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Holiday Inn Norwich City by IHG

4.0 star property
Hotel with a restaurant, steps from Carrow Road

Photo gallery for Holiday Inn Norwich City by IHG

Exterior
Daily buffet breakfast (GBP 16.95 per person)
Standard Room, 2 Double Beds (Pitch View)
Exterior
1 bedroom, desk, soundproofing, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Room service
  • 24/7 front desk
  • Parking available
The current price is AU$175
includes taxes & fees
27 June - 28 June

Explore the area

Map
Carrow Road, Norwich, England, NR1 1HU
  • Carrow Road
    ‪1 min walk‬
  • Norwich Castle
    ‪17 min walk‬
  • Norwich Cathedral
    ‪17 min walk‬
  • Norwich (NWI-Norwich Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, desk, soundproofing, iron/ironing board

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, desk, soundproofing, iron/ironing board

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room

1 bedroom, desk, soundproofing, iron/ironing board

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, View (Pitch View)

1 bedroom, desk, soundproofing, iron/ironing board

Premium Room, 1 King Bed, View (Pitch View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, View (Pitch View)

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, View (Pitch View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, View (Pitch View)

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 2 Double Beds, View (Pitch View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

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Property entrance

Mercure Norwich Hotel

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  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
3.7 out of 5, Good, 566 reviews
The price is AU$150
includes taxes & fees
13 July - 14 July
Mercure Norwich Hotel

About the area

Norwich

Holiday Inn Norwich City by IHG places you in the centre of Norwich, steps from Carrow Road and within a short 5-minute stroll of Norfolk Broads. Highlights at this hotel include a restaurant and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. 129 square feet (12 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 20-minute walk of this 4-property class Norwich hotel include Norwich Riverside Walk and Norwich Cathedral.

What's nearby

  • Carrow Road - 1 min walk - 0.0 km
  • Norwich Castle - 17 min walk - 1.4 km
  • Norwich Cathedral - 17 min walk - 1.4 km
  • Norwich Theatre Royal - 19 min walk - 1.7 km
  • University of East Anglia - 8 min drive - 4.5 km

Getting around

  • Norwich Station - 9 min walk
  • Norwich (NWI-Norwich Intl.) - 26 min drive

Restaurants

  • ‪Queen of the Iceni - ‬9 min walk
  • ‪Gunn Club Carrow Road - ‬1 min walk
  • ‪Coach & Horses - ‬10 min walk
  • ‪Nando's - ‬8 min walk
  • ‪Costa Coffee - ‬5 min walk

About this property

Holiday Inn Norwich City by IHG

Hotel with a restaurant, steps from Carrow Road
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi. Event space at this hotel measures 129 square feet (12 square metres) and includes conference space. A fitness centre, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Norwich City by IHG. For a fee, parking is available.

This 4-star Norwich hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 6 levels
  • 129 sq ft of conference space
  • 12 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Norwich City by IHG offers 150 air-conditioned accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers and complimentary toiletries.

This Norwich hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, Hindi, Hungarian, Latvian, Polish, Romanian, Russian, Spanish, Ukranian

Similar properties

Exterior

Holiday Inn Norwich by IHG

  • Pool
  • Spa
  • Pet-friendly
  • Kids pool
4.2 out of 5, Very good, 823 reviews
The price is AU$158
includes taxes & fees
22 June - 23 June
Holiday Inn Norwich by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7.95 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 129 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.95 per person
  • Self-parking fee: GBP 7.95 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Norwich City
Holiday Inn Norwich City
Norwich City Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel
Norwich Holiday Inn
Holiday Inn Norwich City
Norwich City By Ihg Norwich
Holiday Inn Norwich City by IHG Hotel
Holiday Inn Norwich City an IHG Hotel
Holiday Inn Norwich City by IHG Norwich
Holiday Inn Norwich City by IHG Hotel Norwich

Frequently asked questions

What is the cancellation policy at Holiday Inn Norwich City by IHG?

