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Quality Inn & Suites New Hartford - Utica

2.5 star property
Hotel in New Hartford with free breakfast and fitness centre

Photo gallery for Quality Inn & Suites New Hartford - Utica

Free daily continental breakfast
Lobby
Standard Room, 2 Double Beds, Non Smoking
Reception
Free daily continental breakfast

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The current price is AU$140
includes taxes & fees
7 Dec - 8 Dec

Explore the area

View map
141 New Hartford St, New Hartford, NY, 13413
  • Place, Utica College
    ‪3 min drive‬
  • Place, Stanley Theater
    ‪6 min drive‬
  • Place, Utica Zoo
    ‪7 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2022
Separate bedroom
Blackout curtains
Shower/bath combination
Individually furnished
Individually decorated
Air-conditioning
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(42 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2022
Separate bedroom
Blackout curtains
Shower/bath combination
Individually furnished
Individually decorated
Air-conditioning
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

8.4 out of 10
Very good
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2022
Sofa bed
Separate bedroom
Blackout curtains
Individually furnished
Individually decorated
Air-conditioning
Blackout drapes/curtains
Sofa bed
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2022
Separate bedroom
Blackout curtains
Shower/bath combination
Individually furnished
Individually decorated
Air-conditioning
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2022
Separate bedroom
Blackout curtains
Shower/bath combination
Individually furnished
Individually decorated
Air-conditioning
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2022
Separate bedroom
Blackout curtains
Shower/bath combination
Individually furnished
Individually decorated
Air-conditioning
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

About the area

New Hartford

At Quality Inn & Suites New Hartford - Utica you'll be within a 10-minute walk of New Hartford Recreation Center and 2.4 km (1.5 mi) from Utica College. Highlights at this hotel include free continental breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Additionally, you'll find a games room, a garden and a vending machine. Each morning free breakfast is served. .With a stay at this New Hartford hotel, you'll be 3.2 km (2 mi) from Charles A Gaetano Stadium and 3.4 km (2.1 mi) from Sangertown Square.

What's nearby

  • Utica College - 3 min drive - 2.9 km
  • Saranac Brewery - 5 min drive - 5.8 km
  • Utica Memorial Auditorium - 5 min drive - 6.5 km
  • Stanley Theater - 6 min drive - 6.5 km
  • Utica Zoo - 7 min drive - 5.1 km

Getting around

  • Utica Station - 9 min drive
  • Rome, NY (RME-Griffiss Intl.) - 20 min drive

Restaurants

  • ‪One Genny - ‬3 min drive
  • ‪The Beer Hub - ‬3 min drive
  • ‪Raspberries - ‬3 min drive
  • ‪Popeyes Louisiana Kitchen - ‬4 min drive
  • ‪Pizza Boys - ‬2 min drive

About this property

Quality Inn & Suites New Hartford - Utica

Hotel in New Hartford with free breakfast and fitness centre
Free breakfast is available daily. Public spaces have free WiFi. A fitness centre, a vending machine, and an arcade/games room are also featured at the business-friendly Quality Inn & Suites New Hartford - Utica. Self parking is free. A complete renovation of Quality Inn & Suites New Hartford - Utica was completed in August 2022.
  • 65 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Games room or arcade
  • Garden
Quality Inn & Suites New Hartford - Utica offers 65 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This New Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Renovated entire property - August 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

New Hartford Hotel Hotel
New Hartford Hotel New Hartford
New Hartford Hotel Hotel New Hartford

Frequently asked questions

What is the cancellation policy at Quality Inn & Suites New Hartford - Utica?

Quality Inn & Suites New Hartford - Utica offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn & Suites New Hartford - Utica?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites New Hartford - Utica on 7 Dec 2025 start from AU$140.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn & Suites New Hartford - Utica?

Yep, Quality Inn & Suites New Hartford - Utica has a free self car park.

Does Quality Inn & Suites New Hartford - Utica serve breakfast?

You bet, free continental breakfast is served daily from 6:00 AM to 9:00 AM.

Is there a free airport shuttle available at Quality Inn & Suites New Hartford - Utica?

No, Quality Inn & Suites New Hartford - Utica does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn & Suites New Hartford - Utica?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Quality Inn & Suites New Hartford - Utica Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 211 out of 663 reviews
Rating 8 - Good. 179 out of 663 reviews
Rating 6 - Okay. 123 out of 663 reviews
Rating 4 - Poor. 66 out of 663 reviews
Rating 2 - Terrible. 84 out of 663 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Janine

Disliked: Cleanliness, staff & service, property conditions & facilities
This was my worst experience in a hotel. We found 2 bugs in the bed, next door room someone was talking on the phone and had the tv on all night long and the bathroom sink was dirty. When I approached the manager he told me he will give me points for my next stay. Do you think I'm crazy to stay at the hotel again?
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2025

10/10 Excellent

Richhi

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People are the best
Stayed 2 nights in Aug 2025

8/10 Good

Giovanna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Walter

Liked: Cleanliness, staff & service, room comfort
Adequate room. Nothing special. Breakfast was pretty standard.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karina

Travelled with group
Liked: Amenities, property conditions & facilities
Lovely place to stay. Room was clean and spacious. Front desk staff was kind and helpful.
Stayed 2 nights in Aug 2025

6/10 Okay

prosper

Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Stayed 2 nights in Jul 2025

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2025

8/10 Good

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Stayed 2 nights in Aug 2025

8/10 Good

Priya

Stayed 1 night in Jul 2025

8/10 Good

Colver

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the hotel. It wss clean snd comfortable. However it was a bit remote from dining choices
Stayed 2 nights in Aug 2025

10/10 Excellent

Richie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Friendly staff , good breakfast , quiet location. Excellent price would definitely recommend.
Stayed 2 nights in Aug 2025

6/10 Okay

evelyn, poughkeepsie

Stayed 1 night in Aug 2025

10/10 Excellent

fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very amenable place to stay - Loved the king sized bed but TV stations were lame - The continental breakfast was most excellent
Stayed 1 night in Aug 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Hartmut J., Brooklyn

Travelled with family
Very nice for the price. Very clean, comfortable bed and we received an upgrade to a suite, that was a surprise.
Stayed 1 night in Aug 2025

8/10 Good

LEBELO

Stayed 1 night in Jul 2025

2/10 Terrible

kevin

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

My

A disappointed experience and been wanting to see try the hotel for awhile as an option to another hotel I stay at when I'm in the Utica area just so I had more than one option if my hotel was booked up. This definitely won't be the hotel because I don't like surprises when I'm checking in.
Stayed 1 night in Jul 2025

8/10 Good

Cooper

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pkace
Stayed 1 night in Jul 2025

2/10 Terrible

David

Stayed 1 night in Jul 2025

8/10 Good

Anthony

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was very helpful. The property was older, but so is the whole town. Maybe not the best looking place from outside, but it was a very comfortable and enjoyable stay.
Stayed 2 nights in Jul 2025

4/10 Poor

Nicholas

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Beds were like college beds - metal frames / bed slat and metal skirts around bottom of bed. If you accidentally licked he bottom of the bed frame, it was one heck of a metal bang. Front desk man was rude. Had Housekeeping on first day and nothing after that. When I asked about the housekeeping, I was told it needed to be requested. Had to ask for fresh towels and washcloths. Was given fresh towels but he could only find one clean washcloth. Told me to either use that (for three adults) or come back down early in the morning for the additional two. When we arrived the first night in our room, there was an empty Dorito bag in one of the drawers. Also, they had same items for breakfast all three days. Usually when I stay at motels they at least change the menu every other day. Would not recommend this place.
Stayed 3 nights in Jul 2025