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The Lux Hotel & Conference Center, an Ascend Collection Hotel

2.5 star property
Hotel with free breakfast, in the vicinity of National Women's Hall of Fame

Photo gallery for The Lux Hotel & Conference Center, an Ascend Collection Hotel

Reception
Exterior
Property entrance
Reception
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
The current price is AU$148
includes taxes & fees
20 Jan - 21 Jan 2026

Explore the area

View map
2468 State Route 414, Waterloo, NY, 13165
  • Place, National Memorial Day Museum
    ‪2 min drive‬
  • Place, It's A Wonderful Life Museum
    ‪3 min drive‬
  • Place, Cayuga Lake State Park
    ‪8 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(48 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
Blackout curtains
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
Blackout curtains
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(41 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
Blackout curtains
  • Sleeps 2
  • 1 King Bed

About the area

Waterloo

At The Lux Hotel & Conference Center, an Ascend Collection Hotel you'll be 3.8 km (2.4 mi) from National Women's Hall of Fame and 4.1 km (2.5 mi) from It's A Wonderful Life Museum. Highlights at this hotel include a complimentary breakfast, a restaurant and free self-parking. .The restaurant, Woody's Bar & Grille, is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, seasonal outdoor swimming pool, kids' swimming pool and pool loungers. 9180 square feet (853 square metres) of event facilities include meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Sights within a 10-minute drive of this Waterloo hotel include Montezuma Winery and New York Chiropractic College.

What's nearby

  • National Memorial Day Museum - 2 min drive - 2.9 km
  • It's A Wonderful Life Museum - 3 min drive - 4.0 km
  • Cayuga Lake State Park - 8 min drive - 9.4 km
  • Waterloo Premium Outlets - 9 min drive - 16.8 km
  • Hobart and William Smith Colleges - 12 min drive - 16.6 km

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Subway - ‬6 min walk
  • ‪Sauder's - ‬19 min walk
  • ‪Circle K - ‬3 min drive
  • ‪Connie's Diner - ‬2 min drive

About this property

The Lux Hotel & Conference Center, an Ascend Collection Hotel

Hotel with free breakfast, in the vicinity of National Women's Hall of Fame
The Lux Hotel & Conference Center, an Ascend Collection Hotel offers its guests a seasonal outdoor pool, a fitness centre, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 9180 square feet (853 square metres) and includes conference space. The business-friendly The Lux Hotel & Conference Center, an Ascend Collection Hotel also features laundry facilities, a front desk safe, and an ATM. Self parking is free. A complete renovation of The Lux Hotel & Conference Center, an Ascend Collection Hotel was completed in June 2023.

This Waterloo hotel is smoke free.

  • 147 guestrooms or units
  • 2 levels
  • Conference rooms
  • 9180 sq ft of conference space
  • 853 sq. m of conference space
  • Built in 1979
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Wedding services available
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Lux Hotel & Conference Center, an Ascend Collection Hotel offers 147 air-conditioned accommodations with a safe and coffee/tea makers. 42-inch flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a shower and hairdryers.

This Waterloo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and change of towels can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Woody's Bar & Grille

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping on request
  • Wedding services

Business services

  • 9,180 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lift (152 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1979
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - June 2023
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open in June and close in August.
  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Waterloo Seneca Falls
Quality Inn Waterloo
Holiday Inn Waterloo-Seneca Falls Hotel Waterloo
Waterloo Holiday Inn
Holiday Inn Waterloo Seneca Falls Hotel
Quality Waterloo
Quality Inn near Finger Lakes Seneca Falls
The Lux Hotel & Conference Center, Ascend Hotel Collection Hotel

Frequently asked questions

What is the cancellation policy at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

The Lux Hotel & Conference Center, an Ascend Collection Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

As of 23 Dec 2025, prices found for a 1-night stay for 2 adults at The Lux Hotel & Conference Center, an Ascend Collection Hotel on 20 Jan 2026 start from AU$148.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

Yep, The Lux Hotel & Conference Center, an Ascend Collection Hotel has a free self car park and free RV/bus/truck parking.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel have a pool?

The Lux Hotel & Conference Center, an Ascend Collection Hotel has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 9:00 PM (Seasonal outdoor pool open from June to August).

