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Lakes Hotel and Spa

5.0 star property
Luxury hotel with 15 hot tubs and full-service spa

Photo gallery for Lakes Hotel and Spa

Front of property
Penthouse with Roof Top Hot Tub (Adults Only)
Penthouse with Roof Top Hot Tub (Adults Only) | Terrace/patio
Standard Double room with Hot Tub (Adults Only)
Lobby sitting area

Popular amenities

  • Gym
The current price is AU$379
includes taxes & fees
14 Aug - 15 Aug

Explore the area

Map
Kendal Road, Bowness, Windermere, England, LA23 3EP
  • Lake Windermere
    ‪3 min walk‬
  • Bowness Pier
    ‪5 min walk‬
  • World of Beatrix Potter
    ‪9 min walk‬

Room options

View all photos for Standard Double Room with Hot Tub (Small, Adults only)

Standard Double Room with Hot Tub (Small, Adults only)

Standard Double Room with Hot Tub (Small, Adults only)

9.8 out of 10
Exceptional
(18 reviews)

Highlights

Private hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Ground Floor Double

Ground Floor Double

Ground Floor Double

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Exterior Suite with Hot Tub (Adults Only)

Exterior Suite with Hot Tub (Adults Only)

Exterior Suite with Hot Tub (Adults Only)

Highlights

Private hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Exterior Double Room (Direct Access to Lakes Spa)

Exterior Double Room (Direct Access to Lakes Spa)

Exterior Double Room (Direct Access to Lakes Spa)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Exterior Suite with Hot Tub sleeps 4 (Adults Only)

Exterior Suite with Hot Tub sleeps 4 (Adults Only)

Exterior Suite with Hot Tub sleeps 4 (Adults Only)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 4
  • 1 King Bed

View all photos for Exterior Cosy Double Room

Exterior Cosy Double Room

Exterior Cosy Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom First Floor Apartment on Two Levels with Built in Beds

Two Bedroom First Floor Apartment on Two Levels with Built in Beds | Private kitchen

Two Bedroom First Floor Apartment on Two Levels with Built in Beds

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Standard Double room with Hot Tub (Adults Only)

Standard Double room with Hot Tub (Adults Only)

Standard Double room with Hot Tub (Adults Only)

9.8 out of 10
Exceptional
(42 reviews)

Highlights

Private hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Exterior Cosy Double Room with Bunk/Twin Beds

Exterior Cosy Double Room with Bunk/Twin Beds

Exterior Cosy Double Room with Bunk/Twin Beds

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Lake Suite with Hot Tub (Adults Only)

Lake Suite with Hot Tub (Adults Only)

Lake Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(1 review)

Highlights

Private hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hairdryer
Coffee/tea maker
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(19 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Hot Tub (Adults Only)

Junior Suite with Hot Tub (Adults Only)

Junior Suite with Hot Tub (Adults Only)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Private hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Bowness Suite with Hot Tub (Adults Only)

Bowness Suite with Hot Tub (Adults Only)

Bowness Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Private hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Windermere Suite with Hot Tub (Adults Only)

Windermere Suite with Hot Tub (Adults Only)

Windermere Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Roof Top Suite with Hot Tub (Adults Only)

Roof Top Suite with Hot Tub (Adults Only)

Roof Top Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Snug Double

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Snug Double

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Small Double

Small Double

Small Double

9.8 out of 10
Exceptional
(16 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Sleeps Three)

Family Room (Sleeps Three)

Family Room (Sleeps Three)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Room

Superior Room

Superior Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Sleeps Six)

Family Room (Sleeps Six)

Family Room (Sleeps Six)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 6
  • 1 King Bed and 2 Single Bunk Beds

View all photos for Two Bedroom First Floor Apartment on Two Levels

Two Bedroom First Floor Apartment on Two Levels

Two Bedroom First Floor Apartment on Two Levels

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Penthouse with Roof Top Hot Tub (Adults Only)

Penthouse with Roof Top Hot Tub (Adults Only) | Terrace/patio

Penthouse with Roof Top Hot Tub (Adults Only)

8.0 out of 10
Very good
(2 reviews)

Highlights

Private hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

About the area

Windermere

A luxury stay in the heart of Windermere awaits you at Lakes Hotel and Spa. Within a short 5-minute stroll, you'll find Lake Windermere and Bowness Pier. Highlights at this hotel include 2 bars/lounges, 15 hot tubs and a full-service spa. .A day of pampering at Lakes Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and mani/pedis. The bistro, The Bar, serves British cuisine and is open for lunch and dinner. At the hotel's own poolside bar, you can stop for a drink. Enjoy the indoor swimming pool, gym and sauna. Business amenities include meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available daily between 8:00 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle. .In proximity to this 5-property class Windermere hotel you'll find Coniston Water.

