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Quality Inn & Suites New Hartford - Utica

2.5 star property

Photo gallery for Quality Inn & Suites New Hartford - Utica

Standard Room, 2 Double Beds, Non Smoking
Reception
Free daily continental breakfast
Suite, Non Smoking (2 Double beds, 1 Sofa Bed)
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$115
includes taxes & fees
6 Apr - 7 Apr

Explore the area

View map
141 New Hartford St, New Hartford, NY, 13413
  • Place, Utica College
    ‪2 min drive‬
  • Place, Sangertown Square
    ‪2 min drive‬
  • Place, Stanley Theater
    ‪5 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(46 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the area

New Hartford

At Quality Inn & Suites New Hartford - Utica you'll be 2.4 km (1.5 mi) from Utica College and 3.2 km (2 mi) from Charles A Gaetano Stadium. Highlights at this hotel include free continental breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Additionally, you'll find a games room, a garden and a vending machine. Each morning free breakfast is served. .With a stay at this New Hartford hotel, you'll be 3.4 km (2.1 mi) from Sangertown Square and 3.8 km (2.4 mi) from New Hartford Recreation Center.

What's nearby

  • Utica College - 2 min drive - 2.9 km
  • Sangertown Square - 2 min drive - 2.9 km
  • Saranac Brewery - 4 min drive - 6.2 km
  • Stanley Theater - 5 min drive - 6.5 km
  • Turning Stone Casino - 19 min drive - 36.3 km

Getting around

  • Utica Station - 9 min drive
  • Rome, NY (RME-Griffiss Intl.) - 20 min drive

Restaurants

  • ‪7 Brew Coffee - ‬3 min drive
  • ‪Jersey Mike's Subs - ‬4 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪One Genny - ‬3 min drive

About this property

Quality Inn & Suites New Hartford - Utica

Free breakfast is available daily. Public spaces have free WiFi. A fitness centre, a vending machine, and an arcade/games room are also featured at the business-friendly Quality Inn & Suites New Hartford - Utica. Self parking is free. A complete renovation of Quality Inn & Suites New Hartford - Utica was completed in August 2022.
  • 65 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Games room or arcade
  • Garden
Quality Inn & Suites New Hartford - Utica offers 65 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This New Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Renovated entire property - August 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

New Hartford Hotel Hotel
New Hartford Hotel New Hartford
New Hartford Hotel Hotel New Hartford

Frequently asked questions

What is the cancellation policy at Quality Inn & Suites New Hartford - Utica?

Quality Inn & Suites New Hartford - Utica offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn & Suites New Hartford - Utica?

As of 25 Mar 2026, prices found for a 1-night stay for 2 adults at Quality Inn & Suites New Hartford - Utica on 6 Apr 2026 start from AU$115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn & Suites New Hartford - Utica?

Yep, Quality Inn & Suites New Hartford - Utica has a free self car park.

Does Quality Inn & Suites New Hartford - Utica serve breakfast?

You bet, free continental breakfast is served daily from 6:00 AM to 9:00 AM.

Is there a free airport shuttle available at Quality Inn & Suites New Hartford - Utica?

No, Quality Inn & Suites New Hartford - Utica does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn & Suites New Hartford - Utica?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Quality Inn & Suites New Hartford - Utica Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 253 out of 746 reviews
Rating 8 - Good. 202 out of 746 reviews
Rating 6 - Okay. 132 out of 746 reviews
Rating 4 - Poor. 70 out of 746 reviews
Rating 2 - Terrible. 89 out of 746 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

erica

Stayed 2 nights in Dec 2025

2/10 Terrible

Raymond

Business traveller
It was the worst free breakfast I have ever had
Stayed 1 night in Dec 2025

10/10 Excellent

Vincent

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 1 night in Dec 2025

10/10 Excellent

Deanna

Stayed 2 nights in Dec 2025

4/10 Poor

Kelly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was disgusting. Powdered eggs.
Stayed 1 night in Dec 2025

