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The Riverside House Hotel

3.5 star property

Photo gallery for The Riverside House Hotel

Exterior
Honeymoon Suite
Garden
Indoor wedding
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is AU$161
includes taxes & fees
17 May - 18 May

Explore the area

View map
17 Mill Street, Mildenhall, Bury St Edmunds, England, IP28 7DP
  • Place, Mildenhall and District Museum
    ‪7 min walk‬
  • Place, Mildenhall Leisure Centre
    ‪16 min walk‬
  • Place, University of Cambridge
    ‪44 min drive‬
  • Airport, Cambridge (CBG)
    ‪29 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.8 out of 10
Excellent
(12 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 29 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Garden View

Deluxe Double Room, Garden View

Deluxe Double Room, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the area

Mildenhall

At The Riverside House Hotel you'll be within just a 5-minute stroll of Mildenhall and District Museum and within 15 minutes of Mildenhall Leisure Centre. Highlights at this Georgian hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, The Riverside Terrace, is open for breakfast, brunch, lunch and dinner. Other amenities include free Wi-Fi in public areas and coffee/tea in a common area. Full breakfast is available daily between 6:30 AM and 10:00 AM. .In proximity to this 3.5-property class Bury St Edmunds hotel you'll find Newmarket Racecourse.

What's nearby

  • Mildenhall and District Museum - 7 min walk - 0.7 km
  • Mildenhall Leisure Centre - 16 min walk - 1.4 km
  • Newmarket Racecourse - 17 min drive - 20.7 km
  • Imperial War Museum Duxford - 41 min drive - 53.1 km
  • University of Cambridge - 44 min drive - 58.3 km

Getting around

  • Kennett Station - 14 min drive
  • London (STN-Stansted) - 56 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪The Kings Head - ‬5 min drive
  • ‪Angel's Cafe - ‬3 min drive
  • ‪The Half Moon - ‬14 min walk
  • ‪Tokyo Oysy Sushi - ‬5 min drive

About this property

The Riverside House Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Riverside House Hotel also features a terrace, a garden, and coffee/tea in common area. Self parking is free.

This 3.5-star Bury St Edmunds hotel is smoke free.

  • 15 guestrooms or units
  • 4 levels
  • Built in 1800
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
The Riverside House Hotel offers 15 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Similar properties

Superior Double Room
The Bull Inn
Bury St Edmunds
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
4.4 out of 5, Excellent, 138 reviews
The price is AU$147
includes taxes & fees
17 May - 18 May
The Bull Inn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 9.95 for adults and GBP 9.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Riverside Terrace

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 1800
  • Georgian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 9.95 for adults and from GBP 9.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Riverside House Hotel Bury St Edmunds

Riverside House Bury St Edmunds

The Riverside House

The Riverside House Hotel Hotel

The Riverside House Hotel Bury St Edmunds

The Riverside House Hotel Hotel Bury St Edmunds

Frequently asked questions

What is the cancellation policy at The Riverside House Hotel?

The Riverside House Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Riverside House Hotel?

As of 14 May 2026, prices found for a 1-night stay for 2 adults at The Riverside House Hotel on 17 May 2026 start from AU$161, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Riverside House Hotel?

Yep, The Riverside House Hotel has a free self car park.

What makes The Riverside House Hotel a romantic place to stay?

Al fresco dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Riverside House Hotel.

Does The Riverside House Hotel serve breakfast?

You bet, full breakfast is served daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at The Riverside House Hotel?

No, The Riverside House Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Riverside House Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at The Riverside House Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Riverside House Hotel?

No, only service animals are allowed.

The Riverside House Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 221 out of 358 reviews
Rating 8 - Good. 95 out of 358 reviews
Rating 6 - Okay. 31 out of 358 reviews
Rating 4 - Poor. 6 out of 358 reviews
Rating 2 - Terrible. 5 out of 358 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Roberto

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean and comfortable. A welcome check in at 10pm when I arrived and a complementary upgrade! Thank you!
Stayed 1 night in Feb 2026

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, amenities
Great people & great value
Stayed 1 night in Feb 2026

8/10 Good

Lorraine

Liked: Amenities
Rooms nice and comfortable, a constant ringing noise from somewhere couldn’t figure it out as the air con/heating was off Breakfast was lovely plenty of good quality food and choices
Stayed 1 night in Jan 2026

