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Hilton Raleigh North Hills

3.5 star property
Hotel with free local shuttle, near North Hills Shopping Center

Photo gallery for Hilton Raleigh North Hills

Lobby
Premium bedding, in-room safe, desk, iron/ironing board
Lobby
Premium bedding, in-room safe, desk, iron/ironing board
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Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Pool
The current price is AU$223
includes taxes & fees
8 May - 9 May

Explore the area

Map
3415 Wake Forest Rd, Raleigh, NC, 27609
  • North Hills Shopping Center
    ‪18 min walk‬
  • Raleigh Convention Center
    ‪9 min drive‬
  • North Carolina State University
    ‪10 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Corner

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Corner

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Room, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (Parlor)

Room (Parlor)

Room (Parlor)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Hairdryer
  • Sleeps 4
  • 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Pillow menu
Sofa bed
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Queen Bed

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Accessible, Bathtub (Mobility/Hearing)

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 2 Double Beds, Accessible, Bathtub (Mobility/Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible (Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, Accessible (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, 2 Double Beds

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Pillow menu
Sofa bed
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Hairdryer
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area

Presidential Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
HDTV
Pillow menu
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Room, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Raleigh

At Hilton Raleigh North Hills you'll be 1.5 km (0.9 mi) from North Hills Shopping Center and 3.7 km (2.3 mi) from Raleigh Flea Market. Highlights at this hotel include a restaurant, an indoor swimming pool and a free area shuttle. .The restaurant, 88 Oaks Carolina Kitchen, is open for breakfast, lunch and dinner. 88 Oaks Carolina Kitchen is the hotel's own bar. 23424 square feet (2176 square metres) of event facilities include 19 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Full breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this North Hills hotel include North Carolina State Capitol and Marbles Kids Museums.

What's nearby

  • North Hills Shopping Center - 18 min walk - 1.5 km
  • Crabtree Valley Mall - 6 min drive - 7.0 km
  • Raleigh Convention Center - 9 min drive - 7.6 km
  • North Carolina State University - 10 min drive - 8.1 km
  • Lenovo Center - 11 min drive - 12.4 km

Getting around

  • Raleigh Union Station - 12 min drive
  • Raleigh-Durham International Airport (RDU) - 19 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬17 min walk
  • ‪Denny's - ‬5 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬3 min drive

About this property

Hilton Raleigh North Hills

Hotel with free local shuttle, near North Hills Shopping Center
Hilton Raleigh North Hills offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 19 meeting rooms are available. Event space at this hotel measures 23424 square feet (2176 square metres) and includes conference space. The business-friendly Hilton Raleigh North Hills also features coffee/tea in common area, concierge services, and a fireplace in the lobby. For a fee, parking is available.

This Raleigh hotel is smoke free.

  • 333 guestrooms or units
  • 6 levels
  • 23424 sq ft of conference space
  • 2176 sq. m of conference space
  • Built in 1982
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Raleigh North Hills offers 333 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with digital channels and video game consoles. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. Housekeeping is provided on request.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Secured, uncovered parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 21 for adults and USD 11.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 88 Oaks Carolina Kitchen
  • 88 Oaks Carolina Kitchen

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 19 meeting rooms
  • 23,424 square feet of conference space
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (71 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with digital channels
  • MP3 dock
  • Video game console

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75.00 per pet, per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 21.00 for adults and from USD 11.95 for children
  • Uncovered self-parking fee: USD 10 per night
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Midtown Hotel Raleigh North
Hilton Raleigh Hills Raleigh
Hilton Raleigh North
Hilton Raleigh North Midtown
Raleigh North Hilton
Hilton Hotel Raleigh
Hilton North Raleigh Midtown Hotel
Hilton North Raleigh Hotel Raleigh
Hilton North Raleigh/Midtown Hotel
Hilton Raleigh/Midtown Hotel
Hilton Raleigh/Midtown
Hilton Raleigh North Hills Hotel
Hilton North Raleigh Hotel
Raleigh Hilton
Hilton Raleigh North Hills Raleigh
Hilton Raleigh North Hills Hotel Raleigh

Frequently asked questions

Is parking available at Hilton Raleigh North Hills?

Yep, Hilton Raleigh North Hills has a secured uncovered self car park for USD 10 per night.

How much does it cost to stay at Hilton Raleigh North Hills?

As of 29 Apr 2025, prices found for a 1-night stay for 2 adults at Hilton Raleigh North Hills on 8 May 2025 start from AU$223.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Raleigh North Hills have a pool?

Hilton Raleigh North Hills has an indoor pool.

What makes Hilton Raleigh North Hills a romantic place to stay?

A lounge bar and late-night room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hilton Raleigh North Hills.

Is Hilton Raleigh North Hills family-friendly?

You bet! With amenities such as a deli and an indoor pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Hilton Raleigh North Hills is a hit with families.

Does Hilton Raleigh North Hills serve breakfast?

You bet, full breakfast is offered weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Hilton Raleigh North Hills?

