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Lakes Hotel and Spa

5.0 star property
Luxury hotel with 15 hot tubs and full-service spa

Photo gallery for Lakes Hotel and Spa

Front of property
Lobby sitting area
Standard Double room with Hot Tub (Adults Only)
Penthouse with Roof Top Hot Tub (Adults Only) | Terrace/patio
Penthouse with Roof Top Hot Tub (Adults Only)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Gym
The current price is AU$303
includes taxes & fees
15 Dec - 16 Dec

Explore the area

View map
Kendal Road, Bowness, Windermere, England, LA23 3EP
  • Place, Lake Windermere
    ‪3 min walk‬
  • Place, Bowness Pier
    ‪5 min walk‬
  • Place, World of Beatrix Potter
    ‪9 min walk‬

Room options

View all photos for Two Bedroom First Floor Apartment on Two Levels with Built in Beds (Duplex)

Two Bedroom First Floor Apartment on Two Levels with Built in Beds (Duplex) | Private kitchen

Two Bedroom First Floor Apartment on Two Levels with Built in Beds (Duplex)

7.0 out of 10
Good
(2 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Bathrobes
Electric kettle
Coffee/tea maker
Digital channels
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Snug Double

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Snug Double

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Bathrobes
Electric kettle
Coffee/tea maker
Digital channels
  • Sleeps 2
  • 1 King Bed

View all photos for Small Double

Small Double

Small Double

9.8 out of 10
Exceptional
(19 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Bathrobes
Electric kettle
Coffee/tea maker
Digital channels
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Sleeps Six)

Family Room (Sleeps Six)

Family Room (Sleeps Six)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Bathrobes
Electric kettle
Coffee/tea maker
  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Family Room (Sleeps Three)

Family Room (Sleeps Three)

Family Room (Sleeps Three)

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Bathrobes
Electric kettle
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room

Superior Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Bathrobes
Electric kettle
Coffee/tea maker
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse with Roof Top Hot Tub (Adults Only)

Penthouse with Roof Top Hot Tub (Adults Only) | Terrace/patio

Penthouse with Roof Top Hot Tub (Adults Only)

8.0 out of 10
Very good
(2 reviews)

Highlights

Private rooftop hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Separate bath and shower
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom First Floor Apartment on Two Levels (DUPLEX)

Two Bedroom First Floor Apartment on Two Levels (DUPLEX)

Two Bedroom First Floor Apartment on Two Levels (DUPLEX)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Bathrobes
Electric kettle
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(20 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Bathrobes
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double room with Hot Tub (Adults Only)

Standard Double room with Hot Tub (Adults Only)

Standard Double room with Hot Tub (Adults Only)

9.6 out of 10
Exceptional
(50 reviews)

Highlights

Private outdoor hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Bathrobes
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Lake Suite with Hot Tub (Adults Only)

Lake Suite with Hot Tub (Adults Only)

Lake Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(1 review)

Highlights

Private outdoor hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hairdryer
Bathrobes
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Hot Tub (Adults Only)

Junior Suite with Hot Tub (Adults Only)

Junior Suite with Hot Tub (Adults Only)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Private outdoor hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Roof Top Suite with Hot Tub (Adults Only) (DUPLEX)

Roof Top Suite with Hot Tub (Adults Only) (DUPLEX)

Roof Top Suite with Hot Tub (Adults Only) (DUPLEX)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Private outdoor hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Bowness Suite with Hot Tub (Adults Only)

Bowness Suite with Hot Tub (Adults Only)

Bowness Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Private outdoor hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hairdryer
Bathrobes
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Windermere Suite with Hot Tub (Adults Only)

Windermere Suite with Hot Tub (Adults Only)

Windermere Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Private outdoor hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Bathrobes
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room with Hot Tub (Small, Adults only)

Standard Double Room with Hot Tub (Small, Adults only)

Standard Double Room with Hot Tub (Small, Adults only)

10.0 out of 10
Exceptional
(21 reviews)

Highlights

Private outdoor hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Bathrobes
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Ground Floor Double

Ground Floor Double

Ground Floor Double

9.6 out of 10
Exceptional
(23 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Bathrobes
Electric kettle
Coffee/tea maker
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exterior Suite with Hot Tub (Adults Only)

Exterior Suite with Hot Tub (Adults Only)

Exterior Suite with Hot Tub (Adults Only)

Highlights

Private outdoor hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hairdryer
Bathrobes
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exterior Suite with Hot Tub sleeps 4 (Adults Only)

Exterior Suite with Hot Tub sleeps 4 (Adults Only)

Exterior Suite with Hot Tub sleeps 4 (Adults Only)

Highlights

Private outdoor hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hairdryer
Bathrobes
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Exterior Cosy Double Room

Exterior Cosy Double Room

Exterior Cosy Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Bathrobes
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Exterior Cosy Double Room with Bunk/Twin Beds

