Fairmont Chateau Whistler

4.5 star property
Slopeside fun with 5 restaurants and full-service spa

Photo gallery for Fairmont Chateau Whistler

Indoor pool, outdoor pool, pool loungers
Exterior
Ballroom
5 restaurants, dinner served, American cuisine
Lobby

Popular amenities

The current price is AU$634
includes taxes & fees
25 Aug - 26 Aug

Explore the area

Map
4599 Chateau Blvd, Whistler, BC, V8E 0Z5
  • Whistler Blackcomb Ski Resort
    ‪2 min walk‬
  • Fairmont Chateau Whistler Golf Club
    ‪6 min walk‬
  • Whistler Mountain Bike Park
    ‪10 min walk‬
  • Whistler, BC (YWS-Green Lake Seaplane Base)
    ‪10 min drive‬

Room options

Suite, 1 King Bed (Alpine)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
  • 56 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Fairmont Gold, Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Bathrobes
  • 48 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

Fairmont Gold, Executive Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Sofa bed
Separate bedroom
Blackout curtains
  • 74 sq m
  • Valley view
  • Sleeps 4
  • 1 King Bed

Fairmont Gold, Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Bathrobes
  • 34 sq m
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (King)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Designer toiletries
  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
2 bedrooms
Hairdryer
  • 111 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Junior Suite, 2 Bedrooms

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
2 bedrooms
Hairdryer
  • 81 sq m
  • Valley view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Suite, Slope side (1 Bedroom)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Sofa bed - double
  • 74 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds (1 Bedroom)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Designer toiletries
  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

Fairmont Gold, Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Bathrobes
  • 34 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Valley View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Sofa bed
Separate bedroom
Blackout curtains
  • 44 sq m
  • Valley view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Mountain View, Slope side

8.8 out of 10
Excellent
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Bathrobes
  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Mountain View, Slope side

9.6 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Bathrobes
  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Bathrobes
  • 37 sq m
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Bathrobes
  • 37 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

Fairmont, Family Room, 2 Queen Beds

9.2 out of 10
Wonderful
(52 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Bathrobes
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Fairmont, Room, 1 King Bed

9.2 out of 10
Wonderful
(60 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Bathrobes
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Whistler

At Fairmont Chateau Whistler you'll be within just a 10-minute stroll of Squamish Lil'wat Cultural Centre and Fairmont Chateau Whistler Golf Club. Highlights at this ski resort include 5 restaurants, a full-service spa and a golf course. .A day of pampering at Vida Spa can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the steam room. The restaurant, The Grill Room, is open for dinner. For a drink, you can stop by the resort's own lounge bar. With ski-in ski-out access, there's more time for downhill skiing, and you'll find ski rentals and ski storage on site. Other amenities include an outdoor swimming pool, an indoor swimming pool and free Wi-Fi in public areas. Full breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of a free ski shuttle. .Sights within a 15-minute walk of this Whistler Village resort include Audain Art Museum and Blackcomb Excalibur Gondola.

What's nearby

  • Squamish Lil'wat Cultural Centre - 1 min walk - 0.2 km
  • Whistler Blackcomb Ski Resort - 2 min walk - 0.2 km
  • Fairmont Chateau Whistler Golf Club - 6 min walk - 0.5 km
  • Blackcomb Excalibur Gondola - 8 min walk - 0.8 km
  • Whistler Mountain Bike Park - 10 min walk - 0.9 km

Getting around

  • Whistler Station - 9 min drive
  • Vancouver International Airport (YVR) - 137 min drive

Restaurants

  • ‪Earl's Restaurant Ltd - ‬10 min walk
  • ‪El Furniture Warehouse - ‬12 min walk
  • ‪Longhorn - ‬11 min walk
  • ‪Dubh Linn Gate Old Irish Pub - ‬10 min walk
  • ‪Avalanche Pizza - ‬10 min walk

About this property

Fairmont Chateau Whistler

Slopeside fun with 5 restaurants and full-service spa
Have fun with on-site winter activities, including downhill skiing, and in warmer months enjoy a round of golf at the on-site golf course. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Getting to the slopes is a breeze with this mountain resort's complimentary ski shuttle. Fairmont Chateau Whistler helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at the resort's bar.

Dining is available at one of the resort's 5 restaurants, and guests can grab a coffee at the coffee shop/café. Public areas are equipped with complimentary wired and wireless Internet access. This eco-certified resort also offers an indoor pool, an outdoor pool and a health club. On-site parking is available (surcharge), along with a car charging station.

  • 519 guestrooms or units
  • 12 levels
  • 5 dining venues
  • Conference rooms
  • 32000 sq ft of conference space
  • 2973 sq. m of conference space
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Bar or lounge
  • Coffee shop
Fairmont Chateau Whistler offers 519 accommodations with a safe and free newspapers. Televisions come with satellite channels and pay-per-view films.

Bathrooms include baths or showers, bathrobes, slippers and designer toiletries. This Whistler resort provides wired and wireless Internet access for a surcharge. Additionally, rooms include coffee/tea makers and a hairdryer. Microwaves, fridges and change of towels can be requested. Housekeeping is provided on a daily basis.

