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Hotel Imperial

3.0 star property

Photo gallery for Hotel Imperial

Balcony
Lobby
Lobby
Outdoor pool
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View map
Calle Miguel Lerdo #153, Col. Centro, Veracruz, VER, 91700
  • Place, Zócalo
    ‪1 min walk‬
  • Place, Veracruz Harbour
    ‪3 min walk‬
  • Place, Malecón de Veracruz
    ‪5 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪31 min drive‬

Room options

About the area

Veracruz

Hotel Imperial puts you in the heart of Veracruz, within steps of Zócalo and Fototeca. Highlights at this Colonial hotel include a restaurant, an outdoor swimming pool and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 3-property class Malecon hotel include Veracruz Harbour and Veracruz Aquarium.

What's nearby

  • Zócalo - 1 min walk - 0.1 km
  • Veracruz Cathedral - 2 min walk - 0.2 km
  • Veracruz Harbour - 3 min walk - 0.3 km
  • Malecón de Veracruz - 5 min walk - 0.5 km
  • Carranza Lighthouse - 8 min walk - 0.7 km

Getting around

  • Veracruz Central Station - 8 min walk
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 28 min drive

Restaurants

  • ‪Los Portales de Veracruz - ‬1 min walk
  • ‪Restaurant Bar Regis - ‬1 min walk
  • ‪Gran Café del Portal - ‬1 min walk
  • ‪Bar El Estribo - ‬1 min walk
  • ‪El Alba Fuente De Sodas - ‬1 min walk

About this property

Hotel Imperial

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Imperial also features an outdoor pool, laundry facilities, and room service (during limited hours). Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Colonial Veracruz hotel.

  • 1 building
  • 37 guestrooms or units
  • 4 levels
  • Built in 1794
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Imperial offers 37 air-conditioned accommodations, which are accessible via exterior corridors and feature free toiletries. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower.

This Veracruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Exterior
Emporio Veracruz Hotel
  • Pool
  • Spa pool
  • Spa
  • Kids’ pool
4.5 out of 5, Wonderful, 1,742 reviews
The price is AU$141
includes taxes & fees
21 Apr - 22 Apr
Emporio Veracruz Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1794
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Imperial Veracruz
Imperial Veracruz
Hotel Imperial Hotel
Hotel Imperial Veracruz
Collection O Hotel Imperial
Hotel Imperial Hotel Veracruz

Frequently asked questions

Is parking available at Hotel Imperial?

Yep, Hotel Imperial has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Imperial?

The closest beach to Hotel Imperial is Mocambo Beach (8.5 km).

Does Hotel Imperial have a pool?

Hotel Imperial has an outdoor pool. The pool is open 9:00 AM to 9:00 PM.

Is there a free airport shuttle available at Hotel Imperial?

No, Hotel Imperial does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Imperial?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Imperial?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Imperial?

No, pets are not allowed.

Hotel Imperial Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 150 out of 413 reviews
Rating 8 - Good. 108 out of 413 reviews
Rating 6 - Okay. 65 out of 413 reviews
Rating 4 - Poor. 37 out of 413 reviews
Rating 2 - Terrible. 53 out of 413 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Jordan

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Pedro Pablo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Hector

Liked: Cleanliness
Lovely staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’re nice place will recommend
Stayed 2 nights in Sep 2025

6/10 Okay

Juan

Travelled with family
Stayed 1 night in Sep 2025

6/10 Okay

Minerva Susana

Stayed 1 night in Sep 2025

2/10 Terrible

Gil

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Tenian cucarachas, el elevator se descompuso dos veces se fue la luz por 24 hrs y solo decian ya llega en un rato y así nos trajeron todo el día
Stayed 4 nights in Jul 2025

2/10 Terrible

Jose ANTONIO

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel se encuentra con muy malas condiciones de limpieza, el aire acondicionado, muy obsoleto y hace mucho ruido durante las noches. Me encontré una cucaracha en mi habitación y no fueron a hacer la limpieza, a pesar de qué lo reporte, el estacionamiento, muy pequeño, los colchones de la habitación, aguados y viejos Las toallas muy sucias, en general, mala calidad de Hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Raymundo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 3 nights in Jul 2025

10/10 Excellent

Germán

Stayed 2 nights in Jul 2025

8/10 Good

Barrett

Stayed 10 nights in Jun 2025

6/10 Okay

Norma

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
La propiedad necesita mucho mantenimiento la regadera estaba oxidada. Las sabanas estan manchadas muy viejas el servicio es exelente
Stayed 8 nights in May 2025

10/10 Excellent

Helenna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Mayte Samantha

Stayed 2 nights in Apr 2025

6/10 Okay

Yesenia

Travelled with family
Disliked: Cleanliness
Great location but the hotel was empty and not clean. We had three rooms, one of the rooms had chips under the bed, the other room seemed like it was being renovated it had touch up paint covering the mold and the toilet bowls and showers were awful in all three rooms
Stayed 4 nights in Nov 2024

2/10 Terrible

Mariana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel imperial veracruz mexico

El hotel imperial en veracruz es una propiedad muy vieja necesita remodelación colchones y almohadas muy duras nesesita urgente una remodelación
Stayed 3 nights in Nov 2024

6/10 Okay

Amber

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

oralia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not what is shown on the pictures. Rooms smell and it feels dirty. Staff is not friendly nor help. We had to take our own baggage down to the room and out to the car. Will never stay there again.
Stayed 1 night in Jun 2024

8/10 Good

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great foo ok overall i well recommended .
Stayed 1 night in Dec 2023

10/10 Excellent

Rey de jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very nice but is noise because the ubication, great place high recommended
Stayed 1 night in Nov 2023

10/10 Excellent

Lauren

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

FRANCY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

4/10 Poor

Dionisio

Travelled with family
Disliked: Property conditions & facilities
Very good location but old building that need an update!!! Rooms with humidity smell!!! Elevators does not work all the time… price ok but could improve service and facilities

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful, charming stay

Very charming hotel! I loved the old, antique feel, upgraded with some modern touches. The overall historical feel was preserved, and the nice modern touches in the bathroom blended in, without taking away from the old charm. Service was also excellent - all of the women at the reception desk were super nice and friendly.
Stayed 2 nights in Nov 2022

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
they gave my room to someone else and canceled my reservation and left me to sleep in my car because I couldn't find vacancy elsewhere. they DID NOT REFUND MY PAYMENT!! I AM VERY UPSET.
Stayed 2 nights in Jan 2022