Exterior Cosy Double Room with Bunk/Twin Beds

Exterior Cosy Double Room with Bunk/Twin Beds

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Bathrobes
Electric kettle
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Exterior Double Room (Direct Access to Lakes Spa)

Exterior Double Room (Direct Access to Lakes Spa)

Exterior Double Room (Direct Access to Lakes Spa)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Bathrobes
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

About the area

Windermere

A luxury stay in the heart of Windermere awaits you at Lakes Hotel and Spa. Within a short 5-minute stroll, you'll find Lake Windermere and Bowness Pier. Highlights at this hotel include 2 bars/lounges, 15 hot tubs and a full-service spa. .A day of pampering at Lakes Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and mani/pedis. The bistro, The Bar, serves British cuisine and is open for lunch and dinner. At the hotel's own poolside bar, you can stop for a drink. Enjoy the indoor swimming pool, gym and sauna. Business amenities include meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available daily between 8:00 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 5-property class Windermere hotel include Old Laundry Theatre and World of Beatrix Potter.

What's nearby

  • Lake Windermere - 3 min walk - 0.3 km
  • Bowness Pier - 5 min walk - 0.4 km
  • World of Beatrix Potter - 9 min walk - 0.8 km
  • Old Laundry Theatre - 9 min walk - 0.8 km
  • Windermere Jetty Museum of Boats, Steam and Stories - 16 min walk - 1.4 km

Getting around

  • Windermere Station - 4 min drive
  • Manchester Airport (MAN) - 102 min drive

Restaurants

  • ‪Lake View Garden - ‬5 min walk
  • ‪Driftwood - ‬6 min walk
  • ‪Quayside Sports Bar - ‬7 min walk
  • ‪The Old Pump House Coffee Shop - ‬5 min walk
  • ‪Bowness Tap Rooms - ‬6 min walk

About this property

Lakes Hotel and Spa

Luxury hotel with 15 hot tubs and full-service spa
Lakes Hotel and Spa offers its guests a full-service spa, 15 hot tubs, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A fitness centre, spa services, and a terrace are also featured at the luxury Lakes Hotel and Spa. For a fee, parking is available.

This 5-star Windermere hotel is smoke free.

  • 57 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Bar by the pool
  • Dining venue
Lakes Hotel and Spa offers 57 accommodations with a safe and coffee/tea makers. 40-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Lakes Spa. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (GBP 12 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Bar
  • The Waterbird

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15 per person
  • Self-parking fee: GBP 12.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Pool access available from 8:00 AM to 10:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Burnside Hotel Windermere
Best Western Burnside Hotel
Best Western Burnside Windermere
Best Western Burnside
Burnside Hotel Bowness On Windermere
Burnside Hotel BW Premier Collection Windermere
Burnside Hotel BW Premier Collection
Burnside BW Premier Collection Windermere
Burnside BW Premier Collection
The Burnside Hotel Hotel
The Burnside Hotel Windermere
The Burnside Hotel Windermere
Best Western The Burnside Hotel
The Burnside Hotel Hotel Windermere
The Burnside Hotel BW Premier Collection
The Burnside Hotel
Lakes Hotel and Spa Hotel
Lakes Hotel and Spa Windermere
Lakes Hotel and Spa Hotel Windermere

Frequently asked questions

What is the cancellation policy at Lakes Hotel and Spa?

Lakes Hotel and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lakes Hotel and Spa?

As of 8 Dec 2025, prices found for a 1-night stay for 2 adults at Lakes Hotel and Spa on 15 Dec 2025 start from AU$303.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lakes Hotel and Spa?

Yep, Lakes Hotel and Spa has a self car park for GBP 12.00 per night. A self car park is also available, for a fee.

Is there a spa on site at Lakes Hotel and Spa?

Yep, Lakes Spa is available for guests. It has 15 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Lakes Hotel and Spa have a pool?

Lakes Hotel and Spa has an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 8:00 AM to 10:30 PM.

What luxury perks are available at Lakes Hotel and Spa?

Lakes Hotel and Spa features 15 hot tubs, an indoor pool and 2 bars.

Does Lakes Hotel and Spa serve breakfast?

Yeah, our guests adore the buffet breakfast here! Served daily between 8:00 AM and 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Lakes Hotel and Spa?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Lakes Hotel and Spa?

Yep, they've got a poolside bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Lakes Hotel and Spa?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Lakes Hotel and Spa?

No, only service animals are allowed.