Vida Spa has 15 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), Czech, English, French, German, Hindi, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Slovak, Spanish, Swedish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 13.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free ski shuttle
  • Parking on site (CAD 43.05 per day)
  • Valet parking on site (CAD 56.70 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 20 to 60 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • The Chalet
  • The Grill Room

Things to do

  • 18-hole golf course
  • Art gallery
  • Bicycle rentals
  • Downhill skiing
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping centre
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Steam room
  • Water sports equipment
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32,000 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave on request
  • Refrigerator on request
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 61 per pet, per night (maximum CAD 122 per stay)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 20 to 60 per person
  • Fee for in-room wireless Internet: CAD 13.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: CAD 13.95 per 24-hour period (rates may vary)
  • Self-parking fee: CAD 43.05 per day
  • Valet parking fee: CAD 56.70 per day
  • Pet fee: CAD 61 per pet, per night (maximum CAD122 per stay)
  • Service animals are exempt from fees
  • Refrigerator fee: CAD 10 per night
  • In-room microwave fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chateau Fairmont
Chateau Whistler
Fairmont Chateau
Fairmont Chateau Hotel
Fairmont Chateau Hotel Whistler
Fairmont Chateau Whistler
Fairmont Whistler
Whistler Chateau Fairmont
Whistler Fairmont
Whistler Fairmont Chateau
Fairmont Chateau Whistler Hotel Whistler
Fairmont Chateau Whistler Hotel
Fairmont Chateau Whistler Resort
Fairmont Chateau Resort
The Fairmont Chateau Whistler
Fairmont Chateau Whistler Resort
Fairmont Chateau Whistler Whistler
Fairmont Chateau Whistler Resort Whistler

Frequently asked questions

What is the cancellation policy at Fairmont Chateau Whistler?

Fairmont Chateau Whistler offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Chateau Whistler?

As of 2 Aug 2025, prices found for a 1-night stay for 2 adults at Fairmont Chateau Whistler on 25 Aug 2025 start from AU$633.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Chateau Whistler?

Yep, Fairmont Chateau Whistler has a self car park for CAD 43.05 per day.

Is there a spa on site at Fairmont Chateau Whistler?

Yep, Vida Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Fairmont Chateau Whistler have a pool?

Yep, and guests love it! Fairmont Chateau Whistler has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Fairmont Chateau Whistler?

Fairmont Chateau Whistler features a full-service spa, a health club and an outdoor pool.

Is Fairmont Chateau Whistler family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Fairmont Chateau Whistler is a hit with families.

Does Fairmont Chateau Whistler serve breakfast?

You bet, full brekkie is served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Fairmont Chateau Whistler?

No, Fairmont Chateau Whistler does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont Chateau Whistler?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Fairmont Chateau Whistler?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Fairmont Chateau Whistler?

Furry friends are welcome at Fairmont Chateau Whistler, with food and water bowls on offer.

Is there a golf course on site at Fairmont Chateau Whistler?

Yep, Fairmont Chateau Whistler has an 18-hole golf course. Golf carts are also available.

Fairmont Chateau Whistler Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 771 out of 1004 reviews
Rating 8 - Good. 136 out of 1004 reviews
Rating 6 - Okay. 46 out of 1004 reviews
Rating 4 - Poor. 23 out of 1004 reviews
Rating 2 - Terrible. 28 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kelsey, Seattle

Stayed 5 nights in Apr 2025

10/10 Excellent

Jims

Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
wondeful stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, amenities
Wonderful Hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jaekwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Normally would expect yoho
Stayed 1 night in Apr 2025

10/10 Excellent

Marie

Stayed 2 nights in Apr 2025

8/10 Good

Magali

Liked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Marnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Parvinder

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is beautiful - the room was also very clean. Disappointed in the service a little, my husband asked whether anything could be done as we were celebrating a babymoon and were told a treat would be in the room at check in - it was not. He tried again and was told it would be there the next day at 2pm, nothing. Ended up getting it the day we were checking out and that after my husband made 3-4 attempts for it. I asked for a robe for my daughter and that too, took a day and I had to ask 3 different staff members for it. We dined at the Mallard Lounge, ordered 4 food items off the menu, but only got 2/4 after a long wait - left disappointed and decided to just get back to the hotel room and ordered milk and cookies which was also a 40 minute wait. Overall the attention and service was just a miss this weekend, so I don’t know if I would stay here again or put in a little extra and stay at the Four Seasons next time.
Stayed 2 nights in Apr 2025

2/10 Terrible

Reena

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Hannah

Stayed 5 nights in Mar 2025

8/10 Good

Yu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walls were thin, we could hear people next door yelling, singing late at night
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Stayed 2 nights in Apr 2025

8/10 Good

Kalli

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Nice rooms. Nice staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

PARMINDER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Dianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Service and Bedding needs improvement

Clean and spacious and mostly comfortable except for the pull out couch, which was not supportive to sleep on at all. This needs to be replaced. Good temperature controls, the bathrooms kitchen and living room area were great, but it was missing spoons for basic use. The service could use some improvement. We had asked for some plates and cutlery to be sent up but after not receiving them for 45 mins, we called the concierge, and turns out there was record indicating they were delivered which didn’t make any sense. We had to ask again and waited a long while before we received them. By then we had already finished eating our meal without plates/cutlery! If delivery will take longer than expected then please say so. How does the delivered status get back checked? The bedding and service need review and improvement for a Fairmont experience. The amenities were wonderful (outdoor saunas, pool, steam room) We received great service from the bellhops. They were efficient and polite.
Stayed 1 night in Feb 2025

10/10 Excellent

Gloria

Stayed 1 night in Apr 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful
Stayed 3 nights in Apr 2025

10/10 Excellent

kk

Stayed 1 night in Apr 2025