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Best Western Gateway Adirondack Inn

Property class: 2.5

Photo gallery for Best Western Gateway Adirondack Inn

A modern kitchen with wooden cabinets, a microwave, and a dining area with a table and chairs.
A reception area with a counter, two sofas, a small table, and a bench.
A modern hotel room with a large bed, bedside lamps, a flat-screen TV, and a large window with curtains.
A hotel room with a flat-screen TV, a microwave, a refrigerator, a desk, a chair, and a wall-mounted artwork.
A conference room with tables and chairs, a large window, and a wall-mounted light fixture.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Business services
The current price is AU$203
includes taxes & fees
4 Nov - 5 Nov

Explore the area

View map
175 N Genesee St, Utica, NY, 13502
  • Place, North Utica Shopping Center
    ‪13 min walk‬
  • Place, Utica Memorial Auditorium
    ‪5 min drive‬
  • Place, Stanley Theater
    ‪7 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

A modern hotel room with a large bed, bedside lamps, a nightstand with a drawer, a wall-mounted artwork, and a bathroom visible through an open door.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside lamps, a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

A hotel room with a bed, bedside tables, a chair, a desk, and a window.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

A modern hotel room with a large bed, bedside lamps, a wooden headboard, a wall-mounted artwork, and a walk-in closet.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

A hotel room with two beds, a sofa, a lamp, and a window with a view.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

A modern hotel room with a large bed, bedside lamps, a flat-screen TV, and a large window with curtains.

Executive Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a large window with curtains, a standing lamp, and a wall-mounted air conditioner.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

Utica

At Best Western Gateway Adirondack Inn you'll be within a 20-minute stroll of Erie Canal and North Utica Shopping Center. Highlights at this hotel include a complimentary breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include coffee/tea in a common area and laundry facilities. There's also the convenience of RV/bus/truck parking. .Sights within a 20-minute walk of this Utica hotel include Utica Children's Museum and Adirondack Railway Utica Station.

What's nearby

  • North Utica Shopping Center - 13 min walk - 1.1 km
  • Adirondack Railway Utica Station - 16 min walk - 1.4 km
  • Utica Children's Museum - 16 min walk - 1.4 km
  • Utica Memorial Auditorium - 5 min drive - 4.7 km
  • Stanley Theater - 7 min drive - 5.8 km

Getting around

  • Utica Station - 15 min walk
  • Syracuse, NY (SYR-Hancock Intl.) - 54 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Dunkin' - ‬6 min walk
  • ‪O'Scugnizzo Pizzeria - ‬2 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪Burger King - ‬19 min walk

About this property

Best Western Gateway Adirondack Inn

WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. A fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly Best Western Gateway Adirondack Inn. Self parking is free.

This Utica hotel is smoke free.

  • 88 guestrooms or units
  • 2 levels
  • 2 buildings
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • No smoking on site
  • 1 conference room
Best Western Gateway Adirondack Inn offers 88 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include baths or showers and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.6 out of 5, Good, 1,000 reviews
The price is AU$174
includes taxes & fees
1 Nov - 2 Nov
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night (maximum USD 100 per stay), plus a one-time cleaning fee of USD 200.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night (maximum USD 100 per stay) plus a one-off USD 200.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Gateway Adirondack Inn.

Property is also known as

Best Western Adirondack
Best Western Gateway Adirondack
Best Western Gateway Adirondack Inn
Best Western Gateway Adirondack Inn Utica
Best Western Gateway Adirondack Utica
Best Western Gateway Adirondack Hotel Utica
Best Western Utica
Utica Best Western
Best Gateway Adirondack Utica
Best Western Gateway Adirondack Inn Hotel
Best Western Gateway Adirondack Inn Utica
Best Western Gateway Adirondack Inn Hotel Utica

Frequently asked questions

Is parking available at Best Western Gateway Adirondack Inn?

Yep, Best Western Gateway Adirondack Inn has a free self car park.

How much does it cost to stay at Best Western Gateway Adirondack Inn?

As of 31 Oct 2026, prices found for a 1-night stay for 2 adults at Best Western Gateway Adirondack Inn on 4 Nov 2026 start from AU$203, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Gateway Adirondack Inn family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Best Western Gateway Adirondack Inn is a hit with families.

Does Best Western Gateway Adirondack Inn serve breakfast?

Sure does, complimentary buffet breakfast is offered on weekdays from 6:30 AM to 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Best Western Gateway Adirondack Inn?

No, Best Western Gateway Adirondack Inn does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Gateway Adirondack Inn?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Best Western Gateway Adirondack Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 260 out of 955 reviews
Rating 8 - Good. 331 out of 955 reviews
Rating 6 - Okay. 200 out of 955 reviews
Rating 4 - Poor. 87 out of 955 reviews
Rating 2 - Terrible. 77 out of 955 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay and the staff were very friendly.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
We enjoyed staying there.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff is at the front desk if you need anything, they have breakfast for you and the air conditioning is wonderful you can adjust the setting for cooler/ warmer
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent Hotel at a good price and breakfast is great.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay enjoyed . Sabrina at the front desk was very helpful and efficient
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay before heading up to the Adirondacks. very clean and staff was friendly. room was larger than expected and air conditioning was great!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind and helpful
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Breakfast was good. Quality of rooms was ok, was expecting more for the price I paid. Staff were friendly.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the staff were friendly. Building looks old but a nice place for a short stay. Near a lot of good restaurants.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we stayed there it was the weekend of the Boilermaker 15k and we were not aware of how many people show up for this!! The only issue was a vent/fan outside our room ran & rattled one night; otherwise the room was clean and the staff was nice & helpful. I would stay there again.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Fine place to stay a night.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. When I checked in at the front desk, they had a welcome bag waiting for me with a personalized note about the weather and events in town that day and a water and granola bar. I've never received a welcome bag from a hotel before and it was very sweet!
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
The hotel was convenient for my location. It’s way overpriced for the quality and cleanliness of the hotel. The vinyl floor in my room was filthy.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I was only there for one night during travels but I found it to be a great place to stop. My room was comfortable and clean and the staff that I interacted with were great. I had my two small dogs and there is a lot of space to walk them. I also appreciated that they put me in an end room so it was very easy to get in and out with the dogs.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Was only there one night, but the room was clean, the staff was polite the breakfast was good
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff for checking was very friendly.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , quiet place
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We didn't end up staying the night. The hotel was very run down we walked in to where our room was and it smelled of Marijuana then we walked in the room and it smelled like poop. The lady at the front desk was very nice and helped us get our money back.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room had a terrible musty odor and the AC seemed to have mold on it. The room appeared clean but was buggy and the odor was very off putting. Front desk staff were friendly.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both hot and cold foods were offered for breakfast. The staff was friendly. The beds were comfy. The fridge also had a small freezer. I was disappointed there wasn't a workout room, as advertised, but over all, very pleased. Plenty of places to eat all around the hotel too.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room itself was okay. The bed seemed fresh and I liked the there was vinyl flooring instead of carpet. The outside hallway outside of our door was filthy. The air conditioning was loud and difficult to regulate. We were not inclined to try the breakfast.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
There is a second story and no elevator so you have to carry your luggage up the steps. Not so easy for anyone over 70.
Stayed 1 night in Jul 2026