Sonesta Select Newark Christiana Mall

3.0 star property
Hotel with free parking, near Christiana Mall

Photo gallery for Sonesta Select Newark Christiana Mall

Terrace/patio
Indoor pool
Lobby
Lobby
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Parking included
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
The current price is AU$156
includes taxes & fees
13 Dec - 14 Dec

Explore the area

View map
48 Geoffrey Dr, Newark, DE, 19713
  • Place, Christiana Care Health System
    ‪13 min walk‬
  • Place, Abbey Medical center
    ‪17 min walk‬
  • Place, Omega Shops Shopping Center
    ‪4 min drive‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪32 min drive‬

Room options

Room, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(66 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Mobility Tub)

8.0 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds (One Bedroom)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible (Hearing One Bedroom)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible (Hearing One Bedroom)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds

7.8 out of 10
Good
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility Rollin Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility Rollin Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility Tub)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed with Sofa bed (Balcony & Courtyard View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible (Hearing Courtyard View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed with Sofa bed (Courtyard View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Newark

At Sonesta Select Newark Christiana Mall you'll be within a 15-minute walk of Christiana Care Health System and 1.8 km (1.1 mi) from Brandywine Valley. Highlights at this hotel include an indoor swimming pool, free self-parking and a 24-hour gym. .This pet-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include a 24-hour business centre and coffee/tea in a common area. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 10-minute drive of this 3-property class Newark hotel include Christiana Mall and University of Delaware.

What's nearby

  • Christiana Care Health System - 13 min walk - 1.1 km
  • Abbey Medical center - 17 min walk - 1.5 km
  • Christiana Mall - 1 min drive - 1.1 km
  • Hale-Byrnes House - 2 min drive - 2.5 km
  • Omega Shops Shopping Center - 4 min drive - 3.9 km

Getting around

  • Newark Station - 11 min drive
  • Philadelphia International Airport (PHL) - 34 min drive

Restaurants

  • ‪P.F. Chang's China Bistro - ‬4 min drive
  • ‪Five Guys - ‬5 min drive
  • ‪The Cheesecake Factory - ‬5 min drive
  • ‪Chiwa Bistro - ‬5 min drive
  • ‪Tommy's Tavern + Tap - ‬4 min drive

About this property

Sonesta Select Newark Christiana Mall

Hotel with free parking, near Christiana Mall
Sonesta Select Newark Christiana Mall offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 650 square feet (60 square metres) and includes conference space. Sonesta Select Newark Christiana Mall also features a terrace, a garden, and a picnic area. Free self parking is available.

This 3-star Newark hotel is smoke free.

  • 1 building
  • 152 guestrooms or units
  • 4 levels
  • Conference rooms
  • 650 sq ft of conference space
  • 60 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
Sonesta Select Newark Christiana Mall offers 152 accommodations with coffee/tea makers and a hairdryer. 27-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Newark hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 650 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Christiana Marriott
Courtyard Christiana
Courtyard Marriott Christiana
Courtyard Marriott Wilmington Christiana
Courtyard Marriott Wilmington Christiana Hotel
Courtyard Marriott Wilmington Christiana Hotel Newark Mall
Courtyard Marriott Wilmington Newark Christiana Mall
Marriott Christiana
Courtyard Marriott Wilmington Newark Christiana Mall Hotel
Courtyard Marriott Wilmington Christiana Mall Hotel
Courtyard Marriott Wilmington Christiana Mall
Sonesta Select Newark
Sonesta Select Newark Christiana Mall Hotel
Sonesta Select Newark Christiana Mall Newark
Sonesta Select Newark Christiana Mall Hotel Newark
Courtyard by Marriott Wilmington Newark / Christiana Mall

Frequently asked questions

What is the cancellation policy at Sonesta Select Newark Christiana Mall?

Sonesta Select Newark Christiana Mall offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sonesta Select Newark Christiana Mall?

As of 4 Dec 2025, prices found for a 1-night stay for 2 adults at Sonesta Select Newark Christiana Mall on 13 Dec 2025 start from AU$155.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sonesta Select Newark Christiana Mall?

