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DoubleTree by Hilton Hotel Veracruz

3.5 star property

Photo gallery for DoubleTree by Hilton Hotel Veracruz

Reception
Exterior
Outdoor pool, pool loungers
Breakfast, lunch and dinner served
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$112
includes taxes & fees
5 July - 6 July

Explore the area

View map
Blvd. Manuel Avila Camacho 707, Col. Flores Magón, Veracruz, VER, 91900
  • Place, Malecón de Veracruz
    ‪8 min walk‬
  • Place, Veracruz Aquarium
    ‪12 min walk‬
  • Place, Veracruz Harbour
    ‪18 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking (Interior View)

Room, 2 Double Beds, Non Smoking (Interior View)

Room, 2 Double Beds, Non Smoking (Interior View)

9.2 out of 10
Wonderful
(19 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Beach View

Standard Room, 2 Queen Beds, Non Smoking, Beach View

Standard Room, 2 Queen Beds, Non Smoking, Beach View

8.8 out of 10
Excellent
(18 reviews)
  • Beach view
  • 62 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Non Smoking, Beach View

A hotel room with a bed, a blue sofa, a wooden chair, and a small round table.

Studio Suite, 1 King Bed, Non Smoking, Beach View

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking (Interior View)

Room, 1 King Bed, Non Smoking (Interior View)

Room, 1 King Bed, Non Smoking (Interior View)

8.6 out of 10
Excellent
(17 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking, Beach View

Room, 1 King Bed, Non Smoking, Beach View

Room, 1 King Bed, Non Smoking, Beach View

8.2 out of 10
Very good
(13 reviews)
  • Beach view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Non Smoking, Beach View

40-inch flat-screen TV with cable channels, TV

Junior Suite, 1 King Bed, Non Smoking, Beach View

  • Beach view
  • 49 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Studio Suite, 2 Queen Beds, Non Smoking | Living area

Studio Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking, Beach View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Beach View

9.0 out of 10
Wonderful
(10 reviews)
  • Beach view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, 2 Queen Beds, Non Smoking, Beach View

Junior Suite, 2 Queen Beds, Non Smoking, Beach View | Living area

Junior Suite, 2 Queen Beds, Non Smoking, Beach View

9.0 out of 10
Wonderful
(2 reviews)
  • Beach view
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Non Smoking, Beach View

Room, 1 Queen Bed, Non Smoking, Beach View

Room, 1 Queen Bed, Non Smoking, Beach View

10.0 out of 10
Exceptional
(3 reviews)
  • Beach view
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Double Bed, Accessible, Non Smoking (Beach View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Double Bed, Accessible, Non Smoking (Beach View)

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 36 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room Standard

Premium bedding, down duvets, pillow-top beds, in-room safe

Room Standard

  • 29 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Room Standard

Premium bedding, down duvets, pillow-top beds, in-room safe

Double Room Standard

  • 36 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Room Standard with Sea View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room Standard with Sea View

  • Sea view
  • 36 sq m
  • Sleeps 2
  • Free Wi-Fi

About the area

Veracruz

DoubleTree by Hilton Hotel Veracruz places you in the centre of Veracruz, within just a 15-minute stroll of Malecón de Veracruz and Veracruz Aquarium. Highlights at this hotel include a restaurant, an outdoor swimming pool and free valet parking. .The restaurant, Enxebre, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, kids' swimming pool and pool loungers. 484 square feet (45 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include coworking space. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Full breakfast is available daily between 6:30 AM and noon. There's also the convenience of limited parking. .Places within a 30-minute walk of this 3.5-property class Malecon hotel include Veracruz Harbour and Veracruz Cathedral.

What's nearby

  • Regatas Beach - 1 min walk - 0.1 km
  • Malecón de Veracruz - 8 min walk - 0.7 km
  • Veracruz Aquarium - 12 min walk - 1.0 km
  • Veracruz Harbour - 18 min walk - 1.6 km
  • Zócalo - 18 min walk - 1.6 km

Getting around

  • Veracruz Central Station - 8 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 28 min drive

Restaurants

  • ‪Jarrita De Oro - ‬7 min walk
  • ‪María Bonita Cafeteria - ‬3 min walk
  • ‪Da Maurizio Trattoria - ‬3 min walk
  • ‪Palapa de Perea - ‬8 min walk
  • ‪taqueria marlen - ‬5 min walk

About this property

DoubleTree by Hilton Hotel Veracruz

DoubleTree by Hilton Hotel Veracruz offers its guests a kids' pool, an outdoor pool, and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include 10 meeting rooms and coworking spaces. Event space at this hotel measures 484 square feet (45 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at the business-friendly DoubleTree by Hilton Hotel Veracruz. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Veracruz hotel.

  • 1 building
  • 155 guestrooms or units
  • 9 levels
  • 484 sq ft of conference space
  • 45 sq. m of conference space
  • Built in 1993
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Computer for guest use
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel Veracruz offers 155 air-conditioned accommodations with laptop-compatible safes and a safe. Pillowtop beds feature down duvets and premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include a rainfall showerhead, complimentary toiletries and hairdryers.

