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The Northgate

5.0 star property
Luxury inn in Bury St Edmunds with free parking

Photo gallery for The Northgate

Exterior
Deluxe Double Room | Bathroom
Executive Double Room
Superior Double Room, 1 King Bed
Garden

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View map
The Northgate, Northgate Street, Bury St Edmunds, England, IP33 1HP
  • St Edmundsbury Cathedral
    ‪6 min walk‬
  • The Apex
    ‪7 min walk‬
  • Greene King Brewery
    ‪11 min walk‬
  • Cambridge (CBG)
    ‪32 min drive‬

Room options

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

Highlights

Flat-screen TV
Separate bedroom
Portable fan
Spring-water bath
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Flat-screen TV
Portable fan
Separate bedroom
Day bed
Separate bath and shower
Deep-soaking bath
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

Highlights

Flat-screen TV
Separate bedroom
Portable fan
Separate bath and shower
Deep-soaking bath
Hairdryer
Private bathroom
Rainfall showerhead
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Flat-screen TV
Separate bedroom
Portable fan
Spring-water bath
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, Bathtub

Executive Double Room, Bathtub

Executive Double Room, Bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Flat-screen TV
Separate bedroom
Portable fan
Separate bath and shower
Deep-soaking bath
Hairdryer
Private bathroom
Rainfall showerhead
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Bury St Edmunds

A luxury stay in Bury St Edmunds awaits you at The Northgate. Within a short 5-minute stroll, you'll find The Abbey Gate and Moyse's Hall Museum. Highlights at this inn include free in-room WiFi. .This smoke-free inn offers free WiFi in public areas, a garden and express check-in. Plus you'll find express check-out. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 5-property class Bury St Edmunds inn include Abbey Gardens and The Athenaeum.
View more Inns in Bury St EdmundsOpens in a new window

What's nearby

  • St Edmundsbury Cathedral - 6 min walk - 0.6 km
  • Bury St Edmunds Abbey - 6 min walk - 0.6 km
  • The Apex - 7 min walk - 0.6 km
  • Greene King Brewery - 11 min walk - 0.9 km
  • Ickworth House - 10 min drive - 9.2 km

Getting around

  • Bury St Edmunds Station - 9 min walk
  • Cambridge (CBG) - 26 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Edmundo Lounge - ‬6 min walk
  • ‪The Old Cannon Brewery - ‬5 min walk
  • ‪Kings Arms - ‬4 min walk
  • ‪No 5 Angel Hill - ‬5 min walk

About this property

The Northgate

Luxury inn in Bury St Edmunds with free parking
The Northgate offers its guests a garden, express check-in, and express check-out. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This 5-star Bury St Edmunds inn is smoke free.

  • 9 guestrooms or units
  • Express check-in
  • Express check-out
  • Garden
  • No smoking on site
The Northgate offers 9 accommodations with espresso makers and complimentary bottles of water. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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4.6 out of 5, Wonderful, 311 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking

Family friendly

  • Separate bedroom

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Heating (climate-controlled)
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

Property is also known as

Northgate Inn Bury St Edmunds
Northgate Bury St Edmunds
The Northgate Inn
The Northgate Bury St Edmunds
The Northgate Inn Bury St Edmunds

Frequently asked questions

What is the cancellation policy at The Northgate?

The Northgate offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Northgate?

Yep, The Northgate has a free self car park. Onsite parking is limited.

Is there a free airport shuttle available at The Northgate?

No, The Northgate does not offer an airport shuttle service.

What time are check-in & check-out at The Northgate?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Northgate?

No, only service animals are allowed.

Reviews

The Northgate Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 41 out of 74 reviews
Rating 8 - Good. 24 out of 74 reviews
Rating 6 - Okay. 5 out of 74 reviews
Rating 4 - Poor. 4 out of 74 reviews
Rating 2 - Terrible. 0 out of 74 reviews

Reviews

8/10 Good

paul

Liked: Room comfort
Disliked: Property conditions & facilities
Easy check in, on first impression room was a good size , bed comfortable , bathroom the toilet looked like it had been broken for dome time, we did message North gate to inform them along with photos, but no response , crack in toilet seat is unhygienic ! Cobwebs in the bathroom as well Breakfast was ok We did inform someone about the toilet seat again when we checked out
Stayed 1 night in Mar 2023

8/10 Good

Samuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Sophie

Stayed 1 night in Feb 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Listed as 5 stars but no staff there so no service. Difficult to get in. No breakfast until after I had to leave and no way to request it earlier so I didn't get any. Not as advertised. I would class this as 3 star at best. Very overpriced for what you get. Won't be staying there again.
Stayed 1 night in Feb 2023

8/10 Good

Marion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to book, check in and leave. Lovely room. Large and tasteful. Comfy bed. All very clean. Bathroom quirky and nice, good towels, sparking clean but one or two painted areas needing attention. Breakfast was fine, staff member very pleasant. Parking at the back was excellent but not well signposted. Communal areas could do with update (hall/stairs, breakfast room). Stair carpet looked dirty which was unfortunate first impression. TV remote not working (batteries?) Location excellent. Overall a very nice stay.
Stayed 2 nights in Feb 2023

8/10 Good

Cindy

Stayed 1 night in Jan 2023

4/10 Poor

Jan

Stayed 1 night in Jan 2023

6/10 Okay

Ann

Stayed 1 night in Nov 2022

10/10 Excellent

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Northgate is in an excellent location which allows you to explore Bury St. Edmonds with a short walk. The rooms and the grounds are beautiful and the syaff amazing. We did the chefs table dinner and had auch a fantastic meal! Would highly recommend
Stayed 1 night in Sep 2022

10/10 Excellent

Sonia

Stayed 1 night in Aug 2022

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful and friendly staff, amazing breakfast and comfy bed!
Stayed 1 night in Jun 2022

10/10 Excellent

Benjamin

Stayed 2 nights in May 2022

10/10 Excellent

Daniel

Stayed 1 night in May 2022

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

8/10 Good

Jayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms lovely hotel
Stayed 2 nights in May 2022

6/10 Okay

Richard

Liked: Cleanliness

Overall it’s decent hotel but overpriced

This is a decent small hotel close to town centre with free parking. We paid for a superior room and for the price we paid we were a little disappointed. Decor a little tired especially in the bathroom but main issue was no hot water in the evening; shower was only tepid. Also room was very cold at night even after turning radiator. We tried to grab something to eat in the restaurant around 17:00 but were told it was fully booked even though it was empty. Suggested that we could order snacks from the bar, these were very limited, 4 options I think. It’s a nice small hotel but if you are changing 5 star rate then you need to do better. I did report hot water situation at check out but the young lady seemed very inexperienced and just said she would report it.
Stayed 1 night in Apr 2022

10/10 Excellent

Renais

Stayed 1 night in Mar 2022

10/10 Excellent

Pamela

Stayed 1 night in Mar 2022

8/10 Good

Holly

Stayed 1 night in Mar 2022

4/10 Poor

Curtis

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Nice area, nice site, but bed being held together by tape, for the price a night isn’t great, and unfortunately temporary traffic lights the day we stayed which meant constant noise, I am sure in a different room without the temporary traffic lights would of been a much different experience.
Stayed 1 night in Feb 2022

10/10 Excellent

Kerry

Stayed 1 night in Feb 2022

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed one night all good. Would have liked a larger choose in restaurant.
Stayed 1 night in Jan 2022

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
A little disappointed with the food not very hot and breakfast was definitely hot at all
Stayed 1 night in Nov 2021

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay. Very efficient service throughout with attention to detail.
Stayed 1 night in Nov 2021

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021