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Novotel Lugano Paradiso

Property class: 4.5

Photo gallery for Novotel Lugano Paradiso

A poolside area with lounge chairs and umbrellas, reflecting on the water.
A modern interior with a bar area, seating, and a large window offering a view of the city.
A restaurant with tables set for dining, a wall of wine bottles, and a glass display case.
A bartender pouring a drink into a glass at a bar.
An outdoor dining area with tables and chairs, string lights, and greenery.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$404
includes taxes & fees
22 Nov - 23 Nov

Explore the area

View map
Viale San Salvatore 11, Paradiso, TI, 6900
  • Place, Lake Lugano
    ‪3 min walk‬
  • Place, Via Nassa
    ‪14 min walk‬
  • Place, LAC Lugano Arte e Cultura
    ‪14 min walk‬
  • Airport, Lugano (LUG-Agno)
    ‪8 min drive‬

Room options

View all photos for Superior Twin Room, 2 Single Beds

A hotel room with two beds, a wooden headboard, a bedside table with a lamp, and a door leading to a closet.

Superior Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a grey sofa, a small table, and a nightstand with a lamp.

Superior Room, 1 Double Bed, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a grey sofa, a small table, and a nightstand with a lamp.

Executive Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a bed, a desk with a chair, a dining area with a table and chairs, and a TV mounted on the wall.

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Non Smoking (Two Connected Rooms, Queen Bed & Sofa)

A hotel room with a glass-enclosed shower, a bed, a desk, a chair, a bedside table, and a mirror.

Room, Non Smoking (Two Connected Rooms, Queen Bed & Sofa)

  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Room, 1 Double Bed with Sofa bed, Non Smoking

A modern hotel room with a glass shower enclosure, a wooden headboard, and a neatly made bed.

Superior Room, 1 Double Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Superior Room, 1 Queen Bed, Accessible

A hotel room with a bed, a grey sofa, a small table, and a nightstand with a lamp.

Superior Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Paradiso

A luxury stay in Paradiso awaits you at Novotel Lugano Paradiso. Within a 5-minute stroll you'll find Lake Lugano and LAC Lugano Arte e Cultura within a 15-minute walk. Highlights at this family-friendly hotel include a restaurant, a poolside bar and a bar/lounge. .Enjoy the gym, seasonal outdoor swimming pool, kids' swimming pool and pool loungers. 1894 square feet (176 square metres) of event facilities include conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 30-minute walk of this 4.5-property class Paradiso hotel include Via Nassa and Palazzo dei Congressi.

What's nearby

  • Lake Lugano - 3 min walk - 0.3 km
  • Via Nassa - 14 min walk - 1.2 km
  • LAC Lugano Arte e Cultura - 14 min walk - 1.2 km
  • Piazza della Riforma - 19 min walk - 1.7 km
  • Palazzo dei Congressi - 4 min drive - 3.1 km

Getting around

  • Lugano-Paradiso - 5 min walk
  • Lugano Funicular Station - 6 min drive
  • Lugano (LUG-Agno) - 16 min drive

Restaurants

  • ‪Spaghetti Store - ‬19 min walk
  • ‪La Cucina di Alice - ‬18 min walk
  • ‪Ristorante Giardino - ‬3 min drive
  • ‪Bar Vela - ‬16 min walk
  • ‪Crea Lake Club - ‬4 min walk

About this property

Novotel Lugano Paradiso

Novotel Lugano Paradiso offers its guests a seasonal outdoor pool, a fitness centre, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. Event space at this hotel measures 1894 square feet (176 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the luxury Novotel Lugano Paradiso. Parking is available for a fee.

This 4.5-star Paradiso hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 7 levels
  • 1894 sq ft of conference space
  • 176 sq. m of conference space
  • Built in 2012
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • On-site shopping
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Novotel Lugano Paradiso offers 96 accommodations with laptop-compatible safes and free newspapers. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (CHF 23 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 35 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Books
  • Children's pool
  • Foosball table
  • Games
  • Gym
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • Table tennis

Family friendly

  • Children's pool
  • High chair
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,894 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • No lift

More

  • 1 building
  • 7 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CHF 50
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: CHF 90

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 30 per pet, per night
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night
  • Destination fee: CHF1.70 per person, per night. This fee does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 35 per person
  • Self-parking fee: CHF 23 per night (in/out privileges)
  • Pet fee: CHF 30 per pet, per night
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 90 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • The seasonal pool will open on 24 May and close on 30 September.
  • Pool access available from 8:00 AM to 8:00 PM
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Novotel Hotel Lugano Paradiso
Novotel Lugano Paradiso
Novotel Paradiso Lugano
Novotel Lugano Paradiso Hotel
Novotel Lugano Paradiso Hotel
Novotel Lugano Paradiso Paradiso
Novotel Lugano Paradiso Hotel Paradiso

Frequently asked questions

What is the cancellation policy at Novotel Lugano Paradiso?