No, Hilton Raleigh North Hills does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Raleigh North Hills?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hilton Raleigh North Hills?

Check-in begins at 3 PM. Check-out time is noon.

Hilton Raleigh North Hills Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 502 out of 1071 reviews
Rating 8 - Good. 224 out of 1071 reviews
Rating 6 - Okay. 165 out of 1071 reviews
Rating 4 - Poor. 85 out of 1071 reviews
Rating 2 - Terrible. 95 out of 1071 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Liked: Amenities, property conditions & facilities
The Southern Flare and politeness!
Stayed 1 night in Jan 2025

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Liliia

Stayed 3 nights in Jan 2025

2/10 Terrible

Jennifer

Travelled with family
Disliked: Staff & service
Our car was stolen from the back parking lot and they had no cameras to help us see anything after charging us $10 per night to park!! And the only thing they helped us with was supposedly refunding our money for the parking passes.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alvin

Liked: Cleanliness, property conditions & facilities, room comfort

Nice

Very attractive. Friendly, professional service. Enjoyed our stay.
Stayed 1 night in Jan 2025

8/10 Good

Paige

Travelled with family
Liked: Cleanliness, staff & service, amenities
We were disappointed there was no hottub however the stay was nice. Bed was coomfy and staff were pleasant.
Stayed 1 night in Jan 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property was well below Hilton standards. It was dated and rundown.
Stayed 1 night in Jan 2025

10/10 Excellent

Janel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly service members
Stayed 1 night in Jan 2025

10/10 Excellent

Lykisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Jill

Travelled with family
This hotel is old and not very upbeat. It was fine but a deep clean would be nice. But it was a good value and location.
Stayed 1 night in Jan 2025

10/10 Excellent

Georgene

Liked: Cleanliness, staff & service, property conditions & facilities
Five star hotel in every way!
Stayed 3 nights in Jan 2025

10/10 Excellent

Georgene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star in every way!!! We will be back!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Latrice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, very lit up and clean.No problems at all, and the staff was very friendly ‼️‼️
Stayed 1 night in Jan 2025

2/10 Terrible

Jenny Jing

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Desmond

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Truly a great stay! Felt like a person of extreme importance like I was a celebrity
Stayed 1 night in Nov 2024

2/10 Terrible

Kathryn

With the exception of one gentleman, front desk staff callous, uncaring, professional and rude. Not at all friendly (except for one gentleman who finally ended up helping me check in.) Warning to guests: the hotel imposes a $75/per day hold on credit card for “incidentals”. Takes 5 business days to be credited. When I checked out this morning I was told they couldn’t check me out at the moment because they were in the middle of an audit. This was 4:15 am. When I received my receipt via email, I had been charged parking fees for three days even though I didn’t have a car. The hotel is tired and the front desk ladies must also be tired because they seemed so disinterested and grumpy.
Stayed 3 nights in Jan 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel provided two double bed room which is not what I booked and paid for. When I went back to the front desk and told them, they told me this is what I booked, after I showed them the confirmation which is reserved for one Queen bed, they said this is what your sent them. They told me there is nothing they can do. They were rude and careless. In addition, they gave me a room right cross the elevator, the room is not soundproof, at midnight, I can hear in my room that lound noisy coming from the hall way or from the room beside mine or cross from mine room. When I shared my experience of the hotel with my colleagues, they all told me no one from our company stays there. I choose the hotel for the convenience despite I was warned before. It is obvious that I made a mistake to stay there
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Stayed 2 nights in Oct 2024

10/10 Excellent

Drew

Stayed 2 nights in Dec 2024

4/10 Poor

Lyndsee

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
The property was decent and mostly kept up. However, the staff was absolutely horrible when requesting additional safety measures, we were never informed of when the request would be completed or if it was being worked on. Later to find out the request was never to be filled, after waiting hours.
Stayed 1 night in Jan 2025

8/10 Good

Breiana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Whitney, Clemmons

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first the room was super cold. It did warm up, but not as much as I hoped. There were no extra blankets in the room.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The hotel was nice, the 3rd floor had dry rotting spots on the walls & someone defecated and we could smell it throughout the whole hallway.
Stayed 1 night in Jan 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked on Expedia. Gave my debit card for incidentals. Agent that check us in said no charge for support animals. We get to the room and there are stains all over the carpet. The sink was on a slant so you can even put a bar of soap on it. Everything would just slide right off. The built in table in bathroom on a slant as well so you couldn't put anything on it. Shower was stained and dirty. We never showered here. We checked out promptly in the morning. As I was walking our dogs and luggage to the car the agent yells across the way, are you checking out? I said yes, but I am loading my car first! I went back in and checked out. We paid $134.00 for this room. I checked my bank and the check out agent which was a front desk supervisor charged us $75.00 fee for our service dogs. Without even saying a word. I called back two days later, and was told the manager was off but I could leave a voicemail which I did. (A very detailed message) the manager never called me back or refunded us. It is very sad that this hotel would take advantage of disabled people. And this room was literally gross!