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Relax Inn

2.0 star property
Motel in Rome with free parking

Photo gallery for Relax Inn

Front of property
Exterior
Lobby
Free WiFi, bed sheets
Reception

Reviews

5.2 out of 10

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

View map
145 E Whitesboro St, Rome, NY, 13440
  • Fort Stanwix
    ‪3 min walk‬
  • Capitol Theatre
    ‪6 min walk‬
  • Erie Canal Village
    ‪5 min drive‬
  • Rome, NY (RME-Griffiss Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
TV
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
TV
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

About the area

Rome

At Relax Inn you'll be within just a 10-minute stroll of Fort Stanwix and Capitol Theatre. Highlights at this motel include free in-room WiFi. .This smoke-free motel offers free WiFi in public areas and a vending machine. Added amenities include coffee/tea in a common area. There's also the convenience of free self parking. .With a stay at this Rome motel, you'll be 17.9 km (11.1 mi) from Turning Stone Casino.
View more Motels in RomeOpens in a new window

What's nearby

  • Fort Stanwix - 3 min walk - 0.3 km
  • Capitol Theatre - 6 min walk - 0.6 km
  • Rome Historical Society & Museum - 6 min walk - 0.6 km
  • Erie Canal Village - 5 min drive - 5.4 km
  • Turning Stone Casino - 16 min drive - 21.2 km

Getting around

  • Rome Station - 2 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 46 min drive

Restaurants

  • Franklin Hotel
  • ‪Arby's - ‬12 min walk
  • ‪Eddie's Paramount Diner - ‬17 min walk
  • ‪Domino's Pizza - ‬9 min walk
  • ‪Burger King - ‬15 min walk

About this property

Relax Inn

Motel in Rome with free parking
Relax Inn offers its guests a vending machine and coffee/tea in common area. Public spaces have free WiFi. Self parking is free.

This Rome motel is smoke free.

  • 57 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Front desk (limited hours)
  • No smoking on site
Relax Inn offers 57 accommodations with air conditioning. Cable televisions are provided.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Free local calls

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property only accepts cash.

Property is also known as

Econo Lodge Hotel Rome
Econo Lodge Rome
Relax Inn Rome
Relax Rome
Relax Inn Rome
Relax Inn Motel
Relax Inn Motel Rome

Frequently asked questions

What is the cancellation policy at Relax Inn?

Relax Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Relax Inn?

Yep, Relax Inn has a free self car park.

Is there a free airport shuttle available at Relax Inn?

No, Relax Inn does not offer an airport shuttle service.

What time are check-in & check-out at Relax Inn?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Relax Inn?

No, pets are not allowed.

Reviews

Relax Inn Reviews

5.2

5.6/10

Cleanliness

6.2/10

Staff & service

4.2/10

Amenities

4.8/10

Property conditions & facilities

4.2/10

Eco-friendliness
Rating 10 - Excellent. 36 out of 278 reviews
Rating 8 - Good. 48 out of 278 reviews
Rating 6 - Okay. 55 out of 278 reviews
Rating 4 - Poor. 46 out of 278 reviews
Rating 2 - Terrible. 93 out of 278 reviews

Reviews

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jun 2025

2/10 Terrible

Brian

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Property was closed by order of the police.
Stayed 1 night in Jun 2025

2/10 Terrible

laryn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was run down, dirty, unkept and broken down... lights didnt work... nothing looked clean... two deflated little pillows for kind bed that was hard as a rock! The TV was extremely difficult to use... the presentation was discusting! I didnt want to sit on the couch or or even take off my shoes. No one works in the actual office so the door is always locked and you have to actually call a number and wait for them to answer... and then you have to wait for them to come out of the room they are hanging out in no matter what time of day or night... it also seemed very unprofessional as it was difficult for me to even get a reciept! I wish i had taken pictures... the building was also falling apart with nails sticking out. The coffee table was also completely destroyed. I was worried about being unfairly charged for some of the damage... so far so good on that. And the AC seemed to actually work ok :)
Stayed 1 night in May 2025

8/10 Good

Gladys

Liked: Staff & service, room comfort
Good location have some issues with water temp in shower
Stayed 4 nights in May 2025

2/10 Terrible

Louis

Disliked: Cleanliness, amenities, property conditions & facilities
Unclean, unprofessional, unimpressed.
There was a used hair tie left in the shower, had to go to the front desk for both soap and toilet paper(none in the room). Remote control was missing for TV One of the towels provided had dark stains on it. No trash cans in the room.
Stayed 1 night in May 2025

