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Hope Lake Lodge & Indoor Waterpark

3.5 star property
Lakefront hotel with 2 restaurants and 2 indoor pools

Photo gallery for Hope Lake Lodge & Indoor Waterpark

Exterior
2 bars/lounges
Lobby
Gazebo
Water park

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Breakfast available
  • Room service
  • Gym

Explore the area

View map
2000 NYS Rt. 392, Cortland, NY, 13045
  • Place, Cascades Indoor Waterpark
    ‪5 min walk‬
  • Place, Greek Peak Mountain Resort
    ‪13 min walk‬
  • Place, State University of New York-Cortland
    ‪16 min drive‬
  • Airport, Ithaca, NY (ITH-Tompkins Regional)
    ‪36 min drive‬

Room options

View all photos for North Wood Suite- Waterpark Access Additional

North Wood Suite- Waterpark Access Additional

North Wood Suite- Waterpark Access Additional

8.2 out of 10
Very good
(21 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Kitchen
  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed OR 1 Queen Sofa Bed

View all photos for Loon Hollow Suite - Waterpark Access Additional

Loon Hollow Suite - Waterpark Access Additional

Loon Hollow Suite - Waterpark Access Additional

8.6 out of 10
Excellent
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 62 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 6
  • 1 Queen Murphy Bed and 1 Queen Bed

View all photos for Split Rock Suite - Waterpark Access Additional

Split Rock Suite - Waterpark Access Additional

Split Rock Suite - Waterpark Access Additional

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 77 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 8
  • 2 Queen Beds, 1 Queen Murphy Bed and 1 Queen Sofa Bed

View all photos for Cedar River Suite - Waterpark Access Additional

Cedar River Suite - Waterpark Access Additional

Cedar River Suite - Waterpark Access Additional

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 115 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 10
  • 3 Queen Beds and 2 Queen Sofa Beds

View all photos for Ledge Rock Suite (Waterpark Access Additional)

Ledge Rock Suite (Waterpark Access Additional) | In-room dining

Ledge Rock Suite (Waterpark Access Additional)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 73 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Murphy Bed and 1 Queen Sofa Bed

View all photos for Roaring Brook Suite - Waterpark Access Additional

Roaring Brook Suite - Waterpark Access Additional

Roaring Brook Suite - Waterpark Access Additional

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Kitchen
  • 52 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Sofa Bed and 1 Queen Murphy Bed

View all photos for Highfalls Suite (Waterpark Access Additional)

Highfalls Suite (Waterpark Access Additional)

Highfalls Suite (Waterpark Access Additional)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 91 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 8
  • 2 Queen Beds and 2 Queen Sofa Beds

View all photos for Eagles Nest Suite (Waterpark Access Additional)

Eagles Nest Suite (Waterpark Access Additional)

Eagles Nest Suite (Waterpark Access Additional)

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 93 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 8
  • 2 Queen Beds, 1 Queen Murphy Bed and 1 Queen Sofa Bed

View all photos for River Rock Suite (Waterpark Access Additional)

River Rock Suite (Waterpark Access Additional)

River Rock Suite (Waterpark Access Additional)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 103 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 10
  • 2 Queen Beds, 1 Queen Murphy Bed and 2 Queen Sofa Beds

About the area

Cortland

A family-friendly stay in Cortland awaits you at Hope Lake Lodge & Indoor Waterpark. Within steps you'll find Hope Lake and Tuller Hill State Forest within a short 5-minute stroll. Highlights at this beach hotel include 2 restaurants, 2 indoor swimming pools and a full-service spa. .A relaxing day at Waterfalls Spa can include massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The steakhouse, Carvers Steakhouse, serves American cuisine and is open for breakfast, lunch and dinner. With 2 lounge bars to choose from, you can enjoy a drink at the hotel. With ski-in ski-out access, there's more time for downhill skiing and cross-country skiing and you'll find skiing lessons on site. 4500 square feet (405 square metres) of event facilities include meeting rooms and a conference centre. Plus you'll find a water park, an outdoor swimming pool and free Wi-Fi in public areas. Each morning cooked-to-order breakfast is served between 8:00 AM and 11:00 AM. There's also free self parking, along with the convenience of a free ski shuttle. .Near this 3.5-property class Cortland hotel, you'll find Greek Peak Mountain Resort.

