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DoubleTree by Hilton Hotel Veracruz

Property class: 3.5

Photo gallery for DoubleTree by Hilton Hotel Veracruz

A modern indoor lounge area with seating arrangements, a bar area, and a wall with vertical greenery.
An indoor space with a high ceiling, palm trees, and modern seating.
A breakfast setting with pancakes, a glass of orange juice, and a coffee drink, with a view of the beach and palm trees in the background.
A swimming pool with clear blue water, surrounded by lounge chairs and umbrellas, and adjacent to a modern building with balconies.
A modern hotel with a large building and a waterfront view.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$102
includes taxes & fees
17 Nov - 18 Nov

Explore the area

View map
Blvd. Manuel Avila Camacho 707, Col. Flores Magón, Veracruz, VER, 91900
  • Place, Malecón de Veracruz
    ‪8 min walk‬
  • Place, Veracruz Aquarium
    ‪12 min walk‬
  • Place, Veracruz Harbour
    ‪15 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 2 Double Beds (Interior View)

A hotel room with a large bed, a TV mounted on the wall, a wardrobe, and a bathroom visible through an open door.

Room, 2 Double Beds (Interior View)

8.8 out of 10
Excellent
(23 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 2 Double Beds, Beach View

A hotel room with two beds, a desk, a chair, a lamp, a nightstand, a wall-mounted phone, a kettle, and a coffee maker.

Room, 2 Double Beds, Beach View

9.0 out of 10
Wonderful
(23 reviews)
  • Ocean view
  • 62 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Studio Suite, 1 King Bed

A hotel room with a bed, a blue sofa, a wooden chair, and a small round table.

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed (Interior View)

A hotel room with a large bed, bedside tables, a desk, and a chair.

Room, 1 King Bed (Interior View)

8.8 out of 10
Excellent
(19 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Beach View

A hotel room with a large bed, a desk with a chair, a TV, and a view of the sea.

Room, 1 King Bed, Beach View

8.0 out of 10
Very good
(14 reviews)
  • Ocean view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Beach View

A modern living room with a blue sofa, a small wooden side table with a lamp, and a TV mounted on the wall.

Suite, 1 King Bed, Beach View

  • Ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite, 2 Queen Beds

A hotel room with a bed, a blue sofa, a wooden chair, and a small round table.

Studio Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Beach View

A hotel room with two beds, a desk, a chair, a TV, and a view of the ocean.

Room, 2 Queen Beds, Beach View

9.2 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Beach View

A hotel room with a blue sofa, a small wooden table with a lamp, and a mirror.

Suite, 2 Queen Beds, Beach View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 Queen Bed, Beach View

A hotel room with a bed, bedside tables, a lamp, and a window with curtains.

Room, 1 Queen Bed, Beach View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Room, 1 Queen Bed, Mobility Accessible (Beach View)

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a wardrobe.

Room, 1 Queen Bed, Mobility Accessible (Beach View)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

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About the area

Veracruz

DoubleTree by Hilton Hotel Veracruz puts you in the heart of Veracruz, within a 20-minute stroll of Malecón de Veracruz and Veracruz Harbour. Highlights at this hotel include a restaurant, an outdoor swimming pool and free valet parking. .The restaurant, Enxebre, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, kids' swimming pool and pool loungers. 484 square feet (45 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include coworking space. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Full breakfast is available daily between 6:30 AM and noon. There's also the convenience of limited parking. .Places within a 30-minute walk of this 3.5-property class Malecon hotel include Veracruz Cathedral and Zócalo.

What's nearby

  • Regatas Beach - 1 min walk - 0.1 km
  • Malecón de Veracruz - 8 min walk - 0.7 km
  • Veracruz Aquarium - 12 min walk - 1.0 km
  • Veracruz Harbour - 15 min walk - 1.3 km
  • Zócalo - 18 min walk - 1.6 km

Getting around

  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 28 min drive

Restaurants

  • ‪Jarrita De Oro - ‬7 min walk
  • ‪Antojitos Ninfas - ‬3 min walk
  • ‪Antojitos Veracruzanos Lolita - ‬8 min walk
  • ‪Buffet Novo Mar - ‬2 min walk
  • ‪Gummy's Fonda - ‬9 min walk

About this property

DoubleTree by Hilton Hotel Veracruz

DoubleTree by Hilton Hotel Veracruz offers its guests a kids' pool, an outdoor pool, and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include 10 meeting rooms and coworking spaces. Event space at this hotel measures 484 square feet (45 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at the business-friendly DoubleTree by Hilton Hotel Veracruz. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Veracruz hotel.