10/10 Excellent

Kanokaon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for prices. Good enough to Stay for the hockey tournament.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The staff was kind, cordial, patient, and knowledgeable. I was pleasantly surprised at everything that was available. The room was very clean and had everything I needed. I did not expect so much at such a reasonable cost. Now that I know that they have a dog room, I’ll bring mine along next time I’m there!
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities
I had recently stayed at this hotel a week prior to this stay. Nothing had changed. From the time of arrival, check-in, and through to check-out the staff at this Quality Inn were as exceptional as my prior visit. The room that I stayed in was very clean, the mattress, pillow, and blankets were all very comfortable, and the HVAC worked perfectly. Overall, very satisfied. I have and will recommend this Quality Inn to others.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. They made great upgrades to the rooms and property. Excellent stay
Stayed 1 night in Dec 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very comfortable and a good choice as we traveled
Stayed 1 night in Nov 2025

10/10 Excellent

Lynn

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I have stayed here several times when in the area on business, both together and separately. It is always very clean and comfortable. Staff is very friendly and helpful. Tons of restaurants nearby. We will definitely continue to book here. We don't have pets personally but a colleague of ours also books here when he travels with his dog. Incidentally I never have ever noticed any pet odors or anything like that when I stay. Perhaps they have separate rooms for people who book with pets, but really its always immaculate. Very pleased.
Stayed 1 night in Dec 2025

6/10 Okay

Drew

Travelled with family
No elevator and the curtains wouldn’t cover the windows. The bathroom tub could use a good cleaning. The metal that surrounds the base of bed makes a bad noise when you get out of bed and when you accidentally kick it standing close to the bed.
Stayed 4 nights in Nov 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities
It appears that they must have renovated the hotel somewhat recently, and it is very well kept. My check in was uneventful and the desk clerk, whom was very nice, had the xtra blanket, which I had requested, waiting for me. I stayed in a double queen suite with a couch for one night. From the time I opened the hotel room door and saw the imitation, easy to clean, flooring, I was very content. I hate carpeted rooms. There was a nice kitchenette with a few cupboards, a sink, mini-fridge, and microwave. Large smart TVs were in the living area and one in the bedroom. Both were the same size and make and so the remotes worked for both. Housekeeping seems to do an excellent job at upkeep. The bathroom was pretty spotless, the shower head fairly new with great water pressure. The other individual absolutely loved the digital mirror with various lamp settings that is above the sink. I slept in the main area on the couch because of a health condition, while the other person slept on the one queen that I did not take the blanket off of to use with the coach. I did not have time for the breakfast, but will make sure to share how it was after my next stay. All-in-all, the kindness of the staff, the cleanliness and updated rooms, and the safe area it is located, this Quality Inn is a gem. Granted, if you want a hotel with an indoor pool you will have to pay at least $100/night more in this area, if not, you will totally enjoy your stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Vitalii, Brooklyn

Stayed 1 night in Dec 2025

8/10 Good

Shannon

Stayed 1 night in Aug 2025

2/10 Terrible

Kelly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally disgusting under comfortable dirty
Stayed 1 night in Nov 2025

8/10 Good

jodi

Clean place to rest my head
Stayed 1 night in Nov 2025

8/10 Good

Shirley

Stayed 2 nights in Nov 2025

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds comfortable Bathroom very tiny but ok for a one night stop.
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Stayed 1 night in Nov 2025

8/10 Good

Eric

Stayed 1 night in Nov 2025

10/10 Excellent

PETER

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coming in from out of town for a wedding, we needed an early check-in. I called the night before to confirm and upon arrival, even though we were even earlier than expected, the front desk was happy to accommodate us. Hotel room was perfectly adequate - clean, quiet, and worth the price! Staff was friendly and welcoming. We would stay here again!
Stayed 1 night in Nov 2025

6/10 Okay

Sherry

Stayed 1 night in Nov 2025

6/10 Okay

Martin

Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Stayed 3 nights in Nov 2025