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Grand Hotel Villa Castagnola

5.0 star property
Stylish beach retreat with indoor pool

Photo gallery for Grand Hotel Villa Castagnola

Exterior
Property preview
Indoor pool, pool loungers
Point of interest
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Breakfast included
  • Pool
  • 24/7 front desk

Explore the area

View map
Viale Castagnola 31, Lugano, TI, 6906
  • Place, Palazzo dei Congressi
    ‪14 min walk‬
  • Place, Lake Lugano
    ‪16 min walk‬
  • Place, LAC Lugano Arte e Cultura
    ‪4 min drive‬
  • Airport, Lugano (LUG-Agno)
    ‪8 min drive‬

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About the area

Lugano

A luxury stay in the heart of Lugano awaits you at Grand Hotel Villa Castagnola. Within a 20-minute stroll, you'll find Parco Ciani and Palazzo dei Congressi. Highlights at this beach hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering at Clarins Wellness Corner can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and steam room. The restaurant, Le Relais, serves Mediterranean cuisine and is open for breakfast and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, outdoor tennis court, Turkish bath/hammam and sauna. 4865 square feet (452 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of valet parking. .Places within a 30-minute walk of this 5-property class Cassarate hotel include Lake Lugano and LAC Lugano Arte e Cultura.

What's nearby

  • Funicolare Monte Brè - Cassarate Station - 1 min walk - 0.0 km
  • Parco Ciani - 11 min walk - 1.0 km
  • Palazzo dei Congressi - 14 min walk - 1.2 km
  • Lake Lugano - 16 min walk - 1.4 km
  • LAC Lugano Arte e Cultura - 4 min drive - 2.5 km

Getting around

  • Melide Station - 9 min drive
  • Lugano Funicular Station - 11 min drive
  • Lugano (LUG-Agno) - 10 min drive

Restaurants

  • ‪Ristorante della Posta - ‬10 min walk
  • ‪Antica Osteria del Porto - ‬14 min walk
  • ‪La Fermata - ‬12 min walk
  • ‪Pane & Zucchero - ‬6 min walk
  • ‪Lugano Marittima - ‬15 min walk

About this property

Grand Hotel Villa Castagnola

Stylish beach retreat with indoor pool
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grand Hotel Villa Castagnola such as an indoor pool and an outdoor tennis court.

Free breakfast is available daily. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers a steam room, a fitness centre and a garden. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Lugano hotel.

  • 74 guestrooms or units
  • 5 levels
  • 3 dining venues
  • Conference rooms
  • 4865 sq ft of conference space
  • 452 sq. m of conference space
  • Built in 1880
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Grand Hotel Villa Castagnola offers 74 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and minibars. Beds feature down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Clarins Wellness Corner has 2 treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, uncovered parking on site (CHF 20 per day)
  • Secured, covered valet parking on site (CHF 30 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • La Rucola
  • Le Relais
  • Ristorante Arté al Lago

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4,865 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 1880
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • DVD player
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 120 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CHF 20 per day (in/out privileges)
  • Valet parking fee: CHF 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 120 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay and TWINT
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Union Pay, Eurocard, debit cards, cash, mobile payments, Apple Pay and TWINT. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 September to 31 May.

National rating

This hotel is rated 5 stars.

Property is also known as

Grand Hotel Castagnola
Grand Hotel Villa Castagnola
Grand Hotel Villa Castagnola au Lac
Grand Hotel Villa Castagnola au Lac Lugano
Grand Villa Castagnola au Lac
Grand Villa Castagnola au Lac Lugano
Villa au Lac
Villa Castagnola
Villa Castagnola au Lac
Villa Castagnola Hotel
Grand Hotel Villa Castagnola Lugano
Grand Villa Castagnola Lugano
Grand Villa Castagnola
Grand Hotel Lugano
Grand Villa Castagnola Lugano
Grand Hotel Villa Castagnola Hotel
Grand Hotel Villa Castagnola Lugano
Grand Hotel Villa Castagnola Hotel Lugano

Frequently asked questions

What is the cancellation policy at Grand Hotel Villa Castagnola?

Grand Hotel Villa Castagnola offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hotel Villa Castagnola?

As of 3 Oct 2025, prices found for a 1-night stay for 2 adults at Grand Hotel Villa Castagnola on 20 Oct 2025 start from AU$778.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hotel Villa Castagnola?

Yep, Grand Hotel Villa Castagnola has a secured uncovered self car park with in/out privileges for CHF 20 per day. Onsite parking is limited.

Are there any beaches close to Grand Hotel Villa Castagnola?

The closest beach to Grand Hotel Villa Castagnola is Lido di Lenno (18 km).

Is there a spa on site at Grand Hotel Villa Castagnola?

Yep, Clarins Wellness Corner is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Grand Hotel Villa Castagnola have a pool?

Grand Hotel Villa Castagnola has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Grand Hotel Villa Castagnola?