Holiday Inn Norwich City by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Norwich City by IHG?

As of 18 June 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Norwich City by IHG on 27 June 2025 start from AU$174.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Norwich City by IHG?

Yep, Holiday Inn Norwich City by IHG has a self car park for GBP 7.95 per night.

Is Holiday Inn Norwich City by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Norwich City by IHG is a hit with families.

Does Holiday Inn Norwich City by IHG serve breakfast?

You bet, buffet breakfast is served weekdays between 6:30 AM and 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Holiday Inn Norwich City by IHG?

No, Holiday Inn Norwich City by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Norwich City by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Norwich City by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Norwich City by IHG?

Dogs are welcome at Holiday Inn Norwich City by IHG, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Holiday Inn Norwich City by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 535 out of 1000 reviews
Rating 8 - Good. 355 out of 1000 reviews
Rating 6 - Okay. 66 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jenelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Lovely welcome, room ready early, lovey spacious room, clean - unexpected view of football pitch which was nice - only negative was room was cold even after adjusting thermostat - needed to use 2 duvets!
Stayed 1 night in Mar 2025

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was clean and well looked after. staff were extremely helpful and polite
Stayed 2 nights in Mar 2025

2/10 Terrible

Kevin

Travelled with partner
Disliked: Staff & service
Constant road noise throughout the night, unable to sleep. We requested a room change to the back of hotel, but was told that was even nosier due to Norwich Stadium overnight pitch maintenance. If you want to sleep stay somewhere else.
Stayed 1 night in Mar 2025

8/10 Good

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

faheem

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Pongsai

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get around by car or walk
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a good location. Breakfast was good and they cater for our daughter who has coeliac. Pitch view was a treat for our football loving son.
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for a stay in norwich. Great hotel and staff. Lovely breakfast too
Stayed 1 night in Feb 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
A few days’ break during half term. The hotel is great for Norwich City fans, we had great fun watching the ground staff working to get the pitch ready for the next game as our room overlooked the pitch! Easy walk to the Riverside restaurants and facilities and just a hop over the road to Morrisons for a snack. Not far into the city centre either. The car parking is a little confusing on first arrival but was fine one we knew which area to use. Not sure what it would be like on a match day though? Enjoyed our stay, would book again.
Stayed 3 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Birthday stay ruined.

Myself and my husband did not sleep at all. There was a constant loud, whirring, engine noise going all night. We thought initially that it might be our air con in the room needing time to switch off so gave it a while but by 2.30am it had not stopped. I went down to the reception desk, explained and asked for ear plugs. Staff were attentive and got these straight away. Unfortunately, the ear plugs didn't work as the noise was so bad. We left this morning feeling extremely disappointed and tired. We had no energy to do what we had planned on the Sunday in Norwich. As I checked out I explained to the receptionist about our stay. After reading reviews and from face-to-face responses with staff, it is clear the hotel are aware that rooms on the sixth floor (600+) have noise above them as the air conditioning units for the whole hotel are above these rooms. These rooms are knowingly being booked out and nothing is being done to resolve the issue. Even complementary ear plugs in the room would be an acknowledged start. I had to go down at 2.30am and ask for some. When booking through Hotels.com try and find out your room number first.
Stayed 1 night in Feb 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

valentine weekend

pleasant hotel very good breakfast clean room friendly staff all good . just a piece of advice to people who want to use public transport the busses stop running past the hotel at approx 17:00 so if you are disabled get a cab back from the city centre
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Stayed 1 night in Feb 2025

8/10 Good

Andrew

Stayed 2 nights in Jan 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6th Floor

My rooms air conditioning wasn’t that good …. Everything else was just fine
Stayed 2 nights in Jan 2025

8/10 Good

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to City Centre
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Our room aircon did not seem to warm up and we had to ask for a heater.
Stayed 2 nights in Jan 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff
Stayed 1 night in Jan 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025