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"We booked rooms 35 (family room) and 28 (couple room) - room 35 was perfect - updated bathroom and fittings and very clean. Room 28 had a musty smell
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Waterview Gosford Motor Inn puts you in the heart of West Gosford, within a 20-minute stroll of Central Coast Stadium and Gosford Hospital. Highlights at this motel include an outdoor swimming pool and in-room free WiFi.
All 36 rooms feature LCD TVs with cable channels, and you can enjoy coffee/tea makers, ceiling fans, and hair dryers. In-room dining is easy with amenities like refrigerators and room service. Phones, irons/ironing boards, and desks are also available.
This business-friendly motel offers free WiFi in public areas, a 24-hour front desk, and a garden. Added amenities include a kids' swimming pool and laundry facilities. Continental breakfast is available daily between 7 AM and 8 AM. There's also the convenience of free self parking.
Places within a 15-minute drive of this 3-star West Gosford motel include Australian Reptile Park and Erina Fair.
Waterview Gosford Motor Inn ratings based on 350 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Waterview Gosford Motor Inn
Everyone (213)Couples (62)Business (1)Family (73)
4 out of 5
We booked rooms 35 (family room) and 28 (couple room) - room 35 was perfect - updated bathroom and fittings and very clean. Room 28 had a musty smell that improved after we aired it out with open windows, however was more dated and in need of new curtains (mould spotting on the sheer curtains). TV channel information listed in the room was also incorrect, we had to visit the reception to find out the correct channels - information in room needs updating. Shared kitchen/fridge was clean and well stocked with pots and pans etc. Pool area was excellent with lovely grassed areas, gazebo and BBQ.
Posted by Melissa, from Sydney on 26 Jan. 2021
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Comment from Hotel Management
26 Jan. 2021
by Kate
Thanks Melissa, for taking the time to write this review. So glad that you let us know about the curtains, and musty smell. We will also look at the in-house information in the rooms and update where necessary. The pool area and guest kitchen are really great, glad you and your family made use of them. Hope to see you again!
2 out of 5
It was ok for the money. Very disappointed that another pair of guests was given the key to my room (room 9) instead of their own (room 6) when they checked in and they walked in on me while I was almost naked. I realise crap happens sometimes, but having been told of the mistake by the other guests, the staff member who mixed up the keys didn't bother to come to me to apologise, but just waited for me to go to her to complain. And there was no hint of even a token gesture of goodwill to atone for the acute embarrassment. Talk is cheap. But evidently it doesn't extend to saying to the other guests "you're in room six" so they might go there (instead of my room), realise the key they'd been given didn't fit the lock and that something was amiss. That should be standard operating procedure. Very, very disappointing. Grrrrr! I'll think twice about staying here again, but if I do, I'll make a specific request NOT to be given rooms 6 or 9.
Posted by Adrian, from Blue Mountains on 1 Jan. 2021
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Comment from Hotel Management
2 Jan. 2021
by Jo Reception Team
Sir, I sincerely apologize for your most unfortunate experience with us. I was actually responsible for the mix up of keys. I did give clear instructions to our other guest that they were in Room 6 which is a standard twin room. I explained the bed configuration and location of the room. Unfortunately I handed this guest a room key which I took out of the allotted pigeon hole and which I believed to be the key to Room 6. I mistook the numerals on the key ring and handed over the key to Room 9.
The guest did alert me immediately of the error. I had every intention of coming to see you to explain and apologize however I was delayed due to the fact that I was working solo and was extremely busy with the arrival and checking in of other guests. New Year's Eve is a very busy time.
This does not excuse my poor response to the incident and I can only apologize again.
To ensure this never happens again we have taken measures to mark the keys under each numeral to make it clear and more identifiable.
We have never had this issue occur in the past and I completely understand the distress this has caused you. Please accept my heartfelt apology.
5 out of 5
Posted by Greg on 1 Jan. 2021
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Comment from Hotel Management
3 Jan. 2021
by Reception Team
Thanks, Greg- glad you had a great stay!
Hope to see you again soon!
4 out of 5
I booked for our family holiday during this Christmas and very impressed, nothing to complain about.
Posted by a verified traveller on 28 Dec. 2020
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Comment from Hotel Management
3 Jan. 2021
by Reception Team
Fantastic! So glad you had a great stay with us!
Hope to see you again soon!
3 out of 5
Overall clean tidy , but dated. Beds uncomfortable room small, bathroom small, no glasses in room to drink water, air con blows directly to bed in your face
Posted by Andrew, from Bathurst on 6 Dec. 2020
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Comment from Hotel Management
20 Jan. 2021
by Waterview Gosford Motor Inn Reception Team
Hi Andrew, yes we are an older style Motel however we are constantly striving to meet the needs of our guests by updating what we can. I am sorry there were no glasses in your room. They are usually kept bagged in the fridge. We will raise this with our housekeeping so that they continue to provide an excellent service. It can be tricky with the air con however the airflow can be altered to control the blow of the air. Please ask us next time and we will be happy to assist.
5 out of 5
We had a great stay lovely rooms great for family
Posted by Shez, from Wollongong on 2 Oct. 2020
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5 out of 5
Posted by a verified traveller on 21 Jul. 2020
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4 out of 5
Good location, good facilities. Very clean . Quite
Posted by a verified traveller on 8 Jun. 2020
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5 out of 5
Posted by a verified traveller on 23 Feb. 2020
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5 out of 5
Great service from Kate and the team
Clean, functional rooms
Great central location
Waterview Gosford Motor Inn offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. Tour/ticket assistance, barbecue grills, and a garden are also featured at the business-friendly Waterview Gosford Motor Inn. Free self parking is available. This 3-star West Gosford motel is smoke free.
36 guestrooms or units
2 levels
1 conference room
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Tour and ticket information
Garden
BBQ grill(s)
Outdoor picnic space
No smoking on site
Family Friendly Amenities
Outdoor pool
Children's pool
Free WiFi
Laundry facilities
Refrigerator
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Sydney Airport (SYD) (86.9 km / 54 mi)
Train station: Point Clare Station (5.5 km / 3.4 mi)
Parking: Free self parking
Room Amenities
Waterview Gosford Motor Inn offers 36 accommodations with coffee/tea makers and shared/communal kitchens. 42-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. This West Gosford motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans.
Communal kitchen access
In-room dining
LCD television
Cable channels
Premium channels
Refrigerator
Coffee maker
Rollaway beds (surcharge)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Climate control (air conditioning)
Ceiling fan
Food & Drink
For a fee, guests can enjoy continental breakfast daily from 7 AM to 8 AM.
Room service is available.
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at 10:00 PM
Special check-in instructions:
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 25.00 per night.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
No cots (infant beds) available
No lifts
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
gap period enforced between guest stays 24 hours
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between AUD 2 and AUD 25 per person (approximately)
Rollaway bed fee: AUD 25.00 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
