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The Ritz-Carlton, Nikko

Property class: 5 and above

Photo gallery for The Ritz-Carlton, Nikko

A minimalist room with tatami flooring, a low table with a cup, and a view of mountains and water.
A modern living room with a sofa, coffee table, and seating area, featuring a large TV and a fireplace.
A bedroom with a large bed, a small table, and a view of mountains and water.
A modern indoor pool with large windows and a view of a natural landscape.
A modern bathroom with a large window offering a scenic view of a lake and mountains.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$1,948
11 Nov - 12 Nov

Explore the area

View map
2482 CHUGUSHI, Nikko, 09, 321-1661
  • Place, Nikko National Park
    ‪1 min walk‬
  • Place, Lake Chūzenji
    ‪3 min walk‬
  • Place, Kegon Falls
    ‪9 min walk‬

Room options

View all photos for Room, 2 Double Beds (View)

A modern hotel room with a large bed, a desk, a chair, and a TV.

Room, 2 Double Beds (View)

  • Mountain view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed (View)

A modern hotel room with a large bed, a bedside table with a lamp, a TV, and a view of the outdoors.

Room, 1 King Bed (View)

  • Mountain view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (View)

A modern hotel room with a large bed, a TV mounted on the wall, a dining area with a table and chairs, and a view of greenery through the windows.

Room, 1 King Bed, Balcony (View)

9.6 out of 10
Exceptional
(10 reviews)
  • Lake view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony (View)

A hotel room with two beds, a TV, a dining table with chairs, and a view of mountains through large windows.

Room, 2 Double Beds, Balcony (View)

  • Lake view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony (View)

A modern bedroom with a large bed, bedside tables, a bench, a view of a body of water through large windows, and a wooden ceiling.

Suite, 1 King Bed, Balcony (View)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 116 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

A modern hotel room with a large bed, a bedside table with a lamp, a TV, and a view of the outdoors.

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Garden View

A modern hotel room with a large bed, a desk, a chair, and a TV.

Room, 2 Double Beds, Garden View

  • Garden view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony, Lake View (Balcony)

A spacious living area with a large sofa, a coffee table, and a view of mountains through large windows.

Suite, 1 King Bed, Balcony, Lake View (Balcony)

  • Lake view
  • 278 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Nikko

A luxury stay in Nikko awaits you at The Ritz-Carlton, Nikko. Within just a 15-minute stroll, you'll find Kegon Falls and Chuzenji Temple. Highlights at this hotel include in-room free WiFi, furnished balconies and LCD TVs. .A day of pampering at The Ritz-Carlton Spa can include hot stone massages, body scrubs and facials along with access to the hot springs/mineral springs and sauna. The restaurant, The Japanese Restaurant, serves Japanese cuisine and is open for breakfast, lunch and dinner. The Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the 24-hour gym, Hot tub and sauna as well as access to hot springs. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning local cuisine breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a 30-minute drive of this 5-property class Nikko hotel include Italian Embassy Villa Memorial Park and Nikko Yumoto Onsen.

What's nearby

  • Nikko National Park - 1 min walk - 0.0 km
  • Lake Chūzenji - 3 min walk - 0.3 km
  • Tochigi Prefectural Nikko Natural Science Museum - 4 min walk - 0.4 km
  • Kegon Falls - 9 min walk - 0.8 km
  • Chuzenji Temple - 15 min walk - 1.3 km

Getting around

  • Nikko Station - 31 min drive

Restaurants

  • ‪すいとん つみっこ - ‬8 min walk
  • ‪The Bar - ‬6 min walk
  • ‪赤沼茶屋 - ‬13 min drive
  • ‪林屋 - ‬22 min drive
  • ‪ホテル湖上苑 レストラン日光 - ‬7 min walk

About this property

The Ritz-Carlton, Nikko

The Ritz-Carlton, Nikko offers its guests a full-service spa, hot springs, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A hot tub, a sauna, and spa services are also featured at the luxury The Ritz-Carlton, Nikko. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Nikko hotel is smoke free.

  • 94 guestrooms or units
  • 5 levels
  • 3 buildings
  • 2 dining venues
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
The Ritz-Carlton, Nikko offers 94 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. 55-inch LCD televisions come with digital channels and Netflix. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The Ritz-Carlton Spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs, a sauna and a hot tub. The spa is open daily. Guests under 16 years old are not allowed in the spa.