6/10 Okay

Samantha

We stayed in the honeymoon suite the furniture needs a paint and the shower needs cleaning and new celet around the bottom of the shower. Looked brown we had a bath instead.
Stayed 1 night in Jan 2026

6/10 Okay

Marquette

Stayed 2 nights in Jan 2026

10/10 Excellent

Christine

Stayed 1 night in Jan 2026

8/10 Good

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Easy parking outside the front of the hotel. Simple check in. Room not too far away. Room a reasonable size. Everything worked. Bed was reasonably comfortable. It was quiet. Simple check out
Stayed 1 night in Jan 2026

10/10 Excellent

Vivien

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean, staf were very friendly and helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Carey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Brent

Business traveller
Liked: Cleanliness, staff & service, amenities
Lovely friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities
Lady in reception was lovely and as it was a quiet time of the month she kindly gave me an upgrade. The room was spacious and warm. Nice little bar and a great space for dining and breakfast. I dined in at the hotel and the guiness pie and mash was great, although could've done with a small amount of veg. No problem with parking, lots of space. If staying in the area, I would stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

AMANDA

Travelled with family
Liked: Amenities, property conditions & facilities
Room was extremely clean. Staff was very friendly. Breakfast was great.
Stayed 6 nights in Nov 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is clean although looking a bit tired in places. Rooms are clean and spacious but duvets definitely need renewing as very thin and not big enough for the beds. Breakfast was very good, plenty to choose from and large portions, even a takeaway option if you didn't want to eat in the restaurant. Overall a good stay, just the bedding issue spoilt it slightly as it was very cold when we stayed.
Stayed 2 nights in Nov 2025

6/10 Okay

susan

Breakfast was good, The staff were all very polite and friendly. The room was adequate. My main issues were with attention to detail, the stairway and carpets were dusty, the room carpet and blankets were stained. The lift was shabby.
Stayed 3 nights in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riverside hotel

The breakfast menu was full of good choices. Staff were nice and helpful. Parking is free good available.
Stayed 2 nights in Oct 2025

8/10 Good

stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD CAR PARKING GREAT LOCATION FANTASTIC WELCOME GOOD SIZE ROOMS
Stayed 1 night in Oct 2025

10/10 Excellent

DAVID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All great - nice comfortable room, lovely bathroom (with lashings of piping hot water (that seems to be missing in lots of hotels), good parking, superb breakfast, sensible price and, above all, really friendly welcome. What's not to like?
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Rooms very tired & dated. Breakfast very good
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Ian

Stayed 1 night in Aug 2025

8/10 Good

Christina

Stayed 2 nights in Aug 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riverside

The room was very clean and welcoming. We dined in the restaurant very fair selection and served very hot. Breakfast was a full selection, and cooked to order.
Stayed 2 nights in Aug 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort

Weekend stay

Staff were great. Lovely breakfasts. However parking was an issue, and there were late night functions on both nights of our stay. Our room was above the function area, so the feeling was more like staying in a room above a pub. Because of the functions there was no restful area for residents. The marketing information does not reflect the actual hotel and location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Riverview house hotel

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel - great customer service

Overall we had a lovely stay at Riverside House Hotel. The bar, restaurant and communal areas are well decorated and have comfy seating. We stayed in Room 12 which is a very large room with fabulous high ceilings, big bathroom with shower (and thick fluffy towels) and a garden view. Whilst lovely the room could do with a bit of attention - the aircon wasn’t great, the curtains need some rehanging, the windows pull cords were broken so had to be wedged open and the carpet and furnishings were a little tired (lots of the edgings have fallen off). It was clean (apart from the sock between the bedside table and window!!) The outside space was lovely with plenty of well spaced tables (few more parasols might be good) Special mention to Roxy who was wonderful - with good energy and great customer service. She addressed a check in issue professionally and her customer service at the bar and in the restaurant was fabulous. Thanks also to Chef for accommodating my last minute change of mind. Decent breakfast with friendly service. Enjoyed our stay and room - (just felt a few room details could do with addressing) Would stay again 😊
Stayed 1 night in Aug 2025