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JR East Hotel Mets Utsunomiya

3.0 star property
Hotel in Utsunomiya with 4 restaurants and fitness centre

Photo gallery for JR East Hotel Mets Utsunomiya

Hallway
Exterior
Blackout curtains, free WiFi, bed sheets
Reception
Room amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
1-23 Kawamuko-cho, Utsunomiya, Tochigi, 321-0965
  • Place, Shinohara House
    ‪2 min walk‬
  • Place, Utsunoiya Futaarayama Jinja Shrine
    ‪15 min walk‬
  • Place, Utsunomiya Castle Ruins Park
    ‪18 min walk‬

Room options

View all photos for Single Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Single Room, Non Smoking (For 1 Guest)

9.4 out of 10
Exceptional
(28 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Single Room, Non Smoking (For 2 Guests)

Blackout curtains, free WiFi, bed sheets

Single Room, Non Smoking (For 2 Guests)

9.2 out of 10
Wonderful
(13 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Deluxe Single Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Deluxe Single Room, Non Smoking (For 1 Guest)

8.0 out of 10
Very good
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Twin Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking (For 1 Guest)

  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Non Smoking (For 2 Guests)

Blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking (For 2 Guests)

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room, Non Smoking (For 3 Guests)

Blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking (For 3 Guests)

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Twin Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (For 1 Guest)

  • 28 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking (For 2 Guests)

Blackout curtains, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (For 2 Guests)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Residential Twin Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Residential Twin Room, Non Smoking (For 1 Guest)

  • 37 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Residential Twin Room, Non Smoking (For 3 Guests)

Blackout curtains, free WiFi, bed sheets

Residential Twin Room, Non Smoking (For 3 Guests)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Residential Twin Room, Non Smoking (For 2 Guests)

Blackout curtains, free WiFi, bed sheets

Residential Twin Room, Non Smoking (For 2 Guests)

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Double Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Double Room, Non Smoking (For 1 Guest)

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking (For 2 Guests)

Blackout curtains, free WiFi, bed sheets

Double Room, Non Smoking (For 2 Guests)

7.0 out of 10
Good
(2 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Concept Double Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Concept Double Room, Non Smoking (For 1 Guest)

  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Concept Double Room, Non Smoking (For 2 Guests)

Blackout curtains, free WiFi, bed sheets

Concept Double Room, Non Smoking (For 2 Guests)

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Residential Twin Room, Non Smoking (For 4 Guests)

Blackout curtains, free WiFi, bed sheets

Residential Twin Room, Non Smoking (For 4 Guests)

10.0 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

View all photos for Double Room Non smoking

Blackout curtains, free WiFi, bed sheets

Double Room Non smoking

  • Sleeps 2

Deluxe Single Room Non Smoking

  • Sleeps 2

Twin Room Non Smoking

  • Sleeps 2

Single Room Non smoking

  • Sleeps 2

Deluxe Twin Room-Non-Smoking

  • Sleeps 2

View all photos for Twin Room For 3 People (Non-smoking)

Blackout curtains, free WiFi, bed sheets

Twin Room For 3 People (Non-smoking)

  • Sleeps 3

View all photos for Residential Twin Room For 3 People Non-smoking

Blackout curtains, free WiFi, bed sheets

Residential Twin Room For 3 People Non-smoking

  • Sleeps 3

Concept Double Room

  • Sleeps 2

Residential Twin Room

  • Sleeps 2

About the area

Utsunomiya

JR East Hotel Mets Utsunomiya places you steps from Shinohara House and within a 20-minute stroll of Utsunoiya Futaarayama Jinja Shrine. Highlights at this hotel include 4 restaurants and in-room free WiFi. .This hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Other amenities include laundry facilities, dry cleaning/laundry services and luggage storage. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. .Sights within a 20-minute walk of this 3-property class Utsunomiya hotel include Utsunomiya Castle Ruins Park and Hachimanyama Park.

What's nearby

  • Shinohara House - 2 min walk - 0.2 km
  • Utsunoiya Futaarayama Jinja Shrine - 15 min walk - 1.3 km
  • Hachimanyama Park - 17 min walk - 1.4 km
  • Utsunomiya Castle Ruins Park - 18 min walk - 1.5 km
  • Matsugamine Catholic Church - 3 min drive - 1.3 km

Getting around

  • Utsunomiya Station - 4 min walk
  • Utsunomiya Station East - 11 min walk

Restaurants

  • ‪宇都宮みんみん - ‬1 min walk
  • ‪宇都宮餃子館 - ‬3 min walk
  • ‪芭莉龍 - ‬3 min walk
  • ‪Gong cha 貢茶 - ‬1 min walk
  • ‪いろり庵きらく 宇都宮店 - ‬5 min walk

About this property

JR East Hotel Mets Utsunomiya

Hotel in Utsunomiya with 4 restaurants and fitness centre
There are 4 restaurants on site. Public spaces have free WiFi. JR East Hotel Mets Utsunomiya also features a fitness centre, laundry facilities, and dry cleaning/laundry services.
  • 158 guestrooms or units
  • 4 dining venues
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
JR East Hotel Mets Utsunomiya offers 158 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions come with pay-per-view films. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on request.

Similar properties

Exterior
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  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
4.5 out of 5, Wonderful, 358 reviews
The price is AU$82
6 Feb - 7 Feb
Richmond Hotel Utsunomiya Ekimae Annex

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 1,000 per night)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: JPY 1,600 for adults and JPY 1,600 for children
  • 4 restaurants

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1600 for adults and from JPY 1600 for children
  • Nearby parking fee: JPY 1000 per night (164 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. 

