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TownePlace Suites by Marriott New Hartford

Property class: 3

Photo gallery for TownePlace Suites by Marriott New Hartford

A modern hotel lobby with a seating area, a bar, and a view of the outside.
A modern bar area with wooden stools and a sofa in the background.
A hotel room with a sofa, a small table, a lamp, and a bed.
An indoor pool with clear depth markers, lounge chairs, and a 'No Diving' sign.
An outdoor patio with a metal table and red chairs, a barbecue grill, and a view of a multi-story building with brick and beige walls.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
4760 Middle Settlement Road, New Hartford, NY, 13492
  • Place, Sangertown Square
    ‪19 min walk‬
  • Place, Utica College
    ‪4 min drive‬
  • Place, Stanley Theater
    ‪10 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪19 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

A hotel room with a bed, a desk with a chair, a kitchenette, a TV, and a sofa.

Studio, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(35 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

A hotel room with a dining table, chairs, a television, and a sofa.

Studio, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

A hotel room with a sofa, a small table, a lamp, and a bed.

Suite, 1 Bedroom

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

A hotel room with a TV, red armchair, sofa, dining table, and a patterned carpet.

Suite, 2 Bedrooms

8.6 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

A hotel room with a large bed, two bedside tables with lamps, a telephone, and a view of the outdoors through a window with curtains.

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, bedside table, TV, and a bathroom visible through an open door.

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

A hotel room with a large bed, bedside table, TV, and a bathroom visible through an open door.

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

A hotel room with a large bed, bedside table, TV, and a bathroom visible through an open door.

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

A hotel room with a large bed, bedside table, TV, and a bathroom visible through an open door.

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

A hotel room with two beds, a nightstand with a phone, a lamp, and a window with curtains.

Studio, 2 Queen Beds (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (Mobility Accessible, Tub)

A hotel room with a large bed, a television, a desk, and a window with curtains.

Suite, 2 Bedrooms (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms (Hearing Accessible)

A hotel room with a large bed, a television, a desk, and a window with curtains.

Suite, 2 Bedrooms (Hearing Accessible)

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

About the area

New Hartford

At TownePlace Suites by Marriott New Hartford you'll be 1.8 km (1.1 mi) from Sangertown Square and 4.4 km (2.7 mi) from Utica College. Highlights at this hotel include an indoor swimming pool, free continental breakfast and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a business centre. Additionally, you'll find a 24-hour business centre and laundry facilities. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3-property class New Hartford hotel include New Hartford Recreation Center and Accelerate Sports.

What's nearby

  • Sangertown Square - 19 min walk - 1.7 km
  • Utica College - 4 min drive - 5.1 km
  • Saranac Brewery - 9 min drive - 8.3 km
  • Stanley Theater - 10 min drive - 8.7 km
  • Turning Stone Casino - 24 min drive - 35.9 km

Getting around

  • Utica Station - 12 min drive
  • Rome, NY (RME-Griffiss Intl.) - 19 min drive

Restaurants

  • ‪7 Brew Coffee - ‬3 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Texas Roadhouse - ‬3 min drive

About this property

TownePlace Suites by Marriott New Hartford

TownePlace Suites by Marriott New Hartford offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available. A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly TownePlace Suites by Marriott New Hartford. Free self parking is available.

This 3-star New Hartford hotel is smoke free.

  • 95 guestrooms or units
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • 1 conference room
TownePlace Suites by Marriott New Hartford offers 95 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Smart televisions come with premium cable channels and Netflix. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This New Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in shower (84 centimetre high)
  • Handrails in stairways (89 centimetre high)
  • Height-adjustable showerhead
  • Lift (104 centimetre wide door)
  • Low-height counter and sink (91 centimetre high)
  • Low-height desk (91 centimetre high)
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (104 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (107 centimetre wide)

More

  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per pet, per stay
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Marriott New Hartford Hotel
TownePlace Suites Marriott New Hartford
Towne Suites riott Hartford
TownePlace Suites by Marriott New Hartford Hotel
TownePlace Suites by Marriott New Hartford New Hartford
TownePlace Suites by Marriott New Hartford Hotel New Hartford

Frequently asked questions

What is the cancellation policy at TownePlace Suites by Marriott New Hartford?

TownePlace Suites by Marriott New Hartford offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at TownePlace Suites by Marriott New Hartford?

Yep, TownePlace Suites by Marriott New Hartford has a free self car park.

Does TownePlace Suites by Marriott New Hartford have a pool?

TownePlace Suites by Marriott New Hartford has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

Is TownePlace Suites by Marriott New Hartford family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that TownePlace Suites by Marriott New Hartford is a hit with families.

Does TownePlace Suites by Marriott New Hartford serve breakfast?

Yep, free continental breakfast is on offer at TownePlace Suites by Marriott New Hartford.

Is there a free airport shuttle available at TownePlace Suites by Marriott New Hartford?

No, TownePlace Suites by Marriott New Hartford does not offer an airport shuttle service.

What time are check-in & check-out at TownePlace Suites by Marriott New Hartford?

Check-in begins at 3:00 PM. Check-out time is noon.

TownePlace Suites by Marriott New Hartford Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 324 out of 516 reviews
Rating 8 - Good. 136 out of 516 reviews
Rating 6 - Okay. 28 out of 516 reviews
Rating 4 - Poor. 11 out of 516 reviews
Rating 2 - Terrible. 17 out of 516 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room and location. The breakfast was very nice and had a lot of variety.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, breakfast was great. I would stay there again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, rooms were clean
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Rooms are not cleaned daily. We stayed two nights and expected the room to be cleaned the morning after the first night. I inquired and was told they only clean rooms every other day.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness
It was fine. Perfect for what I needed for a week
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Great place to stay..
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice comfortable suite style rooms with good breakfast options
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay again
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient would stay again.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, very friendly and helpful staff
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good average hotel and no complaints
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel, good breakfast, friendly staff
Stayed 1 night in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel to stay at with family
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, easy in and out!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We LOVE staying here. We usually stay in a suite with our daughter and granddaughter. Having 2 bedrooms and a central room is perfect! The pool is always welcoming, breakfast is probably the 6 year old's FAVORITE! Having a kitchen available is certainly helpful also with a 6 year old. Rooms are clean, comfortable and we stay here often!
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff was friendly, breakfast was good.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good place, clean and safe. We stay yearly
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
This property was clean, comfortable and convenient.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property , staff was excellent in every way...
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very personable and made us feel at home.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its not far from anywhere i wanted to be
Stayed 3 nights in Sep 2025