2/10 Terrible

Nathan

Stayed 2 nights in May 2025

2/10 Terrible

Dave

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good…

Dirty, you could see light from outside around door frame. Hot water took a long time to get to shower. Bed spread dirty and bed wasn’t even made when I arrived.
Stayed 2 nights in May 2025

8/10 Good

Jan

Stayed 1 night in May 2025

2/10 Terrible

patrick

Travelled with family
Disliked: Amenities
Bugs and dirt. Unpainted walls. We were there 10 minutes and left. The clerk didn't argue.
Stayed 1 night in May 2025

2/10 Terrible

Kathleen

Business traveller
Disliked: Amenities
there was sewage in the sink when i walked in, and obviously not draining. i walked out sick to my stomach, and got a room somewhere else. The property does not come up on gps. i really hope that sewage did not expose me to any diseases such as hepatitis
Stayed 1 night in May 2025

6/10 Okay

Brian

Disliked: Amenities, property conditions & facilities
I mean the place is sort of run down
Stayed 1 night in May 2025

2/10 Terrible

Frederick

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I was given was dirty and in total disrepair, there were no towels in the room, no toilet paper in the room, the lights didn't work. The bathtub had been painted by someone and the paint was coming off. Tried the shower to even see if the room had water and the handle pulled off the bathroom wall. The room looked like it hadnt been worked on in 20 years. I would not have stayed in the room if it was offered for free. This property should NEVER have been listed on Expedia. It was so bad I am not sure how the health department has not condemn the property. It needs to be black listed so no other traveler has to deal with the same. I drove to find 10 plus hours straight to get to my destination and then had to drive around looking for another place to stay. Total BS!!
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

VERY NASTY

VERY DIRTY, NOT SWEEP OR VACCUMED, BATHROOM NOT CLEAN, WHOLES IN WALLS...SMELLED HORRIBLE, LINEN NOT CLEAN
Stayed 1 night in Mar 2025

2/10 Terrible

ADITYA

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not suitable for listing on platforms like Expedia due to its severe lack of basic amenities and cleanliness standards. The conditions are hazardous, with potential health risks such as bacterial infections. The hotel appears to cater primarily to homeless individuals and lacks essential services like lighting. Given these issues, it would not meet the standards expected by travelers using Expedia or other booking sites, which typically require a certain level of quality and service
Stayed 1 night in Feb 2025

10/10 Excellent

Todd

Stayed 1 night in Jan 2025

2/10 Terrible

Jamie

Beyond poor

We went there and Rome by was under a state of emergency from the tornado we told them we weren’t staying g it was very dangerous concrete all by stairways and everything and they still charged our account never again
Stayed 1 night in Jul 2024

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures on the site were very misleading for this property, as it was run down and unkept. The room wasn't clean, had a broken nightstand, missing light bulbs, dirty floor, etc. The people staying/ living there didn't make us feel like we were in a safe area. When asked for a refund because we decided not to stay, they told me i had to go through Expedia, who then told me i would have to go through them directly. I will be filing a claim on my credit card to recoup the money.
Stayed 2 nights in Jul 2024

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Bad Experience.

I did not stay at the Relax Inn.
Stayed 1 night in Jul 2024

2/10 Terrible

shirley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all the place was for homeless people and people on parole. The staff did not provide any things for the room. They charge more money only payable in cash. $135.00 I had to get another motel I did not want my family staying in that area. Please check your motels/hotels to see if they are safe. Is there any way of getting my money back? i would appreciate it
Stayed 1 night in May 2024

8/10 Good

Elsie

Stayed 1 night in May 2024

10/10 Excellent

Marion

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice over night stay... Exactly what I was looking for...
Stayed 1 night in Dec 2023

2/10 Terrible

Nancy, Sugar Hill

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like anything! Shabby place. Super poor! Noisy at 12:30AM called desk and was told to call 911!!! Really ! Horrible mgmt. Room needs a desparate TOTAL redo. Everything really old. Missing lite switch buttons. Terrible towels. This place has not seen an update in years. Chopped paint with 6 different colored coats of paint. This was once an EconoLodge and "Relax Inn" doesn't apply. New name needs to be the "No Sleep Inn". Should be removed from your hotel choices in Rome, NY until under new mgmt. and TOTAL tear down and rebuild is done.
Stayed 1 night in Nov 2023

10/10 Excellent

Ron

Stayed 1 night in Oct 2023

2/10 Terrible

Crystal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a DSS prperty with tenants, hanging around outside. Very sketchy vibes. The furniture inside the room was stained and dirty or broken. Dusty holes in walls in need of several repairs walls are thin.
Stayed 1 night in Oct 2023

10/10 Excellent

Elsie

Liked: Staff & service, property conditions & facilities
Our room was really nice and the staff was great
Stayed 1 night in Oct 2023