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Smile Hotel - Utsunomiya Higashiguchi

Property class: 3

Photo gallery for Smile Hotel - Utsunomiya Higashiguchi

A hotel room with two beds, a desk, a television, and a window with curtains.
A hotel lobby with wooden shelving displaying books and magazines, a microwave, and a coffee machine.
A modern dining area with multiple tables and chairs, a kitchen counter with food items, and a coffee machine.
A hotel reception area with a reception desk, a waiting area with yellow chairs, and a counter displaying towels and amenities.
A multi-story hotel with a prominent yellow sign at the top, a large glass facade, and a modern architectural design.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is AU$55
3 Nov - 4 Nov

Explore the area

View map
Higashi-Syukugo 3-2-2, Utsunomiya, Tochigi, 321-0953
  • Place, Shinohara House
    ‪13 min walk‬
  • Place, Utsunomiya Castle Ruins Park
    ‪3 min drive‬
  • Place, Utsunoiya Futaarayama Jinja Shrine
    ‪4 min drive‬

Room options

View all photos for Single Room, Non Smoking

A hotel room with a bed, a desk, and a chair.

Single Room, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free wired internet

View all photos for Standard Double Room, Non Smoking

A hotel room with a bed, a desk, and a chair.

Standard Double Room, Non Smoking

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Twin Room, Non Smoking

A hotel room with two single beds, a small round table, a desk with a computer, and a window with curtains.

Twin Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Single Room, Smoking

A hotel room with a bed, a desk, and a chair.

Single Room, Smoking

  • 9 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free wired internet

View all photos for Standard Double Room, Smoking

A hotel room with a bed, a desk, and a chair.

Standard Double Room, Smoking

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Twin Room, Smoking

A hotel room with two single beds, a small round table, a desk with a computer, and a window with curtains.

Twin Room, Smoking

  • 18 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Triple Room, Smoking

A hotel room with two beds, a desk, a television, and a window with curtains.

Triple Room, Smoking

  • 16 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free wired internet

View all photos for Triple Room, Non Smoking

A hotel room with two beds, a desk, a television, and a window with curtains.

Triple Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free wired internet

About the area

Utsunomiya

At Smile Hotel - Utsunomiya Higashiguchi you'll be within a 20-minute walk of Shinohara House and 2.3 km (1.4 mi) from Utsunoiya Futaarayama Jinja Shrine. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The hotel's restaurant is a nice spot to grab a bite. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 9 AM. There's also the convenience of self parking. .With a stay at this 3-property class Higashishukugo hotel, you'll be 2.5 km (1.5 mi) from Orion Street and 2.6 km (1.6 mi) from Hachimanyama Park.

What's nearby

  • Shinohara House - 13 min walk - 1.2 km
  • Utsunomiya Castle Ruins Park - 3 min drive - 1.7 km
  • Utsunoiya Futaarayama Jinja Shrine - 4 min drive - 2.0 km
  • Hachimanyama Park - 5 min drive - 2.4 km
  • Orion Street - 5 min drive - 2.7 km

Getting around

  • Higashi-Shukugo Tram Stop - 3 min walk
  • Utsunomiya Station - 14 min walk

Restaurants

  • ‪Free Fright - ‬2 min walk
  • ‪大谷餃子店 - ‬3 min walk
  • ‪海蔵 JR駅東口店 - ‬4 min walk
  • ‪DJ Caffe &Bar DRAN［ドラン］ - ‬4 min walk
  • ‪宇都宮みんみん 宿郷店 - ‬5 min walk

About this property

Smile Hotel - Utsunomiya Higashiguchi

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Smile Hotel - Utsunomiya Higashiguchi also features a vending machine, coffee/tea in common area, and laundry facilities. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Utsunomiya hotel.

  • 86 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Computer for guest use
  • Lift
  • Smoking in designated areas
  • Dining venue
Smile Hotel - Utsunomiya Higashiguchi offers 86 air-conditioned accommodations with complimentary slippers and a hairdryer. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets and complimentary toiletries.

This Utsunomiya hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 650 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9 AM for a fee: JPY 900 per person
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 900 per person
  • Self-parking fee: JPY 650 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Utsunomiya
Smile Utsunomiya
Sky Hotel Utsunomiya
Smile Utsunomiya Higashiguchi
Smile Hotel Utsunomiya Higashiguchi
Smile Hotel Utsunomiya Higashi guchi
Smile Hotel - Utsunomiya Higashiguchi Hotel
Smile Hotel - Utsunomiya Higashiguchi Utsunomiya
Smile Hotel - Utsunomiya Higashiguchi Hotel Utsunomiya

Frequently asked questions

Is parking available at Smile Hotel - Utsunomiya Higashiguchi?