Novotel Lugano Paradiso offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Lugano Paradiso?

As of 22 Oct 2026, prices found for a 1-night stay for 2 adults at Novotel Lugano Paradiso on 22 Nov 2026 start from AU$404, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Lugano Paradiso?

Yep, Novotel Lugano Paradiso has a self car park with in/out privileges for CHF 23 per night. A self car park is also available, for a fee.

Are there any beaches close to Novotel Lugano Paradiso?

The closest beach to Novotel Lugano Paradiso is Panama Beach (14.5 km).

Does Novotel Lugano Paradiso have a pool?

Novotel Lugano Paradiso has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM (Seasonal outdoor pool open from May 24 to September 30).

What makes Novotel Lugano Paradiso a romantic place to stay?

Romance packages and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Novotel Lugano Paradiso.

Is Novotel Lugano Paradiso family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as highchairs in the guestrooms, it's no surprise that Novotel Lugano Paradiso is a hit with families.

Does Novotel Lugano Paradiso serve breakfast?

Yep, buffet brekkie is served weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Novotel Lugano Paradiso?

No, Novotel Lugano Paradiso does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Lugano Paradiso?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Novotel Lugano Paradiso?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Novotel Lugano Paradiso?

Furry friends are welcome at Novotel Lugano Paradiso, with food and water bowls on offer.

Novotel Lugano Paradiso Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 371 out of 678 reviews
Rating 8 - Good. 234 out of 678 reviews
Rating 6 - Okay. 48 out of 678 reviews
Rating 4 - Poor. 12 out of 678 reviews
Rating 2 - Terrible. 13 out of 678 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, rooms are clean and modern. Fine location and easy parking. Highly recommended for families
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel overall, with nice staff and breakfast in an excellent location.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place! Great food and great hotel!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, would stay again for sure
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was good
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Patvof a road trip everything was clean efficient ans smooth breakfast was good too easy car parking
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean, friendly staff
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good hotel in a perfect location for a weekend in Lugano. Nice staff & amazing breakfast... super recommend!
Stayed 2 nights in Sep 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay , thanks for luna and adam
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our 1- night stay. Market nearby to buy essentials and really quiet. The staff was amazing as well!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relly great stay!

Really great stay! The staff was really friendly and the hotel was modern and clean. Super breakfast!
Stayed 3 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Nice hotel close to the Paradiso station from where we took trains to Italy for the day Neat clean rooms , Breakfast spread was good all 4 days, but no variations to the menu Helpful staff & receptionist
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Lugano waterfront. 15 minutes walk to the centre of town. Staff friendly. Breakfast buffet excellent. Hotel clean and well maintained.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Well located
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and clean, overall quality, superb
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugano

Great location and very friendly staff.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I got sick while in Lugano and spent a couple full days in my room. I was so grateful to be at this hotel. The staff were incredibly nice and helpful and the room and beds very comfortable. The pool kept the kids busy. Once I felt better I appreciated the location. It’s right near the lake and an easy walk to the center.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing for families. Parking a bit expensive…
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean and comfortable
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Everything was top. Very polite staff and big room for me an my two kids (12&14)
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and restaurant. But breakfast options need improvement. That is the only note. The rest is absolutely perfect!
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Modern rooms and easy acess
Stayed 3 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable

Comfortable
Stayed 4 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a hotel on our way home (to Germany) with a pool for the kids and an electric charging station. Pool was great, drinks expensive (probably regular Swiss prices) but delicious and breakfast huge variety. Parking garage with electric charging was next door, but we had to pay the parking garage price and the charging, since it doesn’t belong to the hotel. Overall a nice stay for one night.
Stayed 1 night in Jul 2025