 1,001 reviews
The price is AU$193
includes taxes & fees
10 Aug - 11 Aug
Hampton Inn Winston-Salem Hanes Mall

About the area

Winston-Salem

At Comfort Suites Hanes Mall you'll be within a 15-minute walk of Hanes Mall and 1.3 km (0.8 mi) from Wilkes Regional. Highlights at this hotel include a complimentary breakfast, free self-parking and a 24-hour gym. .Enjoy the gym and seasonal outdoor swimming pool. 947 square feet (88 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and coffee/tea in a common area. There's also the convenience of RV/bus/truck parking. .In the area of this Winston-Salem hotel, you'll find Wake Forest University.

What's nearby

  • Hanes Mall - 7 min walk - 0.7 km
  • Novant Health Forsyth Medical Center - 2 min drive - 2.7 km
  • Wake Forest University Baptist Medical Center - 6 min drive - 5.3 km
  • Benton Convention Center - 8 min drive - 9.4 km
  • Wake Forest University - 13 min drive - 11.3 km

Getting around

  • High Point Station - 24 min drive
  • Greensboro, NC (GSO-Piedmont Triad Intl.) - 28 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Chipotle Mexican Grill - ‬13 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪Dave & Buster's - ‬16 min walk

About this property

Comfort Suites Hanes Mall

Hotel with free breakfast, near Hanes Mall
Comfort Suites Hanes Mall offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 947 square feet (88 square metres) and includes conference space. The business-friendly Comfort Suites Hanes Mall also features coffee/tea in common area, dry cleaning/laundry services, and express check-out. Free self parking is available.

This Winston-Salem hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 5 levels
  • Conference rooms
  • 947 sq ft of conference space
  • 88 sq. m of conference space
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Lift
  • No smoking on site
Comfort Suites Hanes Mall offers 80 accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with double sofa beds. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Hindi, Spanish

Similar properties

Exterior

Best Western Plus Hanes Mall Hotel

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.8 out of 5, Good, 1,001 reviews
The price is AU$129
includes taxes & fees
10 Aug - 11 Aug
Best Western Plus Hanes Mall Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 947 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Doors are locked from 11 PM until 7 AM. Guests arriving within those hours must ring the doorbell at the hotel entrance in order to check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 September to 15 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per night
  • Service fee: USD 2.26 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open on 23 May and close on 07 September.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hanes Mall
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Hotel Winston-Salem
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

What is the cancellation policy at Comfort Suites Hanes Mall?

Comfort Suites Hanes Mall offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Suites Hanes Mall?

As of 1 Aug 2025, prices found for a 1-night stay for 2 adults at Comfort Suites Hanes Mall on 3 Aug 2025 start from AU$162.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Suites Hanes Mall?

Yep, Comfort Suites Hanes Mall has a free self car park.

Does Comfort Suites Hanes Mall have a pool?

Comfort Suites Hanes Mall has a seasonal outdoor pool. The pool is open from May 23 to September 07.

Does Comfort Suites Hanes Mall serve breakfast?

Yep, our visitors can't get enough of the free buffet breakfast here! Available on weekdays from 6:00 AM to 9:00 AM and weekends between 7:00 AM and 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Comfort Suites Hanes Mall?

No, Comfort Suites Hanes Mall does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Suites Hanes Mall?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Comfort Suites Hanes Mall?

No, only service animals are allowed.

Comfort Suites Hanes Mall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1002 reviews
Rating 8 - Good. 247 out of 1002 reviews
Rating 6 - Okay. 98 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zhe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Michelle

Stayed 1 night in Apr 2025

2/10 Terrible

Tiwana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t like that roaches and I seen two spots on the bed
Stayed 1 night in Apr 2025

10/10 Excellent

TONY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here on several occasions, always good experience, except pool as usual was not open
Stayed 1 night in Apr 2025

8/10 Good

Joe

Stayed 5 nights in Apr 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, convenient
Stayed 1 night in Apr 2025

4/10 Poor

Kanin

Disliked: Cleanliness, property conditions & facilities
The pictures of the property did not match the pictures on the site as far as the current condition of the property & the cleanliness of the property.
Stayed 1 night in Apr 2025

6/10 Okay

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Gwendolyn

Travelled with family
Disliked: Cleanliness
Not a place that I would take my family to. I walked in the door and then I walked out because it was dingy dirty even the outside of the building. It did not look safe, so I went to another hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Meaghan

Travelled with family
Liked: Amenities
Other than noisy neighbors, everything was great!
Stayed 1 night in Apr 2025

8/10 Good

Tonia

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thankful for comfort

While visiting our relative in the hospital, we stayed here 4 different times in 1 week and our stay was always wonderful!
Stayed 1 night in Apr 2025

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Bruce

Stayed 1 night in Apr 2025

8/10 Good

Tresea

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Maid Service

The overall stay was good, but one of the maids was very rude and refused to give me towels the next day. She kept telling me to call the front desk, but the stock room was two doors down from mine nor would she give me any off her cart and I’m still confused as to why this was the case or why she was telling me to call the front desk. I did report her to the front desk, but am not sure if anything was done about it. I saw another maid coming down the hall and asked her for assistance and she was very nice and assisted me.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ruby Campbell

Liked: Cleanliness, staff & service, property conditions & facilities
had a wonderful stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Rebecca, Montpelier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Stevi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V
Stayed 2 nights in Apr 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Medical trip for my daughter

The second bed in our room was missing the box spring. It was not the worst thing but it was a bit weird.
Stayed 1 night in Apr 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

violet Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Close to hospital.
Stayed 1 night in Apr 2025

8/10 Good

Traci

Stayed 2 nights in Apr 2025

6/10 Okay

Victoria, Stoneville

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Took my money and I never got to stay. Horrible service, unsafe atmosphere and nasty pool.
Stayed 1 night in Mar 2025