Reviews

Lakes Hotel and Spa Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 973 out of 1196 reviews
Rating 8 - Good. 127 out of 1196 reviews
Rating 6 - Okay. 67 out of 1196 reviews
Rating 4 - Poor. 20 out of 1196 reviews
Rating 2 - Terrible. 9 out of 1196 reviews

Reviews

8/10 Good

hennah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the side rooms, not in the main hotel. The heating wasn’t working, there was also a damp smell in the room that would not go away. The rooms needed some modernisation. The spa is more like a leisure club and is very small. Overall underwhelming but it is included in the stay, which is handy. The check in was fine and staff were helpful. Walkable and the location is amazing. Breakfast was lovely too.
Stayed 1 night in Sep 2025

10/10 Excellent

Angela, Benton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one of the best I’ve ever stayed in. Staff were attentive and friendly. Breakfast had excellent variety and really nice. Room was large with a a separate sitting area. My husband didn’t like that the tv was in the sitting area so he couldn’t lie in bed and watch tv but I was really happy about that! Hot tub on our balcony was a delight. Cocktail bar was fab and was the pub and the food on offer. Loved our stay here
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Great staff, quiet position in lovely grounds. Well equipped spa and good sized pool. Very good restaurant a breakfst room both serving great food
Stayed 1 night in Sep 2025

2/10 Terrible

Stephen

Stayed 2 nights in Aug 2025

10/10 Excellent

Rich

Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We couldn’t fault our stay whatsoever! The hotel was amazing, our room was beautiful and the service was exceptional! We absolutely loved the spa and the Mizumi restaurant was amazing! Would definitely recommend
Stayed 2 nights in Aug 2025

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a warm welcome, a complimentary drink upon arrival, the hotel and area was extensively introduced and explained. Staff were wonderful, pool and spa area was gorgeous, and the food was delicious. Absolutely recommend this hotel and definitely re-visiting!!
Stayed 2 nights in Sep 2025

2/10 Terrible

Sanjay

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night in July 2025 for my mother’s retirement and was very disappointed. The room was unclean (marked bedding with hair and rose petals from previous guests, mouldy shower, cobwebs on the ceiling, dusty fixtures). The room was also hot with no air conditioning and very poor soundproofing. When I complained afterwards with photos, the response was dismissive. Instead of a proper redress, I was offered a discount on a future stay. Expedia had to step-in to provide compensation. Importantly, the hotel has self-rated its own five-star rating– and it shows. This was nowhere near genuine five-star standard.
Stayed 1 night in Jul 2025

10/10 Excellent

Lynzie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best ever!!!

Absolutely wonderful from the moment we stepped through the door! We have never been treated so well in any hotel before! Every single member of staff was perfect. Greeted with a glass of prosecco, chauffeur driven Bentley to a restaurant. Felt very special. Thank you each and every one of you who made our stay wonderful 😍
Stayed 2 nights in Aug 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

david, Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Enjoyed the spa facilities.
Stayed 3 nights in Aug 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bank holiday get away

last minute decision to go to the lakes on the final bank holiday weekend and booked Lakes hotel.I have been here on at least a dozen occasions and its my first choice everytime.Upon arrival,i was offered a glass of prosecco and check in was very quick.I was then shown to my room and case carried by Mark who explained how the hot tub worked and various other items in the lovely room.Enjoyed the spa facilities then had dinner in Mizoni fusion restaurant and the food was amazing.Then finished the evening in the hot tub on the balcony of the room.Check out the next morning was 11am but we were allowed to use the spa facilities and car park until 1pm which was great. The staff are fantastic,the hotel second to none,food brilliant and the spa facilities are the best in Bowness in my opinion.Location is brilliant too,a couple of minutes walk from Bowness bay. Cant wait to go back again soon.
Stayed 1 night in Aug 2025

10/10 Excellent

Lutchmee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for my 60th Birthday, i enjoyed my stay overthere, the hotel is beautifully decorated, I cannot find any fault with this hotel
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary stay.

Very nice relaxing stay, disappointed with the service in the restaurant very slow portion size very small for two people also overpriced.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another lovely visit to this fantastic hotel. We will hopefully return again one day
Stayed 1 night in Aug 2025

10/10 Excellent

Kunal

Stayed 2 nights in Aug 2025

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing property, fantastic location, incredible staff so friendly and helpful. Would so highly recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We have been a few times and love it , would definitely recommend it to people
Stayed 1 night in Aug 2025

10/10 Excellent

Saleh, UNDERWOOD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent setup, very friendly staff and nice spa in the room balcony
Stayed 2 nights in Aug 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have nothing but great things to say about the staff and amenities. Everyone was so nice and welcoming and helpful. The terrace was a nice touch with an incredible view of the lake. The room was played out well and very comfortable. Would highly recommend!
Stayed 1 night in Aug 2025

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Stayed 2 nights in Aug 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Here!

Great hotel. Great position. Great spa. Lovely bar area both in the hotel and the separate pub. Mizumi. Wow. What an incredible meal and a fantastic vibe inside too!
Stayed 1 night in Aug 2025

10/10 Excellent

Stewart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolutely beautiful hotel with stunning views over Lake Windermere. Add in the lovely staff and the amazing food in Mizumi and you will struggle to find a better hotel anywhere in the UK. We will definitely be back.
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a fantastic 3 night stay , from the moment we arrived we was greeted with lovely friendly staff, our room was on the lower floor, well equipped but I would book the room with private hut tub when we return. Can not find fault with anything about this outstanding hotel, the location is especially good.
Stayed 3 nights in Aug 2025