What's nearby

  • Hope Lake - 2 min walk - 0.2 km
  • Cascades Indoor Waterpark - 5 min walk - 0.5 km
  • Greek Peak Mountain Resort - 13 min walk - 1.1 km
  • State University of New York-Cortland - 16 min drive - 14.6 km
  • Cornell University - 36 min drive - 37.5 km

Getting around

  • Ithaca, NY (ITH-Tompkins Regional) - 29 min drive

Restaurants

  • ‪McDonald's - ‬15 min drive
  • ‪Dunkin' - ‬9 min drive
  • ‪A&W Restaurant - ‬12 min drive
  • ‪Applebee's Grill + Bar - ‬12 min drive
  • ‪Dunkin' - ‬12 min drive

About this property

Hope Lake Lodge & Indoor Waterpark

Lakefront hotel with 2 restaurants and 2 indoor pools
Have fun with on-site winter activities, including downhill skiing, cross-country skiing and snowboarding, and in warmer months enjoy mountain biking and fishing. After a day on the snow, indulge in a treatment at the full-service spa, soothe your muscles in the hot tub or take an invigorating swim in one of the 2 indoor swimming pools. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Conveniences like ski storage, skiing lessons and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. WiFi is free in public spaces. This ski hotel also offers an outdoor pool, a children's pool and a 24-hour fitness centre. Free self parking is available.

This 3.5-star Cortland hotel is smoke free.

  • 1 building
  • 106 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 4500 sq ft of conference space
  • 405 sq. m of conference space
  • Built in 2009
  • Deli
  • Supervised kids' activities (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Conference centre
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Outdoor picnic space
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Hope Lake Lodge & Indoor Waterpark offers 106 air-conditioned accommodations with fireplaces and DVD players. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels. Accommodation at this 3.5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Waterfalls Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

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  • Free WiFi
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, 404 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 9 to 15 for adults and USD 9 to 15 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Carvers Steakhouse

Things to do

  • 2 indoor pools
  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Cross-country skiing
  • Downhill skiing
  • Fishing
  • Fitness classes
  • Full-service spa
  • Hiking/biking trails
  • Hot tub
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow tubing
  • Snowboarding
  • Snowshoeing
  • TV in common areas
  • Water park
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference centre (4,500 square foot of space)
  • Meeting rooms

Outdoors

  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet (86 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (76 centimetre high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.00 to 15.00 for adults and USD 9.00 to 15.00 for children
  • Late check-out fee: USD 30.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, window guards and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Eurocard and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, window guards and outdoor lighting in all accommodation.

We should mention

  • Pool access available from noon to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hope Lake Indoor Waterpark
Hope Lake Indoor Waterpark Cortland
Hope Lake Lodge
Hope Lake Lodge & Indoor Waterpark
Hope Lake Lodge & Indoor Waterpark Cortland
Indoor Lodge
Hope Lake Lodge Indoor Waterpark Cortland
Hope Lake Lodge Indoor Waterpark
Hope Lake & Indoor Waterpark
Hope Lake Lodge & Indoor Waterpark Hotel
Hope Lake Lodge & Indoor Waterpark Cortland
Hope Lake Lodge & Indoor Waterpark Hotel Cortland

Frequently asked questions

Is parking available at Hope Lake Lodge & Indoor Waterpark?

Yep, Hope Lake Lodge & Indoor Waterpark has a free self car park.

Is there a spa on site at Hope Lake Lodge & Indoor Waterpark?

Yep, Waterfalls Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hope Lake Lodge & Indoor Waterpark have a pool?

Take your pick from 2 indoor swimming pools, an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open noon to 8:00 PM.

Does Hope Lake Lodge & Indoor Waterpark have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hope Lake Lodge & Indoor Waterpark?

Hope Lake Lodge & Indoor Waterpark features 2 indoor pools, a full-service spa and an outdoor pool. All guestrooms come with pillowtop beds, premium bedding and fireplaces.

What makes Hope Lake Lodge & Indoor Waterpark a romantic place to stay?

1 hot tub and a bar, as well as pillowtop beds and fireplaces in the guestrooms, help set the scene for a romantic weekend at Hope Lake Lodge & Indoor Waterpark.

Is Hope Lake Lodge & Indoor Waterpark family-friendly?

You bet! With amenities such as a children's pool, children's meals and supervised childcare, it's no surprise that Hope Lake Lodge & Indoor Waterpark is a hit with families.

Does Hope Lake Lodge & Indoor Waterpark serve breakfast?

Sure does, cooked-to-order breakfast is served daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hope Lake Lodge & Indoor Waterpark?

No, Hope Lake Lodge & Indoor Waterpark does not offer an airport shuttle service.