What's nearby

  • Lake Windermere - 3 min walk - 0.3 km
  • Bowness Pier - 5 min walk - 0.4 km
  • World of Beatrix Potter - 9 min walk - 0.8 km
  • Windermere Jetty Museum of Boats, Steam and Stories - 16 min walk - 1.4 km
  • Blackwell, The Arts & Crafts House - 2 min drive - 2.3 km

Getting around

  • Windermere Station - 4 min drive
  • Manchester Airport (MAN) - 102 min drive

Restaurants

  • ‪The Pier Coffee Shop - ‬5 min walk
  • ‪The Boathouse Bar & Restaurant - ‬9 min walk
  • ‪The Lake View - Bowness - ‬5 min walk
  • ‪Trattoria - ‬9 min walk
  • ‪Costa Coffee - ‬7 min walk

About this property

Lakes Hotel and Spa

Luxury hotel with 15 hot tubs and full-service spa
Lakes Hotel and Spa offers its guests a full-service spa, 15 hot tubs, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A fitness centre, spa services, and a terrace are also featured at the luxury Lakes Hotel and Spa. For a fee, parking is available.

This 5-star Windermere hotel is smoke free.

  • 57 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Bar by the pool
  • Dining venue
Lakes Hotel and Spa offers 57 accommodations with a safe and coffee/tea makers. 40-inch flat-screen televisions come with digital channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Lakes Spa. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (GBP 12 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Bar
  • The Waterbird

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15 per person
  • Self-parking fee: GBP 12.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Pool access available from 8:00 AM to 10:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Burnside Hotel Windermere
Best Western Burnside Hotel
Best Western Burnside Windermere
Best Western Burnside
Burnside Hotel Bowness On Windermere
Burnside Hotel BW Premier Collection Windermere
Burnside Hotel BW Premier Collection
Burnside BW Premier Collection Windermere
Burnside BW Premier Collection
The Burnside Hotel Hotel
The Burnside Hotel Windermere
The Burnside Hotel Windermere
Best Western The Burnside Hotel
The Burnside Hotel Hotel Windermere
The Burnside Hotel BW Premier Collection
The Burnside Hotel
Lakes Hotel and Spa Hotel
Lakes Hotel and Spa Windermere
Lakes Hotel and Spa Hotel Windermere

Frequently asked questions

What is the cancellation policy at Lakes Hotel and Spa?

Lakes Hotel and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lakes Hotel and Spa?

As of 26 July 2025, prices found for a 1-night stay for 2 adults at Lakes Hotel and Spa on 14 Aug 2025 start from AU$379.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lakes Hotel and Spa?

Yep, Lakes Hotel and Spa has a self car park for GBP 12.00 per night.

Is there a spa on site at Lakes Hotel and Spa?

Yep, Lakes Spa is available for guests. It has 15 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Lakes Hotel and Spa have a pool?

Lakes Hotel and Spa has an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 8:00 AM to 10:30 PM.

What luxury perks are available at Lakes Hotel and Spa?

Lakes Hotel and Spa features 15 hot tubs, an indoor pool and 2 bars.

Does Lakes Hotel and Spa serve breakfast?

Yeah, our guests adore the buffet breakfast here! Served daily between 8:00 AM and 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Lakes Hotel and Spa?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Lakes Hotel and Spa?

Yep, they've got a poolside bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Lakes Hotel and Spa?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Lakes Hotel and Spa?

No, only service animals are allowed.