Yep, Sonesta Select Newark Christiana Mall has a free self car park.

Does Sonesta Select Newark Christiana Mall have a pool?

Sonesta Select Newark Christiana Mall has an indoor pool. The pool is open 8:00 AM to 10:00 PM.

Is there a free airport shuttle available at Sonesta Select Newark Christiana Mall?

No, Sonesta Select Newark Christiana Mall does not offer an airport shuttle service.

What time are check-in & check-out at Sonesta Select Newark Christiana Mall?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sonesta Select Newark Christiana Mall?

Dogs are welcome at Sonesta Select Newark Christiana Mall, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Reviews

Sonesta Select Newark Christiana Mall Reviews

7.6

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 537 out of 1190 reviews
Rating 8 - Good. 239 out of 1190 reviews
Rating 6 - Okay. 176 out of 1190 reviews
Rating 4 - Poor. 114 out of 1190 reviews
Rating 2 - Terrible. 124 out of 1190 reviews

Reviews

10/10 Excellent

Vynisha

Stayed 1 night in Aug 2025

2/10 Terrible

Cyd

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Why am i paying $120+$$$$ per night as an out of state guest? The rooms are dirty , mirrors needed cleaning, carpet stinks, mattress feels like there's a hole in the middle, the iron was filthy & made a mess of my newly bouggt white pants. Walking toward the elevator and the elevator smells like crude oil/gasoline, the carpet & all the furniture are all filthy, our bed sheets/comforters were unclean, towels in the shower weren't all clean, no complementary breakfast etc. It was a total nightmare. But the most disgusting thing for me was, seeing a resident sitting in the lobby bare feet & nasty. Also lots of garbage in the front of most rooms. Something I've never ever experienced in my life. Ive stayed @ the said Hotel in St Maarten & my stay was excellent. But my recent experience in Delaware, is one for the books. Never ever would i recommend the Sonesta in Delaware to anyone.
Stayed 3 nights in Aug 2025

8/10 Good

Gedwin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to clean the carpets, it gives the hotel a bad odor and replace ceiling tiles. Also around the parking area needs maintenance
Stayed 1 night in Aug 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Aug 2025

6/10 Okay

Benetta

Liked: Room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Nice front desk, condition not so much

Their system was down, no room key can be issued. Front desk lady had to open the door for us, we will have to keep it unlocked while going back to luggage. Room had a weird smell, they tried to cover it with spray but still pretty strong. Front desk lady was very nice though. The area not so much, had random homeless people hanging around parking lot in their car.. I guess that’s why you can see cameras everywhere. At least they tried.
Stayed 1 night in Aug 2025

4/10 Poor

paul

Disliked: Amenities, property conditions & facilities
none of the doors open from the outside, after being told to find a place to park near the room and then bring all your things to the front door. The TV didn't work, I was offered to switch rooms when I discovered at 9pm, but it was too late. There is no coffee/ food service on site, just coffee in the room; the kitchen is "under renovation" But the real problem here is the obvious drug trafficking and drug use on site. I saw at least one deal happening, and there were multiple people passed out in cars in the parking lot after getting high. It was blatant and so in the open I can only imagine that it was a known problem. I appreciate that there are drugs and users everywhere, but I was shocked. I would avoid this hotel, and I will never be going back.
Stayed 1 night in Aug 2025

8/10 Good

Altara

Stayed 1 night in Aug 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Antwi-Boasiako

Liked: Staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Tina

Travelled with partner
The overall property is average. Checking in and out takes longer than I expected.
Stayed 1 night in Aug 2025

2/10 Terrible

Marlene

Travelled with partner
Disliked: Cleanliness
We checked in in the afternoon and immediately left. When we returned for the night at approximately 9:30 PM, we found by the bathroom was dirty. The shower had trash in it and was completely unusable. There were feces on the bathroom wall in multiple places. Upon checkout, I informed the front desk agent that the bathroom had not been cleaned. I did not go into details as I never intend to stay at this hotel again.
Stayed 1 night in Aug 2025

