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4.0 out of 5

"Staff make a business and, despite some not mastering English, the staff here were great. One particular receptionist, who did speak English, went out ... " More

By a verified traveller on Fri 28 Aug 2015

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Hotel Description

At Hotel MyStays Utsunomiya you'll be 2.1 km (1.3 mi) from Utsunomiya Castle Ruins Park and 2.1 km (1.3 mi) from Utsunoiya Futaarayama Jinja Shrine. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

All 116 rooms feature coffee/tea makers, in-room massages, and safes. Nice touches include slippers and free toiletries. Additionally, refrigerators, hair dryers, and phones are available.

The restaurant, TRAVEL CAFE, is open for breakfast, lunch, and dinner. Other amenities include free WiFi in public areas, a fitness center, and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM. There's also the convenience of self parking.

With a stay at this 3.5-star Utsunomiya hotel, you'll be 2.2 km (1.4 mi) from Matsugamine Catholic Church and 2.8 km (1.7 mi) from Hachimanyama Park.

Standard Double Room, Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$54* Per night/room 9 May - 10 May

Superior Twin Room, Smoking (Eco Plan - No Linen Services)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Twin Room, Non Smoking (Eco Plan - No Linen Services)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Double Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double Room, Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel MyStays Utsunomiya ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel MyStays Utsunomiya

Business (1)
4 out of 5

Comfortable hotel, well-positioned, great staff

Pros: See above
Location: Good. Station across the road; road to Twin Ring Motegi from the front door; many restaurants etc within metres.
Staff make a business and, despite some not mastering English, the staff here were great. One particular receptionist, who did speak English, went out of her way to answer questions/point us in the right direction and was generally personable. Rest of hotel was normal, reasonable standard; good breakfast etc. Well-placed near station and main road east to Motegi (for motorsport fans). 'Stack' car parking was a first for us – well organised and courteous.

Posted by , from Melbourne, Australia on 28 Aug. 2015

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Property Features

There's a restaurant on site. Public spaces have free WiFi. A fitness center, multilingual staff, and concierge services are also featured at the business-friendly Hotel MyStays Utsunomiya. For a fee, parking is available. Smoking is allowed in designated areas at this 3.5-star Utsunomiya hotel.

  • 116 guestrooms or units
  • 11 levels
  • Dining venue
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Fukushima Airport (FKS) (112.4 km / 69.9 mi)
  • Train station: Utsunomiya Station (1.6 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel MyStays Utsunomiya offers 116 air-conditioned accommodations with safes and coffee/tea makers. 26-inch LCD televisions come with pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. This Utsunomiya hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested.

  • LCD television
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

TRAVEL CAFE - This restaurant serves breakfast, lunch, and dinner.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 1000 per person (approximately)
  • Self parking fee: JPY 1100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel MyStays Utsunomiya
  • MyStays Utsunomiya
  • Hotel MyStays Utsunomiya Hotel
  • Hotel MyStays Utsunomiya Utsunomiya
  • Hotel MyStays Utsunomiya Hotel Utsunomiya

You should know

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.