  • 1 building
  • 155 guestrooms or units
  • 9 levels
  • 484 sq ft of conference space
  • 45 sq. m of conference space
  • Built in 1993
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Computer for guest use
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel Veracruz offers 155 air-conditioned accommodations with laptop-compatible safes and a safe. Pillowtop beds feature down duvets and premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include a rainfall showerhead, complimentary toiletries and hairdryers.

This Veracruz hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Exterior
Emporio Veracruz Hotel
Malecon
  • Pool
  • Spa pool
  • Spa
  • Kids’ pool
4.6 out of 5, Wonderful, 2,064 reviews
The price is AU$128
includes taxes & fees
26 Nov - 27 Nov
Emporio Veracruz Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to noon for a fee: MXN 350 for adults and MXN 280 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Enxebre

Things to do

  • Children's pool
  • Health club
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Computer station
  • Conference centre (484 square foot of space)
  • Coworking space

Outdoors

  • On the boardwalk/promenade
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 10 steps to reach entrance
  • Accessible shuttle
  • Front entrance ramp
  • Lever door handles
  • Lift (114 centimetre wide door)
  • Pool access ramp on site
  • Sign language-capable staff
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1993
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 600.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 350.00 for adults and from MXN 280.00 for children
  • Late check-out fee: MXN 600.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Veracruz
Hotel Novo Mar Veracruz
Novo Mar
Novo Mar Veracruz
Doubletree By Hilton Veracruz
DoubleTree by Hilton Hotel Veracruz Hotel
DoubleTree by Hilton Hotel Veracruz Veracruz
DoubleTree by Hilton Hotel Veracruz Hotel Veracruz

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel Veracruz?

DoubleTree by Hilton Hotel Veracruz offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel Veracruz?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Veracruz on 17 Nov 2026 start from AU$102, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel Veracruz?

Yep, DoubleTree by Hilton Hotel Veracruz has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to DoubleTree by Hilton Hotel Veracruz?

Yep, DoubleTree by Hilton Hotel Veracruz is a short 16-minute walk from Villa del Mar Beach.

Does DoubleTree by Hilton Hotel Veracruz have a pool?

DoubleTree by Hilton Hotel Veracruz has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes DoubleTree by Hilton Hotel Veracruz a romantic place to stay?

Ocean-view dining and a lounge bar, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton Hotel Veracruz.

Is DoubleTree by Hilton Hotel Veracruz family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Hotel Veracruz is a hit with families.

Does DoubleTree by Hilton Hotel Veracruz serve breakfast?

You bet, full breakfast is offered daily from 6:30 AM to noon.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel Veracruz?

No, DoubleTree by Hilton Hotel Veracruz does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Hotel Veracruz?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Hotel Veracruz?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton Hotel Veracruz?

No, only service animals are allowed.

DoubleTree by Hilton Hotel Veracruz Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 584 out of 1008 reviews
Rating 8 - Good. 221 out of 1008 reviews
Rating 6 - Okay. 99 out of 1008 reviews
Rating 4 - Poor. 53 out of 1008 reviews
Rating 2 - Terrible. 51 out of 1008 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent in this hotel
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All services were excellent!!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, good location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Excelente hotel
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, great views and comfortable room
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 9 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like a lot the stay in your Hotel, Clean Rooms, Friendly and helpful personnel, thank you for all your accommodations.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had such a wonderful time at the double tree , they are very attentive and go far and beyond to make customers happy, it was my 50th birthday and they decorated our room and brought an amenity for me to celebrate.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful fully renovated property, great staff and friendly and professional service, wonderful location and super room size
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Veey friendly staff
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was very good, quiet and good to rest
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Room and amenities
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good !!! Thanks
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a beautiful view and staff were extremely helpful. Nice clean room
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Excellent staff.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people that work there really served
Stayed 3 nights in Jul 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Yes rooms are very old. Restaurant food very small portions and Quality not that good. Service bartenders were very good
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right near the beach. Staff incredibly friendly and helpful. Easy tk get transportation
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Clean room👏 no hot water tho other wise excellent
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Good service
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is very old, and it was not clean at all. My bathroom flooded when I showered..
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and friendly staff, location was great by the Malecon. The venue was very popular with people. Impression of the place was well keep but the furniture and decorum was worn, place needed renovation.
Stayed 4 nights in Apr 2025