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Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Property class: 4

Photo gallery for Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

A pool area with lounge chairs, a pool, and surrounding greenery.
Property video
A modern lounge area with a curved seating arrangement, large windows, and a wooden ceiling.
A modern bar area with a long counter, bar stools, and a high ceiling with wooden beams.
A dining area with a wooden table and chairs, a mural of houses on the wall, and hanging wicker lamps.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is AU$162
includes taxes & fees
18 Sept - 19 Sept

Explore the area

View map
14 Palm Boulevard, Umhlanga Ridge, Umhlanga Rocks, Umhlanga, KwaZulu-Natal, 4320
  • Place, Gateway Theatre of Shopping
    ‪1 min walk‬
  • Place, KwaZulu-Natal Sharks Board
    ‪7 min walk‬
  • Place, Oceans Mall
    ‪4 min drive‬
  • Airport, Durban (DUR-King Shaka Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Double Beds

A hotel room with two beds, a dining table with chairs, a large window with curtains, and a wall-mounted artwork.

Room, 2 Double Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms

A modern hotel room with a large bed, a desk, and a chair. There is a view of a cityscape through the window.

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

A modern hotel room with a large bed, a desk, and a chair. There is a view of a cityscape through the window.

Apartment, 2 Bedrooms

  • City view
  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Loft, 1 Bedroom

A modern hotel room with a large bed, a desk, and a view of the city through a large window.

Loft, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom, Balcony

  • Park view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, and a chair. There is a window with curtains, a wall with a surfboard mural, and a sign that says "Gone Surfing".

Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • Park view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed

A hotel room with a large bed, a desk, a chair, and a view of the ocean through the window.

Room, 1 Double Bed

  • Park view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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The price is AU$127
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18 Sept - 19 Sept
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About the area

uMhlanga

You'll be connected to the convention centre at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge, and within just a 10-minute stroll of Ster-Kinekor Gateway and Gateway Theatre of Shopping. Highlights at this family-friendly hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .Enjoy the gym and pool loungers. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class uMhlanga hotel include Umhlanga Hospital and KwaZulu-Natal Sharks Board.

What's nearby

  • Gateway Theatre of Shopping - 1 min walk - 0.1 km
  • KwaZulu-Natal Sharks Board - 7 min walk - 0.6 km
  • Ster-Kinekor Gateway - 15 min walk - 1.3 km
  • Oceans Mall - 4 min drive - 2.2 km
  • Whalebone Pier - 5 min drive - 2.6 km

Getting around

  • Durban (DUR-King Shaka Intl.) - 23 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Mugg & Bean - ‬5 min walk
  • ‪KFC - ‬9 min walk
  • ‪Nespresso Gateway - ‬15 min walk
  • ‪Mimmo's - ‬5 min walk

About this property

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. The family-friendly Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge also features a rooftop terrace, a garden, and coffee/tea in common area. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star uMhlanga hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 7 levels
  • Conference rooms
  • Built in 2009
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge offers 205 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This uMhlanga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Lobby sitting area
Protea Hotel by Marriott Durban Umhlanga
Umhlanga
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.3 out of 5, 534, 534 reviews
The price is AU$156
includes taxes & fees
19 Sept - 20 Sept
Protea Hotel by Marriott Durban Umhlanga

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (ZAR 65 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 260 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In a state park
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift (99 centimetre wide door)
  • Raised toilet seat (50 centimetre high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2009
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Mini-fridge
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property requires full payment at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: ZAR 300 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 260 per person
  • Airport shuttle fee: ZAR 350 per person (one-way)
  • Self-parking fee: ZAR 65 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property class

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Protea Hotel Ridge
Protea Hotel Umhlanga
Protea Hotel Marriott Durban Umhlanga Ridge
Protea Ridge
Protea Umhlanga Ridge
Umhlanga Protea Hotel
Umhlanga Protea Hotel Ridge
Umhlanga Ridge Protea Hotel
Protea Hotel Marriott Ridge
Protea Marriott Durban Umhlanga Ridge
Protea Marriott Ridge
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Hotel

Frequently asked questions

What is the cancellation policy at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

As of 14 Sept 2026, prices found for a 1-night stay for 2 adults at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge on 18 Sept 2026 start from AU$162, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Yep, Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge has a self car park for ZAR 65 per night. A self car park is also available, for a fee.

Are there any beaches close to Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

The closest beach to Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge is Umhlanga Main Beach (2.1 km).

Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge have a pool?

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge a romantic place to stay?

Garden-view dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge.

Is Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge family-friendly?

You bet! With amenities such as children's meals, laundry facilities and an outdoor pool, it's no surprise that Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge is a hit with families.

Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge serve breakfast?

Sure does, buffet breakfast is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?

No, pets are not allowed.

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 214 out of 405 reviews
Rating 8 - Good. 109 out of 405 reviews
Rating 6 - Okay. 50 out of 405 reviews
Rating 4 - Poor. 20 out of 405 reviews
Rating 2 - Terrible. 12 out of 405 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

ismail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Double bedroom a plus Kitchen also a plus
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Heeeun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Vironica

Liked: Cleanliness, staff & service, amenities
Staff were very polite and friendly they went all out . Rooms were clean and the hotel is perfectly situated
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Leroy

Liked: Cleanliness, amenities, property conditions & facilities
Whole experience, staff was awesome
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Rodney

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Right next to Gateway Mall. Excellent staff and superb restaurant within. I would recommend this hotel.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were cleaned, very friendly and accommodating staff. Will definitely visit again.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and stay for families, centrally located and friendly staff
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Bhugwanthi

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, friendly, great for a short stay!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Riaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great loaction
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Mohamed

Liked: Room comfort
great value for money and location is ideal
Stayed 6 nights in Jan 2024
Verified review

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay although the rooms are small
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
outstanding staff and great hotel
Stayed 5 nights in Nov 2023
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel smack in the middle of everything.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Prin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe and good location
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location and cannot thank the staff enough for the amazing hospitality and service . Highly recommended and massively improved from my last stay here.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Ranjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel. Different vibe. Loved the food and support staff. The reception team is excellent helped me for late check out
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Dolapo

Bar was just okay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Relebogile

Liked: Cleanliness, staff & service, amenities
great as always and the stuff are always on point.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Tiresh Sewlall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining and bar tender was awesome
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Sakhiwo

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Indresen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel are the best. They always went above and beyond for our stay. The staff at the hotel truly know how to treat guests.
Stayed 3 nights in Apr 2024
Verified review

6/10 Okay

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel advertises 24 hour airport shuttle...not true. They do not have a shuttle, you have to pre-arrange with a 3rd party contractor and it iscexpensive. Deceptive advertising
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Tshepo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a generally good stay. The room was clean and well serviced
Stayed 3 nights in Jun 2022
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff go above and beyond for guests. Impeccable service. Fantastic buffet breakfast.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Pranesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Excellent stay again at this lovely hotel. Location is perfect for Gateway shopping. Excellent staff. Always going the extra mile.
Stayed 1 night in Jul 2024