Is The Lux Hotel & Conference Center, an Ascend Collection Hotel family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Lux Hotel & Conference Center, an Ascend Collection Hotel is a hit with families.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel serve breakfast?

You bet, complimentary continental brekkie is served weekdays from 6:30 AM to 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

No, The Lux Hotel & Conference Center, an Ascend Collection Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

The Lux Hotel & Conference Center, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 256 out of 487 reviews
Rating 8 - Good. 135 out of 487 reviews
Rating 6 - Okay. 60 out of 487 reviews
Rating 4 - Poor. 25 out of 487 reviews
Rating 2 - Terrible. 11 out of 487 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Marcy

Stayed 1 night in Sep 2025

10/10 Excellent

Teresa

Stayed 2 nights in Sep 2025

8/10 Good

Michelle, Schenectady

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Fozlay

Disliked: Cleanliness, property conditions & facilities
Poor circulation and conditions of hotel
Stayed 2 nights in Sep 2025

8/10 Good

Veta

Travelled with family
Liked: Cleanliness, staff & service

Artistic Vision vs. Basic Functionality at Lux Hot

Lux Hotel Review - Waterloo Location Rating: 3/5 Stars Stayed at Lux Hotel in Waterloo for convenient access to Hobart William and Smith. Service: Staff was genuinely friendly, professional, and very helpful throughout my stay - excellent customer service approach. Room Experience: The property shows creative ambition with an exquisite window treatment featuring an artistic waterfall scene under a bridge in fall colors - truly a work of art I’d never seen before. However, the artistic blinds couldn’t be opened properly, and when attempted, came off track creating light leakage. Consider ensuring these beautiful features maintain full functionality alongside their artistic value. Amenities: Breakfast was respectable. The fitness area genuinely impressed - not your standard hotel gym but a mini yoga/dance studio with stage step-up that elevates the workout experience significantly. Overall: The hotel’s pricing reflects its current positioning, though the overall feel seems dated compared to newer properties in the area. While Lux Hotel has the right foundational ideas, execution details don’t quite achieve the luxury vibe the name suggests. With focused attention on room functionality and property updates, this could easily become a standout destination.
Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
It’s so unusual to have a restaurant at the hotel and we had excellent food and service there! Friendly staff throughout! The place is older and some areas in need of repair but an excellent choice for the money.
Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Violette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect overnight stop- very comfy bed.
Stayed 1 night in Sep 2025

4/10 Poor

Nathan, Brighton

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberly, Cocoa Beach, FL

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff very nice and helpful. We had a situation in our room, where our cat hid under the bed which was a platform. The housekeeping staff was extremely helpful getting her out from inside the bed!!
Stayed 1 night in Sep 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Bed very comfortable and staff very friendly and professional
Stayed 1 night in Sep 2025

10/10 Excellent

Kim, Spencerport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean, beds were comfortable, plenty of parking & breakfast was included. Convenient location. 4 miles from the Thruway!
Stayed 1 night in Sep 2025

8/10 Good

Jenelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and close to shopping and town
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent budget hotel.

Stayed 1 night in Aug 2025

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!! The room was fine, but the bathroom could use some updates!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Gabriel, Norwalk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay as usual, we have stayed here before and it never disappoints.
Stayed 1 night in Aug 2025

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy Stay

Good, clean hotel. Near to places to eat, (complete with an onsite restaurant) Seneca Falls state park & other areas of interest. We enjoyed our stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

Hannah

Stayed 1 night in Aug 2025

8/10 Good

kelean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food choices and supermarket within walking distance. Byrne Dairy gas station and ice cream within walking distance. The only problem which is why I gave it 4 stars instead of 5 was that the carpet seemed moist and all my clothes seemed to get damp, I assume from the air conditioning but I would suggest hard woods or different type of carpets if this is the case.
Stayed 4 nights in Aug 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Stayed 1 night in Aug 2025

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast! Very nice employees. Bed was so comfortable and soft.
Stayed 1 night in Aug 2025

8/10 Good

Ann

Liked: Staff & service
Disliked: Cleanliness
The location was good. Exhaust fan in shower did not work. Rooms were not the cleanest. Back entry door to building was supposed to be key activated, but it was left unlocked all day and night. We did report this, and we were told it would be taken care of, but it wasn’t. However, all of the staff were great!
Stayed 1 night in Aug 2025