Lakes Hotel and Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 905 out of 1100 reviews
Rating 8 - Good. 112 out of 1100 reviews
Rating 6 - Okay. 59 out of 1100 reviews
Rating 4 - Poor. 17 out of 1100 reviews
Rating 2 - Terrible. 7 out of 1100 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay and relax, little pricey for drinks if I had to complain about something.
Stayed 1 night in Apr 2025

10/10 Excellent

Adam

Stayed 1 night in Apr 2025

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boyfriends birthday treat away

Everything has been just amazing! The staff are very helpful and friendly, with such attention to detail. Our room was stunning (we stayed in the Bowness Suite) with the best views ever over the lake! Booked the Bentley to take us down to a restaurant in the harbour for dinner with was ace and such a great touch from the hotel! Spent lots of time in the private hot tub watching the fighter jets fly low over the lake. It's beem magical, I can't fault a single thing. Thank you!
Stayed 1 night in Apr 2025

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!!!

This was our second stay at Lakes Hotel & Spa and wow it was just as special as our last. Thank you so much for being so attentive and lovely throughout our stay. It was so nice to have some staff members remember us from our first stay too! We will 100% be back. Couldn’t rate this place higher if I tried!
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place in Bowness

Second visit for my wife’s 40th and it never disappoints. Stayed in a double room with Hottub which has amazing views of the lake, rooms are perfect, staff great including drinks and breakfast. Will certainly return
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel. Staff were lovely, nothing was too much trouble. Everything within walking distance. Lots to do in and around Windermere. Will definitely be making a return!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Tzvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Mert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha, Halifax

Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldnt fault anything apart from we were in room 131 and the privacy in the hot tub lacked a bit. Everyone that passed either on foot or in a car were gawping at us. A non clear banister would stop this. My wife felt a little bit awkward walking to and from the tub.
Stayed 1 night in Apr 2025

10/10 Excellent

Kurtis

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place, mark was lovely
Stayed 1 night in Apr 2025

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay spa was excellent,mizumi food was spot on definitely go again
Stayed 1 night in Apr 2025

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel , plenty of parking. Prosecco on arrival. Room was really nice. Spa was ace. Breakfast was really nice. Will definitely stay again
Stayed 1 night in Apr 2025

10/10 Excellent

Mandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff we encountered were really helpful and friendly. I accidentally locked myself out my locker at the spa at check out date and the staff were more than happy to help. We were greeted with a welcome drink and after we completed check in, we were told we were upgraded to a room with a hot tub. Oliver helped us to our room and explained how to use the hot tub and explained that the hot tub may be noisy as it is closer to the room than the floors above. The bathrooms may need a little upgrade, however, the room itself was lovely and relaxing. The spa is nice and relaxing. It isn’t big, however it has the essential, changing rooms with Elemis products, pool, 2 x hot tubs, plunge pool, sauna and steam room. You can get a drink from the bar from inside the spa. Only small con I have is there isn’t many loungers to chill on, however, this will not stop me from going back. The breakfast was in a beautiful room and really nice spread and options. Staff were a delight too. The hotel and spa was beautiful and I cannot wait to return. It is £12 to park your car there, however, it is for the full duration of your stay. The only minor con is the guests who stay in the hot tub, you are on the full view of people, please be mindful of what everyone can see what you are doing.
Stayed 1 night in Apr 2025

10/10 Excellent

Rizwan

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Excellent from start middle and end!
Stayed 1 night in Apr 2025

10/10 Excellent

Lewis

Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay, room was spotless and spa/pub was great
Stayed 2 nights in Apr 2025

10/10 Excellent

Terri Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with lovely staff
Stayed 1 night in Feb 2025

10/10 Excellent

Samantha

Stayed 1 night in Apr 2025

8/10 Good

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Not 5 star but could easily be.

Our stay was fantastic and we were made very welcome and cared for. I would absolutley recommend this hotel and its restaurant! But I would make those I recommend to aware of the following. A few observations: Lots of reviews agreeing the hotel could be 5 star but is not due to a few items. No body lotion in room, No ev charging capability, Balcony glass dirty, cleaners did not attempt to clean it, No coffee choice/ machine at breakfast, quality of coffee was poor, Poor quality tea in rooms (pg ‘tips). Other hotels with fewer starts collaborate with local tea companies. Walk through car park then pub to access spa is not 5 star. Charging those who book indirectly for parking is not a great experience and leaves a bad taste in check out.
Stayed 3 nights in Apr 2025