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Holiday Inn Express & Suites Moundsville by IHG

2.5 star property
Hotel with free breakfast, near Grave Creek Mound

Photo gallery for Holiday Inn Express & Suites Moundsville by IHG

Interior detail
Point of interest
Premium bedding, pillow-top beds, in-room safe, desk
Point of interest
Free daily full breakfast

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping
The current price is AU$193
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
225 TELETECH DRIVE, Moundsville, WV, 26041
  • Place, Grave Creek Mound
    ‪11 min walk‬
  • Place, West Virginia Penitentiary
    ‪14 min walk‬
  • Place, Grand Vue Park
    ‪6 min drive‬

Room options

View all photos for Basic Double Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Basic Double Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Hearing)

Room amenity

Standard Room, 2 Queen Beds, Non Smoking (Hearing)

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Room amenity

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(10 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Room

Room amenity

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Room amenity

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(27 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Room amenity

Suite, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Room amenity

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking (Mobility)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

About the area

Moundsville

At Holiday Inn Express & Suites Moundsville by IHG you'll be within just a 15-minute stroll of Grave Creek Mound and West Virginia Penitentiary. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .Enjoy the 24-hour gym, Hot tub and pool loungers as well as access to a playground. A meeting room, a 24-hour business centre, and coworking space are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. .With a stay at this Moundsville hotel, you'll be 1.2 km (0.7 mi) from Delf Norona Museum and 4.7 km (2.9 mi) from Reynolds Memorial Hospital.

What's nearby

  • Grave Creek Mound - 11 min walk - 1.0 km
  • Delf Norona Museum - 12 min walk - 1.1 km
  • West Virginia Penitentiary - 14 min walk - 1.2 km
  • Grand Vue Park - 6 min drive - 5.2 km
  • Prabhupada's Palace of Gold - 23 min drive - 22.6 km

Getting around

  • Pittsburgh International Airport (PIT) - 76 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪The Barnyard - ‬3 min drive
  • ‪Dunkin - ‬3 min drive
  • ‪Wendy's - ‬17 min walk
  • ‪Bob's Lunch - ‬19 min walk

About this property

Holiday Inn Express & Suites Moundsville by IHG

Hotel with free breakfast, near Grave Creek Mound
Holiday Inn Express & Suites Moundsville by IHG offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre, a meeting room, and coworking spaces. Free breakfast is available daily. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Holiday Inn Express & Suites Moundsville by IHG. Self parking is free.

This Moundsville hotel is smoke free.

  • 1 building
  • 123 guestrooms or units
  • 5 levels
  • Built in 2020
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • 1 conference room
Holiday Inn Express & Suites Moundsville by IHG offers 123 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead and a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Moundsville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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23 Nov - 24 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 4:00 AM to 9:00 AM on weekdays and 4:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Bicycle storage
  • Bicycle tours
  • Hot tub
  • Indoor pool
  • Playground
  • Ropes course
  • TV in common areas

Family friendly

  • Art supplies
  • Children's books
  • Children's games
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Pool toys

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access is available 24 hours a day.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Holiday Inn Express & Suites Moundsville by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday INN EXP Stes Moundsville
Holiday Inn Express Suites Moundsville
Holiday Inn Express Suites Moundsville by IHG
Holiday Inn Express Suites Moundsville an IHG Hotel
Holiday Inn Express & Suites Moundsville by IHG Hotel
Holiday Inn Express & Suites Moundsville by IHG Moundsville

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Moundsville by IHG?

Holiday Inn Express & Suites Moundsville by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Moundsville by IHG?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Moundsville by IHG on 23 Nov 2025 start from AU$193.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites Moundsville by IHG?

Yep, Holiday Inn Express & Suites Moundsville by IHG has a free self car park.

Does Holiday Inn Express & Suites Moundsville by IHG have a pool?

Holiday Inn Express & Suites Moundsville by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 24 hours.

What makes Holiday Inn Express & Suites Moundsville by IHG a romantic place to stay?

1 hot tub, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Express & Suites Moundsville by IHG.

Is Holiday Inn Express & Suites Moundsville by IHG family-friendly?

You bet! With amenities such as a playground and a corner/local shop, as well as children's books and art supplies in the guestrooms, it's no surprise that Holiday Inn Express & Suites Moundsville by IHG is a hit with families.

Does Holiday Inn Express & Suites Moundsville by IHG serve breakfast?

Sure does, complimentary full breakfast is on offer weekdays between 4:00 AM and 9:00 AM and on weekends between 4:00 AM and 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Express & Suites Moundsville by IHG?

No, Holiday Inn Express & Suites Moundsville by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Moundsville by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Express & Suites Moundsville by IHG?

Cats and dogs are welcome at Holiday Inn Express & Suites Moundsville by IHG, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets.