Yep, Smile Hotel - Utsunomiya Higashiguchi has a self car park with in/out privileges for JPY 650 per day. A self car park is also available, for a fee.

How much does it cost to stay at Smile Hotel - Utsunomiya Higashiguchi?

As of 2 Nov 2026, prices found for a 1-night stay for 2 adults at Smile Hotel - Utsunomiya Higashiguchi on 3 Nov 2026 start from AU$55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there hot tubs in the rooms at Smile Hotel - Utsunomiya Higashiguchi?

No, but there are deep-soaking baths in the guestrooms.

Does Smile Hotel - Utsunomiya Higashiguchi serve breakfast?

Yeah, buffet breakfast is on offer daily from 6:30 AM to 9 AM.

Is there a free airport shuttle available at Smile Hotel - Utsunomiya Higashiguchi?

No, Smile Hotel - Utsunomiya Higashiguchi does not offer an airport shuttle service.

Is there a bar or restaurant at Smile Hotel - Utsunomiya Higashiguchi?

Yep, you can grab a meal at Smile Hotel - Utsunomiya Higashiguchi's onsite restaurant.

What time are check-in & check-out at Smile Hotel - Utsunomiya Higashiguchi?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Smile Hotel - Utsunomiya Higashiguchi?

No, only service animals are allowed.

Smile Hotel - Utsunomiya Higashiguchi Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 69 out of 395 reviews
Rating 8 - Good. 140 out of 395 reviews
Rating 6 - Okay. 143 out of 395 reviews
Rating 4 - Poor. 36 out of 395 reviews
Rating 2 - Terrible. 7 out of 395 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice trip
Stayed 1 night in Feb 2023
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
For the price, it was pleasant enough for the night. No frills, but the room was clean and staff are friendly.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Friendly staffs.
Stayed 4 nights in Apr 2023
Verified review

6/10 Okay

The room nearby was noisy
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness
good
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Every is good except some smoking smell in corridor and in elevator
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
The front desk staffs were not very responsive.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It's a bit far from the station, there are few restaurants around, there's only one elevator so you have to wait during busy times, the breakfast can't be said to have much variety, and the bathtub is not very spacious.　Not too bad,not good.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
フロント女性の２名丁寧な対応でした。
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
きちんと清掃されてるが建物設備が古さを感じる
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントの対応が素晴らしかった。
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
駐車場は徒歩2〜3分の離れたところにある屋根無しでした。 エレベーター窓の外側が真っ黒な汚れだらけで少し残念でしたが、ホテル内は比較的清潔で良かったです。 ドアの外に人がいると気配がわかる程度に音は聞こえます。 鍵は差し込んだまま左に回して開錠するタイプでした。
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
とにかく浴槽が狭かった。扉が重い割に声が丸聞こえで落ち着かなかった。立地は駅近で良いです。
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
所々汚れているところが多かった。 スタッフの対応はとても丁寧でわかりやすかった。部屋の扉が開けづらく入るのに苦労したので取っ手が回るようにしたらスムーズに入れるようになると思いました。
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
価格はリーズナブルでフロントスタッフの対応も丁寧でした。
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
部屋の状態やサービスは概ね良く不満を感じなかったが、立地のせいか電波状況が大変悪くWi-Fiを繋がなくてはとてもスマホが使えなかった。
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
宇都宮駅東口から少し歩くがあまり負担を感じない。ライトラインの駅からもすぐそば。部屋の壁がどぎつくないイエローで、一人旅でも暗くならない。
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
ひとり旅の素泊まりで利用させていただきました。 4月の中旬でしたが、全館ダイヤル式の暖房に設定されていて、泊まった部屋は窓が開けらなかったので少し辛かったです。
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食は、美味しかったです。駐車場は、夜だったのでわかりずらかったです。電光板あればと思います。
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

なし
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
スタッフの格差あり。丁寧な対応をして頂き気持ち良く過ごせた（チェックアウト）時間もありましたが‥。チェックインの対応は‥。
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
部屋がとても広くて使いやすかったです。一点あげるとすれば、駐車場の場所を事前に教えていただけると更に良かったです。事前に車で行くことは伝えていたので、その程度のサービスは欲しかったです。晴れていたから良かったですが、この行ったり来たりのやりとりは、雨など天候不良だとかなり大変になるのかなと思いました。駐車場が遠いので尚更事前連絡が欲しいところです。
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
綺麗でしたし スタッフも優しい
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
가성비로 따지면 좋은 호텔입니다 다만 문이 철제라서 그런지 방음이 약한 건 조금 아쉽네요 900엔 조식 뷔페는 퀄리티가 좋았습니다 다음에 또 우츠노미야를 가게 된다면 꼭 다시 머물고 싶습니다.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

掃除は３日に一回はやはりキツイ。２日に一回にして欲しい。
Stayed 4 nights in Oct 2025