There are indoor hot springs and outdoor hot springs open between 5:30 AM and 11:00 PM. The temperature in the hot springs is set to 173°F.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered valet parking on site (JPY 3,000 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: JPY 6,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lakehouse
  • The Bar
  • The Japanese Restaurant
  • The Lobby Lounge

Things to do

  • 2 indoor/outdoor hot springs
  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Library
  • Mountain biking
  • Sauna

Family friendly

  • Children's games
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Outdoor furniture
  • Telescope
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 indoor/outdoor hot springs
  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot springs open from 5:30 AM - 11:00 PM
  • Hot springs water temperature - 79 ºC
  • Hot stone massages
  • Hot tub
  • Indoor hot spring
  • Outdoor hot spring
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 5 floors
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic drinking straws
  • Non-plastic drinking straws available
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free daily newspapers
  • Heated floor
  • Heating
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 12650 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately JPY 6500 per person
  • Valet parking fee: JPY 3000 per night (in/out privileges)
  • Rollaway bed fee: JPY 12650 per night
  • Hot tub fee: JPY 150 per person per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Hot springs access available from 5:30 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Ritz carlton Nikko
THE Ritz carlton Nikko
The Ritz-Carlton, Nikko Hotel
The Ritz-Carlton, Nikko Nikko
The Ritz-Carlton, Nikko Hotel Nikko

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton, Nikko?

The Ritz-Carlton, Nikko offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton, Nikko?

As of 12 Oct 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Nikko on 11 Nov 2026 start from AU$1,948, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton, Nikko?

Yep, The Ritz-Carlton, Nikko has uncovered valet parking with in/out privileges for JPY 3000 per night. Onsite parking is limited.

Is there a spa on site at The Ritz-Carlton, Nikko?

Yep, The Ritz-Carlton Spa is available for guests. It has a hot tub, a sauna and hot springs. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

What luxury perks are available at The Ritz-Carlton, Nikko?

The Ritz-Carlton, Nikko features a full-service spa, a health club and 2 restaurants.

What makes The Ritz-Carlton, Nikko a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Ritz-Carlton, Nikko.

Is The Ritz-Carlton, Nikko family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that The Ritz-Carlton, Nikko is a hit with families.

Does The Ritz-Carlton, Nikko serve breakfast?

Yeah, local cuisine breakfast is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Ritz-Carlton, Nikko?

No, The Ritz-Carlton, Nikko does not offer an airport shuttle service.

Is there a bar or restaurant at The Ritz-Carlton, Nikko?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Ritz-Carlton, Nikko?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Ritz-Carlton, Nikko?

No, only service animals are allowed.

The Ritz-Carlton, Nikko Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 72 out of 95 reviews
Rating 8 - Good. 15 out of 95 reviews
Rating 6 - Okay. 4 out of 95 reviews
Rating 4 - Poor. 3 out of 95 reviews
Rating 2 - Terrible. 1 out of 95 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to lake, waterfall, and national park. Relaxing and serene atmosphere.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and enjoy it
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would tell everyone traveling to japan to go to Nikko and to stay at this property. It is magical!!
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place in Nikko

The Ritz Carlton did not disappoint, Max checked us in made us feel so welcome. The entire staff was superb. The hotel fits beautifully into the surroundings would definitely stay there again.
Breakfast on our balcony
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, my stay at the Ritz-Carlton Nikko was nothing short of exceptional. The combination of the hotel's serene location by the lake, impressive interior, outstanding dining options, and top-notch service truly set it apart as a luxurious retreat that I would highly recommend to anyone looking for a refined and relaxing getaway. My experience at this hotel has left me with wonderful memories and a deep appreciation for the Ritz-Carlton brand.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel property is amazing. But don’t like the area. Everything closed around 5:00 pm. There was no restaurant s in the area and shopping, so we have to eat at the hotel.
Stayed 3 nights in Nov 2024
Verified review

4/10 Poor

Disliked: Staff & service, amenities
Tourist IG trap. Feels nothing like Japanese. Very much an American ran hotel that pretends to be Japanese. Food both breakfast and dinner very westernized Japanese food and don’t taste good. Everything is designed to look good for a camera but no substance. My shoes were very dirty from a hike. Staff informed us they shoe cleaning service for free. Turns out just tapping the shoe. I went to front desk and ask if I can pay for a proper shoe clean. Staff was confident they have this service but this isn’t his “department” and informed me they will have the “proper team” contact me to arrange, never heard back! Horrible service. Incredible over priced for what they provide. I moved from a Japanese brand ryokan and this hotel can’t remotely compare in service and room, and they are also much more competitively price. This place is just a IG trap!!! The hype is a fraud.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities
Only the price of the stay makes it a 5 star hotel! Fabulous grounds and rooms over Chuzenji lake but the service was dismal. Rooms not ready at check-in but what’s worse is that one of the rooms given had marks of someone having sat on the bed as we walked in. Allocates time slots for breakfast with a few seats at the grilled counter of the teppanyaki restaurant with additional fragrance of the grilled fish from the night before and facing a wall with that. Sharp fish bones found in 2 of the savoury cakes during our afternoon tea. Stupid seating arrangements at the Lake House restaurants with a very uncomfortable sofa and no stock on the only Italian wine we ordered. We have been clients of RC Tokyo for 17 years with no problem at all but the RC Nikko is a disgrace to the Japanese welcoming tradition. It comes down to the hotel management and this GM should be fired! There is a management problem at every level and it generally comes down from the top! Stay away!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s almost flawless if they’d improve few things