Holiday Inn Express & Suites Moundsville by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 333 out of 414 reviews
Rating 8 - Good. 59 out of 414 reviews
Rating 6 - Okay. 10 out of 414 reviews
Rating 4 - Poor. 5 out of 414 reviews
Rating 2 - Terrible. 7 out of 414 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

shristi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great. Hotel and room was clean and renovated. Excellent stay!
Stayed 1 night in Jul 2025

8/10 Good

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This hotel was very clean,very up to date. Staff was super friendly. Unfortunately the pool was out of order for our whole stay,which was not good considering we were out on bikes all day and wanted to refresh in the pool after a very hot day. Breakfast was good. We would stay here again.
Stayed 2 nights in Jul 2025

8/10 Good

Zachariah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable rooms at a newer facility. Excellent free breakfast and coffee. Really nice stay
Stayed 1 night in Jul 2025

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Jul 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanse
Stayed 2 nights in Jul 2025

8/10 Good

Edmond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Some amenities missing but we got replacements easily
Stayed 1 night in Jul 2025

10/10 Excellent

Mary Ann, Beaumont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay for two days two rooms. They did not have our room category at check in. Then there was a key glitch and one room was changed to another on a different floor. All of this defeated the purpose of reserving adjoining superior King rooms and then ending up in double queen rooms on different floors. However without my asking they comp one room free! I was very surprised and satisfied. I can understand issues and changes but the comp was appreciated. They have breakfast each morning free. One night they had a free Italian buffer too. I really have no issues, the gym was nice and well stocked with machines and free weights. Towels and water provided. Easy access to Shadyside Ohio nursing home. We came for a visit. I would stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Gayatri, bellbrook

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I checked in around 9:43 PM. The lady at the front desk had issues with the keys for two rooms on the fifth floor. When I went there with my two daughters, I discovered that both rooms had already been given to someone else. The staff member assigned us different rooms that had also been sold. She mentioned that almost all rooms were booked, and when I approached her again, she offered us another set of rooms but charged me for an extra room. When I requested a refund, she told me to wait until noon the next day, when her boss would be able to process it. After some back-and-forth, she insisted that I had to stay until 11 PM and even asked another employee about the refund. Additionally, she was yelling at her 17-year-old son on the phone, who was asking her for money. It was a scary night. I couldn't sleep peacefully because I kept worrying that someone might enter my room in the middle of the night, especially since they had made an excuse about a glitch in their system that prevented them from differentiating between sold and unsold rooms.
Gave me sold room key
Gave me sold room key
Stayed 1 night in Jul 2025

10/10 Excellent

Jayna

Liked: Cleanliness, staff & service, property conditions & facilities
Dave the houseman was so nice and such a big help. We had a suitcase that broke and he brought us duct tape so we could at least get the suitcase to the car without clothes falling out.
Stayed 1 night in Jul 2025

8/10 Good

Corbin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very nice and clean. Staff was great. Breakfast was good. The only down side I have to the stay was that the room I booked with the pull out sofa bed wasn’t available, so I had to get an extra room when we got there to fit everyone.
Stayed 1 night in Jul 2025

2/10 Terrible

RUPESH

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
We had a very frustrating experience at this Holiday Inn. After an 8-hour drive, we were eager to check in and rest — but things went downhill quickly. The room we were assigned on the 5th floor couldn’t be accessed with the key cards provided. I had to make three separate trips between the 5th floor and the front desk, and each time, the receptionist reprogrammed the keys, asking me to try again. It never worked. Eventually, a staff member (I believe his name was C.J.) came up to check and confirmed the lock wasn’t functioning. He then spent a while trying to locate a tool to reset the lock instead of promptly offering a solution. After repeated requests, he finally assigned us a different room — 45 minutes later. We were also traveling as a group of six families and had requested rooms on the same floor so the kids could spend time together. We arrived around 4:30 PM and asked again at check-in. The front desk informed us that the hotel was fully booked and that nothing could be done — even though most guests hadn’t yet checked in. Despite being early, they refused to accommodate our request or prioritize our group. Lastly, breakfast was underwhelming. On both mornings, they ran out of basic items and no staff seemed available to restock or assist. Overall, it was a disappointing and poorly managed stay — definitely not the experience we expected from a Holiday Inn.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Welcomed even at a late checking. Thx😃😎
Stayed 1 night in Jul 2025

10/10 Excellent

Raju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except swimming pool wasn’t clean enough, water was kind of dirty and there were no clean towels by pool.
Stayed 1 night in Jul 2025

8/10 Good

Antoinette M

Liked: Cleanliness, property conditions & facilities, room comfort

Holiday inn Moundsville, WV

The front desk was left unattended quite often. This hotel definitely needs room service.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sitikantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean n well maintained. Spacious rooms, great staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Jack

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Front desk staff was cheerful and helpful. The room was clean and well appointed with plenty of bedding and towels. The beauty and hair products were of very good quality
Stayed 1 night in Jun 2025

8/10 Good

Lisa C

Travelled with partner
Liked: Amenities
Super comfy bed, super help at the front desk. Breakfast: rubbery scrambled eggs were tasteless, white frittata nice, smoked sausage and French toast sticks were good, cinnamon buns were excellent!! I’d would stay again. Thank you.
Stayed 1 night in Jun 2025

8/10 Good

Thomas

Stayed 1 night in Jun 2025

10/10 Excellent

Star

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The friendliest staff ever!! Doesn’t feel like a hotel its cozy and clean. Free laundry a pool hot tub grills ect.. plus we a a very spacious standard room.
Stayed 3 nights in Jun 2025

10/10 Excellent

Andrea

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Emily was very kind and helpful. Everyone there made my family and I feel welcome and comfortable, including my dog.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, comfortable, and quiet.
Stayed 4 nights in Jun 2025

10/10 Excellent

RANDY, Lancaster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 2 nights in Jun 2025