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

JR-EAST METS UTSUNOMIYA
JR EAST HOTEL METS UTSUNOMIYA
Jr Mets Utsunomiya Utsunomiya
JR East Hotel Mets Utsunomiya Hotel
JR East Hotel Mets Utsunomiya Utsunomiya
JR East Hotel Mets Utsunomiya Hotel Utsunomiya

Frequently asked questions

What is the cancellation policy at JR East Hotel Mets Utsunomiya?

JR East Hotel Mets Utsunomiya offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does JR East Hotel Mets Utsunomiya serve breakfast?

Sure does, buffet breakfast is available daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at JR East Hotel Mets Utsunomiya?

No, JR East Hotel Mets Utsunomiya does not offer an airport shuttle service.

Is there a bar or restaurant at JR East Hotel Mets Utsunomiya?

Yep, JR East Hotel Mets Utsunomiya has 4 restaurants.

What time are check-in & check-out at JR East Hotel Mets Utsunomiya?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at JR East Hotel Mets Utsunomiya?

No, only service animals are allowed.

JR East Hotel Mets Utsunomiya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 632 out of 1000 reviews
Rating 8 - Good. 271 out of 1000 reviews
Rating 6 - Okay. 72 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Toshiko

Clean room, friendly staffs and easy access to shops.
Stayed 1 night in Oct 2025

10/10 Excellent

Akiko

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
great staff and nice breakfast. Comforting room and lounge
Stayed 2 nights in Oct 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for convenience for the Moto GP in Motegi. The hotel is attached to the train station and a shopping mall. The Motegi coaches pick up at the back of the hotel so very convenient. Breakfast had some western food available. Would have been nice to have coffee or black tea available in rooms.
Stayed 2 nights in Sep 2025

10/10 Excellent

William Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and amenities were excellent, clean and tidy. Breakfast was also excellent, extensive selection, comfortable location. Easy access to Utsunomiya station and shopping district.
Stayed 1 night in Oct 2025

10/10 Excellent

Mitchell M

Stayed 1 night in Jul 2025

10/10 Excellent

Shuko

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

jerimy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ryosuke

Stayed 2 nights in May 2025

8/10 Good

masayuki

Stayed 2 nights in May 2025

10/10 Excellent

CHITTRAPHON

Stayed 2 nights in Mar 2025

10/10 Excellent

Rumiko, Muncie

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay.
Stayed 5 nights in Mar 2025

10/10 Excellent

LIM

Stayed 1 night in Dec 2024

10/10 Excellent

Tin Hing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I have ever lived in Utsynomiya. I visit to Utsynomiya once a year, and it is hardly find an affordable while comfortable hotel. Finally, I am able to find one. Highly recommend this hotel. I stayed in this hotel for three nights. Room is spacious.The hotel itself is convenient as it is located nearby the JR station. Staff are helpful and polite. There are many options in the breakfast buffet. I will choose to stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always quiet and wonderful stuff this hotel! See you next time soon
Stayed 8 nights in Dec 2024

8/10 Good

Aivie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

Location is convenient. Hotel is good, no complain.
Stayed 2 nights in Dec 2024

8/10 Good

Crina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for money

Excellent value for this hotel. It was clean, comfortable, rooms well sized, great shower, great location. I had breakfast there and it was very nice. The business lounge could do with some improvements e.g. coffee, tea, snacks available and some more tables where to sit and work.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a welcoming and great experience
Stayed 2 nights in Nov 2024

6/10 Okay

Emily

Travelled with partner
Liked: Cleanliness, amenities
I chose this hotel because I wanted to stay at a somewhat decent hotel close to the train station. It was very convenient since it was literally at the train station and close to many shops and restaurants. The room was quite small and had no bells and whistles, but it's what I expected. The room was clean which was most important to me. My only complaint about the room was that there were only two pillows — one for me and one for my husband. So, sleeping wasn't very comfortable. In terms of the staff, I felt like they did their job but I didn't get the type of customer service that I was used to at other hotels where I stayed in Japan. This is why I rated it as average. The highlight of this hotel, however, was that there is a nice , roomy lounge area. It was perfect since I had family visiting and I obviously couldn't host in my room. Coffee was also available in the lounge.
Stayed 1 night in Oct 2024

10/10 Excellent

Anne Kathlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been to 10 hotels for my holiday here in Japan but this is the best so far!
Stayed 1 night in Oct 2024

6/10 Okay

Kalyani, Chennai

Travelled with partner
Liked: Cleanliness, staff & service
Great Location and good amenities. Our room (406) had a very weird layout with the bed against the wall which made it impossible for the second person to get off the bed without disturbing the other. Also, had to go up a step to get into the toilet. Not sure how other rooms are configured.
Stayed 2 nights in Oct 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Neil, Althorne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are comfortable & clean. Excellent breakfast.
Stayed 3 nights in Aug 2024

10/10 Excellent

Dean, Honolulu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in Utsunomiya station with easy access to train and bus. Many good restaurants within walking distance.
Stayed 9 nights in Aug 2024

6/10 Okay

Zelle

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It was convenient place for travelers. But uncleaned room. A lot of hairs. Bunch of hair with the hair blower.
Stayed 1 night in Aug 2024

10/10 Excellent

Jean

Travelled with family
Liked: Property conditions & facilities

Great location. Great stay.

Front desk service was excellent. Only complaint I would have is the pillows are too flat. The mattress is hard but I didn’t have any problem sleeping on it. The bathroom amenities were wonderful. I would stay here again for sure.
Stayed 1 night in Aug 2024