This Veracruz hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Exterior
Emporio Veracruz Hotel
Malecon
  • Pool
  • Spa pool
  • Spa
  • Kids’ pool
4.5 out of 5, Wonderful, 1,886 reviews
The price is AU$139
includes taxes & fees
1 July - 2 July
Emporio Veracruz Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to noon for a fee: MXN 350 for adults and MXN 280 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Enxebre

Things to do

  • Children's pool
  • Health club
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Computer station
  • Conference centre (484 square foot of space)
  • Coworking space

Outdoors

  • On the boardwalk/promenade
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 10 steps to reach entrance
  • Accessible shuttle
  • Front entrance ramp
  • Lever door handles
  • Lift (114 centimetre wide door)
  • Pool access ramp on site
  • Sign language-capable staff
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1993
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 600.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 350.00 for adults and from MXN 280.00 for children
  • Late check-out fee: MXN 600.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Veracruz
Hotel Novo Mar Veracruz
Novo Mar
Novo Mar Veracruz
Doubletree By Hilton Veracruz
DoubleTree by Hilton Hotel Veracruz Hotel
DoubleTree by Hilton Hotel Veracruz Veracruz
DoubleTree by Hilton Hotel Veracruz Hotel Veracruz

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel Veracruz?

DoubleTree by Hilton Hotel Veracruz offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel Veracruz?

As of 27 June 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Veracruz on 5 July 2026 start from AU$112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel Veracruz?

Yep, DoubleTree by Hilton Hotel Veracruz has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to DoubleTree by Hilton Hotel Veracruz?

Yep, DoubleTree by Hilton Hotel Veracruz is a short 16-minute walk from Villa del Mar Beach.

Does DoubleTree by Hilton Hotel Veracruz have a pool?

DoubleTree by Hilton Hotel Veracruz has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes DoubleTree by Hilton Hotel Veracruz a romantic place to stay?

Ocean-view dining and a lounge bar, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton Hotel Veracruz.

Is DoubleTree by Hilton Hotel Veracruz family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Hotel Veracruz is a hit with families.

Does DoubleTree by Hilton Hotel Veracruz serve breakfast?

You bet, full breakfast is offered daily from 6:30 AM to noon.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel Veracruz?

No, DoubleTree by Hilton Hotel Veracruz does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Hotel Veracruz?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Hotel Veracruz?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton Hotel Veracruz?

No, only service animals are allowed.

DoubleTree by Hilton Hotel Veracruz Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 578 out of 1000 reviews
Rating 8 - Good. 230 out of 1000 reviews
Rating 6 - Okay. 95 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 51 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Monse

Liked: Cleanliness
Excelente hotel
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, great views and comfortable room
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Shemo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like a lot the stay in your Hotel, Clean Rooms, Friendly and helpful personnel, thank you for all your accommodations.
Stayed 3 nights in Oct 2025
Verified

2/10 Terrible

Marcelino

Disliked: Cleanliness, amenities, property conditions & facilities
Room and amenities
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

CHARLES

Yes rooms are very old. Restaurant food very small portions and Quality not that good. Service bartenders were very good
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mariana

Liked: Cleanliness, amenities, property conditions & facilities
Delicious food and beautiful place
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Veey friendly staff
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
The room was very good, quiet and good to rest
Stayed 1 night in May 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful fully renovated property, great staff and friendly and professional service, wonderful location and super room size
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Aime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people that work there really served
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Ricardo

Clean room👏 no hot water tho other wise excellent
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a beautiful view and staff were extremely helpful. Nice clean room
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Benigno

Liked: Property conditions & facilities
I like the area really nice
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Jennifer

Disliked: Cleanliness, amenities, property conditions & facilities
Beach view was foggy and not clear because the windows were old and dirty Room smelled like pee We had one dull day without electricity and no hot water Needs renovation Pillows were horrible The chair in room was torn old and dirty The floor was dirty moldy and nasty , didn’t even feel safe to shower without flip flops Beds small even tho they advertise queen beds Very uncomfortable Rusty laugage stand / holder Needs renovation ASAP
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Irma

Excellent staff.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

LUIS ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place in Veracruz

Everything was great
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Arjeniz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super comfortable
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities
Good service
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Arnol a

Liked: Cleanliness, amenities
Excellent services, always clean, good air condition and closed to the malecon, and other areas for recreation and fun
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right near the beach. Staff incredibly friendly and helpful. Easy tk get transportation
Stayed 1 night in Mar 2025
Verified

8/10 Good

Eleodoro Leoner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast buffet! I enjoyed delicious Veracruz-style picadas with black beans, pork rinds, and red sauce, prepared by the cook; very artisanal, despite being in a hotel. I'd love to know her name to write it down, but I made sure to tip her well for her service. The entire restaurant staff also provided excellent service despite the crowded restaurant. Also my wife loved the front beach locations near the Historic down town.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and friendly staff, location was great by the Malecon. The venue was very popular with people. Impression of the place was well keep but the furniture and decorum was worn, place needed renovation.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Nichole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing pool area. We were able to check in early from an overnight flight. Made the day and evening easy to enjoy after a nap!
Stayed 3 nights in Aug 2024