Is there a bar or restaurant at Hope Lake Lodge & Indoor Waterpark?

Yep, you can grab a meal at Hope Lake Lodge & Indoor Waterpark's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Hope Lake Lodge & Indoor Waterpark?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Hope Lake Lodge & Indoor Waterpark?

No, only service animals are allowed.

Hope Lake Lodge & Indoor Waterpark Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 427 out of 800 reviews
Rating 8 - Good. 230 out of 800 reviews
Rating 6 - Okay. 84 out of 800 reviews
Rating 4 - Poor. 39 out of 800 reviews
Rating 2 - Terrible. 20 out of 800 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the setting. Very 'Dirty Dancing' Great little shop where you can get snacks, Starbucks coffee etc.
Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Stayed 2 nights in Apr 2025

10/10 Excellent

Christy A

Stayed 1 night in Jul 2025

8/10 Good

Melissa

Stayed 3 nights in Jul 2025

10/10 Excellent

Kathleen, West Chester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay while attending a baseball tournament in the area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean! Friendly staff and a Starbies!
Stayed 1 night in Jul 2025

8/10 Good

Yoon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it is good trip .
Stayed 1 night in Jul 2025

8/10 Good

Varun

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Overall, it was a great experience. The property especially near the swimming pool needs to be cleaner. I found a chipped nail there. The kitchen was great but it would help if a kettle was added. The room was quiet and comfortable. The hot tub and pool hours for the hotel was very short and we couldn’t make it most days as it shut down at 7 pm. The hot tub needs to be open after hours. The waterpark had lifeguards everywhere which was great. The property had scenic views and opportunities to walk. We loved the cleanliness of the property and helpful nature of the staff.
Stayed 4 nights in Jul 2025

10/10 Excellent

Crystal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property! Room was perfect and clean. I felt safe alone with my child. Definitely will be back
Stayed 1 night in Jul 2025

8/10 Good

Eva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Corina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall the stay is okay
Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Peter

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Way overpriced for what the hotel offers
Stayed 2 nights in Jun 2025

8/10 Good

Heather, Canandaigua

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place. Room was nice & spacious. We loved the outdoor pool, hot tub & restaurant across the street!
Stayed 1 night in Jun 2025

10/10 Excellent

Angela

Stayed 2 nights in Jun 2025

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area, the only improvement Id make is having staff to clean up common areas on busy weekends. But thats more on the guests that are slobs. Staff are kind and always smiling, property is fantastic!
Stayed 1 night in Jun 2025

8/10 Good

Aliaksandra

Liked: Cleanliness, amenities, property conditions & facilities
Only minus was,we didn’t had hot water in a room other things was excelent
Stayed 1 night in Jun 2025

10/10 Excellent

Micheline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

alyssa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a quick family getaway.
Stayed 1 night in Jun 2025

10/10 Excellent

Alexandre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 2 nights in Jun 2025

4/10 Poor

JASON, Gainesville

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We were so excited to visit the lodge. Until we got there. Let’s start off with… The water park opens at 4pm!!! I booked it for my kids!!! Are you kidding me? Next, the restaurant was closed 2.5 of our 3.5 day stay. If you don’t know-it’s the ONLY restaurant on the property which is located in the middle of nowhere! We showed up to the bar to order from the limited menu but they were 5 minutes from shutting down , and the cook had left! It was 8:55pm on vacation. Then, the lady told us they open back up at 10p for a couple hours but guess what? That late night menu has like 6 gross things on it. The next day we booked a spa appointment online. Then, when we showed up, they told us that they didn’t know anybody scheduled anything and so they sent everyone home!! To top it off we drive to Cortland. They literally close all the restaurants at 9pm! We barely made it in into a pizza place that closed at 10p for them to tell us that most of the menu is not available because it’s in the freezer. They are stuck in 2020 and refuse to change. The only good thing about the trip was some hiking in Ithaca. The city of Skaneateles was so cute but FULL of pride flags. No thank you. It felt gross there. Especially to see a Pride flag in front of an Episcopal Church. I thank God we live in the beautiful state of Florida. This entire area does not suffer from working too hard or wanting to rank highly on customer service. They should put a sign out that says “tourists don’t come.”
Stayed 3 nights in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
This is a great place to stay in the Finger Lakes region. I love the suites with several bed options for when I’m traveling with friends.
Lobby
Kitchen
Stayed 2 nights in Jun 2025

10/10 Excellent

Stacy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay! The inside was
Stayed 2 nights in Jun 2025