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3.7 out of 5

"Room not cleaned for 2 days out of our stay. Had to ask for clean towels and supplies for the room - such as coffee. Would really benefit from a pool. ... " More

By a verified traveller on Sun 03 Jan 2021

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Hotel Description

Quest Wangaratta places you in the center of Wangaratta, steps from Wangaratta Art Gallery and within a short 5-minute stroll of Wangaratta Performing Arts Centre. Highlights at this property include in-room free WiFi and LCD TVs.

Each apartment is individually decorated and features a TV with digital channels, along with a coffee/tea maker, a portable fan, and a safe. A microwave and a stovetop make in-room dining convenient. A Select Comfort bed and premium bedding welcome you to a good night's rest, and other nice touches include designer toiletries. A hair dryer, a phone, and an iron/ironing board are also available.

This smoke-free apartment building offers free WiFi in public areas, a business center, and concierge services. Other amenities include a conference center and laundry facilities. To-go breakfast is available daily between 6:30 AM and 11:00 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4-star Wangaratta property include Kaluna Park Bushland Reserve and within 30 minutes you'll find Horseshoe Lagoon Bushland Reserve.

Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$163* Per night/room 14 Mar. - 15 Mar.

Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

Three Bedroom Apartment

Bed Count 3 King Beds Maximum Occupancy 7 Max

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quest Wangaratta ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Wangaratta

Family (3)
3 out of 5
Room not cleaned for 2 days out of our stay. Had to ask for clean towels and supplies for the room - such as coffee. Would really benefit from a pool. Would also benefit from some promotional material in the rooms to allow you to know what Restaurants are around and could order from or tourist attractions

Posted by on 3 Jan. 2021

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3 out of 5
I was put into a room which had not serviced. I had to ring the main number on my own phone because their phones were not working. There was no compendium in the room, so I couldn’t find phone numbers or instructions for TV remote or microwave or any other information. There were major road works in progress and no directions to the property, so I had to ring the property to ask how to get in, the room I got eventually was clean and nice. Overall the newly opened property was actually not ready to open. The staff were all great.

Posted by , from Wangaratta on 12 Dec. 2020

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5 out of 5
The staff were fantastic. I required some directions during my stay the staff were very descriptive and detailed in the information provided.

Posted by on 22 Nov. 2020

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Property Features

WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this apartment measures 861 square feet (80 square meters) and includes a conference center. Quest Wangaratta also features barbecue grills, a garden, and concierge services. Parking is available for a fee. This 4-star Wangaratta apartment is smoke free.

  • 72 guestrooms or units
  • 861 sq ft of conference space
  • 80 sq m of conference space
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Concierge
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Quest Wangaratta offers 72 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 45-inch LCD televisions come with premium digital channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

  • Select Comfort beds
  • LCD television
  • Digital channels
  • Premium channels
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Portable fan
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 11:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 6:30 AM - 10:00 PM
  • Saturday - Sunday: 7:00 AM - 10:00 PM
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 6:30 AM - 10:00 PM
  • Saturday - Sunday: 7:00 AM - 10:00 PM
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: AUD 13.00 for adults and AUD 13.00 for children (approximately)
  • Secured self parking fee: AUD 10.00 per night
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Wangaratta Apartment
  • Quest Wangaratta Wangaratta
  • Quest Wangaratta Apartment Wangaratta

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.