Grand Hotel Villa Castagnola features a full-service spa, an indoor pool and 3 restaurants. All guestrooms come with premium bedding, late-night room service and espresso makers.

What makes Grand Hotel Villa Castagnola a romantic place to stay?

Al fresco dining and a champagne service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Grand Hotel Villa Castagnola.

Is Grand Hotel Villa Castagnola family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as children's slippers and childcare services in the guestrooms, it's no surprise that Grand Hotel Villa Castagnola is a hit with families.

Does Grand Hotel Villa Castagnola serve breakfast?

Yep, complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Grand Hotel Villa Castagnola?

No, Grand Hotel Villa Castagnola does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Hotel Villa Castagnola?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hotel Villa Castagnola?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Hotel Villa Castagnola?

No, only service animals are allowed.

Reviews

Grand Hotel Villa Castagnola Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 304 out of 386 reviews
Rating 8 - Good. 61 out of 386 reviews
Rating 6 - Okay. 14 out of 386 reviews
Rating 4 - Poor. 5 out of 386 reviews
Rating 2 - Terrible. 2 out of 386 reviews

Reviews

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
World class service… from the moment, I walked on the property to the moment I left. I felt well cared for.
Stayed 3 nights in Jun 2025

10/10 Excellent

Brian

Stayed 2 nights in Jun 2025

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The most exquisite hotel experience my husband and I have ever had. The staff went above and beyond, the grounds are impeccable, the lake views immaculate, and the amenities fantastic. We will definitely be back to beautiful Villa Castagnola.
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyable stay, one night easily became two and would certainly return for further visits.
Stayed 1 night in Jun 2025

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with the most amazing service! Gorgeous, classic, 10/10!
Stayed 1 night in Jun 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant and old school classy but at the same time relaxed and friendly. Stunning garden and great facilities. Very good breakfast nice eating areas both indoor and outdoor.
Stayed 1 night in Jun 2025

8/10 Good

Fadi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Edith

Travelled with partner
Liked: Amenities
Thought staff service, property, and cleanliness were excellent. Small things to improve: We had a wonderful room, however, the shower was a tub shower and it was a deep tub so stepping in and out was precarious- could have used a grab bar at the back of the shower. We also had a nice patio but the table on it was very small - would be good to get a slightly larger table. Breakfast was good but the scrambled eggs did not taste like eggs- I think because there may have been a lot of cream in them. You could order an omelette/frittata for a good bit extra. Also, they never had any berries for fruit, but you could order them separately for 18 francs!! We only had a hamburger for dinner there but the reviews on the restaurant were not good. Most people said great service, food was overpriced and not that good.
Stayed 5 nights in May 2025

10/10 Excellent

Dr.Maria

Travelled with family
Liked: Cleanliness
View was great besides everything 🙏💚💫✨
Stayed 4 nights in May 2025

10/10 Excellent

tuluh

Liked: Amenities, property conditions & facilities
Great hotel and very courteous and friendly staff
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous place to stay!
Stayed 3 nights in May 2025

10/10 Excellent

Vivian, West Gladstone

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Undoubtably the best hotel I have ever stayed at. So beautiful, the staff were amazing so kind and helpful. It was my birthday and they sent chocolates to my room and gifted our group free cocktails before dinner. I was very touched. Would Highly recommend a visit there if staying in Lugano.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

Very nice classic hotel with very nice amenities
Stayed 3 nights in Aug 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Such a pleasant and lovely experience. Certainly the staff was our greatest reason for the smiles and the memories
Stayed 2 nights in Oct 2024

10/10 Excellent

maged

Stayed 3 nights in Sep 2024

10/10 Excellent

Athar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More breakfast options
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The same amazing experience as always
Stayed 1 night in Sep 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel in Lugano

Excellent hotel, old classic style, very comfortable and spacious room, good quality beds and beddings. We stayed in the double room with balcony, room looks like a junior suite, had 2 bathrooms. Hotel has a wonderful garden, perfect location , on the lake and not very far from center.
Stayed 1 night in Sep 2024

10/10 Excellent

Gianni

Lovely experience

Wonderful old style hotel in a good location and with impeccable service. Great breakfast and lunch restaurant and a lovely bar. Very specious and comfortable room with lake and garden views. I would strongly recommend it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jack

Stayed 1 night in Sep 2024

10/10 Excellent

Kamal

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Arianoush

Travelled with partner
I
Stayed 3 nights in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Professional staff but concierge unhelpful snob.
Stayed 5 nights in Sep 2024

10/10 Excellent

Reza, Cupertino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely the most gorgeous hotel I have ever stayed. The suites are grand and pay a homage to its time period. The views are unbelievable and the staff is so polite and accommodating. I do wish they would have changed up the menu each morning for breakfast and each night for dinner. Great spot to travel North and South to Lake Como. A wonderful time was had on our girls trip!
Stayed 4 nights in Aug 2024