Excellent location, very spacious room with excellent view of the lake. Staff were all nice and helpful. Food quality was good too. The yukata provided was way toooo long for Asian (even small size). It was too transparent and not soft enough. The lake area was rather cool but no “vest” to wear outside the yukata was provider. I couldnt enjoy the nice garden with my yukata… it was too cold. Besides, please consider to serve milk at the onsen resting room. It was my first time in Japanese onsen that no milk was provided. No matter it is free of charge to not, it should have it. It is just the culture and some customers like me would be expecting it. Except the milk and yukata….. it is almost perfect. We did enjoy my stay very much.
view from my room
bathroom
afternoon tea
view from my room in the morning
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Ritz-Carlton Nikko recently and honestly, it was one of the best hotel experiences I’ve ever had. The location alone makes it worth the trip — right on Lake Chuzenji, with the mountains and waterfalls of Nikko all around. It feels super peaceful and completely different from the city vibe of Tokyo. Rooms The rooms are huge by Japanese standards and beautifully designed. Think modern but with lots of Japanese touches — sliding doors, deep soaking tubs, and big windows that frame either the lake or the mountains. Mine had a lake view and waking up to that every morning was amazing. Food Food was excellent. Breakfast had both Japanese and Western options (the Japanese one was really special). Dinner was pricey, but the kaiseki course was worth it for the experience. If you want something lighter, there are cafés around the lake too. Onsen & Spa This is where the hotel really stands out. The onsen (hot spring) is incredible — both indoor and outdoor baths with natural hot spring water. Sitting outside in the hot bath while looking at the mountains was pure magic. Service super professional, but also warm and friendly. They remembered small details about preferences and made everything feel easy. Special thanks to Alex, Marek and Tiff. Overall If you’re heading to Nikko and want to splurge, this is the place. It’s not cheap, but it feels like an experience rather than just a hotel stay. Perfect for a co
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの皆様も親切で快適に過ごせました。
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常好的住宿體驗，空間漂亮，動線規劃順暢，燈光設計理想，值得重複住宿。
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo perfeito !!! Quarto limpo, equipe incrível….
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness
スタッフの対応、サービス、お部屋も素敵で快適に過ごせました。シーツの素材がとてもよく、とても気持ちよかったです。ディナーのコースでのお食事が少しだけ量が少なく感じたのとお料理の間が空きすぎると感じました。でも素材のよさも味付けも美味しく朝食は充実しすぎるくらいでした。素晴らしい2日間をありがとうございました。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
全館專人接待與介紹 對於較晚入住旅客很貼心服務
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
素晴らしいサービスでした。今回は記念日で背伸びしましたが、また行きたいと思える素敵な場所でした。スタッフの皆さんありがとうございました。
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

良かった。
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全てにおいて、とても素晴らしい旅になりました。 部屋の完璧な清潔感、温泉、食事等々。 素敵な経験をささて頂きありがとうございました！
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
世界中のリッツに宿泊させて頂いておりますが、日光のリッツホテルは流石！おもてなし日本！世界のリッツを超えた素晴らいおもてなし、グローバルで、食事も素晴らしかったです。静寂で景色もおごそかで、 素晴らしい贅沢な時間、空間を独り占め出来る 心地の良いホテルでした。 スタッフの皆様も、お客様に心で寄り添って下さり感謝です。
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
洋食が美味しくなかった。 朝食は美味しかった。
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
遅くても夕方6時くらいまでにホテルに到着した方が良いです。ホテルの周りでなかなか食事が出来ません。鳥居近くのペンションメロディーと言う名前だったと思いますがステーキ丼2200円などその他２人で5000円で満足な食事できました。19時には閉まります。ペンションの駐車場の横に酒屋さんあり、買い出しできました。リッツ・カールトンの中は別世界ですが周りにコンビニはないのでご注意下さい。
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
木造のは部屋が和を感じさせてくれてとてもよかった。温泉もついてるのはポイント高いです。海外の方が多くて食事は静かに食べたかったなと思いました。色々と要望に応えてくださりさすがラグジュアリーホテルだなと感じました。また行きたいです。
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente excepto por servicio transporte

Uno de los mejores hoteles que hemos ido. No hay mucho que hacer donde se encuentra y ayudaría que tuvieran un servicio para recoger en la estación de tren.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
誕生日に利用。アクティビティが充実していてとても楽しめた。スタッフも心地よい気遣いで穏やかに過ごすことができた。
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方のサービスが素晴らしかったです。
Stayed 1 night in Nov 2024