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Urbainn Hotel

3.0 star property

Photo gallery for Urbainn Hotel

Reception
Hallway
Outdoor pool
Free daily self-service breakfast
Executive Room, 1 King Bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Carretera Federal Veracruz, Xalapa Km 7, Col. Las Bajadas, Veracruz, VER, 91697
  • Place, Aquatico Inbursa
    ‪6 min drive‬
  • Place, Veracruz Harbour
    ‪25 min drive‬
  • Place, Veracruz Aquarium
    ‪25 min drive‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪8 min drive‬

Room options

View all photos for Room Standard

Free WiFi, bed sheets

Room Standard

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2

View all photos for Double Room Standard

Free WiFi, bed sheets

Double Room Standard

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(13 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(24 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room, 2 Double Beds

Executive Double Room, 2 Double Beds

Executive Double Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Veracruz

At Urbainn Hotel, you'll be 7.3 km (4.6 mi) from Benito Juarez Auditorium and 8 km (4.9 mi) from UNIMEX Mexican University Veracruz. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-service breakfast. .This smoke-free hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find a 24-hour business centre and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of free airport drop-off service. .Places within a 15-minute drive of this 3-property class Veracruz hotel include Cristobal Colon University and Veracruz Aquarium.

What's nearby

  • Aquatico Inbursa - 6 min drive - 2.6 km
  • Benito Juarez Auditorium - 19 min drive - 7.8 km
  • Malecón de Veracruz - 24 min drive - 9.7 km
  • Veracruz Harbour - 25 min drive - 10.1 km
  • Veracruz Aquarium - 25 min drive - 10.1 km

Getting around

  • Veracruz Central Station - 28 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 12 min drive

Restaurants

  • ‪El Lechero - ‬7 min drive
  • ‪Johnny Rockets - ‬8 min drive
  • ‪El Lecherito - ‬5 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪Antojitos La Ceiba - ‬5 min drive

About this property

Urbainn Hotel

There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. A free shuttle from the hotel to the airport is free (available on request). An outdoor pool, a vending machine, and tour/ticket assistance are also featured at Urbainn Hotel. Limited free parking is available on a first-come, first-served basis.

This 3-star Veracruz hotel is smoke free.

  • 67 guestrooms or units
  • Breakfast available (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • No smoking on site
  • Dining venue
Urbainn Hotel offers 67 air-conditioned accommodations with complimentary bottles of water and free toiletries. Flat-screen televisions come with cable channels. Bathrooms include a shower.

This Veracruz hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free airport drop-off shuttle from 6:00 AM to 1:30 PM on request
  • Free secured, uncovered self parking on site
  • Secured, uncovered extended parking on site (MXN 120 per night)
  • Limited on-site self parking

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (150 centimetre high)

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Free local calls
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Urbainn Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: MXN 120 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Urbainn Hotel Veracruz
Urbainn Hotel
Urbainn Veracruz
Urbainn Hotel Hotel
Urbainn Hotel Veracruz
Urbainn Hotel Hotel Veracruz

Frequently asked questions

Is parking available at Urbainn Hotel?

Yep, Urbainn Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Urbainn Hotel?

The closest beach to Urbainn Hotel is Mocambo Beach (8.8 km).

Does Urbainn Hotel have a pool?

Urbainn Hotel has an outdoor pool.

Does Urbainn Hotel serve breakfast?

Yeah, free self-service brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Urbainn Hotel?

Yep, there's a free shuttle from the hotel to the airport that runs from 6:00 AM - 1:30 PM on request.

Is there a bar or restaurant at Urbainn Hotel?

Yep, you can grab a meal at Urbainn Hotel's onsite restaurant.

What time are check-in & check-out at Urbainn Hotel?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Urbainn Hotel?

No, pets and service animals are not allowed.

Urbainn Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 402 out of 748 reviews
Rating 8 - Good. 222 out of 748 reviews
Rating 6 - Okay. 78 out of 748 reviews
Rating 4 - Poor. 29 out of 748 reviews
Rating 2 - Terrible. 17 out of 748 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

María

Stayed 1 night in Dec 2025

10/10 Excellent

FATMA

Liked: Cleanliness, amenities, property conditions & facilities
Cleaning, courtesy and buffet breakfast were just excellente.
Stayed 2 nights in Dec 2025

10/10 Excellent

Miguel

Liked: Cleanliness, property conditions & facilities
Godo breackfast.
Stayed 1 night in Dec 2025

10/10 Excellent

carmen

Liked: Cleanliness, staff & service, property conditions & facilities
It is very clean , and the service is very good. I really recommend it
Stayed 2 nights in Nov 2025

10/10 Excellent

Teodoro

Stayed 1 night in Nov 2025

10/10 Excellent

Jose Raul Ibañez

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. The room is newly renovated, very clean, and truly cozy. Everything looks modern and well-kept. Definitely a great option for a comfortable stay
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Simple and clean and restful
Stayed 1 night in Nov 2025

10/10 Excellent

salvador martinez

Stayed 11 nights in Nov 2025

8/10 Good

Luis, Santaquin

Liked: Cleanliness, amenities, property conditions & facilities
Comodo
Stayed 1 night in Nov 2025

10/10 Excellent

omar

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 4 nights in Oct 2025

4/10 Poor

Carlos, Auburndale

Stayed 2 nights in Sep 2025

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 1 night in Oct 2025

4/10 Poor

Fabiola

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Dated rooms with a lot of dirt smears on walls (smashed mosquitoes, really?!) super small shower and bathroom area. Room on the front of the hotel was incredibly noisy due to the road, and I was wearing earplugs. Wasn’t able to sleep much, the window allowed all exterior noise in. Room had a strong chemical (bug spray? Deodorizer?) scent.
Stayed 1 night in Oct 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Cynthia

Stayed 1 night in Oct 2025

10/10 Excellent

Ruben, Cuautitlan Izcalli

Stayed 1 night in Oct 2025

8/10 Good

Sandra

Travelled with family
Liked: Staff & service, property conditions & facilities
Check-in was excellent. We arrived on a Subday, so the restaurant was closed. The young woman at the front desk did not speak English, but she was extremely helpful and kind and we were able to order food delivery for dinner. Our room is small and needs a thorough scrubbing (walls scuffed & dirty especially around the sink), but the bed was clean and comfortable, the shower hot and linens clean. The location is noisy, but with proximity to the airport, I would expect noise; the hotel itself was very quiet.Breakfast was meager, but traditional. I would stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Jose De Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
,
Stayed 1 night in Sep 2025

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jgf
Stayed 6 nights in Aug 2025

10/10 Excellent

FERNANDO MARTIN

Stayed 1 night in Aug 2025

2/10 Terrible

Pablo

Stayed 1 night in Sep 2025

10/10 Excellent

Edith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk service was courteous and with a smile. Room was clean and the air conditioner worked. Close to the airport and they also provide transportation, to and from, the airport. Great service!
Stayed 1 night in Aug 2025

8/10 Good

Rafael

Business traveller, Travelled with family
Liked: Cleanliness

It was ok

Hotel was ok. Unfortunately there was a power loss and things got a little warm. But chose not to stay the night Staff was very nice
Stayed 1 night in Jul 2025

6/10 Okay

Rosamaria, Pueblo

Travelled with family
Liked: Staff & service, amenities
The bathroom was dirty, it looked as though it hadn't been cleaned in some time. There was the ring of filth in the toilet. Blanket was stained. Then i was only provided 1 key for 2 adults. That one key had to be inserted in a chip reader to keep the power on. It was not a pleasant experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Vincent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good overall with a very good price and convenient
Stayed 1 night in Jul 2025