6/10 Okay

Marshall

Disliked: Property conditions & facilities
The room was hot when we entered and the air conditioner just couldn’t cool the room. Ice machine wasn’t working had to go upstairs. There was no breakfast available. Liked microwave and small refrigerator
Stayed 1 night in Aug 2025

6/10 Okay

Tia

The room was clean, but hallways were dirty.
Stayed 1 night in Aug 2025

2/10 Terrible

Jenn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay

Most unpleasant. Manager was horrible. The staff did their best. Could not get cards to open the room door. Pictures on line were not accurate at all. Location was good. That was the only good thing about our stay.
Stayed 5 nights in Aug 2025

6/10 Okay

Salma

Business traveller
Disliked: Amenities, property conditions & facilities
Hoyel loby is not clean, 150 deposit is very high no breakfast made me mad
Stayed 1 night in Aug 2025

8/10 Good

Shelby

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Everything about my stay was amazing except for the $150 hold placed on my card in addition to paying for the room.
Stayed 1 night in Aug 2025

6/10 Okay

Tracy

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Terry was great! Very helpful and informative. Any negative feedback has nothing to do with him. Room 109. Terry was great to hand deliver our key when someone else had the one device to make keys. Took a couple hours. Odd. Pillows smelled like sour feet. Terry promptly helped fix that too. Room sink is very clogged and we had to use the bathtub to brush out towel. This is our third visit and it’s always very short staffed with thankfully nice staff because there’s a lot of stuff each time. And why is there a kitchen but it’s never up and running? So much lost revenue and inconvenience for guests.
Stayed 1 night in Aug 2025

4/10 Poor

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty and had what I assume was something dropped on the floor at one point thrown on the wall. The carpets were filthy all over the hotel and appeared to have not been cleaned in years. The photographs on your website didn’t mirror the property at all and it was very disappointing. Finally there was rarely someone at the front desk and when there was they weren’t in a uniform and didn’t look to work there.
Stayed 2 nights in Aug 2025

4/10 Poor

Regina

Travelled with family, Business traveller
Disliked: Staff & service, amenities
I always book hotels that have a complementary breakfast. When I checked in, aside from not being able to understand what the attendant was saying, I was told that breakfast was no longer an option as they were undergoing renovations . There were no renovations to be seen It would be nice that I knew in advance that breakfast was not an option as I would never have stayed this hotel.. I was told to move my car to behind the hotel for easier access to my hotel room. When I moved my car, my room key did not operate the outside entrances. I had to then schlep all of my luggage to the front of the hotel and use the main entrance. When I brought this to the attention of the check-in attendant, I was told that there was nothing he could do as the keys were made in advance, and they couldn't do anything about it. So, using external doors was fine if you wanted to leave, but you had to come back in the main entrance. Ridiculously inconvenient. I don't think the hotel was super clean, but it wasn't terribly unbearable. The beds were very comfortable. However, the water in the tub did not drain efficiently. And I firmly believe that the hotel was understaffed. There was one person working behind the desk. And he actually had to leave his post to go help another guest to get into her room as her room key was not working similar to me. He was very friendly however you could tell that he was doing more than one job with minimal help I will never stay at this hotel again.
Stayed 1 night in Aug 2025

2/10 Terrible

Diane, SANDS POINT

Disliked: Staff & service
Disaster of a front office.
Stayed 1 night in Aug 2025

8/10 Good

Raffaella

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Sharmaine

Disliked: Staff & service, amenities
You get what you pay for! I selected this hotel because of the location and the price. The location was great, near shopping, restaurants and the highway. The hotel common areas furniture and carpeting were dirty, dingy and worn. I had to return to the reception desk multiple times and had to move my room twice before I got settled in a functioning room. The first room the television wasn't working, the second room door key did not open the door (a problem that I heard two other guests complain about) and the third room did not have an iron! I was in a last-minute pinch so it was O, K, but I would not go back there
Stayed 1 night in Aug 2025

6/10 Okay

Danielle

Disliked: Cleanliness
Stayed 2 nights in Aug 2025